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Javascript is enabled, but is not functional.

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem,… (read more)

Hi - Javzscript Enable, though "True", still brings up the error "Enable Javascript". I spent hours on this, but nothing useful was found. Has any one had this problem, and if so, were they able to fix it?

Best regards, Nick.

Asked by mr.nick 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

how can I remove adblocker

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop… (read more)

I installed one of the ad blockers, I can't remember which one. It's given me so much trouble that I thought to disable or delete it. I deleted the little icon ( a stop sign) that shows up on the far right of one of the menu bars (don't know the name of that bar but here it's the second one down). But websites still complain that I have an ad blocker. I've gone to 'add-ons and themes' but I can't find it. BTW, what's the difference between an add-on, a plug-in and an extension? Which one of those are ad blockers? How can I see and then delete whichever blocker I still have? Without the icon I can't even disable it for individual sites.

Asked by rayandrews 1 year ago

Answered by rayandrews 1 year ago

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Youtube has stopped working suddenly

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot. … (read more)

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot.

Asked by gk16 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Cannot remove address bar suggestions

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does… (read more)

Hello. I cannot remove the suggestions that appear in the drop down address bar suggestions list. Shift-delete does not work. Changing the search settings in tools does not work. There is no three dots that appear next to the URL, or a pop up that shows up if I hover over the link. They are stubbornly embedded on that bar and refuse to leave.

The only thing that works is to delete all history, but I don't want to do that. There may be some solution where I micromanage site permissions on a site by site basis but that's way too much work, and should not have to do that.

The URLs on the list themselves are totally random. I cannot figure out how Firefox decided that THESE are the URLs to feature. I visited like once, in a long string of activity.

Anyway, my inability to perform a simple task like right-click-delete or demand that it "stop doing that" is making me claustrophobic.

Vers 115.0.2

Asked by McMike 2 years ago

Last reply by Nandla Links 1 year ago

  • Solved
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Not getting "history" or remembering visited sites on new iMac

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I ca… (read more)

On my old iMac, Firefox remembered sites I had visited and filled them in, like if I typed A it would autofill Amazon. This is not happening on my new 2023 iMac and I can't figure out how to turn this on. Also, I could see my site visit history on my old iMac, but this field is blank, with no history of sites visited shown, on my new machine. Help is appreciated. Please keep in mind that I am technically retarded and need step by step guidence. Thank you in advance for your help

Asked by Jerryjerry 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Bookmarks Duplicating Themselves

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are… (read more)

What is going on with the Bookmarks function continuously duplicating? I've used the add-in tool (Love It!), but my bookmarks keep duplicating! What is going on & are you going to fix it? I use Mozilla Firefox exclusively as I don't like or trust Microsoft Edge or Google Chrome. Would REALY like to get this problem corrected!

Asked by Rick Bearse 2 years ago

Last reply by King Ray 1 year ago

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"Access your data for all websites" Can a ADDON transmit that data over the internet?

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is … (read more)

I understand the necessity of some Extensions / add-ons to "Access your data for all websites" and therefore i agree to that for some of them. So here's the question: Is it possible for the data collected by that ADDON to be transmitted over the internet to either the ADDON maker or any other unknown recipient? Or is it that they indeed are collected but stored and processed locally on my computer and never transmitted elsewhere?

Asked by RHXE 1 year ago

Last reply by TyDraniu 1 year ago

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  • Archived

"this page is slowing down firefox"

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ab… (read more)

How can I turn this message off? Some sites I visit give me that message, it shows up when I'm typing a reply to something which pushes the page lower and fouls up my ability to keep typing, then if goes away, comes back, goes away ... I just want to kill the message entirely. I'm not worried about speed, there's nothing to fix, I just want the message gone.

Asked by rayandrews 1 year ago

Answered by cor-el 1 year ago

  • Archived

Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (read more)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 1 year ago

Last reply by SennaSempre 1 year ago

  • Solved
  • Archived

Mozilla apps can't get Cloudflare to verify while using NordVPN

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" an… (read more)

Apps Firefox and Thunderbird are having problems opening links to webpages. In particular, Cloudflare cannot verify (it just cycles between a checkbox "Are you human?" and a browser check) when I use FF.

I use Win11 with NordVPN, but this wasn't a problem before the latest Win11 update. (It also seems to have affected TB reconnecting to Ymail.) I'm now using Chromium to read my Ymail avoid Cloudflare verification, but I'd rather keep using FF and TB apps.

I've been going though Cloudflare, NordVPN and Mozilla online help for a few days now, and I think I've tried everything there.

Thoughts?

Asked by Kagamusha SW 2 years ago

Answered by Kagamusha SW 1 year ago

  • Archived

Firefox fails yet again. All bookmarks erased and previous tabs do not open.

I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application.… (read more)

I just tried to open Firefox and got the message "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem". DO NOT redirect to this link

https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional?as=u&utm_source=inproduct&redirectslug=The+bookmarks+and+history+system+will+not+be+functional&redirectlocale=en-US

It is useless. I tried to restore 3953 items from a previous back up and received the message "Unable to process the backup file".

I am not interested in hearing how to prevent this problem in the future, because obviously creating backups do not work.

How do I check to see if the problem was caused by security software, even though I have not added anything?

Asked by incompletetb 1 year ago

Last reply by incompletetb 1 year ago

  • Archived

Force FireFox to open every link in a new window

There are thousands of answers to this question but I can't find one that works for me. I am using a tablet computer without a mouse or keyboard so mouse click solutions … (read more)

There are thousands of answers to this question but I can't find one that works for me. I am using a tablet computer without a mouse or keyboard so mouse click solutions and keyboard short cut solutions don't work.

I want to just tap on a link with my finger and have it open in a new window. Every time. I know I can hold on the link and get a list of options including "open in a new window" but I want to eliminate that step because my fat fingers sometimes select the wrong list item.

Any help?

Asked by petejc 1 year ago

Last reply by petejc 1 year ago

  • Solved
  • Archived

.heic disaster

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy … (read more)

So I was sent a picture in .heic format. Trying to open it FF entered an endless loop opening new tabs with names like: "/tmp/pid-949/IMG_9409.heic". There was no easy way to stop it, the 'X' button did nothing. It opened hundreds of tabs. I had to kill all my tabs to get rid of them. BTW there's supposed to be a 'Recover Previous Session' button in the main menu. Not there. On line, I see several different images of what my main menu is supposed to look like but mine is nothing like that. I have 115.6.0esr (64-bit).

Asked by rayandrews 1 year ago

Answered by zeroknight 1 year ago

  • Archived

block sites on Mac

Hello! When I set up my website restrictions on Mac Ventura (System Settings > Screen Time > Content & Privacy > Content Restrictions > Access to Web Cont… (read more)

Hello! When I set up my website restrictions on Mac Ventura (System Settings > Screen Time > Content & Privacy > Content Restrictions > Access to Web Content > Customize), Safari blocks my sites but Firefox does not.

From what I see (eg, this article ), Firefox should block the same sites. Am I wrong?

I appreciate your help!

Asked by richardlanguage 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

/root/.mozilla size

Just migrating my .mozilla directory to a new OS ... works perfectly, everything exactly as it was in the old OS, so no complaints, however I noticed the size of the dire… (read more)

Just migrating my .mozilla directory to a new OS ... works perfectly, everything exactly as it was in the old OS, so no complaints, however I noticed the size of the directory is 491Mb! It seems a bit fat for my bookmarks and preferences and such. Should it be that bloated? Can I trim it down? Did I perhaps copy some stuff into there that doesn't belong?

Asked by rayandrews 1 year ago

Last reply by rayandrews 1 year ago

  • Archived

Incomplete bookmarks when creating new places.sqlite or using the restore feature.

I'm trying to load a jsonlz4 backup of 88.4 mb with 1 146 851 items. When creating a new places.sqlite, the majority of the bookmarks inside Other Bookmarks don't have a … (read more)

I'm trying to load a jsonlz4 backup of 88.4 mb with 1 146 851 items. When creating a new places.sqlite, the majority of the bookmarks inside Other Bookmarks don't have a location url. Like this:

Name_____________| Location


Normal bookmark | site.com My problem_______|

I tried using https://www.jeffersonscher.com/ffu/bookbackreader.html to convert it into html and json. Importing the html into firefox puts everything into the Bookmarks Menu and everything is missing their location url. Opening the html in writer I see that every bookmark does have its location url but as hyperlinks on the names. Restoring the json, 1 time after not clicking the Check/Repair JSON button and another time after clicking it, gives me all the bookmarks in their correct place but the majority are still missing their location urls.

I also tried creating another places.sqlite with my jsonlz4 backup and exporting as html and json through the bookmarks Library. Importing them, separately, into new firefox profiles just gives me the bookmarks that weren't missing links.

Also tried creating a places.sqlite in windows but it stopped before the Other Bookmarks folder, I guess.

I don't know if its relevant but between restarts and shutdows I always have 18 kmozillahelper processes before even starting firefox. I don't know since when they haven been there or if they have increased.

Any ideas on how to restore correcly my bookmarks?

Asked by wandering.goose 1 year ago

Last reply by wandering.goose 1 year ago

  • Archived

Email problems

I have been having constant problems with my email. Not sure if it is a Microsoft issue or Forefox? But, the problem is when I reply to a email in print, I keep getting b… (read more)

I have been having constant problems with my email. Not sure if it is a Microsoft issue or Forefox? But, the problem is when I reply to a email in print, I keep getting blue lines when I try and type in my replies. The blue occur when I try and correct a problem with my typing out a reply. If I have to correct or backtrack a word or sentence, the blue line appear. Very frustrating I have to try and remove the blue lines before I can proceed. Can someone please help. Thank you.

Asked by sciencemagic 2 years ago

Last reply by sciencemagic 2 years ago

  • Archived

JAVA not working

i had a problem with my java on my windows 7-- 64 bit computer i put a a 64 bit java and put in the websites URL THE SECURITY ON THE JAVA problem was set on low when i go… (read more)

i had a problem with my java on my windows 7-- 64 bit computer i put a a 64 bit java and put in the websites URL THE SECURITY ON THE JAVA problem was set on low when i go to the web site ( k3fef sdr the web site tell me i do not have the JAVA program and will not open up any ideas thank you gregory oidar7295@optimum.net

Asked by greg1948 1 year ago

Last reply by James (doing minimal support) 1 year ago