Firefox Support Forum

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the side of Microsoft but it doesn't look like it is. The website does load correctly in Microsoft Edge.

I tried the following in Firefox: - Firefox is up to date (Version 115.0.2 64 Bits) , I have had this issue in other versions of Firefox too. It's not a new issue in this newest version. - Tried disabling all the security features in Firefox, disabling all add-ons, and disabling the extra security for cookies - Starting firefox in safe mode (Shift click on firefox, then open the website) - Checked the Network inspector. All packets have status 200 (See the first screenshot)

You can check the second screenshot for the white page.

Some help is appreciated :) Thanks!

In macOS you can set up a global keyboard shortcut for the Move Window to Right Side of Screen command via System Settings > Keyboard > Keyboard Shortcuts.... In most apps that support the Move Window to... commands, this will simply move the window to the desired side of the screen when the key combo is pressed.

However, in Firefox the key combo will start the animation as normal but the window will then bounce back to its original location. It's only when the command is activated via a keyboard shortcut that it does the bounce back behavior, though; the command works as intended when activated from the Window menu in the menu bar or from Option + green button in the top left of the window.

The key combo I set up was Shift + Option + Command + Right Arrow, but I've also tried a couple of different key combos and they all did the same bounce back behavior. I've tried it on machines with different versions of macOS (Sonoma beta and Ventura) with the same result. The bounce back behavior also effects the Move Window to Left Side of Screen command.

I can't get media keys to stop popping up, even though I've changed the media.hardwaremediakeys.enabled flag to false in about:config.

What do I need to do to turn this off? If I'm using a physical key on my keyboard to change the track, why would I need media controls to popup onscreen and stay in the way for several seconds?

I've been noticing for the last month that after a few hours in a browser window, I'll suddenly have a pinned tab for some random website. Some for promotional things, others in languages I don't understand, etc. At first I downloaded a webpage blocker, blocked the ones that were pinned, and deleted the tabs. However, after a short while (an hour or two) they would appear again in pinned tabs only this time it would say website blocked.

I uninstalled and reinstalled firefox in hopes that would solve the issue, but it is still happening. I unpin the tabs and delete them immediately after I notice them, but they keep appearing. I really like using Firefox and use it often for work, but I'm concerned for my personal and work security. What should I do?

I received a message from Fire Fox that I should update. Now I have 2 Fire Fox icons and I need to know how to determine which one to delete. Then I need to know how to transfer my favorites and history to the one I keep. They both show favorites and history. I'm a rookie at this so if you can explain step by step it would help, thanks.

Hello.. I turn on my laptop, start firefox and all my bookmarks are gone... I wasnt log in for very long time during using firefox and what I can do now to get back my VERY IMPORTANT bookmarks?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

'Sync is helping criminals to have access to all connections. How can I remove this app completely ? Especially as I had to see, that several log-ins were on call, which I never wanted to be saved.

I sell on Ebay. I have always used Firefox to access the "SOLD" listings in Ebay like the item I'm going to sell. Recently when I look at the SOLD listings the "see original listing" option is not there. I need to access this information to decide what price I'm going to ask for my item! I talked with Ebay and they walked me though the issue. In order to determine if it was an Ebay problem or a Firefox problem I opened Chrome and did the same search. I was able with Chrome to "see original listing" so this is obviously a Firefox issue. Since I've been using this information for over 10 years, it must be a recent update that caused me to lose this function. i've used Firefox exclusively for all my browser use. I don't want to change to Chrome! Help!

Rachel

Here is a sample URL that works on Microsoft Edge (current version) and receives an error message on Firefox (115.0.2): https://www.t-mobile.com/home-internet The error received from the web site when using FF is:

Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

FF was working with all T-Mobile pages a few months ago and now fails with this same error on most pages.

To test on Edge, I pasted the identical address that failed in FF into Edge and it worked fine so I am confident I am comparing the same web page on the two browsers.

Thanks for your help. Claude

Why can't I use FF previous version with having to update or FF automatically updating? After the 110 versions, all the updates are no longer compatible with the software I depended on using with FF. No other browser worked with the Instaverse Bible software, and now, FF doesn't work with it after the updates from the 110 version. Tried reinstalling 110 version and FF updated it without my request to do so.

Google Translate keeps popping up on an online directory page. I did not install the Google Translate extension or set up anything for translation, but it jumps in and covers the content. Please help me to stop it. Thank you. Please look at the screenshot.

When I access some sites, like wordpress ( as an admin), some icons are shown as hex codes instead of graphic icons - I have enclosed screenshots

I have tried to reset the fonts to firefox standard ( I had some other before) - it did not help

I have also tried to check the "allow pages to choose their own fonts - did not help I have also tried to UNcheck the "allow pages to choose their own fonts - did not help

I do NOT have the problem on Brave or Chromium

I am running Linux Arch with Firefox 115.0.2

Hi,

I have customized setting for MP4 video download to save file and magnet files to be opened in Bit Torrent Application but the same changes after every shut down

This has been happening since a few days.....

Need Help

How do I remove the scam pop-up that won't let me access firefox on my iphone? The pop-up says "your apple iphone is severely damaged." I can't open a new tab or delete the current tab.