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Updated W10 to FF 116 and had cert problems

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem i… (read more)

After updating a W10 laptop from 115 to 116 of FF the user started having problems with getting to different websites (sites they worked on/with regularly). The problem is the cert DB. The doc I found says that it is cert8.db. Actually it is now cert9.DB.

What I had to do was go to task manager and kill a task that was holding the cert9.db file. Then I could rename it (cert9.old.db). Then restarted their laptop and FF came up and started fixing the cert file (as expected). This seems to have fixed their problem.

Asked by Wylbur 2 years ago

Answered by Wylbur 2 years ago

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Searchbar no longer working

Hi. Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with t… (read more)

Hi.

Whenever I click a button on the keyboard, the CTRL+F function comes up on it's own. I had previously disabled it because it ruins all shortcuts on youtube and with tourettes, I often also get thrown around if I am reading long articles, because of misclicks.

Unfortunately I did the big mistake of updating, also with a tourettes-missclick, so my question is: 1) How do I remove the 'quick'-search function? I want the Ctrl+F bar to come up ONLY WHEN I CLICK ctrl+F, and I want it to go away again if I click ctrl+F again. I forget how to do it. 2) How do I remove all future update prompts? Given that it has been made so hard to configure firefox into something tolerable, I don't want to throw all my setup away with minor updates always thrown at me. It takes me a long time every time there's an update, I have to fix language and other stuff back again. It's just not worth it in time for me to use Firefox, if I have to make a setup so often. 3) Recommendations for the best version of Firefox to go back to and stay in for eternity, alternatively, browsers that does not change or add functions without first asking the user... (The answer is no, by the way, I don't want more new fancy functions)

Sorry for this nagging but I simply can't use my browser like this. It's just not working.

Asked by mettelolzjacobsen 2 years ago

Answered by zeroknight 2 years ago

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Spell Checker not working

The spell checker isn't working for me. I've found old answers to this: "You can see which dictionary is selected if you right-click in a text area and open the Languages… (read more)

The spell checker isn't working for me. I've found old answers to this:

"You can see which dictionary is selected if you right-click in a text area and open the Languages sub menu. At least one dictionary should be installed and have a check mark to indicate that it is selected.

   open the "Add Dictionaries" link to install a dictionary if you do not have one. 

The spelling checker is enabled if [X] "Check Spelling" in the right-click context menu has a checkmark.

You can enable or disable spell checking globally:

   Options/Preferences -> General: Language and Appearance: "Check your spelling as you type" 

You can look here for dictionaries:

   https://addons.mozilla.org/firefox/language-tools/ 

Note that for spell check you need a dictionary. A language pack provides string translations for the user interface.

   https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack 

You can check the layout.spellcheckDefault pref on the about:config page.

   http://kb.mozillazine.org/layout.spellcheckDefault "'


But I don't understand what most of this means!

I don't find 'language' because I don't know where to find a "text box containing more than one line" I'd have thought this was one, but the option does not come up here when I right click.

I realise this is probably me being dense, but can someone help in simple terms, please? Thanks.

Asked by janet25 2 years ago

Last reply by cor-el 1 year ago

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program help

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my … (read more)

Hopefully you can help. I know this may be a Microsoft issue or question but I'm having trouble in finding a reasonable way to contact them for help. My question is, my computer runs slow, and so I thought I would clean up my files by using the Microsoft disk clean up procedure. I did so. But, my specific question is what is a good number to have when the it says a given number of disk space can be cleaned up? For example, I believe when I first tried to clean the disk it said 5.1 GB of disk space could be cleaned. When I ran the disk clean process and it completed it then said 66 KB of disk space could be cleaned. So how much disk space did I gain or get cleaned up? And, if I can only clean up 66 KB of disk space is that indicative of not really needing to clean the disk any farther? Hopefully some one can help. While this may be a Microsoft issue, I believe the Firefox contributors have enough computer knowledge to help answer my question. At least that is my hope. Thank you.

Asked by sciencemagic 2 years ago

Answered by Paul 2 years ago

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"Window" drop-down menu missing open windows

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, thoug… (read more)

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, though if I navigate to any of the other pages, it goes back to being incomplete.

Asked by new iPad Pro 1 year ago

Last reply by new iPad Pro 1 year ago

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/root/.mozilla size

Just migrating my .mozilla directory to a new OS ... works perfectly, everything exactly as it was in the old OS, so no complaints, however I noticed the size of the dire… (read more)

Just migrating my .mozilla directory to a new OS ... works perfectly, everything exactly as it was in the old OS, so no complaints, however I noticed the size of the directory is 491Mb! It seems a bit fat for my bookmarks and preferences and such. Should it be that bloated? Can I trim it down? Did I perhaps copy some stuff into there that doesn't belong?

Asked by Ray Andrews 1 year ago

Last reply by Ray Andrews 1 year ago

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Screen Corruption: Firefox 64 115.8.0esr.

Hi, I've always run dual monitors with no issues. Since some updates to FF I've had an annoying problem. When I close FF, part of the last page I browsed remains frozen o… (read more)

Hi, I've always run dual monitors with no issues. Since some updates to FF I've had an annoying problem. When I close FF, part of the last page I browsed remains frozen on screen. If I open up any other app and move it over the part frozen FF image, the screen corruption is erased. The problem has remained through at least the last 3 FF updates.

I've been searching everywhere for an answer to this annoying isssue which only ocurred on FF shutdown and not Chrome. Last week I tried a solution which seems to have worked, but I kicked myself afterwards because I can't now recall the web page with the solution and need some help other could benefit from to explain what I did.

I remembered clearing certain caches (?) using FF settings, then deleting or renaming certain json files in a (?) profiles folder which I assumed would be recreated on the next FF boot?

Asked by jimbo100 1 year ago

Last reply by jimbo100 1 year ago

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Lost icon in toolbar to go direct to downloaded pdf file in Finder [MAC]

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click … (read more)

Until a few months ago I had a small icon on the right-hand end of the toolbar [the one with the URL in it] - After I downloaded a pdf to a file in Finder I could click on that icon & it took me straight to the downloaded pdf file in Finder. It was very convenient. It avoided having to go to Finder & find the recently downloaded pdf file myself so I could open it and read it. I don't know if it was an add-on or some other type of link: I just had the icon in the toolbar. Does anyone know what it was & where [or how] I can get it again?

Asked by carol_m 1 year ago

Last reply by carol_m 1 year ago

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Cannot enter Cox E-mail on Firefox, can with Google Chrome

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Del… (read more)

Today, I cannot open Cox E-mail using Firefox, but I can with Google Chrome (which I pretty much never use). See the error message below, can someone help? I have a Dell E6520 laptop running Window 7. Thanks.

Asked by cussboy 2 years ago

Answered by cussboy 2 years ago

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Dmitry

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and ca… (read more)

Hello. I have a problem on an old laptop. The laptop cannot play videos with a resolution greater than 720 pixels. A situation often arises when you open a website and cannot watch a video there made by customers about a product. There is no option to select resolution on many sites, and browsers by default try to play videos at the maximum resolution, ignoring the capabilities of the laptop. The essence of the question is, is it possible to limit the video resolution for all sites in a browser or system?

Asked by brick 967 1 year ago

Last reply by brick 967 1 year ago

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igHome infected

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox… (read more)

I have been using igHome as my Firefox home page for many years. Yesterday when I opened Firefox multiple porn pages kept opening. I uninstalled and reinstalled Firefox and that didn't help. I tried CCleaner and Malwarebytes to scrub any issues but that has not helped. HOWEVER, if I log out of igHome the multiple pages do NOT open, so apparently this problem is related to my igHome login.

I am using Windows 7 on this laptop and I understand that is no longer supported, but is there any way to remove whatever is causing these sites to open when I log in to igHome?

Please note this problem does not occur on a newer laptop running Windows 10. I am able to use igHome with no issues.

Thanks!

Asked by stepdogmusic 1 year ago

Last reply by zeroknight 1 year ago

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I can't log into my regions online bank account.

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate… (read more)

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

Asked by glidercj 1 year ago

Last reply by glidercj 1 year ago

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bug returning from hibernation: open firefox is ignored

In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing i… (read more)

In case anyone's interested, under Debian 12, when I resume from hibernation, if I have Firefox running as well as Tbird, if I click on a link in an email, the existing instance of Firefox is ignored and a new instance is opened. The first instance is in fact frozen -- it looks as it should but trying to change tabs or open a new tab is inactive. Seems I have to kill the open instance of FF, then if I click on a link in an email, FF pops up as it should with a new tab for the link, but the existing tabs are all there and all functional. It feels like a bug -- Tbird seems not to know that FF is already running.

Asked by Ray Andrews 1 year ago

Answered by zeroknight 1 year ago

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autoprint despite setting otherwise.

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise. about:config print.always_print_silent is now set to false. (was somehow set to true). … (read more)

Firefox autoprints Microsoft Word and Excel documents despite setting otherwise.

about:config print.always_print_silent is now set to false. (was somehow set to true). After I set to false and reboot, same behavior occurs. I verified that same behavior does not occur in other browser.

Asked by danielh1 1 year ago

Last reply by danielh1 1 year ago