Firefox Support Forum

After running `snap refresh firefox`, many sites I use no longer render any text.

Via some fiddling via the developer console, it appears to be that any text with `font-family: Helvetica`. Removing that CSS restores the text, adding it removes the text.

There's a fix for CVE-2023-29537 in this release that affects font initialization - possibly related?

I just updated Firefox to 112.0. The "I-beam" shaped tool no longer appears on the toolbar, or anywhere on the Adobe page. So I can't get a text box to appear on the PDF or annotate the PDF in any way. Help! Thanks!

I'm on a HP Spectre 360 laptop, on Windows 11. Firefox 112.0.

Received this message thismorning while using my Ledger device:-

Something went wrong-U2F browser support is needed for Ledger. Please use Chrome, Opera or Firefox with a U2F extension. Also make sure you're on a HTTPS connection.

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

Hi, I just updated to the latest version of Firefox (auto), suddenly now, when I right click and quit upon closing, another icon appears, quitting again, another appears. I remove from doc, but same thing happens again upon quitting. Any help with this greatly appreciated.

Thank You.

When i try to play videos on YouTube or other websites the video will only play a few frames and then stop.

I have tried going into troubleshoot mode but it did not help. I am using Linux.

Hello, in version 112.0 editor.use_div_for_default_newlines in FALSE it does not work. When I write in certain forums, it creates a double space between lines, any help?

It worked until today when i update it.

Thx.

Zoom.us renewed their DigiCert Global G2 TLS RSA SHA256 2020 CA1 certificate on 03/31/2023 and I now get a persistent error message (Error Code 6: ... certificate is not trusted.

Since then Zoom has not worked for me and their Artificial Intelligence says to open my browser and check my internet connection, time settings, updates, reinstall everything etc. - the usual responses ...

Zoom responds with "Error code: 6" and/or "Error code: 100068000"

 but do not stipulate whether these are Zoom Error codes or certificate error codes.

The Artificial Intelligence insinuation is that FireFox is not trusting this certificate.

Is this something FireFox can help me with? Perhaps, how to make this certificate "trusted"?

Thanks, I hope, Dave Henry (Dan is my Facebook pseudonym) ( DavidJHenry@telus.net )

Is AdBlock part of your system? I inquired about their ad and declined. Since then they have become an absolute "PEST" popping up in every thing I do. Your logo appears in their Ad.

I have a new HP Pavilion 24 AiO PC. I want to transfer all of my browser settings, most visited sites and history from my old PC to this new PC within Firefox. Can I just Copy/Paste these settings from my old PC to the new one?

I've downloaded Firefox as my server with Duckduckgo as my search engine. When I attempt to type in the search bar in the middle of the page, it kicks me to upper URL area. Any suggestions as to why the search bar in middle of page won't let me enter text?

I recently accessed Firefox Monitor. Living in Australia we had a large Data Breach from Optus (Phone carrier) in Sept last year. Yet it was not litsed in your list. Please advise

I have tried changing camera permissions as per the specific steps in related support threads:

   * Clicked the menu button and selected Settings.
   * Clicked Privacy & Security from the left menu.
   * Scrolled down to the Permissions section.
   * Clicked the Settings button for the Camera option.
   * No websites with saved Allow permissions were displayed, so I pasted in the URL of the site that needed camera access.
  * The Status dropdown did not open up with any options.
  * I clicked the Save Changes button at the bottom but my changes weren't saved.
  * I have uploaded the screenshot taken. 
  * I also went through similar steps on the Page Information screen via the Permissions tab and changed defaults but, again, changes made were not saved

I switched from Edge & Chrome to Firefox today [12Apr2023] but have been quite frustrated/disappointed at the lack of functionality and relevant support. Please help!

So I know this has been talked about, but none of the "Solutions" work. I'm not sure why or whats causing it, but my YouTube never loads fast, or hardly at all. Usually the video only loads/buffers till about 1 min into any given video. Mind you this is only on 720p or 1080p HD. I never go any higher and my internet speed is ~400Mbps down and ~22Mbps up. I've already tried the following:

1. Disable Hardware Acceleration 2. Clear Cache and Cookies 3. Refresh Firefox 4. Check HTML 5 Video Player 5. Made sure Firefox was updated

I do use some extensions like: - Dark Reader - Privacy Badger - uBlock Origin - Bitwarden (Shouldn't affect) - Honey (Isn't turned on for YouTube) - Enhancer for YouTube (New, so it does not affect load)

Any Suggestions?