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  • Solved

I added extensions that don't appear on any toolbar or in the "Customize" option - how do I get them onto the screen?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown b… (read more)

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

Asked by Blue Sun 4 months ago

Answered by cor-el 4 months ago

  • Solved

"NetworkError when attempting to fetch resource." on many websites

in the last day firefox has all but stopped working on most websites. i can go to them and they start to load, but then they eventually break halfway through and either e… (read more)

in the last day firefox has all but stopped working on most websites. i can go to them and they start to load, but then they eventually break halfway through and either end up loading forever or produce an error. if i look at the console i see "Source map error: Error: NetworkError when attempting to fetch resource." this happens on twitter.com and raidbots.com to name two off the top of my head.

i did a complete refresh and even completely uninstalled and reinstalled the browser - it started working for a bit and then broke again. i have no plugins or extensions enabled currently (i have dashlane but this happens with it enabled or disabled). it's making the browser unusable. ive scanned my computer for malware and cant find anything either. i don't have this problem in any other browsers so not sure what else to try.

Asked by fnnmyr 5 months ago

Answered by cor-el 5 months ago

  • Solved

Firefox flags MP4 file as malware

Hi, Is there any reason firefox would flag an mp4 file legitimately? The file extension and file type are absolutely mp4. There seem to be no mp4 related zero days… (read more)

Hi,

Is there any reason firefox would flag an mp4 file legitimately?

  • The file extension and file type are absolutely mp4.
  • There seem to be no mp4 related zero days.

Does Firefox perhaps just treat all downloads from suspicious domains as malware? Is there a zero day I missed? Is this based on some missing metadata on the file or something?

Thanks for any advice you can give here, I'm scared.

Asked by jordanfilipovski 4 months ago

Answered by cor-el 4 months ago

google maps

When I use Firefox to open google maps, it shows my location at least 30 kms from my actual location, which means all the local information is wrong and I have to scroll … (read more)

When I use Firefox to open google maps, it shows my location at least 30 kms from my actual location, which means all the local information is wrong and I have to scroll and reset. I am sure it didn't use to be like this. I have tried everything I can think of or find to tell Google maps that I am in Ellesmere Port not Bebington but to no avail. Given that these days I would think computer information could almost tell me what room of the house my PC was in I am baffled why it can't even get the right town. What's going on?

Asked by pdwaring 5 months ago

Last reply by Dropa 5 months ago

Security

I am using Firefox version 112.02 with Windows 10 and am being told by some websites that my browser is out-of-date and that I cannot continue. Then today I was purchasi… (read more)

I am using Firefox version 112.02 with Windows 10 and am being told by some websites that my browser is out-of-date and that I cannot continue. Then today I was purchasing tickets for a show and the checkout was blocked by another message which said "Firefox Can’t Open This Page. To protect your security, **********.co.uk will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

Please advise how these measures can be removed or disabled as they are a perfect nuisance.

Simon Bucknall

Asked by SiriusB 5 months ago

Last reply by Dropa 5 months ago

Using Firefox with the program "Instaverse".

Still at a loss that since the FF 112 update, I have not been able to use mouse over (hover) and highlight a Biblical scripture in the program "Instaverse". So far, the p… (read more)

Still at a loss that since the FF 112 update, I have not been able to use mouse over (hover) and highlight a Biblical scripture in the program "Instaverse". So far, the problem has not been solved. I have used this browser and Instaverse in preparing sermons for years and it worked perfectly with the FF Browser and Microsoft Word (still works perfectly with Word). I use the desktop version of Windows 10 and discovered that in order to get Instaverse to work with FF, I have to use the 32 bit version. It did not work this time. My question is "Why?"

Asked by fahill 5 months ago

Last reply by AzZA 5 months ago

Code appearing on menu instead of text

I have been using a financial site (Credit Union) for years. A few days ago I started seeing what appears to be code in the menu bars instead of text or icons. The site… (read more)

I have been using a financial site (Credit Union) for years. A few days ago I started seeing what appears to be code in the menu bars instead of text or icons. The site claims it is fine and the issue is either Windows or a browser problem. Windows 11 is up to date and Firefox claims to be also. If I use Edge (NOT my default browser) the site works fine. Attached are screenshots from each browser and a shot of the browser console after logging into the site. Whazzup?

Michael

Asked by calasian9351 5 months ago

Last reply by cor-el 5 months ago

Stop downloading all my PDFs!

No matter which option I select for opening a PDF (Open with Firefox, Open with Adobe Acrobat, or Save File) the PDF automatically saves itself to my Downloads folder. I … (read more)

No matter which option I select for opening a PDF (Open with Firefox, Open with Adobe Acrobat, or Save File) the PDF automatically saves itself to my Downloads folder. I do not want this. I don't want to constantly have to go in there and delete all these PDFs that I only needed to view once. Is this a feature or a bug? If it's a bug, please help me fix it guys. If it's a feature, that was a terrible decision from the Firefox dev team. I can't be the only one annoyed at this??

Asked by daci.racher 5 months ago

Last reply by Terry 5 months ago

Sync problem

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Passw… (read more)

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Password again, I lose my previous bookmarks. Where I had many important credentials. Please help me by returning them. Thank You.

Asked by tarif8727 5 months ago

Last reply by AzZA 5 months ago

Trouble since April update

I updated Firefox 4-43-23 (or near that date.) Since the update, the "stars" setting for my Gmail accounts has vanished, I'm having trouble accessing PBS Passport, and my… (read more)

I updated Firefox 4-43-23 (or near that date.) Since the update, the "stars" setting for my Gmail accounts has vanished, I'm having trouble accessing PBS Passport, and my Webmail for my job won't load properly at all. I'm limited in my jargon for tech. This is a rare situation with Firefox. Add-ons are Ad-Blocker Ultimate, Ad-Block, and HTTPS Everywhere.

Someone told me they couldn't open a document I sent because their security saw a "phishing" threat, so I downloaded Malwarebytes and SuperAntiSpyware this weekend.

No idea how to get my Gmail stars back. Help?

Copied from from another thread: Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot access my work Webmail, and PBS Passport is a problem.

I forgot to mention that I play NYT Spelling Bee, and until this update, I could click on "Today's Hints" and see that page. Now a picture winks in for a second or less, and then the screen is blank.

Something is definitely haywire with Firefox if so many disparate sites are a problem, right?

Asked by Danniellerae 5 months ago

Last reply by Danniellerae 4 months ago

twitter hangs on load saying connectivity problem windows 10 latest firefox

Twitter won't load in firefox latest version under windows 10. Connection problem, twitter running fine on android and windows chrome. So twitter is running fine just not… (read more)

Twitter won't load in firefox latest version under windows 10. Connection problem, twitter running fine on android and windows chrome. So twitter is running fine just not on firefox windows 10.

Asked by crk 5 months ago

Last reply by TyDraniu 5 months ago

  • Locked

Adding to previous question, because I can't find it again: April Update troubles

Locking this thread.Please continue here: [/questions/1411854] Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot acce… (read more)

Locking this thread.
Please continue here: [/questions/1411854]
Just a little while ago, I wrote about how Firefox updated and now my Gmail "stars' are gone, I cannot access my work Webmail, and PBS Passport is a problem.

I forgot to mention that I play NYT Spelling Bee, and until this update, I could click on "Today's Hints" and see that page. Now a picture winks in for a second or less, and then the screen is blank.

Something is definitely haywire with Firefox if so many disparate sites are a problem, right?

Asked by Danniellerae 5 months ago

Last reply by cor-el 5 months ago

  • Solved

password recovery

My laptop crashed last night I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software… (read more)

My laptop crashed last night

I had to reboot windows. I had a lot of passwords saved on my firefox browser How can i recover these passwords? I need them to run software for college

Sincerely Ben Martens

Asked by MartensBen 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

Firefox account access with my extension linked

Hi, I dont recall setting up 2fa on my main account however this is active as such I am unable to get to my main account - this is generally not an issue as I could use t… (read more)

Hi, I dont recall setting up 2fa on my main account however this is active as such I am unable to get to my main account - this is generally not an issue as I could use this one however I am the developer of the boomi platform extension to which I need access so that I can provide updates etc.

Could I please get some assistance as to how to resolve this? Ta Mitch

Asked by Jackfrank1983 5 months ago

Last reply by Jackfrank1983 4 months ago