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Noto Hieroglyphics shifted up with writing-mode: vertical-lr;

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent el… (read more)

When using Noto Sans Egyptian Hieroglyphics font and writing-mode: vertical-lr; the characters appear shifted up by ~10%, thus appearing partially outside their parent element. All hieroglyphics do this (here using (U+13000)), but only with Noto font.

Tested on versions 114.0.2 and 79.0esr, on different machines, new installs, old installs, even the mobile version. Chromium-based browsers don't have the issue. Images show character inside a div (with borders), the same character highlighted, and Chrome screenshot for comparison. TO REPRODUCE just import and set Noto Sans Egyptian Hieroglyphics and writing-mode: vertical-lr/vertical-rl/tb/tb-rl. A bordered div around the characters might be useful.

Asked by damian.dbcz 10 months ago

Answered by damian.dbcz 9 months ago

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Can no longer open Google Links/Suggestions when searching for products etc on my Acer Aspire Laptop.

Up until 2 weeks ago (so middle of June 2023) I had no issues with Firefox. However, since then I cannot open any 'GoogleAds' suggestions/links when searching products et… (read more)

Up until 2 weeks ago (so middle of June 2023) I had no issues with Firefox. However, since then I cannot open any 'GoogleAds' suggestions/links when searching products etc on my Acer Aspire Laptop (2023)?

I have Windows 11, Google is my nominated browser and my antivirus program is the same as when it was working OK.etc?

Non GoodleAds links, seem to work fine

As I don't know the exact date accessing the links/suggestions stopped working, I have no idea as to whether any Windows update has caused the issue with Firefox?

I can find my way round a computer, but I am not computer technically minded.

Any help would be appreciated as I am disabled and bedridden, so the internet is my key to the world.

Asked by thisismyprivate1 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Copy/Paste not working

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last w… (read more)

The people who asked this question 3 years ago were given a "chosen solution", which didn't work then. And 3 years later the underlying problem is still not fixed. Last week I tried a new solution which meant messing around with the Firefox settings. And it worked - until the next time I restarted the computer.

I copy and paste in many of my activities, which interact with external websites e.g. discussion groups. The current frustration is a discussion about Adobe, which means copying text from one window to another. It does not happen. Unless this is permanently sorted in the next couple of days, regretfully I shall switch to a workable browser, e.g. Chrome. I cannot afford the waste of time repeatedly researching then not fixing a failing feature.

Asked by cvhorie 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Setting Printer Potrait or Landscape

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently f… (read more)

Good afternoon, hi admin, regarding the latest update, please for the printer settings for landscape and portrait to be displayed on the right as before and permanently for the choice of portrait and landscape settings. because we are constrained by the print settings for PDF, we have to go to the printer settings all the time. please help for the next update. thank you for your concern.

Asked by purchase.job22 10 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

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Export Logins .csv file: date-stamp fields data format?

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have… (read more)

When using the Export Logins feature to create a .csv file, the last few fields don't seem to translate into any known date-stamp format in Excel. The data seems to have relative chronological value, but I can't make sense of it in a spreadsheet.

Can a developer check this and modify the output of those fields so it's more compatible?

Example:

 Header             Cell data
 ----------------------------

timeCreated 1675178753239 timeLastUsed 1684763722184 timePasswordChanged 1675178753239

Asked by AskRob 9 months ago

Answered by TyDraniu 9 months ago

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GoToMeeting Using Firefox

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session” “Sorry, this b… (read more)

I have been using Firefox and GoToMeeting for years, suddenly this month (July 2023) I get the following message when I try to open a GoToMeeting session”

“Sorry, this browser isn’t supported. Join in your browser by opening the link below in Google Chrome or Microsoft Edge.”

I don’t want to use either of those browsers.

What can I do to keep both Firefox and GoToMeeting?

Asked by napkinsketch2 9 months ago

Answered by napkinsketch2 9 months ago

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Sync doesn't work

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For … (read more)

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For instance, when I deleted an add-on at work, I would expect that add-on to be gone from my browser at home, but that isn't the case. I also have changed settings to allow a pop-up from my company's internal website. But at home that change in the settings isn't reflected. Basically I have two versions of Firefox, one at home and one at work. Anytime I want them to match up I have to do it manually. The only exception is bookmarks, they seem to sync properly.

Asked by adamlunger1 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

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installing firefox in mac

Trying to install firefox in mac os 10.6 VM session. Mozilla.org keeps refusing to cooperate stating that the time is wrong and secure network refuses connection. The tim… (read more)

Trying to install firefox in mac os 10.6 VM session. Mozilla.org keeps refusing to cooperate stating that the time is wrong and secure network refuses connection. The time in my computer is correct, therefore mozilla.org certificate is faulty. Fix it, admins.

Asked by gridsleep 9 months ago

Last reply by gridsleep 9 months ago

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change email adderss and userID

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not l… (read more)

My email was hacked and AT&T suspended my account and I can no longer access my old [email1]@att.net email. My new email is [email2]@att.net. Your system will not let me change my information since I cannot access the old email account. Do I just delete the entire account and if so will I loose all my Firefox information I have saved and get a new account?

Wilton King

Asked by wiltonking 9 months ago

Last reply by James 9 months ago

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Add-ons to Toolbar

Hi, I have tested everthing in Firefox 114 to pin add ons in the toolbar. I do not get the possebility in the "puzzle" piece, nor in the Add-Ons-Section, nor somewhere el… (read more)

Hi, I have tested everthing in Firefox 114 to pin add ons in the toolbar. I do not get the possebility in the "puzzle" piece, nor in the Add-Ons-Section, nor somewhere else... There is no combinate "Add-On" and "Pin to..." Please help. I need the Add-On now.

Thanks Gerald

Asked by richtigsuper 10 months ago

Last reply by richtigsuper 10 months ago

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Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (read more)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 9 months ago

Last reply by jonzn4SUSE 9 months ago

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The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (read more)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 10 months ago

Last reply by Kiki 1 month ago

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Firefox crashes after selecting a file to send - STATUS_CALLBACK_RETURNED_LANG

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to se… (read more)

Hi. I'm trying to send a file for upload but I once I select the file, Firefox simply crashes. I've tried running in "Troubleshooting mode". Go to my website I want to send a file on, click "browse", choose file and... crash to desktop.

Checking the about:crashes page and uploading the crash (that works...) gives the error: STATUS_CALLBACK_RETURNED_LANG

I had issues with Firefox and Mapped Networked Drives in Windows before. So, I thought... save my stuff (no issues...) then reboot windows. Rebooting seems to fix a lot of stuff after all. But not here.

I reconnected my 3 drives (to the same NAS), opened Firefox, which takes a while to show a single page, go to sendspace.com and choose a file to upload from my NAS. Crash.

I disconnect my drives (all 3 of them), try send a file and... succesfully queued for upload.

What the heck? 99.5% of my files are on my NAS!

Here are the status reports to all the crash reports I sent to Mozilla: https://crash-stats.mozilla.org/report/index/f90da30b-a25e-46ef-b4f3-c62830230702 https://crash-stats.mozilla.org/report/index/89bd85e9-0136-463e-b215-50eac0230702 https://crash-stats.mozilla.org/report/index/f568fda8-95e1-47a8-9605-c92b00230702 https://crash-stats.mozilla.org/report/index/770ec31d-9c2f-4140-be5b-03d270230702 https://crash-stats.mozilla.org/report/index/929b552f-f0f6-4277-892b-7d8fd0230702 https://crash-stats.mozilla.org/report/index/05b5b342-2cbe-4f64-a746-4e8400230702 https://crash-stats.mozilla.org/report/index/b3f60991-3f92-49a4-8812-2c9d00230702 https://crash-stats.mozilla.org/report/index/6eae55d5-a4ae-419d-b97a-55a5d0230702 https://crash-stats.mozilla.org/report/index/783ca68e-be22-4893-a55e-070e60230702

A reminder: Troubleshooting mode does NOT fix my issues.

AMD Ryzen 5900X Gigabyte X570 Aorus Master 64GB of DDR4 @ 3600 CL16 2TB Sabrent Rocket 4 Plus Asus XG-C100C 10Gbit Synology DS1821+ (4×10TB with 1 redundancy drive)

Asked by Wolf-of-Spirit 9 months ago

Last reply by Medhasree Suram 9 months ago

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  • Archived

Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (read more)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

  • Archived

Unwanted link at top of browser page

A link to a website for a tv station has appeared at the top of my Firefox browser screen. (I am a Windows user.) I don't know how to get it off. When I do a search, … (read more)

A link to a website for a tv station has appeared at the top of my Firefox browser screen. (I am a Windows user.) I don't know how to get it off. When I do a search, click on one of the search links, and then try to go back to my search results, the back arrow takes me back to the tv website link.

Asked by mustangmaggie 10 months ago

Last reply by mustangmaggie 10 months ago

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Still windup with Yahoo search website when search on Firefox.

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from… (read more)

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

Asked by Alex Bahoor 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Sign in Sync loop inssue

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top rig… (read more)

Reinstalled Firefox after a computer upgrade and now I'm stuck with a disconnected account and a sync loop. I login and it shows login confirmed but I look in the top right corner where you access your account and it shows that it's disconnected. On top of that, I backed up all of my tabs, favorites and passwords but I don't have the ability to import it from the back up. I'm only given the options to import from another browser. Any help in this matter is greatly appreciated.

Asked by SGTDRE 9 months ago

Last reply by SGTDRE 9 months ago

  • Archived

All downloads fail in Firefox only. Not in other browsers

Hello all! Thank you for reading this. I will attempt to be concise. All download attempts from firefox fail regardless of file type. I have done all of theses; https://w… (read more)

Hello all! Thank you for reading this. I will attempt to be concise. All download attempts from firefox fail regardless of file type. I have done all of theses; https://www.guidingtech.com/fix-mozilla-firefox-downloads-failing-on-windows/ and I have done all of these; https://support.mozilla.org/en-US/kb/cant-download-or-save-files

The facts Dell 7490 Laptop. Windows 10 Pro 64 bit, version 22H2, OS build 19045.3086, Windows Feature Experience Pack 1000.19041.1000.0

Firefox version 114.0.2 64bit

Possible relevant information. I also encounter an error when starting Firefox that I cannot resolve. XUL Runtime error. I have attempted all the fixes here; https://support.mozilla.org/en-US/questions/1398228

Any help would be greatly appreciated. I love supporting Firefox but I"m not sure how much longer I can use it with this problem.

Thank you, Everyone!

Asked by Andrew 9 months ago

Last reply by Andrew 9 months ago