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No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (read more)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 1 year ago

Answered by cor-el 1 year ago

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Can't login to certain websites

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all… (read more)

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all cookies for a dozen times, disabled all extensions, started ff in that problem mode or whatever it's called and I still can't login to certain websites.

I type my login credentials, press "continue" and nothing happens.

I hate how much information Google gathers from their users but I used Chrome for five or more years and I never had this issue with their browser. Not once. Even now I constantly have to go back using Chrome because with it I have no issues logging in to the sites while on FF I just can't.

What is going on?

Asked by j.ea_p 1 year ago

Answered by zeroknight 1 year ago

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Firefox (Latest Version - 119.0.1, 64 bit) Mac - ONLY works in Troubleshoot Mode

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoo… (read more)

I've tried deleting all history, cache settings. Deleting and reinstalling Firefox. Backing up existing profiles and restarting. NOTHING except starting in Troubleshoot (Safe) mode makes a difference:

Asked by fewerjunk junk 1 year ago

Last reply by zeroknight 1 year ago

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Is there literally no way to control firefox's memory usage? I have tried a lot of things and none of them work

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and… (read more)

Hello, I have been a diehard Firefox user since it was still in Beta. I have been using computers personally since 1994 and professionally since 2004, doing Windows and Linux systems administration. I can and will do whatever (within limits) you need me to do to troubleshoot and resolve this issue, which is otherwise going to cause me to abandon this otherwise excellent browser, perhaps forever. The browser.cache.disk.capacity seems to work, but browser.cache.memory.capacity does not.

Why does firefox not respect the assigned values for browser memory cache (browser.cache.memory.capacity)? Is there anything I can do to limit the memory and processor usage of Firefox and its child processes? Is extension CPU/memory usage constrained by the application values? Is there a way to determine and/or limit the resource usage of extensions?

I have included a number of screenshots documenting its behavior and generated an about:memory report during "normal use". After configuring a number of system variables, I then attempted to determine its resource usage under heavy load.

Open the browser with a couple 2, 3 tabs: ~1GB memory usage Use the browser as "normal" (dozens tabs): ~2GB memory usage Open 100+ tabs from history: The CPU and memory resource usage increases until it consumes all available system resources despite configured values. After killing and restarting the process, the tabs have invisible titles in the extension and browser, and must be closed using Ctrl+W until only a few remain after which the browser can be used normally and again consumes ~1GB.

While I understand "just don't open so many tabs", under some circumstances such as poorly written websites, bugs, etc, even single sites may attempt to claim excessive resources. I sometimes run VMs and such on this machine and in order to retain a responsive system, cannot have applications consuming all of the available resources. I have found one proposed solution that uses an external application, is this the only way?

I am open to allowing Firefox to utilize more of the SSD storage (the 1GB limit was imposed for testing) and would be fine with increased slowness due to disk cache or refetching internetworked resources. However, none of the settings I have changed or attempts I have made appear to be able to limit the memory usage in any way. Additional included screenshots are linked above instead of as attachments due to number. I can share or generate additional reports to assist in troubleshooting.

Thank you! JackD

Asked by jackd2 1 year ago

Last reply by zeroknight 1 year ago

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Firefox crashes when opening local HTML file

Firefox version: 119.0 (64-bit) OS: Windows 10 Home 64-bit Hello, Whenever I open a local HTML file, Firefox tab will crash. This happens if the HTML file size is big … (read more)

Firefox version: 119.0 (64-bit) OS: Windows 10 Home 64-bit


Hello,

Whenever I open a local HTML file, Firefox tab will crash. This happens if the HTML file size is big (>4MB), smaller file doesn't crash.

I've tried opening the file on Chrome, it doesn't crash and open just fine. So it seems like this is a bug with Firefox.

I've uploaded the HTML file if anyone wants to test: https://www.mediafire.com/file/ipmu7ugrd2vvelr/LICENSES.chromium.html.zip/file

Thanks

Asked by hotpot 1 year ago

Answered by zeroknight 1 year ago

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Microphone not working in Firefox

Hi all, I can not get Firefox to use my Microphone, Works in other apps directly on Windows Works in other browsers, Edge Works in Windows I have Refresh… (read more)

Hi all, I can not get Firefox to use my Microphone,

  • Works in other apps directly on Windows
  • Works in other browsers, Edge
  • Works in Windows

I have

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Asked by Morrosis 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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HDR videos are washed out

When viewing any YouTube HDR videos they appeared washed out. This problem only occurs in Firefox. I've checked the same videos in Safari and Chrome and they look fine. I… (read more)

When viewing any YouTube HDR videos they appeared washed out. This problem only occurs in Firefox. I've checked the same videos in Safari and Chrome and they look fine. I'm using version 119.0 (64-bit) on a Mac running Ventura 13.4. No extensions are installed in Firefox.

Any help in solving this would be much appreciated :)

Asked by VanGoGO 1 year ago

Last reply by VanGoGO 1 year ago

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Problem with selling pages on Ebay UK

Have sold loads on Ebay using only Firefox as the browser. Tried to list another item a few days ago, and after entering the details on the first page (Item description a… (read more)

Have sold loads on Ebay using only Firefox as the browser. Tried to list another item a few days ago, and after entering the details on the first page (Item description and section to list it in) couldn't get beyond that page. The next page appeared not blank but as light grey filled rectangles where the text etc should be. Obviously tried reload. Same over the next day or so. In desperation, used Edge. No problems with that, using the same first page which Ebay had stored for me. Just tried again with Firefox - same fault.

Asked by Dave 1 year ago

Last reply by zeroknight 1 year ago

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Bookmarks corrupted

I have lost all my Bookmarks - they have the same name, but the icon & address is wrong. This is on-going = I cannot Bookmark without it occuring. I have atte… (read more)

I have lost all my Bookmarks - they have the same name, but the icon & address is wrong.

  • This is on-going = I cannot Bookmark without it occuring.
  • I have attempted to restore to a previous point, but the issue did not resolve.
  • This occurs over all my synced devices. (I have now stopped Firefox syncing.)
  • The incorrect icon & address is from a 'trusted' site (ie. national govt, email provider etc) that I have previously visited, but never Bookmarked.

Please help as I use Bookmarks professionally & have built an excellent database over many years.

- thank you -

Asked by c.laurikainen 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Inspector not closeing after pressing the cross

Hello team I am not an developer but sometimes i use inspector to see if the 'get' requests are working properly. But for some time when i try to close the inspector afte… (read more)

Hello team I am not an developer but sometimes i use inspector to see if the 'get' requests are working properly. But for some time when i try to close the inspector after i am done ,it just stop and doesn't close. this makes to close the tab while doing something important. Please check this problem and give me some solution.

Asked by DRAD 1 year ago

Last reply by DRAD 1 year ago

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Latest update ruined dropdown bars again

When I click bookmarks, tools etc, all the menus are in dark mode. I want them back to normal mode. I had the same problem about a year back and I had to dig in some fire… (read more)

When I click bookmarks, tools etc, all the menus are in dark mode. I want them back to normal mode. I had the same problem about a year back and I had to dig in some firefox settings file to revert this dumb and unwanted change, but I cannot for the life of me remember how or where, so any pointers are appreciated. :(

Asked by xapeme9643 1 year ago

Last reply by xapeme9643 1 year ago

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Blocked URL

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firef… (read more)

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:win10:fx119, checking blocked URLs in the registry, running malware checks, safe mode, reinstalling FF after removing all FF folders from my system.

Before I did a completely clean reinstall, disabling the Open H264 codec (see attached screenshot) would allow me to access the site. But thinking it was needed, I did the clean reinstall. Now disabling it does not allow access to the site.

So far, I have not found any other websites with this problem. It's a .edu domain which happens to be the one I work for! What else can I do?

Asked by lifespan 1 year ago

Answered by zeroknight 1 year ago

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What happened to firefox's adblockers on youtube? Why do they no longer work as of October 26 ??

I booted up firefox and clicked on youtube and I got the message please diseable your adblocker. I specifically came back to firefox after a year or 2 of not using it be… (read more)

I booted up firefox and clicked on youtube and I got the message please diseable your adblocker. I specifically came back to firefox after a year or 2 of not using it because I read that it will be intependent and will have working adblockers on youtube even when Microsoft edge,Opera and other browsers will bend the knee to Google. So what happened??? Why did the adblockers stop working on mozilla firefox? I have windows 11 and ublock origin as my add blocker. As it was recommened by most sites saying it was the best way to dodge youtubes anti-adblocker system. But now my adblocker no longer works on youtube.

Asked by Nw2343 (COSMOS) 1 year ago

Last reply by danielson 1 year ago

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why i should still use Firefox?

Hello I'm from Poland , so i go straight to the points : - since last updates i cant login to my ban account - i cant login, use my credit card With all respect … (read more)

Hello I'm from Poland , so i go straight to the points : - since last updates i cant login to my ban account - i cant login, use my credit card With all respect .... i have been using Firefox fot like 7 years , never had problems , but nowis just shit show

DONT tell me reset my PC DONT tell me delete cookies DONT TELL me reinstall windows DONT tell me reset you PC

.. reset you cookies , and all password saved  :D i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox


wait ,, again

i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox


wait again


i'm sorry i forgot DELETE and reset you passwords , cookies, reinstall Firefox

.... and many more your's advices

just after freaky update... like seriously ?

i give you , 2 weeks , if after that i still cant log to my bank account, and others, well.. we dotn gonna see each other again i guess

Asked by Dariusz Smolik 1 year ago

Last reply by kiwaczek1 1 year ago

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Live videos on Youtube, certain embedded videos on Reddit, and *all* videos on Nebula are failing to play

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, bu… (read more)

I tried to watch a youtube livestream today and it failed to play. Non-live videos on youtube are playing, even the same videos watched as VODs after the stream ends, but the livestreams are providing "Your browser can't play this video" errors.

Simultaneously, I'm noticing that some videos on Reddit (such as embedded tiktok videos) are stuck with a circling ring and won't play. At least some of the same videos will play on Tiktok (when I can find them).

ALSO, when I try to watch videos on my Nebula subscription, I'm getting a "This video could not be loaded: 4" error code. ANY video on Nebula.

What the heck gives?!

Asked by hobbitguy1420 1 year ago

Answered by zeroknight 1 year ago

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Addon for managing large amounts of tabs?

I could generate even 3000 tabs when i was peaking reading philosophy... Browsers are so moronic and UI didn't change since 1999, is there some addon for managing large a… (read more)

I could generate even 3000 tabs when i was peaking reading philosophy... Browsers are so moronic and UI didn't change since 1999, is there some addon for managing large amounts of tabs and organizing them, saving them for later? It is information age, we literally work with so many information, yet UI is so moronic it leads to information overload, not to mention i can't work efficiently like this...

Asked by empleat 1 year ago

Last reply by empleat 1 year ago

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How to disable this feature ''Search for text when you start typing''

Hello team firefox....I am using your browser since Ages(hehe my father sggested it over edge) There is feature called Search for text when you start typing Not sure abo… (read more)

Hello team firefox....I am using your browser since Ages(hehe my father sggested it over edge)

There is feature called Search for text when you start typing Not sure about name AI suggested this name but i want to turn this off....I have attached a image where in the bottom of image you can see a search bar is shown I want to disable it, Now it is really annoys me whenever i start typing or searching for something

Asked by Harsh Kumar Singh 1 year ago

Answered by cor-el 1 year ago

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Firefox not outputting any audio to Volume Mixer

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and … (read more)

Hi there, Last night I installed some new hardware into my PC, new motherboard and CPU for example. After that, I booted up the PC, everything worked completely fine and I was able to listen to Youtube / Twitch / Spotify etc. through Firefox.

This morning I boot up the PC, everything still works perfectly and I have audio coming from all other sources EXCEPT for Firefox. I have browsed every forum already but can not find anything that relates to me. I can't set my output device, since Firefox doesn't show up in the volume mixer. The tabs aren't muted. I have restarted Audiosrv and Windows Explorer several times. I have re-installed Firefox twice. I have tried booting it in safemode. All of the above hasn't resulted in a single second of audio. I am at a loss.

Kind regards, Siem Hoefnagels

Asked by siem5512 1 year ago

Last reply by fiverrseller4400 1 year ago