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  • Archived

Firefox won't let me open Apps after closing

For a while now, I had the issue of apps on Windows 11 opening very delayed (approx. 10-15 seconds after the input) on irregular occasions. I was now able to figure out t… (read more)

For a while now, I had the issue of apps on Windows 11 opening very delayed (approx. 10-15 seconds after the input) on irregular occasions. I was now able to figure out that Firefox seems to be the cause of the problem. Whenever I close Firefox (and thus move to another program), I'm unable to open any other app for a couple of seconds. Task Manager shows three Firefox background processes that only show upon closing it. Only when they disappear, the apps I clicked on finally open. I've tried reinstalling and cleaning Firefox, but nothing changed.

As said, I'm on Windows 11 with a i5-13600k and Firefox is installed on an SSD. I couldn't really find any information on this problem.

Asked by Mangoman25 1 year ago

Last reply by Mangoman25 1 year ago

  • Archived

Facing error as "Duplicate add-on ID found" While signing self distrubuted firefox extension.

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the the firefox extension ) It’s ID is dgnria_pro.firefox@nuance.com Now … (read more)

We are distributor of Firefox extension for dragon professional. ( We are self distrubutor of the the firefox extension )

It’s ID is dgnria_pro.firefox@nuance.com

Now we have done some modification to the same extension, while publishing it shows error as “Duplicate add-on ID found.”

Earlier we have used same ID for the Firefox extension in the year 2018.

Currently we have opened new account with same ID “dgnria_pro.firefox@nuance.com” and faced the mentioned issue.

We are expected to publish our extension with the same extension id as we don’t want our existing customers get affected.

Is there any way with which extension id “dgnria_pro.firefox@nuance.com” can be deleted from backend , so that we can reuse it.

We need solution for this ASAP. Please hlep us on this.

Asked by dgnria_pro.firefox 1 year ago

Last reply by Terry 1 year ago

  • Archived

Unlock about:config setting help needed

A setting I would like to change in both Firefox Beta and Thunderbird Beta is "grayed out" and has a lock next to it preventing change. What configuration file(s) do I l… (read more)

A setting I would like to change in both Firefox Beta and Thunderbird Beta is "grayed out" and has a lock next to it preventing change. What configuration file(s) do I look for to find where they have been locked, so I can unlock them and change the setting? Thank you.

Asked by Michael McCain 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Mozilla display broken after suspend on Linux Ubuntu 20.04 LTS

Same as the question. The display shows some icons on the last tabs I opened but it seems only some basic website layout is loaded but all the details are gone. Like tex… (read more)

Same as the question.

The display shows some icons on the last tabs I opened but it seems only some basic website layout is loaded but all the details are gone. Like text, button borders, even the exit, fullscreen and minimize buttons. I have seen that this has been an issue for quite some time before so I am looking if there is a fix or a workaround. I have and Nvidia graphics card and drivers if that means anything. And my swap file is 20 GB and my RAM is 16 so the space shouldn't be a problem. It gets fixed when I turn off Firefox but not when I refresh tabs.

The crazy thing is that when I take a screenshot inside firefox (with firefox integrated screenshot option, like when I press right click and then take screenshot. I can see the text so it seems like it is a display problem but this only happens with firefox and not other apps.

Appreciate all the help. I will ask of ubuntu formums next if I don't find a solution here.

Thank you all for reading and answering!

Asked by Johnson3D 1 year ago

Last reply by zeroknight 11 months ago

  • Archived

Firefox highlighting texts and narrating

When I visit fiverr.com in firefox.com it starts to narrate everything I click. This happens only in firefox and when visiting fiverr only. I tried other browsers and the… (read more)

When I visit fiverr.com in firefox.com it starts to narrate everything I click. This happens only in firefox and when visiting fiverr only. I tried other browsers and they worked fine. Please check the link for the video. I do not have a readout loud extension installed. Can anyone share insight about what is happening? https://youtu.be/c6MkJ8uYQxc Best Regards

Asked by sahirudilan100 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Firefox Onebar CSS style modification (Userchrome.css file modification) to meet my needs

Hello. My name is Kris and I have been a life-long Firefox user. Recently I have come across this great Firefox Onebar CSS style, which I have become obsessed with: http… (read more)

Hello.

My name is Kris and I have been a life-long Firefox user. Recently I have come across this great Firefox Onebar CSS style, which I have become obsessed with: https://codeberg.org/Freeplay/Firefox-Onebar, which aims to modify the Firefox default appearance. I have installed it according to instruction and introduced few tweaks offered for consideration iin the aforementioned link:

  • onebar.hide-all-URLbar-icons
  • onebar.disable-https-truncate
  • onebar.disable-single-tab

This is the most far I have gone without further ruining the browser by manually editing the Userchrome.css file.

Could I please request your help with adjusting said file content to make minor changes? My expectations are to leave everything untouched besides the following:

  • all flexible spaces are removed
  • the Extensions button is removed
  • the List All Tabs button is removed
  • the Home and Refresh buttons are permanently visible and aligned to the left of URL bar, followed by conditionally visible Back and Forward arrows upon their activation (they seem to be in the URL bar already however are invisible)
  • the Hamburger is permanently visible and aligned to the right of the URL bar(it seems to be in the URL bar already, but is invisible)
  • the search box is aligned to the left, but is preceded by Home, Refresh buttons and Navigation arrows

The Navigation arrows and Hamburger menu invisibility issue might have to do with the colour that has assumed the same one as the theme URL bar background.

If you could please modify that style for me, that would be so great, indeed. I have been obsessed with that ever since I have discovered it. Alternatvely, please direct me to a forum/IRC channel where I can place that request.

Thank you, hank you, thank you. Please, respond. Kris.

Asked by stellarfortitude 1 year ago

Last reply by stellarfortitude 1 year ago

  • Archived

Firefox tabs crashing

My Firefox tab crashes often. I eventually need to reboot Firefox. My Windows 11 patches is always up to date and I did system checkups often. I cleared cache files too. … (read more)

My Firefox tab crashes often. I eventually need to reboot Firefox. My Windows 11 patches is always up to date and I did system checkups often. I cleared cache files too.

Asked by chiyaonu 1 year ago

Last reply by chiyaonu 1 year ago

  • Archived

Firefox freezes with "not responding" exactly two times each time I launch it

For the past month or so, every time I launch Firefox, it freezes exactly twice: After 5-10 seconds of just being open, it will freeze and stop responding to input. A… (read more)

For the past month or so, every time I launch Firefox, it freezes exactly twice:

  1. After 5-10 seconds of just being open, it will freeze and stop responding to input. Any animations, videos, blinking text cursors, etc. in the current webpage continue to play as if nothing is wrong. After a second or two of being frozen, it will return to working correctly.
  2. I can use it for a few seconds and then it will do the same thing and then eventually turn white and say "(Not Responding)" in the title bar, but always immediately after a click or keyboard input happens. If I open a website and then continue working in other programs, it will not freeze until I refocus Firefox.

Once both freezes have happened, everything works as normal until I close all Firefox windows and then relaunch it later.

I provided the full troubleshooting information report below (apparently it's not public!), but in summary: Firefox version: 117.0 build 20230824132758 OS: Windows 11 version 22H2 build 22621.2215 GPU: Intel Arc A750, driver version 31.0.101.4644 (8/11/2023). I know it's is unusual, but I know someone with an Intel Arc A770, also running Windows 11, who does not have this problem with Firefox.

This does not happen on my laptop, which is also Windows 11, and Firefox Sync is working between them. I'm also using Firefox Sync with my Pixel 6 and iPhone X and neither of those has any issue.

I have already tried:

  • Rebooting my PC
  • Running Firefox in "Troubleshoot Mode":' no extensions enabled, same behavior
  • Running Edge: no freezing issue, but I don't want to use Edge for so many reasons
  • Reinstalling Firefox: I ran the Firefox uninstaller, deleted %AppData%\Mozilla\Firefox, and then reinstalled. It froze the same way immediately after launching the fresh install, before I signed in and synced all my data back.
  • Running sfc /scannow: No problems found, freezing still happening

Are there any further troubleshooting step I can try, debug output I can enable/collect, etc.? This is really annoying and I'm all out of ideas.

Asked by snowplow6536 1 year ago

Last reply by snowplow6536 1 year ago

  • Archived

search results lagging behind on firefox developer edition

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, t… (read more)

So I'm running firefox developer edition, and with the same extensions on normal plain firefox, the search results kinda lag behind. If i type fast enough/normal speed, the words underneath the actual typing bar will lag behind. if i type slowly it doesnt do this...

Asked by somukingcorn 1 year ago

Last reply by Medhasree Suram 1 year ago

  • Archived

ZoneAlarm keylogger has resurfaced in Firefox version 117.0

Problem with ZoneAlarm keylogger has resurfaced in Firefox version 117.0, where typed characters do not match displayed characters in web browser. I turned off ZA keylog… (read more)

Problem with ZoneAlarm keylogger has resurfaced in Firefox version 117.0, where typed characters do not match displayed characters in web browser. I turned off ZA keylogger but problem persists in Firefox. Mozilla technical support needs to correct this latest problem with ZA keylogger conflict.

Asked by Hewlett_64 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Shopify Web Page will not remain logged in when using Firefox browser.

When logged in to the Shopify Website (admin page) using Firefox browser, attempt to click any link on the page automatically makes the page disappear and re-loops to my … (read more)

When logged in to the Shopify Website (admin page) using Firefox browser, attempt to click any link on the page automatically makes the page disappear and re-loops to my Login Page. I've worked with Shopify's Tech team and their investigation suggested...1st-remove cookies and cache on Firefox (did not work), 2nd-they tested their site and came back with no problems, everything works, 3rd-Try using Google Chrome browser to see if I would experience same problem of re-looping to my Login Page, everything works...no-re-looping to my Login Page and every link on the page works. On Shopify's Tech team recommendation as well as my desire to remain with Firefox browser, I need to get this problem of "page disappearing/re-looping to Login Page" on Shopify website fixed. I don't know how to do this. Login - 0b799d.myshopify.com I have reviewed some of the voluminus content on Mozilla Firefox's site and am totally confused with all the jargon/technical nomenclature. I need help! Thank you, Ken H kehi9780@gmail.com 9/23/23

Asked by Kenneth Hiroe 12 months ago

Last reply by cor-el 11 months ago

  • Archived

[Linux][Flatpak] Firefox 177.0.1 spawns over 1000 threads of Web Content

This happens at random intervals, mostly when firefox is being left idle. Since it starts >1000 threads, it easily fills ram and swap, then get killed by OOM killer. … (read more)

This happens at random intervals, mostly when firefox is being left idle.

Since it starts >1000 threads, it easily fills ram and swap, then get killed by OOM killer. Hence no crash reports.

I'll upload a gist with OOM details from dmesg and journalctl, if there is a way to get debug info for this, please let me know.

Asked by Arda 11 months ago

Last reply by Arda 11 months ago

  • Solved
  • Archived

Sites (youtube) Crashing often

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvi… (read more)

Hi, Various Sites (sometimes firefox as a whole) keep crashing regularly. I am running Arch Linux (6.4.12, default kernel) with Hyprland WM on an old i7-7700K with a Nvidia GTX980TI. Apart from Firefox the system runs stable. When doing research, or just browsing text based sites, firefox is also very stable, but on some sites like twitch, youtube, or idle games like "Antimatter Dimensions" (ivark.github.io) the browser (or page) crashes regularly. It also happens in Troubleshoot mode, also after a clean re-install (including deleting /.mozilla in /home) and since various versions over the last couple of month. The latest crash report ID is bp-67ed2673-4ed2-452b-bc63-dc1060230831. I know I'm running a niche system, but I really like my setup and apart from those crashes it's amazing, so I hope you can help and point me in the right direction as to what could cause the crashes. Thanks for your time. KR, rehajel

Asked by rehajel 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Firefox Developer edition error message "Failed tor read configuration file " on startup

Hello, I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit) I always have Firefox updates so version before th… (read more)

Hello,

I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit)

I always have Firefox updates so version before that was the 116.b08

After the update on startup I get the error message attached I close it and then Firefox runs normally but this happens on every time I run Firefox.

Asked by lokiX2 1 year ago

Last reply by cor-el 1 year ago

  • Archived

can I get back lost bookmarks?

Bought a new PC. Did not export firefox bookmarks. Downloaded Firefox to new PC, lost all old bookmarks on Sept 5, recycled old PC at recycle center. Is there any way my … (read more)

Bought a new PC. Did not export firefox bookmarks. Downloaded Firefox to new PC, lost all old bookmarks on Sept 5, recycled old PC at recycle center. Is there any way my Firefox account would have my old bookmarks?

Asked by Roy Reynolds 1 year ago

Last reply by Paul 1 year ago