Showing questions tagged: Show all questions
  • Solved
  • Archived

Can't login to certain websites

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all… (read more)

Title. I've followed every guide I've found but the issue still persists. I've created a new profile, reinstalled ff after deleting the whole file from my pc, deleted all cookies for a dozen times, disabled all extensions, started ff in that problem mode or whatever it's called and I still can't login to certain websites.

I type my login credentials, press "continue" and nothing happens.

I hate how much information Google gathers from their users but I used Chrome for five or more years and I never had this issue with their browser. Not once. Even now I constantly have to go back using Chrome because with it I have no issues logging in to the sites while on FF I just can't.

What is going on?

Asked by j.ea_p 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

No review checker on one of my accounts

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal prof… (read more)

I have a work and personal profile. On my work profile, when I go to amazon, I see the pricetag icon in the URL bar and it works as expected. However, on my personal profile, it's not showing up at all; no icon, no prompt, it's like it doesn't exist for that profile. I've restarted both profiles, and it still isn't showing up.

I'd prefer to do my shopping on my personal profile, and not my work profile. Any ideas why it's not working on one?

Asked by PhaedraFlux 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

Rar files automatically failing the download

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times. … (read more)

Whenever I try to download a rar file, like a game from itch.io,0 it automatically fails and doesn't download even after retrying multiple times.

Asked by Jon Cape 8 months ago

Answered by Jon Cape 7 months ago

  • Solved
  • Archived

Firefox header bar missing

The header bar at the top of the screen has disappeared from Firefox when run from my desktop computer (Image 1), but not when run from my laptop computer (Image 2). Wit… (read more)

The header bar at the top of the screen has disappeared from Firefox when run from my desktop computer (Image 1), but not when run from my laptop computer (Image 2). With the desktop, the maximize, minimize etc buttons are now on the same toolbar as the File Edit View etc buttons and there is no indication as to what website is being viewed. This problem occurs even when Firefox is run in Troubleshooting mode. Both instantiations are v. 119.0. How can I get the header back on my desktop instantiation?

And while I'm at it: With the current version of Firefox, the bookmarks toolbar is below the list of open websites, whereas several versions ago it was the other way around, which seems much more intuitive. Is there a way to switch them back so that the bookmarks menu is at the top?

Thanks!

Asked by coffent 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

Unable to login to my bank when using Firefox New Private Window

Every time I try to login to my bank using Firefox New Private Window I get a message "Unable to login. Try again later." But if I then switch to Microsoft Edge browser u… (read more)

Every time I try to login to my bank using Firefox New Private Window I get a message "Unable to login. Try again later." But if I then switch to Microsoft Edge browser using its private window I have no problem, no delay, in logging in. It has occurred to me that Edge is deliberately blocking or somehow delaying my login attempt with Firefox. Could this be?

Asked by frawhi24 8 months ago

Answered by frawhi24 8 months ago

  • Solved
  • Archived

Blocked URL

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firef… (read more)

There is one domain that I get a "server not found" error for even after doing many things to fix it including everything here, https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can#firefox:win10:fx119, checking blocked URLs in the registry, running malware checks, safe mode, reinstalling FF after removing all FF folders from my system.

Before I did a completely clean reinstall, disabling the Open H264 codec (see attached screenshot) would allow me to access the site. But thinking it was needed, I did the clean reinstall. Now disabling it does not allow access to the site.

So far, I have not found any other websites with this problem. It's a .edu domain which happens to be the one I work for! What else can I do?

Asked by lifespan 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Missing HMI elements of Amazon Music when using Firefox 119.0.1 (64 bits)

Hi, I updated Firefox to v119.0.1 and on Amazon Music site, the "navigation menu" is missing, see attached file. The "menu" is present on Edge (see bottom frame of Edge s… (read more)

Hi, I updated Firefox to v119.0.1 and on Amazon Music site, the "navigation menu" is missing, see attached file. The "menu" is present on Edge (see bottom frame of Edge screen shot). What should I do to back the frame?

Best regards, Andrei

Asked by a.v.fomitchev 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Remove Bing Import

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I … (read more)

I got a new device and had to sign in and sync everything. When firefox asked about syncing I didn't realize it was asking about using the edge bookmarks to sync with. I tried to cancel but it was too late. Can I undo/remove firefox syncing to edge? Does this mean any changes in Edge will automatically change firefox now? I do not want edge bookmarks/settings. I want to get my old firefox settings back. If it matters: Windows 10 home on one device, Windows 11 on another. All browsers up-to-date.

Asked by samitall 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (read more)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

message from Firefox: Firefox is already running but not responding, the old Firefox process must be closed to open a new one.

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have… (read more)

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have it work.

Asked by Simson FireFox 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

Visited links no longer changing color

My visited links no longer display in a different color. This started in the past few days, likely caused by the most recent update of Firefox. Going into Color Managemen… (read more)

My visited links no longer display in a different color. This started in the past few days, likely caused by the most recent update of Firefox. Going into Color Management and adjusting the settings there had NO effect. This is very frustrating.

Asked by kbman37 8 months ago

Answered by kbman37 8 months ago

  • Solved
  • Archived

Clicking hyperlinks and embedded links sometimes hangs that particular tab for about 10 seconds before loading the site.

Hello, Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang f… (read more)

Hello,

Sometimes, when I click an embedded/hyper link within Firefox, say I tried clicking a link provided after I google searched something, the tab itself would hang for 10 seconds before it would begin loading the site. When I say "hang", I mean that the entire tab becomes unresponsive to my clicks, I can't refresh the page, I couldn't change the address bar to a different link (it would allow me to manipulate the address bar, but the browser wouldn't reflect on that change, instead just going to the link I had clicked before the hang after the 10 second delay) and my mouse just stays as one sprite/disappears all together (when on the tab).

I find that this isn't a full browser issue as I can easily just start another tab and try there, but this issue is prevalent in that it randomly hangs any one tab I'm using for 10 seconds, and it's not just with Google.

I've identified that it isn't an extension issue or a different tab being used (tested in troubleshoot mode), nor an accessibility issue (as far as I know). I've disabled both my firewall and antivirus temporarily and it still occurred.

It's gotten in the way of a lot of work and I haven't been able to find anything regarding this exact problem on the support site. I've been dealing with it since my first installation of firefox (a few months ago).

Asked by MrInsertName 8 months ago

Answered by zeroknight 8 months ago

  • Solved
  • Archived

unable to upload images from my computer to blogger

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be abl… (read more)

Hello, On 18th Oct this year, blogger would not let me upload picture files from my computer - it gives the message 'Allow google.com to use cookies - you will not be able to access your files if necessary cookies are turned off'. I click Accept but nothing happens, so I click close and the window goes away without solving the problem. Uploading and publishing blogs with images was working with no problem two days earlier. I was still logged into my gmail account and had not made any changes. This is what I have tried. 1 - Switched off enhanced tracking protection for this site, as suggested by Firefox. It allowed me to upload 1 image into a draft post but this had disappeared the next time I opened the draft. Since then I have been getting the error message and not been able to upload images. 2 - cleared the cookies from google, as suggested by firefox. No effect 3 - cleared the cache and site data as suggested. No effect. I followed this with closing Firefox and reloading, logging back in to gmail, and still the problem persists. Can you help please? best wishes

Asked by NB Bonjour 9 months ago

Answered by NB Bonjour 9 months ago

  • Solved
  • Archived

'Home' and "PgUp/Dn' buttons not working - Thinkpad

Hi, Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems... The 'Home' key on the top of my Thin… (read more)

Hi,

Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems...

The 'Home' key on the top of my Thinkpad no longer functions. When using Chrome or Edge, clicking on 'Home' brings me to the top of the web page I'm looking at. Very handy.

For scrolling long pages, 'PgUp' and 'PgDn' are useful for scrolling sections at time.

But in Firefox, none of these are working properly. the 'Home button does nothing at all. I have used 'Fn+Left' and this works sometimes, other times it does nothing.

The Page Up and Down keys are hit and miss. Sometimes the Page Down button will take me to the bottom of the page, while the 'PageUp' will take me up for a section or two and then stop working.

I'd really like to stick to Firefox but this functionality is important for me and it's very annoying not having it working properly.

Any tips or help will be appreciated.

Thanks, B

Asked by bmulkerns 8 months ago

Answered by cor-el 8 months ago

  • Solved
  • Archived

The preference browser.privatebrowsing.enable-new-indicator does not work as expected anymore.

It used to be that when I'd set browser.privatebrowsing.enable-new-indicator to false, that there would not be the text Private browsing next to the private browsing icon… (read more)

It used to be that when I'd set browser.privatebrowsing.enable-new-indicator to false, that there would not be the text Private browsing next to the private browsing icon on the tab bar. But now, even though I have confirmed that the setting is still on false, the text is back, just where I don't want it.

What is going on, and what step can I take to change it back?

Asked by Sterrence 8 months ago

Answered by zeroknight 8 months ago