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High CPU Usage after logged into SYNC, even with just ONE TAB open.

Hey people! Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performanc… (read more)

Hey people!

Stuck with an issue. Need your help. Tried all the documented troubleshoot options - like refreshing, disabling hardware acceleration, Recommended Performance, troubleshoot mode, etc.

New installation. Worked fine. Logged into Firefox Account for Sync. Since then, High CPU usage even with no tabs open. No clue why.

This is the profiler report: https://share.firefox.dev/3Khzq1C

Still stuck on 35%-50%-60% CPU usage with just one tab. And just a new blank tab!

The profiler report, if can be decoded in laymen terms, as to what activity is causing so much CPU usage, will be of immense help.

Asked by sharwanr 1 month ago

Last reply by HfR 1 month ago

Cannot "find" my account to clean up cache and cookies. Also do not know how to clean up data breaches

i do not remember how find my mozilla Firefox account in order to clean out the cache and cookies, and to resolve breaches. Could not manage to figure out how to resolve… (read more)

i do not remember how find my mozilla Firefox account in order to clean out the cache and cookies, and to resolve breaches. Could not manage to figure out how to resolve breaches the last time I signed in... Ugh!

Asked by Ellen 1 month ago

Last reply by cor-el 1 month ago

Email from you

Look! I love what you guys are doing. I use Firefox on windows and degoogled android. When I've signed up for mozilla account, I specifically unchecked all email notifica… (read more)

Look! I love what you guys are doing. I use Firefox on windows and degoogled android. When I've signed up for mozilla account, I specifically unchecked all email notifications/subscriptions. After that came an mail about your VPN product. OK, I have updated my preferences again, even though all was unchecked. After 1 day I get the next mail about your Pocket feature. What the heck? It seems now days NOBODY respects my choices about newsletters, ads and notification preferences. I have turned off all communication twice so far and you're still sending them. Why? Seriously why? And don't tell me there is a delay in the system, it needs 48 hours to update the preferences. This is the usual answer to my mails. Please turn off this spamming behavior. It is just bad for you and bad for me. I believe if someone chose you over fucking google products, than that individual is capable of deciding which of your products he/she wants to use. You don't need to push it like everybody else. If possible toss this feedback to upper management so they might change this behavior in the future.

Asked by mate.molnar 1 month ago

Last reply by cor-el 1 month ago

Forward Article

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link… (read more)

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link” I would choose if I remember correctly Yahoo and it would open up.

Now the only choice I have if Firefox, and when I click on it nothing happens. What is the problem?

Under”Choose other Applications”, there is nothing to forward that article to me.

Asked by gar722 1 month ago

Last reply by Terry 1 month ago

How to disable autohide of scrollbar sidebar in Firefox

On Firefox Linux 111.0.1, the scroll bar tend to autohide after a small delay how to disable this feature. Seeking on search engine may bring the old result: https://sup… (read more)

On Firefox Linux 111.0.1, the scroll bar tend to autohide after a small delay how to disable this feature.

Seeking on search engine may bring the old result: https://support.mozilla.org/en-US/questions/670997 (back in 2010 13 years ago)

In order to help community I let a trace here of my search, it was a bit long, but I finally found getting help on IRC.

-)

Solution => Select “Always show scrollbars” in Preferences/General/Browsing.

The solution was coming from this source URL bellow: Its mention many more possible tips about GUI tweak too.

Hope that helps. Regards, Sylvain.

https://atkdinosaurus.wordpress.com/2021/05/13/how-to-fix-the-scrollbar-firefox-89-0-linux/

Copy paste in case the URL above vanish:

How to fix the scrollbar? (was Firefox 89.0/Linux)

Change toolkit.legacyUserProfileCustomizations.stylesheets to true in about:config.

Change about:config settings:

widget.non-native-theme.enabled true
widget.non-native-theme.scrollbar.size.override 12
widget.non-native-theme.gtk.scrollbar.thumb-size 1
widget.non-native-theme.gtk.scrollbar.round-thumb false
widget.non-native-theme.gtk.scrollbar.allow-buttons true
widget.non-native-theme.scrollbar.style 4
widget.gtk.overlay-scrollbars.enabled false
widget.non-native-theme.win.scrollbar.use-system-size false

Select “Always show scrollbars” in Preferences/General/Browsing.

Unselect overlay-scrolling in dconf-editor path “/org/gnome/desktop/interface”

${HOME}/.config/gtk-3.0/gtk.css:
.scrollbar.vertical slider,
 scrollbar.vertical slider {
     min-width: 12px;
     max-width: 12px;
}

${HOME}/.mozilla/firefox/nnnnnnnn.default-release/chrome/userContent.css:
:root {
     scrollbar-color: rgb(128, 128, 128) rgb(255, 255, 255);
}

Asked by sylvain14 1 month ago

Window invisible since (Mac) restart

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3… (read more)

After a mistaken forced restart (inadvertent pressure on the shutdown/start key), one of the 3 windows I had open is invisible. It shows in the 'Windows" menu as one of 3 but when I select it - nothing. It does not show as a recently closed window in History. I have restarted Firefox multiple times, including deleting the xulstore.json file then restarting (a fix from another similar thread).

How can I restore this inaccessible window?

Thanks

Asked by kian4 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

watch french news on france2.fr

For years I have watched the French evening news (le j-t de France 2) on Firefox. But once the latest version was installed, it has no longer worked. I get to the websi… (read more)

For years I have watched the French evening news (le j-t de France 2) on Firefox. But once the latest version was installed, it has no longer worked. I get to the website okay, but when I click on the arrow to start the program, nothing happens. I've made the website an exception to pop-up blocking and have canceled the no tracking icon on that site, but it hasn't helped. Any suggestions? (I'm a professor emeritus of French.)

Asked by G Chaitin 1 month ago

Last reply by AzZA 1 month ago

Extra empty copies of downloaded files

When downloading PDFs from a fax service using Firefox, the browser will sometimes download two copies of the file: first a 0kb file with the entered name, and then the a… (read more)

When downloading PDFs from a fax service using Firefox, the browser will sometimes download two copies of the file: first a 0kb file with the entered name, and then the actual file with (1) at the end of the file name. It doesn't always do this, but I can't figure out what does or doesn't cause it to happen.

Any suggestions on how to get back to downloading just one file with all the data in it?

Asked by Luprand 1 month ago

yahoo email display

My email screen has gone to a larger page that will not fit on the computer screen, whether in full screen or partial, the inbox is pushed off the left side, and the emai… (read more)

My email screen has gone to a larger page that will not fit on the computer screen, whether in full screen or partial, the inbox is pushed off the left side, and the email previews are so large they extend half the way across from the right side. Previously most of the center was for email lists, but now it is just a small part that will only show two or three emails. How can I change it back the the old format?

Asked by fms2012 2 months ago

Last reply by techguy150 1 month ago

  • Solved

Firefox freezes when I try to read Sydney Morning Herald

I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I trans… (read more)

I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I transfer the SMH Article URL into Edge everything works okay. What have they done to Firefox?

Asked by Vagulus 1 month ago

Answered by Terry 1 month ago

  • Solved

Firefox has saved password for a website, but cannot be found in Firefox password manager

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a sea… (read more)

Firefox always brings up the saved password for a particular website, but the password is old and wrong. Going to the Logins and Passwords management page, I enter a search for the website as it appears in the address bar, but there is no associated login in Firefox. There is no password associated with any part of the website's name or URL in 'about:logins' . Yet still some password shows up with a saved login. How do I find the password for this website and correct the password?

Asked by ngibson5 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

High CPU usage while typing in URL (address) bar

Hello. Typing anything in URL (address) bar causes my CPU spike to 15-20% shown in Windows Task Manager, and up to 80% shown in Firefox Task Manager. I have 8 core / 16 … (read more)

Hello.

Typing anything in URL (address) bar causes my CPU spike to 15-20% shown in Windows Task Manager, and up to 80% shown in Firefox Task Manager. I have 8 core / 16 threads CPU running at 4.0 GHz, so typing text in browser taking 15-20% of that is rather bizarre to me. OS: Windows 10 What I tried: - disabling Firefox Accessibility Service - hardware acceleration on/off - troubleshooting mode

Don't have same issue in other browsers (Chrome, Opera) Any ideas what else that might be?

Asked by FF_Gnome 1 month ago

Last reply by FF_Gnome 1 month ago

PDF file creation(?) / "print preview" issues (April 2023)

Hi Firefox Team, I am using a web-based program that requires me to print documents. When I click "Print", Firefox tries to generate a printable copy, but fails - it ju… (read more)

Hi Firefox Team,

I am using a web-based program that requires me to print documents. When I click "Print", Firefox tries to generate a printable copy, but fails - it just shows "about:blank", which isn't helpful.

However. Firefox seems to be perfectly capable of GENERATING .PDF files, because the same web-based program allows me to email these documents. If I pretend to email the document, it generates a .PDF copy of the document, and I can then open & print that .PDF file from within the program / within Firefox, using Firefox's default viewer. No downloads, no nonsense. It also allows me to view a consolidated set of documents as a .PDF file with no issues.

So the issue appears to be a "print preview" problem?

I can open & print a .PDF in Firefox. I can generate & print a .PDF in Firefox. The Firefox .PDF viewer seems to work as expected.

I have tried to set Adobe Acrobat as my default viewer. When I click "Print", Firefox does the "about:blank" thing... but Acrobat pops up over the top with a beautiful printable .PDF copy of the document. Strange? But I can't just click "Print" within Firefox and print my document, because that's apparently in the too hard basket.

I've attached a few images here - I'm not sure if they're helpful or not - but I've tried troubleshooting this as much as I can.

Things that have NOT helped, so far: - going into about:config & playing with both Print & .PDF related settings in there - bargaining with the program - general .PDF Viewer related troubleshooting solutions found on Firefox Support - turning it off & then back on again - uninstalling & reinstalling Firefox - "using Microsoft Edge instead", as per the program developer's recommendations (yikes) - using a different printer - using another different printer - using a third, also different printer - staring soullessly at the screen - trying to use different extensions for .PDF handling & generation - reverting everything to original settings just in case I'd totally hoofed things up

I am at my wits end with this darn thing hahaha, so I'm hoping someone here has the answer I'm desperately seeking :)

Thank you in advance!

Asked by EnterAValidUsername 1 month ago

Library Folders

How to open all sub folders simultaneously in Library to see all my content. On the left side of the 'Library' is the list of folders with sub folders in them. These sho… (read more)

How to open all sub folders simultaneously in Library to see all my content.

On the left side of the 'Library' is the list of folders with sub folders in them. These show up great on the left....BUT...I would like to open all the sub folders on the right to view the contents as one long list.

In the picture attached is folder '3 - English' on the left.

 -The nested folders 'Idioms' 'Punctuation' 'Grammar'...etc., in the right side are not opened.

How can I have these open on the right to show all their content also?

Asked by jasonmyers261 1 month ago

Last reply by cor-el 1 month ago

I don't have permissions to access my own downloads

Here is the message I get: The file at /Users/michaelalexander/Downloads/AnnualReportReturn-2.pdf is not readable. It may have been removed, moved, or file permission… (read more)

Here is the message I get: The file at /Users/michaelalexander/Downloads/AnnualReportReturn-2.pdf is not readable.

   It may have been removed, moved, or file permissions may be preventing access.

Asked by malexander07 1 month ago

Last reply by cor-el 1 month ago

'Block autoplay' isn't reliable

win11 ff111 The 'permissions' setting. On twitch after logging in it still plays videos on the main page or on channel pages the 'suggested video' and the background vide… (read more)

win11 ff111 The 'permissions' setting. On twitch after logging in it still plays videos on the main page or on channel pages the 'suggested video' and the background video. On youtube it also sometimes autoplays, other times - doesn't.

Asked by gendalf 1 month ago

Last reply by cor-el 1 month ago