Showing questions tagged: Show all questions
  • Archived

Hmm. We’re having trouble finding that site.

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.o… (read more)

Keep getting this on a number of websites. Most of them I have used for years. Can't give the websites as there are too many but some are pitchsidemanager.com, hattrick.org, skysports.com and sportinglife.com . Just four of at least 14 give the Hmm. We’re having trouble finding that site message. I use No Proxy and have my anti-virus turned off when I get the message. I have tried various other proxy settings but the same thing happens. The thing is that I have to keep refreshing the page until it does actually connect and that can take a good few minutes. Sometimes I have to restart the browser. Why is this happening since the last few updates?

Asked by pete_scott2 7 months ago

Last reply by zeroknight 6 months ago

  • Solved
  • Archived

Messenger window blank in Facebook despite trying all fixes

I use Firefox on a PC to access Facebook (website, not app). This week the Messenger/Chat feature stopped working. I click the icon and it opens but nothing appears in th… (read more)

I use Firefox on a PC to access Facebook (website, not app). This week the Messenger/Chat feature stopped working. I click the icon and it opens but nothing appears in the box, it just hangs. There is an option to open in its own window, but that also is blank - no past messages, no contact names, no ability to start new message. When I log onto Facebook in Edge, Messenger works fine in Facebook.

I've tried everything I found on the internet for this issue - updated and refreshed Firefox, cleared history/cache/cookies/site data, uninstalled and reinstalled Messenger, refreshed Facebook to initial settings, used Firefox in troubleshooting mode, reset everything, turned off browser, turned off my computer, used shift key to reload tab - nothing has worked. There are some instructions about stuck cookies, but I didn't understand them so I didn't try that one thing. I've gone into every menu I can find to try to figure out this issue, which isn't the end of the world, but I would appreciate some other ideas for what is suddenly causing this. Because now I have to redo all of my settings and preferences and logins and the problem still isn't fixed.

Asked by mlcamilli 7 months ago

Answered by mlcamilli 7 months ago

  • Solved
  • Archived

Tab freezes for about 10 seconds when using google search

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop,… (read more)

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop, 1 amd pc) both on newly installed windows 11 pro

what i've tried: safe mode, disabling hardware acceleration, disabling antivirus (kaspersky, without any browser plugins or safe browsing) , but the issue persists

here's the video: https://youtu.be/qMY-38z_TC0

Asked by Kairali 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Firefox shutting down when first opening!!

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new… (read more)

I got a notice that Firefox (and Thunderbird) were updated this morning. Took me an HOUR to find out how to make the miniscule font in my inbox larger. So.. suddenly, new problem.

When I click the Firefox icon to launch the browser, and reopen my tabs, It opens for a millisecond, then closes faster than I can try to read if there is an error. When I click it AGAIN, all my tabs are GONE and I have to search for them manually, which is a royal pain.

Why is this happening? How can I stop it from happening? This is annoying as hell.

Asked by piper_e_thompson 7 months ago

Answered by piper_e_thompson 7 months ago

  • Archived

in-game ads blocked

Hello, After the last update (September 2023), I've been having issues with in-game ads being blocked, even with exceptions added and Advanced Tracking options turned off… (read more)

Hello, After the last update (September 2023), I've been having issues with in-game ads being blocked, even with exceptions added and Advanced Tracking options turned off.

I got them to work for a couple of days, but now they're being blocked again. I've cleared cache & cookies, restarted Firefox, reset permissions, all have not helped.

Please advise!

I'm using Windows 10 on an HP PC screenshot of website permissions included

Asked by Dr Z 6 months ago

Last reply by Dr Z 6 months ago

  • Archived

Show tab previews?

Can I get an explanation for what this does link text Is it supposed to do something different than the windows taskbar mouse thumbnail link text I saw no difference … (read more)

Can I get an explanation for what this does

link text

Is it supposed to do something different than the windows taskbar mouse thumbnail

link text

I saw no difference when enabled.

Asked by noel_envode 6 months ago

Last reply by noel_envode 6 months ago

  • Solved
  • Archived

Prevent Firefox from starting automatically

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-w… (read more)

I have followed the steps in the "Prevent Firefox from starting automatically" article: https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

But Firefox keeps starting automatically when I restart my computer. Attached is an image of how the settings are now.

What should I do? This is a bit annoying. I don't use Firefox as my main browser but I work as a customer success manager for an online platform and always need to do some tests on Firefox, but I don't want it to start automatically when I turn on my computer.

I'll for instructions.

Thank you

Asked by Monique Lonardi 6 months ago

Answered by cor-el 6 months ago

  • Solved
  • Archived

Whole desktop goes black screen sometimes starting videos

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of… (read more)

Hello! I have used Firefox on and off so I don't have a time frame of when this would have started exactly, but I have had some random completely black screens on both of my monitors dating back to at least 2-3 weeks ago that can only be fixed by powering down the entire PC. I've reinstalled my (NVIDIA) GPU drivers, rearranged display-port cables and just about anything before finally finding a fix, switching to edge. So far I've gone a week without black screening when with Firefox I'd get around 4 give or take a week (some days getting to 3 alone). I don't know what could cause it but I have noticed it only happens when first starting a video. Mostly YouTube but other video sites seem to have also caused it occasionally, I would just like to know what could be causing this, as I do prefer Firefox vastly and would like to switch back as soon as I can.

Will provide anything else as necessary!

Asked by Fiaking 7 months ago

Answered by zeroknight 7 months ago

  • Solved
  • Archived

Google maps 'corruption'

Any ideas why I am seeing these strange rectangles on Google maps? Confirmed not caused by an extension as I still see them in Private window and do not see them when u… (read more)

Any ideas why I am seeing these strange rectangles on Google maps?

Confirmed not caused by an extension as I still see them in Private window and do not see them when using Brave.

They don't stay in the same geographical location when zooming in and out.

Asked by eddielenton 6 months ago

Answered by zeroknight 6 months ago

  • Archived

html5 videos not loading with infiniteajaxscroll

I am using https://infiniteajaxscroll.com on my website https://madway.net . When I scroll down and new set of topics loads, if it contains html5 video it will not load, … (read more)

I am using https://infiniteajaxscroll.com on my website https://madway.net . When I scroll down and new set of topics loads, if it contains html5 video it will not load, stay loading. Works fine on Edge browser and Android browser.

Using latest Firefox.

Asked by madromas 6 months ago

Last reply by madromas 6 months ago

  • Solved
  • Archived

Cursor automatically going to start of search bar infront of URL when I open a new tab

I'm having issues with the cursor when opening a new tab and I've tried a few different fixes and none are really working. When I open a new tab the cursor goes immedia… (read more)

I'm having issues with the cursor when opening a new tab and I've tried a few different fixes and none are really working.

When I open a new tab the cursor goes immediately to the start of the homepage URL which is not helpful as if I type it just retains the URL after what I've typing(See Image). I've tried playing around with about:config to get the cursor to populate into the google search bar on the browser home screen but, it doesn't work.

I've also tried setting the new tab page to blank but, then sometimes it doesn't search google even though it says it should and says URL unrecognised(see the other images).

Why is this happening, I just want to be able to not have to manually delete the URL to search using the search bar and this seems like really basic functionality to me.

Asked by lukesummers94 7 months ago

Answered by zeroknight 7 months ago

  • Archived

Java-script

Java-script turned off when I synced Firefox with my new windows computer. Now I cannot run Pandora on my work computer which is also windows 11. Pandora was previously w… (read more)

Java-script turned off when I synced Firefox with my new windows computer. Now I cannot run Pandora on my work computer which is also windows 11. Pandora was previously working. I get an error message that Java-scrip is necessary for Pandora. I enabled Java-script in the "about:config" settings but I still get the same error message when I try to use Pandora streaming.

Asked by dralanbeckerman 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Video autoplay blocking issue

Autoplay media blocking does not work. I've tried to block autoplay on sites settings and also done this about:config fix without results. media.autoplay.default = 5 … (read more)

Autoplay media blocking does not work. I've tried to block autoplay on sites settings and also done this about:config fix without results.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true '

Videos still start playing in some websites. I've noticed that when reloading the page, then autoplay blocking works.

Example: https://www.iltalehti.fi/formulat/a/35242327-7699-45a2-a1b5-75ff330a9d13 When i go to page first time, it shows on the left of address bar, that autoplay function is not even enabled (no autoplay block icon). When i reload/refresh the page, then it shows that autoplay is disabled and autoplay block is working properly (icon appears).

So it's only issue when visiting the page first time, if page is refreshed, no issues.

Asked by P X R I 6 months ago

Last reply by zeroknight 6 months ago

  • Solved
  • Archived

Cosmolex.com goes to WP Engine and does not allow me to open the website.

The site you were looking for couldn't be found. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. If you just… (read more)

The site you were looking for couldn't be found. This domain is successfully pointed at WP Engine, but is not configured for an account on our platform. If you just signed up, we're still likely creating your account. Did you add this domain to your install? Did you point DNS to the correct IP address or CNAME? If you've completed the steps above, or need more help, please contact us and we can help get your site up and running in no time.

Asked by dwysni 6 months ago

Answered by dwysni 6 months ago

  • Solved
  • Archived

Firefox webpages freeze for 5-10 seconds sometimes when going back a page or clicking a link

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when cli… (read more)

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when clicking a link or doing a google search. For those 10 seconds, you can't do anything on the page; no clicking other links or selecting text.

I've already tried: - troubleshoot mode; it still happens when all extensions are turned off - turning on/off hardware acceleration - creating new places databes - updating to the newest version

What can i do to fix this?

Asked by jules50_5 7 months ago

Answered by zeroknight 7 months ago

  • Archived

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

Secure Connection Failed An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD Error code: SSL_ERROR_DC_INAPPROPRIATE_VA… (read more)

Secure Connection Failed

An error occurred during a connection to www.facebook.com. SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD

Error code: SSL_ERROR_DC_INAPPROPRIATE_VALIDITY_PERIOD

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by mda34302 6 months ago

Last reply by cor-el 6 months ago