Showing questions tagged: Show all questions
  • Solved

Autofill Issue

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to … (read more)

When I'm using my Firefox browser and signing in to my Gmail account, the autofill function always gives me several old, expired gmail account names that I don't wish to see anymore. It's very annoying. I think I have turned off all the autofill options under Firefox>Preferences, but all these old account names keep showing up. Any suggestions for how to solve this? Thank you

Asked by bclough9377 5 months ago

Answered by cor-el 5 months ago

Browser tabs not re-opening after close

I'm experiencing an issue where Firefox is not reopening tabs where I left off after closing Firefox. I do have Settings > Startup > Open previous windows and tabs… (read more)

I'm experiencing an issue where Firefox is not reopening tabs where I left off after closing Firefox.

I do have Settings > Startup > Open previous windows and tabs enabled.

If I close Firefox via Hamburger Menu (3 lines in the top right) > Exit or via hotkey (Ctrl + Shift + Q) then the windows and tabs re-open, as expected. But if I close via the "X" in the top right hand corner, they do not, instead I am presented with a single blank tab when I reopen Firefox.

Firefox: 115.0 (20230629134642) System: Windows 11 Pro 64-bit, Version 22H2, OS build 22621.1928, Windows Feature Experience Pack 1000.22644.1000.0

Asked by goose 5 months ago

Last reply by goose 5 months ago

REMOVAL OF CONTENT AREA CONTEXT MENU SHADOW

The solution I had posted here - [https://support.mozilla.org/en-US/que.../1343170] no longer works (Firefox Developer Edition 115.0b9). Having inspected [https://search… (read more)

The solution I had posted here - [https://support.mozilla.org/en-US/que.../1343170] no longer works (Firefox Developer Edition 115.0b9).

Having inspected [https://searchfox.org/mozilla-release.../popup.css] I am still unable to find a solution to remove the box shadow from content area context menus.

Asked by deanone 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

browsing interuption can not completely open the webpage, i.e. youtube.com

Looks Firefox after recent update can not effectively open youtube.com as well as other webpages that contain video and or sound. Sound can not be heard. on youtube canno… (read more)

Looks Firefox after recent update can not effectively open youtube.com as well as other webpages that contain video and or sound. Sound can not be heard. on youtube cannot completely finish opening the webpage. In complete transition. Hence the web page freeze or shall I say stuck.

Asked by Shah Irwan 5 months ago

Last reply by cor-el 5 months ago

  • Solved

Just updated to version 115.0 on 7/4/23 and experiencing issues with videos and livestreams.

Recently had my FF update to version 115.0 automatically. With the update, watching videos on youtube is impossible. Videos show buffering but never play the video and do… (read more)

Recently had my FF update to version 115.0 automatically. With the update, watching videos on youtube is impossible. Videos show buffering but never play the video and do not start even with skipping around. Same thing goes for live streams on twitch where the chats will load but not the actual stream. Other videos in news websites appear to be the same. Issue is not resolved in private browsing.

Asked by jgideon01.2019 5 months ago

Answered by jgideon01.2019 5 months ago

Why has FireFox ceased support for Windows 7?

I have been a user of FireFox for over 20 years. This morning when it updated, I got the message that this is the last update I'll receive as support for Windows 7 has ce… (read more)

I have been a user of FireFox for over 20 years. This morning when it updated, I got the message that this is the last update I'll receive as support for Windows 7 has ceased.

There is nothing wrong with my laptop, it works 100%, fulfills all my needs, yet you seem to want me to toss it in the bin and buy something I do NOT want! I have no interest in obtaining a new OS, I have used windows since 3.1, enough is enough. I have no desire to 'learn' another OS, the one I have is just perfect for me.

How 'green' is it making something that works perfectly, obsolete, just because it is a mature OS?

Not all of us need a cutting edge, super dooper hyper bells & website system. I'm quite happy using FireFox to access the odd email, do a bit of general surfing, and a bit of online shopping.

Why is it so difficult to keep FireFox in use for Windows 7?

Asked by Stephen5000 5 months ago

Last reply by Mike Hirsh 2 months ago

Secure connection failed error

Hello- I have just begun getting "secure connection failed" with "connect-reset-error" when I am trying to sign in to any Comcast site (I'm trying to load my email). Thi… (read more)

Hello- I have just begun getting "secure connection failed" with "connect-reset-error" when I am trying to sign in to any Comcast site (I'm trying to load my email). This started yesterday when I did the most recent firefox update. I am able to get access to the email on my phone, so the issue appears to be with my computer. Thank you for any advice you can offer.

Asked by catbartlett 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Logins spreadsheet created and saved to desktop automatically.

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned a… (read more)

Logins.csv appeared on my desktop after powering on PC. I did not export password data, file just showed up. Is this normal? Related to an update? Should I be concerned about a data breach?

Asked by Lodato51 5 months ago

Last reply by cor-el 5 months ago

  • Solved

slowness to open external link

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct … (read more)

I can't say well what is it ...but when i open links from discord (twitch/yt/etc) the Firefox take too long to start load the page but if i just click on any link direct from firefox browser ..the page load faster

-windows 10 pro x64 22H2 -Firefox Dev 115.0b5 (i use dev to load unsigned pluggins) but the problem persist in all versions

Asked by itachimetal 5 months ago

Answered by willjoe24421 5 months ago

win 7 64 bit

hello when i load a game this message appears quote An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error… (read more)

hello when i load a game this message appears quote An error occurred running the Unity content on this page. See your browser JavaScript console for more info. The error was: RuntimeError: index out of bounds @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[170118]:0x326cf44 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[70007]:0x17c2450 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[69249]:0x179ec1a @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[48949]:0x12a701b @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[48954]:0x12a7407 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[48956]:0x12a74fe @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[48955]:0x12a7472 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[53607]:0x13b15e9 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[53606]:0x13b11d2 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[53608]:0x13b16c9 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[28535]:0xe632fd @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[38594]:0x106877a @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[38682]:0x106b041 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[38717]:0x106bfd7 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[38716]:0x106bfa2 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[28535]:0xe632fd @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[36027]:0xff422c @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[77592]:0x19623c4 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[170175]:0x326d56c unityFramework/Module.dynCall_iiiii@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:784898 invoke_iiiii@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:397221 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[70026]:0x17c2b45 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[69261]:0x179ed49 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5568]:0x346d47 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5566]:0x346a17 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5573]:0x3473a9 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5572]:0x347065 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[5566]:0x346aa9 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11868]:0x58777e @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11846]:0x586292 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[14175]:0x6bee1a @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[14174]:0x6beb33 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[12295]:0x5b5f9d @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11965]:0x590a8f @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11965]:0x590aa4 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11960]:0x590629 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[11953]:0x58eaa6 @blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf line 2 > WebAssembly.instantiate:wasm-function[170327]:0x326f6bc unityFramework/Module.dynCall_v@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:854782 browserIterationFunc@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:202498 runIter@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:205571 Browser_mainLoop_runner@blob:https://game-potc.101xp.com/265bcbf4-ee17-459f-b44e-ec4c2c051faf:2:204033 unquote it's beyond my knowledge and understanding

Asked by nikos 5 months ago

Last reply by nikos 5 months ago

firefox tabs crash alot

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunch… (read more)

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunching without addons, with troubleshoot mode on, firefox on a different drive but, it is still crashing, i looked at the error logs and if im reading it right (im not at all knowledgeable in how to debug software) it is always crashing at a point where the module is none and the signature is an address value, I put screen shots of the error reports showing the numerous crashes, before I think its a hardware issue like a bad stick of ram (which i dont think cause i ran memtest 86 test overnight with no errors), a faulty motherboard, or god forbid a faulty cpu and start firing the parts cannon at the issue i want to rule out any software angles for the problem.

Asked by mrsneekyninja 5 months ago

Last reply by suram080 5 months ago

No video decoding

Firefox 115 it´s not decoding video and has high CPU Usage specially in full HD video streaming in twitch. I noticed this problem since 114 version. I upload two SS one f… (read more)

Firefox 115 it´s not decoding video and has high CPU Usage specially in full HD video streaming in twitch. I noticed this problem since 114 version. I upload two SS one from Firefox and one from edge.

Asked by recoed 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Unwanted pop up video

ONLY IN FIREFOX when I open Spider Solitaire there is an hotel video ALWAYS in the lower right corner - NOT WITH GOOGLE. I try to block it but no go. Here's the site. … (read more)

Asked by dzapr 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Disable F11 original solution not working in latest version (115.0 64-bit)

The solution for the original Disable F11 (https://support.mozilla.org/en-US/questions/1255696) is no longer working. When the solution is executed from the Browser Conso… (read more)

The solution for the original Disable F11 (https://support.mozilla.org/en-US/questions/1255696) is no longer working. When the solution is executed from the Browser Console...

doc = Services.wm.getMostRecentWindow("navigator:browser").window.document; if(E=doc.getElementById('key_fullScreen')){E.removeAttribute('keycode');E.removeAttribute('command');}

The return is a reference to "HTLMDocument chrome://browser/content/browser.xhtml" which can be opened up and displays more information.

It used to just come back with something like "Undefined." and then it worked (F11 was disabled for the browser instance). Looks like it just started to not work with this latest version of 115.0 64-bit as this solution has been working for over a couple of years now.

Is there a way to enable this to work in the latest version?

Asked by SouthSlope 5 months ago

Answered by cor-el 5 months ago

Syncing a perhaps unreasonable number of tabs from one device to another

Hi there! Disclaimer before you proceed: please remember that we all organize ourselves differently and my style is probably not your style. My work laptop was stolen… (read more)

Hi there!

Disclaimer before you proceed: please remember that we all organize ourselves differently and my style is probably not your style.

My work laptop was stolen today, and I want to reopen the session I had on my old laptop. I can see all my synced tabs from my work Firefox's last session, and I could absolutely open them one at a time. However (please, reader, take a deep breath), I had 1357 tabs open (mixture of a tab suspender and organizer made this possible, to answer your horrified question). I have tried to "open all tabs" a couple times, but my poor, ancient laptop gets three tabs into the endeavor, blue-circles, and then Firefox crashes.

Is there a way for me to open all tabs such that they do not load all at once, or open slowly, or are suspended somehow? I'm sure the answer is no, but if anyone has a cool suggestion for making this insanity possible, please let me know.

Thanks community!

Asked by magpiekate 5 months ago

Last reply by magpiekate 5 months ago

  • Solved

How can I prevent a specific address from appearing in the address bar?

I'd like to be able to prevent a specific address from appearing in the Firefox address bar (as a suggestion) when I start to type in the address bar. I tried deleting t… (read more)

I'd like to be able to prevent a specific address from appearing in the Firefox address bar (as a suggestion) when I start to type in the address bar. I tried deleting the cookies associated with a particular address, but the address still appears as a suggestion in the address bar when I start typing its name. Thanks a lot for any help.

Asked by robertclay3 5 months ago

Answered by cor-el 5 months ago