Showing questions tagged: Show all questions
  • Solved
  • Archived

Firefox exclusively scrolling extremely fast

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other applicat… (read more)

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other application scrolls normally. I have tried searching here and elsewhere for a solution, and I have tried to change about:config settings based on the recommendations I could find to no avail. I have also tried to refresh Firefox and have used Troubleshoot Mode, but those too have not worked. I have no clue as to what could have caused this, as I have not been messing with any settings prior to this.

Asked by eventfulhorizon 1 year ago

Answered by eventfulhorizon 1 year ago

  • Solved
  • Archived

Sync on Linux - cannot login

I can't see the SYNC option in Settings so I... Use about:config to change identity.fxaccounts.enabled = true I can now see 'Sync' in Settings When I go to "Sign into S… (read more)

I can't see the SYNC option in Settings so I...

Use about:config to change identity.fxaccounts.enabled = true I can now see 'Sync' in Settings When I go to "Sign into Sync", after I enter my password, it hangs for 10 seconds, then says Working, then always just hangs there forever. If I login to Mozilla using a different tab, it signs in ok.

I have tried this after successfully changing the password, and after restarting firefox.

I am using the latest Firefox version.

Any suggestions gratefully accepted.

Asked by Gazza 1 year ago

Answered by Gazza 1 year ago

  • Solved
  • Archived

Links in PDF converted to Undefined in url

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgat… (read more)

When trying to click on links inside PDFs, the url is changed to undefined, producing an error message. For example, a Hostgator article is converted from https://hostgator.com/help/article/how-do-i-change-my-dns-or-name-servers to https://undefined/help/article/how-do-i-change-my-dns-or-name-servers

I have tried clearing the cache, troubleshooting, and get the same result in safe mode, and reverting back to Firefox default settings. And I still get the same result. I've attached an image of the error message.

Asked by cathy38 1 year ago

Answered by cathy38 1 year ago

  • Solved
  • Archived

restore tabs

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a fi… (read more)

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a file called upgrade.jsonlz4 from November, maybe that could be used to restore tabs somehow?

Asked by ss-shadow 1 year ago

Answered by ss-shadow 1 year ago

  • Solved
  • Archived

Why does Firefox stay on the Linkedin page

I'm up to the most current version of Firefox 120.0.1 (64-bit) Windows 11 For this and the last versions over a couple of years whenever I go to; https://www.linkedin.… (read more)

I'm up to the most current version of Firefox

120.0.1 (64-bit) Windows 11

For this and the last versions over a couple of years whenever I go to;

https://www.linkedin.com

Then try to go to any other page like https://nextdoor.com from a bookmark, it stays on linkedin.

If I enter the address by typing it in, it works.

Asked by Mr BO 1 year ago

Answered by Mr BO 1 year ago

  • Solved
  • Archived

Open local MS-Access database with Firefox 120

Hello to everybody, My question: Opening local .mdb files (MS Access database) does no longer work in Firefox 120, but was ok in previous releases. The only choice is to … (read more)

Hello to everybody, My question: Opening local .mdb files (MS Access database) does no longer work in Firefox 120, but was ok in previous releases. The only choice is to save the file rather than onening it with MS access. Under Firefox settings/applications the file type .mdb does not appear. If I answer the question "What should Firefox do with other files?" with "Ask whether to open or save files" it has no effect at all. I expect to find an entry for .mdb files where to choose "always ask" as was the case earlier. Please help!

Regards Volker Zipp

Asked by vozi 1 year ago

Answered by vozi 1 year ago

  • Solved
  • Archived

PR_CONNECT_RESET_ERROR Despite Troubleshooting

I am currently encountering an issue where firefox is giving me the PR_CONNECT_RESET_ERROR despite for no immediately apparent reason. I cannot access any website in Fir… (read more)

I am currently encountering an issue where firefox is giving me the PR_CONNECT_RESET_ERROR despite for no immediately apparent reason. I cannot access any website in Firefox.

Steps taken:

- I've deleted cache/cookies. - Disabled all firewalls and anti-virus software. - Removed all plugins / extensions. - Did a clean install of firefox (while keeping my profile). - Restarted my modem/router.

I have no proxy/vpn, so these are not issues.

Please help me!

Asked by Kallin Kehrig 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Screenshot is not functional

I am using Firefox 120.0.1, and I have difficulty to take screenshot. I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't… (read more)

I am using Firefox 120.0.1, and I have difficulty to take screenshot.

I tried to press shortcut key and button in toolbar as shown in the attached image, but they didn't work.

Is there any good way to fix this problem without reinstall firefox app?

Asked by hayabusa FireFox 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Data from a website is deleted upon closing Firefox, despite an exception being set for this website

Hi all. I use Firefox 120.0.1 with the setting "Delete cookies and site data when Firefox is closed" to clear said data when closing Firefox. I have also set an exceptio… (read more)

Hi all.

I use Firefox 120.0.1 with the setting "Delete cookies and site data when Firefox is closed" to clear said data when closing Firefox. I have also set an exception for a few websites, so they should save cookies and data. However, this does not work as intended. After closing and reopening Firefox, both cookies and data are gone from these websites. I have looked for a solution in older forum entries, and it was recommended to adjust the history settings. It seems that checking the box at "Delete cookies and site data when Firefox is closed" automatically sets the history settings to what can be seen in the attached screenshot. Altering these automatic settings unchecks the box above. Is this issue related to the website or is there a way to solve it?

Asked by Firkraag 1 year ago

Answered by Firkraag 1 year ago

  • Solved
  • Archived

Unrequested Firefox popup

For over a week now I am receiving a popup from 'The Spruce' with the popup header being Mozilla Firefox (see Spruce.jpg). The popup has a facility to disable notificatio… (read more)

For over a week now I am receiving a popup from 'The Spruce' with the popup header being Mozilla Firefox (see Spruce.jpg). The popup has a facility to disable notifications from www.thespruce.com and I have selected this many times yet the popups keep coming several times a day. (see Spruce2.jpg). I have also visited the Spruce website and there is no unsubscribe link. I didn't subscribe in the first place and had never heard of The Spruce before this. Why is Firefox facilitating this spam that won't be disabled?

Asked by kramster 1 year ago

Answered by NoahSUMO 1 year ago

  • Solved
  • Archived

Library

After running Import and Backup and selecting the date I want, the left column in the Library shows History, Downloads, Tags, and All Bookmarks. Under All Bookmarks, tho… (read more)

After running Import and Backup and selecting the date I want, the left column in the Library shows History, Downloads, Tags, and All Bookmarks. Under All Bookmarks, those folders have all the stuff I want in my Firefox browser. Currently my browser shows the folder names, but the folders are empty. How do I get the left column into my browser?

Asked by Bill Morrey 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Click X (Twitter) link always goes back to previous link when Google Analytics Suppression AddOn installed

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to a… (read more)

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to any site with links to X (Twitter), and click on the link, instead of that link appearing the last X link I went to appears. If I click again I get to the correct link.

When I disable the Google Analytics Opt-Out add-on all works fine. This doesn't happen with either of the Chromium browsers, so I'm thinking there's something happening in Firefox by avoiding Google analytics that isn't in the Chromium browsers. In addition, this behavior began within the past couple of weeks of recent FF updates.

I installed several different Google Analytics add-ons and the same thing happened in FF, but not in the Chromium browsers.

Any ideas? I know I can disable the analytics crushers but I really don't want Google hijacking my browsing.

Asked by Bill 1 year ago

Answered by Bill 1 year ago

  • Solved
  • Archived

Transferring Bookmarks Toolbar on Mac

I found how to backup and transfer my normal bookmarks, however I really need to backup and transfer my bookmark toolbar, specifically on the Mac version. I can only find… (read more)

I found how to backup and transfer my normal bookmarks, however I really need to backup and transfer my bookmark toolbar, specifically on the Mac version. I can only find the PC version instructions and they don't seem to translate between OS's.

Asked by thriceness 1 year ago

Answered by thriceness 1 year ago

  • Solved
  • Archived

Bookmarks won't copy from old profile to new

I had to totally rebuild my system from the bottom up. I had a copy of my old profile stored in the cloud, so I figured I was OK. When, I copied the files from the saved … (read more)

I had to totally rebuild my system from the bottom up. I had a copy of my old profile stored in the cloud, so I figured I was OK. When, I copied the files from the saved profile to my new profile, everything came over except my bookmarks. I copied the places.squlite and favicons.squlite files (which I understood to contain my bookmarks) separately and pasted them separately into the new profile, but to no avail. I used to keep a separate backup of my bookmarks, but when I learned that the bookmarks were kept in the profile, I stopped. How far up the creek have I gotten myself stuck, and is there a way to restore my bookmarks?

Asked by crogerblair1 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

top border is different on Nightly

I have three Firefox-related browsers installed on a Linux Mint MATE system: Firefox, Nightly, and Pale Moon. I realize that Nightly is not intended for production use. T… (read more)

I have three Firefox-related browsers installed on a Linux Mint MATE system: Firefox, Nightly, and Pale Moon. I realize that Nightly is not intended for production use. That said, the top border is twice as tall as the one on Firefox and Pale Moon. This is a new system and I don't remember the border ever looking like this. The three images should illustrate the problem. Is there an about:config setting I should set?

Asked by pccobbler 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Stop Files From Automatically Saved to Backup Folder

If I download a .PDF file (or anything else) Firefox asks where I want to save the file and I can change the name of the file. The file is then downloaded to my selected… (read more)

If I download a .PDF file (or anything else) Firefox asks where I want to save the file and I can change the name of the file. The file is then downloaded to my selected folder on my PC. BUT a copy of the file, with original name, is also stored in my C: downloads folder. How can I stop that? I know how I can change the default folder but I do not want any default download folder, I want to be asked "Where?", "Name?" and the ONLY copy of download goes to that location.

Asked by wingrider6 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Foxnews.com causes Firefox 102.0.1 to freeze loading images

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for… (read more)

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Asked by br5491 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Clicking download icon or link in displayed PDF ignores "ask where" setting

I have Firefox set to ask me where to download files that I want to download. It works for normal download links, but when I'm using my credit card company site's PDF vie… (read more)

I have Firefox set to ask me where to download files that I want to download. It works for normal download links, but when I'm using my credit card company site's PDF viewer to look at a statement and I click on the download icon or link in the upper-left, it simply downloads the PDF (to my chosen "Save files to" folder in Settings). Is there a current way to change this behavior? Is this something that the website's code determines, overriding my Firefox setting?

Asked by Dave 1 year ago

Answered by zeroknight 1 year ago