Showing questions tagged: Show all questions
  • Solved

Firefox Extensions Not Showing On Toolbar

I see where other people have posed this question but the procedure offered is not available to me. I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.… (read more)

I see where other people have posed this question but the procedure offered is not available to me.

I am using Firefox (Flatpak) version 121.0 on an Ubuntu 22.04 laptop.

On installing a new extension I should either see the extension's icon on my toolbar or else have a clear means of adding it. I have neither.

Clicking on the jigsaw icon in the toolbar, I get migrated to the about:addons page. On clicking the Extensions tab, I get the screen listing all installed extensions. Each extension has a ... icon beside it. But when I click on this, there is no "Pin To Toolbar" option.

What is wrong here ?

Asked by tamjk 6 months ago

Answered by tamjk 5 months ago

Extension won't turn off

I downloaded a dark-theme extension but it just wasn't working out (I couldn't read anything on the screen as the black writing turned invisible against the black backgro… (read more)

I downloaded a dark-theme extension but it just wasn't working out (I couldn't read anything on the screen as the black writing turned invisible against the black background. I turned the extension off and deleted it, but even if I open a new window, the dark screen is still there. How do I get rid of it??

Asked by Bethany Storm 6 months ago

Last reply by TyDraniu 5 months ago

  • Solved
  • Archived

Youtube very laggy recently?

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox… (read more)

basically just the title. In the last couple days youtube.com specifically has been borderline unusable for me on firefox. All other websites work fine for me on firesfox and youtube has no issues on other browsers.

Asked by Dartagnan Rozycki 6 months ago

Answered by TyDraniu 6 months ago

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (read more)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 5 months ago

Last reply by cor-el 5 months ago

  • Solved
  • Archived

PDF files are saved to temp folder before opened

When selecting "Open in Firefox" in the "What do you want to do with this file?" box or on about:preferences and then opening a PDF file on the web, instead of downloadin… (read more)

When selecting "Open in Firefox" in the "What do you want to do with this file?" box or on about:preferences and then opening a PDF file on the web, instead of downloading the file to RAM and opening it with its online address, Firefox downloads the PDF to /tmp/mozilla_${USER}0 and opens it from there. This also adds it to the download history. I have set the about:config flag browser.download.start_downloads_in_tmp_dir to true so the files I just open and don't want to permanently download don't clutter my $HOME/Hämtningar (downloads) folder. I tried to first prevent that by selecting the default action to do when tasked to open a PDF, but that didn't fix it, so I set the about:config flag. Unfortunately, setting the default action stopped Firefox from opening a PDF inline without downloading it and I cannot find any option along the lines of "Preview in Firefox" (as described in this support article ).

Asked by Christian 7 months ago

Answered by zeroknight 7 months ago

  • Archived

Tab Grouping app replacement or work-around

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined.… (read more)

I am trying to migrate from a very old version of Firefox (v. 55) to the current one, but there is an app that is more helpful to me that all the other features combined. That is the "Tab Grouping" app that will not run in any version of FF higher than v. 55.

In my work, which often includes a tremendous amount of research, I need to be able to quickly go from one group of tabs to another. If I had to open all these sites manually, that would take the better part of the day and frankly I don't have near the mental capacity to remember the tremendous number of tabs. I have had a couple replies (Thanks!) to this question sometime back, but unfortunately none were even close in performance.

So, can anyone direct me to an app that will allow very quick movement from different sets of windows/tab groups (please see screen shots below)? Is there anyway that I can get this app to work in Legacy mode? I have several other old apps that work perfectly well in this mode.

Asked by Wolfgang Rotbart 7 months ago

Last reply by Wolfgang 7 months ago

  • Archived

tab crash on redirect to microsoft authentication

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a870792… (read more)

On all sites where I need to login with my work account I get a tab crash when the browser redirects to https://login.microsoftonline.com/ac4b0eb0-811e-4ab0-acca-8a87079290dc/oauth2/v2.0/authorize?response_type=id_token&scope=user.read......

This is a recent failure (this week), that occured without any changes on my own account to Firefox developer version 121.0b2(64-bits)

I had to install google chrome to overcome this problem. Chrome has no issues with microsoft authentication.

Please solve as soon as possible, otherwise I will be switching to another browser.

Asked by chris vandert 7 months ago

Last reply by TyDraniu 7 months ago

  • Archived

Unable to install Bitwarden extension

I am unable to install the Bitwarden extension (attempting to do so from the extension's official Firefox page). After prompting me to allow the add-on to be installed, t… (read more)

I am unable to install the Bitwarden extension (attempting to do so from the extension's official Firefox page). After prompting me to allow the add-on to be installed, the process hangs. Clearing all data did not help.

Running Firefox 121.0 64-bit on Windows 10.

Thanks.

Asked by laporte.cj 7 months ago

Last reply by laporte.cj 7 months ago

  • Solved
  • Archived

Backup Your Firefox Data - Open Tabs

With 'Back up your Firefox data' it says it saves all open tabs. What is meant by 'open' tabs? Is it tabs that I have clicked on during my session? I have just over 30… (read more)

With 'Back up your Firefox data' it says it saves all open tabs.

What is meant by 'open' tabs? Is it tabs that I have clicked on during my session?

I have just over 300 tabs, will Firefox save all of those tabs in the cloud or only the tabs I clicked on during a session?

Asked by Kraftwerk 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

Can not login to my PNC Bank after Firefox update 121

Can not login to my PNC Bank after Firefox update 121, another computer could ling in until it to was updated by 121. I can login with Edge. Windows 10 (up to date), 64… (read more)

Can not login to my PNC Bank after Firefox update 121, another computer could ling in until it to was updated by 121. I can login with Edge. Windows 10 (up to date), 64bit, Intel(R) Core(TM) i7-5930K CPU @ 3.50GHz 3.50. I get, see attached screen shot, only when using Firefox 121.

Asked by Runky Rodo 7 months ago

Last reply by Runky Rodo 6 months ago

  • Archived

Virtually all saved passwords have disappeared

I had ~500 saved logins on Firefox prior to it updating to version 121.0 - now I have 15. Firefox Lockwise app on iPhone still shows all my saved passwords. How do I ge… (read more)

I had ~500 saved logins on Firefox prior to it updating to version 121.0 - now I have 15.

Firefox Lockwise app on iPhone still shows all my saved passwords.

How do I get these back and why have you deleted them?

Asked by gquipster 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Firefox crashes when viwing FoxNews.com website

FoxNews.com website crashes after a short time, displaying a message "Gah. Your tab just crashed." I am using Firefox 121.0 on a M2 MacBook Air laptop running macOS Sono… (read more)

FoxNews.com website crashes after a short time, displaying a message "Gah. Your tab just crashed." I am using Firefox 121.0 on a M2 MacBook Air laptop running macOS Sonoma 14.1.2. My Safari browser works fine without crashing.

Asked by larry.dries 7 months ago

Last reply by larry.dries 7 months ago

  • Archived

interface problems

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a vide… (read more)

Hi, Mozilla team I hope that you have a great day, straight to the point, my UI sometimes crashes or some components glitch or don't even work as it has to This is a video below slowed(I couldn't upload the video).

Asked by mabtheoriginal 7 months ago

Last reply by zeroknight 7 months ago

  • Solved
  • Archived

can not install google translate

Hi there Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessib… (read more)

Hi there

Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessible, when clicking on it there are no options to pin to toolbar as other extensions have that option, clicking on options if shows "manage extension" " remove extension" and " report extension"

Asked by manueldeoliveira 7 months ago

Answered by zeroknight 7 months ago

  • Archived

I keep messages from Norton that it is blocking threats from prmsvrs.com

I keep messages from Norton that it is blocking threats from prmsvrs.com and it is coming thru Firefox.exe. How to stop it? i have changed ip address to no avail. … (read more)

I keep messages from Norton that it is blocking threats from prmsvrs.com and it is coming thru Firefox.exe. How to stop it? i have changed ip address to no avail.

Asked by jiminherveybay 7 months ago

Last reply by jiminherveybay 6 months ago

  • Solved
  • Archived

Firefox does not appear in volume mixer in Windows 11

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro. All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mix… (read more)

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

Asked by Wolfgang-Hannover 7 months ago

Answered by Wolfgang-Hannover 6 months ago

  • Archived

Firefox on Windows unusually slow

Hi, I've been using Firefox on all my devices for YEARS without any issues. However, as of recently, I had moved into a new apartment, and with that came a new internet c… (read more)

Hi, I've been using Firefox on all my devices for YEARS without any issues. However, as of recently, I had moved into a new apartment, and with that came a new internet connection, which was very slow since the beginning, but usable.

At first I had assumed that Firefox on my PC was loading websites more slowly because of my poor internet, which was partly the case - however, my laptop and Android phone were on the same network as the PC and were both much faster. So I assumed it had something to do with the differences between WiFi and Ethernet connections - the PC was plugged into the latter while the laptop and phone were using WiFi.

But then I noticed that Firefox was the only program with lacking speeds. Spotify loads video podcasts with no problem, Steam downloads are relatively fast (as much as my network allows), only Firefox took MINUTES to load a simple web site. For example, I tried opening Reddit on my PC to write this post, gave up, and am now writing it on my phone. The Reddit website is still loading on my PC as we speak.

I honestly don't know what could be causing this issue. I checked Task Manager, and Firefox isn't using any more resources than it normally would. I am also using the latest version, I just checked.

Any ideas or fixes? Even diagnosing the problem would go a long way.

Asked by segecicluka 7 months ago

Last reply by zeroknight 7 months ago