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Home Page

The Shortcuts saved on my Home Page have disappeared again. I cannot re-enter because they are not accepted. Why is this happening and how can it be fixed?? Very frust… (read more)

The Shortcuts saved on my Home Page have disappeared again. I cannot re-enter because they are not accepted. Why is this happening and how can it be fixed?? Very frustrated!

Raydell Barr Macon, GA

Firefox 121 Windows 10

Asked by raydle1101 9 months ago

Last reply by zeroknight 8 months ago

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Backup Your Firefox Data - Open Tabs

With 'Back up your Firefox data' it says it saves all open tabs. What is meant by 'open' tabs? Is it tabs that I have clicked on during my session? I have just over 30… (read more)

With 'Back up your Firefox data' it says it saves all open tabs.

What is meant by 'open' tabs? Is it tabs that I have clicked on during my session?

I have just over 300 tabs, will Firefox save all of those tabs in the cloud or only the tabs I clicked on during a session?

Asked by Kraftwerk 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (read more)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d 9 months ago

Last reply by zeroknight 8 months ago

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Strange Blue Thing On New Tab When Opening NewTab

only sometimes, when i get a new tab, from double click or anywhere else, appears a blue circle on the left side of the tab bar, it comes from the browser it gets bigger.… (read more)

only sometimes, when i get a new tab, from double click or anywhere else, appears a blue circle on the left side of the tab bar, it comes from the browser it gets bigger. ive just seen it from the corner of my eye. it just happens real quick

can someone help

Asked by tunescool 9 months ago

Last reply by cor-el 8 months ago

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Suddenly missing icon shortcuts on new tab page.

I just noticed today that my New Tab Page is now displaying an old set of icons (are they called bookmarks?) It might be associated with the recent update to v121, but I … (read more)

I just noticed today that my New Tab Page is now displaying an old set of icons (are they called bookmarks?) It might be associated with the recent update to v121, but I have lost several newer pinned icons. The display today is shown in the attached image, and I have drawn a red diagonal through icons that have not appeared on my New Tab Page for some time. I don't have a list or image of the recent ones that are gone missing.

I'm sure I'll eventually find and replace the ones that I lost, but this is just embarrassing for FF, which I use for just about everything.

If there's a way to revert, I'd like to know.

Asked by MyUsernameHere 9 months ago

Last reply by cor-el 9 months ago

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Lost all Passwords on Mac After Synchronization

I synchronized my Mac and iphone Firefox password accounts so I can share passwords between devices. I just realized I've lost all the passwords on my Mac. The only passw… (read more)

I synchronized my Mac and iphone Firefox password accounts so I can share passwords between devices. I just realized I've lost all the passwords on my Mac. The only passwords I see are the ones stored on my iphone

Is there a solution to retrieving the passwords on my Mac?

Thanks

Asked by Dan 9 months ago

Answered by Dan 9 months ago

  • Solved
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what happened to the "-"minimize, "[ ]" adjust screen, "[x]" close screen trio of icons in the top right hand corner of the browser?

I have just encountered another of Mozilla's unwanted, unneeded changes.The three simple little characters that almost all programs show in the upper right hand corner on… (read more)

I have just encountered another of Mozilla's unwanted, unneeded changes.The three simple little characters that almost all programs show in the upper right hand corner on the screen. These are long standing and well understood icons that were easy to use to manage your windows. Need to switch between program windows? Press the - key. Need to enlarge the screen to its fullest, press the open box, finished working with this program/screen, just click the x-box. Pressing the "open box" would adjust the screen so you could use the cursor to make the screen the siz you needed.

It's not just that these features work and are understood, Mozilla makes changes with no explanation, no other options for doing the same thing (exception: I can close the window with File> Exit (or Close)

I just spent a week getting Thunderbird115+ to "work" and now I have to figure out how to recreate what I've lost on Firefox? Like other people seeking support have said, I want the Firefox I know back.

Asked by bdjim 9 months ago

Answered by bdjim 9 months ago

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Suggestion from Browsing History should not include "Base URL"

Hi all Firefoxers, There are a few sites that I always access via a URL that could look like : https://device.domain.com/admin/ When I went to visit that device, … (read more)

Hi all Firefoxers,

There are a few sites that I always access via a URL that could look like :

https://device.domain.com/admin/

When I went to visit that device, typing in the URL bar "device.domain..." , Firefox's 1st default suggestion shows as https://device.domain.com/

The problem is that I never visited that site, the way to access this device is https://device.domain.com/admin/ - there's no way to reconfigure the device and have an auto-redirect to .../admin location.

https://device.domain.com/ is not in my Browsing History nor do I have an open-tab. In the settings Privacy->Address Bar, disabling "Browsing History" removes https://device.domain.com/ from the suggestion list but it also removes all suggestion from the history. This is the expected behavior, the bug required fix isn't related to this.

If the "Base URL" isn't saved in the Browsing History, how can someone tell Firefox to only suggest absolute entries from the history?

Asked by somehacker 8 months ago

Last reply by netjeff 8 months ago

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Logins and password losts

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared… (read more)

My profile is not able to recover saved password. Logins.json file copied in the new profile but password not visible. In the default profile logins.json.corrupt appeared. I am looking for a procedure to recover information in corrupted profile. Can you help?

Asked by Testone99 9 months ago

Last reply by cor-el 9 months ago

  • Solved
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Blurred website

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox… (read more)

I loaded the postcode lottery website but it's completely blurred. I last checked the same website last month, and it worked fine. I have cleared the cookies from Firefox, but the result is the same. It appears clear for a moment, then blurs. No pop-ups asking to accept cookies. It works fine using Chrome. Any idea why Firefox won't display it properly? It loads the National Lottery website, so it's not about gambling sites I guess.

Asked by abnaeb 9 months ago

Answered by abnaeb 9 months ago

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YouTube sidebar & comments broken

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, … (read more)

my firefox youtube is broken, every time i close firefox, and open youtube, the comments and the sidabar wont load, until i clear my cookies and login. so that fixes it, but its not permanent. if i close or restart firefox, id have to repeat this process again. and yes, ive disabled all my extentions and cleared cache. and updated firefox.

Asked by voidxdofficial 9 months ago

Answered by voidxdofficial 9 months ago

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scam add-on?

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go… (read more)

I went to a normal retail website, and got this page that appeared to be from Firefox, telling me to download an add-on for security. I declined. but now when I try to go to that website, I get re-directed to some strange websites. How do I fix this?

Asked by knit2utah 9 months ago

Answered by knit2utah 9 months ago

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Firefox not asking for Primary Password at startup after update to 121.0.1 on Ubuntu

After after update to 121.0.1 on Ubuntu, I'm not asked anymore for Primary Password at startup, hence I cannot use my saved logins and certificates. If I restart in Troub… (read more)

After after update to 121.0.1 on Ubuntu, I'm not asked anymore for Primary Password at startup, hence I cannot use my saved logins and certificates. If I restart in Troubleshooting mode, I have the pop up for Primary Password back, which is working as expected. Restarting normally after disabled all Add-Ons does not solve the problem.

Asked by enzo.simone.dev 9 months ago

Last reply by enzo.simone.dev 9 months ago

  • Solved
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What is blocking ads?

I'm trying to use ecosia but something is blocking their ads on the browser. - Whitelisted it on Ublock Origin - Disabled Enhanced Tracking Protection to ecosia's url I … (read more)

I'm trying to use ecosia but something is blocking their ads on the browser. - Whitelisted it on Ublock Origin - Disabled Enhanced Tracking Protection to ecosia's url

I tried disabling a lot of privacy settings on about:config but it didn't solve. My add-ons that could affect something is Ublock Origin and User-Agent Switcher and Manager (i disabled this second and didn't solve either) What should i do?

Asked by Takilot 9 months ago

Answered by cor-el 9 months ago

  • Archived
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passwords are lost!

Hi I am using Mozilla more than 10 years. today Ive noticed that all of a sudden my saved passwords are extremely low and all of them are gone! how can I find them back?… (read more)

Hi

I am using Mozilla more than 10 years. today Ive noticed that all of a sudden my saved passwords are extremely low and all of them are gone! how can I find them back? what happened to them?

Asked by Mohammad 9 months ago

Last reply by Mohammad 9 months ago

  • Solved
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Adding an option to visit the extension store page?

I tried eveything but found no way to access the store page of a specific extension, am i missing something? Searching isnt good if it has a simple name as thounsands sh… (read more)

I tried eveything but found no way to access the store page of a specific extension, am i missing something?

Searching isnt good if it has a simple name as thounsands show up

Asked by sscicluna89 9 months ago

Answered by sscicluna89 8 months ago

  • Solved
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can not install google translate

Hi there Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessib… (read more)

Hi there

Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessible, when clicking on it there are no options to pin to toolbar as other extensions have that option, clicking on options if shows "manage extension" " remove extension" and " report extension"

Asked by manueldeoliveira 9 months ago

Answered by zeroknight 9 months ago

  • Archived

Can't screenshot a specific tweet

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before… (read more)

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before and I assume it's just a bug since copy-pasting still works. Any help with this?

Asked by Anonymous 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Saving Webpages Creates Files With Zero Bytes

I normally save the webpages for articles I write online 9single HTML file for the homepage). Normally I scroll down the pages to the bottom to make sure any lazy loaded … (read more)

I normally save the webpages for articles I write online 9single HTML file for the homepage). Normally I scroll down the pages to the bottom to make sure any lazy loaded images are available and will be stored in the auxiliary folder that's also saved when the HTML file for the webpage itself is stored. I checked around ten of the locally stored webpages to make sure they were ok by opening in Firefox and there was no issue. However two of the webpages were just blank with no errors reported. I checked the page's html files and they had zero bytes. I saved the webpages again and this time there was no issue. Could this be due to webpages not being fully refreshed and not displaying all content so that when they're saved, the save just aborts? But there were no notifications of this.

Asked by eugbug1 9 months ago

Last reply by eugbug1 9 months ago