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  • Archived

confirmation email code

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client onl… (read more)

I have been trying for several days to sync a new computer to my account. I have followed all the suggestions including adding accounts@firefox.com to my email client online. Still never receive confirmation code email.

Asked by agg482 8 months ago

Last reply by Terry 8 months ago

  • Archived

Is there a way to block all non-scrolling sidebars?

I have a neuro issue where these trigger my migraines. And they've become standard web design. I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolli… (read more)

I have a neuro issue where these trigger my migraines.

And they've become standard web design.

I currently reduce layout.frame_rate to 1, which *helps* unsmooth scrolling animation. That's often enough to navigate pages with narrow sidebars, or with good visual contrast between the sidebar and the content. But it's not enough on pages with extra-wide sadobars and no visual contrast, such as Wikipedia's "Vector" redesign, or the Internet Archive's latest redesign:

https://en.wikipedia.org

https://archive.org/details/texts?tab=collection

I can force Wikipedia into mobile, which helps, but I'm not aware of a similar fix for the Internet Archive, and really need a global fix.

I can get reasonable behavior from the Internet Archive if I reduce the window to about 640 pixels, ... but instead of a non-scrolling sidebar taking 1/3 of the screen, I end up with a non-scrolling desktop taking up 2/3 of the screen!

Asked by MarjaE 8 months ago

Last reply by MarjaE 8 months ago

  • Archived

Lost bookmarks where to put the places.sqlite-wal file

I messed up. After downloading the latest version an erroer [failed to read config file came up each time I started. So I googled and the common answer was to reinstall. … (read more)

I messed up. After downloading the latest version an erroer [failed to read config file came up each time I started. So I googled and the common answer was to reinstall. Idiot that I am I did notg back up bookmarks etc and so lost them all. I uised Recuva to retrieve deleted files and found 2 files places.sqlite-wal and places.sqlite.shm Is there any way to put these in the new Mozilla somewhere? I write now and all my research links were in there. Would be great to get them back somehow.

Asked by jake6257 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Using Canva with Firefox and WebGL Nigthmare

Greetings: When I enter Canva with Firefox 115.1 / W7 everything is perfect until I get to use the image editor of this platform. Since I was getting an error message f… (read more)

Greetings:

When I enter Canva with Firefox 115.1 / W7 everything is perfect until I get to use the image editor of this platform.

Since I was getting an error message from Canva I have investigated, this has to do with WebGL

Doing a test on the page with WebGl 1, this is working.

Doing a test on the page with WebGl2, it seemed to me that it was limited.

I read the settings in config to disable performance and not overclock the hardware (I have an old Nvidia graphics card)

I enter the page again, perform the test again with WebGl2, and it appears to be working.

So far so good.

I enter Canva and now when I try to edit a photo (I previously cleared the cache and restarted Firefox) I don't even get an error message anymore and Firefox freezes.

Now (and that's why I'm writing this report) if I log into Canva with Google Chrome on the same PC, I don't have any kind of problem editing a photo. That is to say; there is not a problem with my graphics card but with Firefox.

Does anyone know how to fix this issue?

I don't want to use Google Chrome!

Thank you.

Asked by JC 8 months ago

Last reply by JC 8 months ago

  • Archived

Linux 115.1esr popup/ephemeral windows not working correctly under TWM window manager

Just being a 'user' , this is simply to report (and hopefully get it all working again) to the greater good on here and at Mozilla, that popup/ephemeral windows , or what… (read more)

Just being a 'user' , this is simply to report (and hopefully get it all working again) to the greater good on here and at Mozilla, that popup/ephemeral windows , or whatever they are called, in the 115esr release no longer function correctly (they did with the previous versions) with TWM window manager in this experience.

When clicking on a tool bar icon that launches a 'popup' type window, or in forms using 'drop down' controls for example, as soon as mouse moves over the popup or the popup gets focus, the popup gets closed immediately; it does not stay around to enough to allow a selection or whatever, as it should.

If one can 'tab' into a popup and use the keyboard (keyboard focus so to speak), then it is possible to access some options. The keyboard focus does not seem to cause an immediate close like the mouse does (as above).

As an aside, Chromium suffers the same now

It is something mouse related it seems and with how it all works with TWM - which is old, but as said, there was not a problem previously so whats changed in this version of Firefox browser to introduce this 'bug'.

Peace and best wishes to all Habs

Asked by habsbc 8 months ago

Last reply by habsbc 8 months ago

  • Archived

forgetting extra usernames

When I start to log into one of my online accounts Firefox suggests several usernames. How do I tell Firefox to forget the extra/wrong ones? TIA, Paul … (read more)

When I start to log into one of my online accounts Firefox suggests several usernames. How do I tell Firefox to forget the extra/wrong ones?

TIA,

Paul

Asked by Paul Scott 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

  • Archived

Sending email

I cannot send to anyone but myself. I receive just fine. The problem is recent, a few days, but I can't be exact. I have rebooted and verified my address that I'm usin… (read more)

I cannot send to anyone but myself. I receive just fine. The problem is recent, a few days, but I can't be exact. I have rebooted and verified my address that I'm using. AHHHH!

Asked by ChristopherErickson 8 months ago

Last reply by Paul 8 months ago

  • Locked
  • Archived

Sending email

Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to http://go.microsoft.com/fwlink/?L… (read more)

Remote server returned '550 5.7.705 Service unavailable. Access denied, tenant has exceeded threshold. For more information please go to http://go.microsoft.com/fwlink/?LinkId=526653 S(7136) [PH7PR22MB3987.namprd22.prod.outlook.com 2023-08-14T19:36:41.239Z 08DB9C99E27B1A5D]'

Every send address does this.

Asked by ChristopherErickson 8 months ago

Last reply by Paul 8 months ago

  • Archived

Home screen

I use to have the bookmarks show up on the left side of the screen at all times when I opened Firefox. Now, for some reason, I have to go to the bookmarks in the help ar… (read more)

I use to have the bookmarks show up on the left side of the screen at all times when I opened Firefox. Now, for some reason, I have to go to the bookmarks in the help area to find what I am looking for. How do I have the sorted bookmarks show up on the left again?

Asked by Ron H. 8 months ago

Last reply by Terry 8 months ago

  • Archived

Mozilla Firefox

When copying the text, it is not inserted into the message in web.whatsapp.com, everything works correctly in other browsers, you can only copy the text that is in the Wh… (read more)

When copying the text, it is not inserted into the message in web.whatsapp.com, everything works correctly in other browsers, you can only copy the text that is in the WhatsApp correspondence, if I want to copy a link or just text, it does not give

Asked by Арсений 8 months ago

Last reply by James 8 months ago

  • Archived

How to remove ‘Click allow if you are not a robot’ pop-ups

Definition: “Click allow to confirm that you are not a robot” is a rogue website, which shows unwanted pop-ups and ads in the browser. Moreover, it redirects users’ tabs … (read more)

Definition: “Click allow to confirm that you are not a robot” is a rogue website, which shows unwanted pop-ups and ads in the browser. Moreover, it redirects users’ tabs to other malicious websites that also threaten the security of your browser. Usually, the infection occurs after you visited and even clicked on suspicious websites. Of course, torrent downloads might also allow adware install on your computer. So, if you notice the same rogue website appearing even when surfing on a legitimate one, the adware is on your computer. When browser problems occur, it is also usually the case that viruses are on your computer. To appear legitimate, the app can pose as a way to improve surfing experience. Or, it may display alerts about a potential system infections. So, the software pretends to assist users in the removal of those infections. Of course, cybercriminals developed it with a clear purpose: their interest is to gain profit from affiliates. And they try to reach their goal by delivering intrusive ads and redirections to the website visitors. But they do not stop here. The malware can even change the browser’s settings and also illegally track users’ web activities. Ref: https://www.internetsecurity.tips/how-to-remove-click-allow-if-you-are-not-a-robot-pop-ups/#:~:text=%E2%80%9CClick%20allow%20to%20confirm%20that%20you%20are%20not,you%20visited%20and%20even%20clicked%20on%20suspicious%20websites.

I tried to follow these Instructions How to remove this adware

1  Run the browser on your PC and go to its Settings (the three dots or three horizontal lines in the menu) 
2   Expand the Privacy and Security options, in the left panel.  
3   Access Site Settings in the menu that opens.
4   In the provided list, identify the adware by its name. 
5   Click on it.
6  Set Notifications, Pop-ups and ads to Block.

These instructions do not correlate to Fox Browser -- How can I get rid of this pop-up on Fox Browser? Any Suggestions? I am running Windows 8.1 and Windows Defender does not seem to find this Adware. Is there a way to find it? By the way, "There is no 'Click Allow' to click . . . . ."

Asked by mdrembold 8 months ago

Last reply by cor-el 8 months ago

  • Archived

In the following website (https://www.nbcsports.com/nascar#) videos will not play. I have "Enable picture-in-picture video controls" checked. Is there a another setting?

In the following website (https://www.nbcsports.com/nascar#) videos will not play. I have "Enable picture-in-picture video controls" checked. Is there a another setting? … (read more)

In the following website (https://www.nbcsports.com/nascar#) videos will not play. I have "Enable picture-in-picture video controls" checked. Is there a another setting?

Asked by morgie1956 8 months ago

Last reply by zeroknight 8 months ago