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  • Archived

FirefoxCP Isolated Web Content is chewing up all the memory on my new iMac

Do you (as a Mac user) experience the same or similar: 44 instances of FirefoxCP Isolated Web Content ranging from 60MB-918MB each, with 18 of them above 200MB and 5 of … (read more)

Do you (as a Mac user) experience the same or similar:

44 instances of FirefoxCP Isolated Web Content ranging from 60MB-918MB each, with 18 of them above 200MB and 5 of them above 400MB. I have 15 tabs open and in practical terms almost nothing else open on the computer (a brand new M3 silicon iMac). It has 8 GB of memory. I had similar experiences in the past, but never as bad as now. I do not know everybody else can live with this.

Is this how Firefox is designed to operate or is this a bug?

Thanks.

Asked by Sue 9 months ago

Last reply by Sue 9 months ago

  • Solved
  • Archived

Exception is not respected

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced track… (read more)

I have included a website on the list of exceptions for deleting cookies when Firefox is closed. When I go to the website the icons on Firefox for it show "enhanced tracking protection off" and "You have granted this website additional permissions". This website uses cookies to recognize my computer and not to require a one time password. However, when I close Firefox despite the fact that the website is on the exception list, cookies are deleted and I have to keep re-entering the one time password. I did turn of the checkbox for deleting cookies when Firefox is closed and now I am no longer asked to enter the OTP after Firefox is closed.

I assume this is a bug. Does anyone else experience similar issues? Is anything I can do about it and be able to use the exception list as intended?

Thanks.

Asked by Sue 8 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

  • Archived

500 undefined

I went to Finance.Yahoo.com to try to look up a fund. After I enter any fund symbol, I get consistently "500 undefined". I used Safari with no problems. Why is Firefox do… (read more)

I went to Finance.Yahoo.com to try to look up a fund. After I enter any fund symbol, I get consistently "500 undefined". I used Safari with no problems. Why is Firefox doing this and how to get around this? Thanks.

Asked by Sue 9 months ago

Last reply by Sue 9 months ago

  • Archived

Firefox 115.8.0esr - Need userchrome.css content for highlighting backgroung color of bookmarks in dropdown

Hi Firefox Community - I am using Firefox 115.8.0esr version. I had previous userchrome.css from older versions of firefox from 5 years back which does not work anymore.… (read more)

Hi Firefox Community -

I am using Firefox 115.8.0esr version. I had previous userchrome.css from older versions of firefox from 5 years back which does not work anymore.

Need userchrome.css content for highlighting background color of bookmarks in dropdown.

Can you someone provide me with this userchrome.css snippet to high bookmarks with background color in URL dropdown box?

Thanks - Tarun!!

Asked by Tarun Boyella 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Probleme with 'places.sqlite' -> 'moz_places' Can't retrieve the "real" $LAST_VISITED_URL ?

the last url in moz_places in places.sqlite are not the same as in my history tab I posted here Here is my `last-url.sh` #!/bin/bash rm -rf /tmp/db.sqlite … (read more)

the last url in moz_places in places.sqlite are not the same as in my history tab I posted here

Here is my `last-url.sh`

   #!/bin/bash
   
   rm  -rf /tmp/db.sqlite 
   cp ~/.mozilla/firefox/*.default-esr/places.sqlite /tmp/db.sqlite ;
   LAST_URL=`sqlite3 /tmp/db.sqlite "select url from moz_places order by last_visit_date desc limit 1;"`;
   echo $LAST_URL


My script keeps giving me wrong answer. For exemple, a stackoverflow.com url instead of the youtube.com one even if i reload the page.

I have only one `xxxxxx.default-esr` profile.

Screenshot examples: the "google test" is a brand new visited url, and the others were refreshed pages

Asked by dehya 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

"The connection has timed out....."

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one th… (read more)

I have had no trouble using Firefox for many years and am able to access all/any websites excepting for one which upto a few months ago I had no trouble with. The one that I am unable to access is

  https://www.scc-online.org 

and all I get is the "The connection has timed out.." comment on an otherwise blank screen. I have contacted the webmaster who says that I am the only one with this problem. My neighbour who uses MS Edge has no trouble in displaying the website. He uses the same ISP as I do but uses Windows 11.

The webmaster says that it might be that I am using Windows 7 64bit and that Firefox cannot handle this particular website. Alternatively he suggested that my ISP was the cause of the problem although I have been using the current ISP for over 20 years and have never had this type of problem.

I have three computers all with Windows 7 and Firefox and they all have the same problem.

Is there any help available for me as the information on the "website" is important and I do not wish to have to go to my neighbour to view the website?

Les Sondheim, Parksvville BC, Canada

Asked by lsondheim 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

How can I reset all firefox settings

I was having some issue by picking up my laptop and pressed some buttons on the right side of the keyboard. Then I saw for a second an notice screen on the right. Low in … (read more)

I was having some issue by picking up my laptop and pressed some buttons on the right side of the keyboard. Then I saw for a second an notice screen on the right. Low in the firefox screen. But I didnt recognize what it said to me.

Now my back key doesnt work to go back on pages. It work before

So now I got an likely screen when I picked up my laptop and press down some keys

When I press the back button on the keyboard it says in an little notice window that dissapear after 3 seconds.

Use / to search on the page.

So I think I could been pressing some key combination to disable or activate how my keyboard should work in firefox.

So I wounder how to reset all settings and configurations in firefox to standard

Asked by mattias_1982 9 months ago

Last reply by mattias_1982 9 months ago

  • Solved
  • Archived

Configure text-to-speech for reading mode

Hello, We are adding accessibility features to the Emmabuntüs Debian Edition 5 Linux distribution based on Debian 12, and we would like to use the reading mode included … (read more)

Hello,

We are adding accessibility features to the Emmabuntüs Debian Edition 5 Linux distribution based on Debian 12, and we would like to use the reading mode included in Firefox to enable smoother voice reading for visually impaired people.

Currently we are going to use the Svox Pico and eSpeak speech synthesis at the same time because in SVox Pico we do not have all the voices we need for our possible users, particularly Portuguese.

We have found how to make the synthesis used by Firefox's reading mode be SVox Pico by default instead of eSpeak, however this requires a modification in the /etc/speech-dispatcher/speechd.conf file.

To do this, simply put the default pico synthesis in this file:

DefaultModule pico

But this causes problems with other software that we intend to use.

We found how to make all the voices of a speech synthesis appear in the Firefox playback menu by going to about:config and doing a search for the word "narrate":

Option narrate

On the other hand, we cannot find how to modify the "narrate.voice" option to tell it to default to pico speech synthesis instead of eSpeak synthesis which is the first synthesis loaded by speech-dispatcher, because we must keep eSpeak as the first synthesis loaded and do not put a default synthesis in speechd.conf to maintain compatibility with software that we wish to use.

Do you have any tips or a manual that explains the possible options for the "narrate.voice" option?

Thanks in advance for your help.

Asked by Patrick-Emmabuntus 8 months ago

Answered by Eitan 8 months ago

  • Archived

Firefox Homepage Configurations reset after login

Every time i setup a new Firefox install and login with my Mozilla account: my homepage configurations reset. I lose all my pinned shortcuts and the related layout settin… (read more)

Every time i setup a new Firefox install and login with my Mozilla account: my homepage configurations reset. I lose all my pinned shortcuts and the related layout settings.

And I doing something wrong? I install, make a few basic config changes in Firefox to match what I want, then I sign in, and poof: i lose my homepage on ALL my active sign-ins.

    • Fix Title Type-o: O to o

Asked by scorc.one 9 months ago

Last reply by scorc.one 9 months ago

  • Solved
  • Archived

Firefox request

I can't get to my gmail account if I go to firefox as a search and enter the single word GMAIL. Before anything else is entered, I end up at my wife's account. Why should… (read more)

I can't get to my gmail account if I go to firefox as a search and enter the single word GMAIL. Before anything else is entered, I end up at my wife's account. Why should that be and how to get to any other email account. I have the same problem with CROME except there it appears to be bound to MY account - the word GMAIL must trigger some fixed, prior established, link that was not intended. The fixed link in Firefox predates 115. I rarely use CROME. The Firefox linkage was very strange, but I mostly accessed MY account via Thunderbird until this also looked like a problem. Is there a way to break this fixed linkage? Thank you

Looking at your guesses, it is 115.8.1 according to my inspection, W7 is correct.

Asked by bruceg921 9 months ago

Answered by bruceg921 9 months ago

  • Archived

Video and audio intermittent

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day. The problem - If I have restarted t… (read more)

I'm running FF 115.8.0esr on MacOS High SIerra 10.13.6. (desktop). I generally sleep the computer rather than shutting down each day.

The problem - If I have restarted the computer or restarted FF, I can play video and audio OK. Mostly I will find that I can still play for a day or so (even having slept the computer). Then they stop. Opening a new window or a private window doesn't help, the only solution is to restart FF or the computer. All the while, I can get the same video/audio to play on Safari, and Apple iTunes is fine too. It doesn't matter what the source is - YT, Spotify BBC iPlayer, BBC Sounds and so on.

Would really like some help on this!

Asked by Robert Palgrave 9 months ago

Last reply by Robert Palgrave 8 months ago

  • Archived

Setting exceptions for websites not to have their cookies deleted

Periodically I would like to clear cookies, except some. Tripcheck.com saves one's custom camera itineraries in cookies. I would like to avoid deleting them when I clear … (read more)

Periodically I would like to clear cookies, except some. Tripcheck.com saves one's custom camera itineraries in cookies. I would like to avoid deleting them when I clear cookies or when Firefox is closed. Similarly, there are some other websites for which I would like to preserve cookies for.

How can I do that? Does listing them as "allowed" accomplish that? Thanks.

Asked by Sue 9 months ago

Last reply by Sue 9 months ago

  • Solved
  • Archived

Webpage elements do not open.

On this webpage on the link below, when the 'Comments' button is clicked, nothing happens. It works via the Chrome browser. https://www.mirror.co.uk/news/politics/george… (read more)

Asked by johnh009 9 months ago

Answered by zeroknight 9 months ago

  • Archived

QTM4J extension installation on Firefox not allowed

Hi Firefox team, I am using an app for JIRA called QTM4J, our problem is that we cannot install the extension in our Firefox browser. As per QMetry support, this is out … (read more)

Hi Firefox team,

I am using an app for JIRA called QTM4J, our problem is that we cannot install the extension in our Firefox browser. As per QMetry support, this is out of their scope already and would encourage to connect with Firefox support. See article https://qmetrysupport.atlassian.net/servicedesk/customer/portal/46/article/3008331790

Looking forward for your immediate response.

Thank you!

Asked by Mark Cyril Razon 8 months ago

Last reply by Mark Cyril Razon 8 months ago

  • Archived

bookmarks

Hello, after I installed Firefox ESR, all my bookmarks disappeared. Is there any chance to get them back, as well as my browser extensions? I would like to go back to the… (read more)

Hello, after I installed Firefox ESR, all my bookmarks disappeared. Is there any chance to get them back, as well as my browser extensions? I would like to go back to the state before the installation of ESR.

Asked by Jakub Gmurkowski 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

website is loading in Korean instead of English

The Firefox browser now displays the website "chaturbate.com in an Asian language, appears to be Korean, since updating the browser. It should display in English. How can… (read more)

The Firefox browser now displays the website "chaturbate.com in an Asian language, appears to be Korean, since updating the browser. It should display in English. How can I change this? Thank you.

Asked by Ed Shepherd 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

cursor causes display to jump by zoom cannot control

I am using Bookworm 12.5.0 Debian with KDE current and Firefox 115.8.0esr long-term version. All appear current. Spiral Linux is the effective shortcut to the Debian l… (read more)

I am using Bookworm 12.5.0 Debian with KDE current and Firefox 115.8.0esr long-term version. All appear current. Spiral Linux is the effective shortcut to the Debian loading in its simplified installation. Firefox opens fine, but the field of display cannot be controlled well. I can use Ctl + 0 to somewhat manage, but otherwise any cursor movement sees the display go crazy. Trying to get the cursor over any point is simply impossible. I am using a different computer now to post this with the virtually identical software. This Intel pad differs from the Beelink Ryzen unit which is the unit going berserk. Is there anything that you can tell me other than the Ctl+0 to modify the operation of the unit. I had swapped out the monitor on the Beelink though I have no idea that the monitor is the problem as I do not have the same issue withDiscover or the desktop or any of the other software. I can open up Konsole and use that or open up OpenOffice or OfficeLibre with no similar issue. Would a different monitor act like that?

Asked by Mark Kropf 9 months ago

Last reply by cor-el 9 months ago