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  • Archived

Mac Memory usage

Team, I have an M2 macbook air. On average, Firefox on my Mac uses between 850megs and frequently well over a gig of my system's RAM. I have deleted all of my extensions… (read more)

Team,

I have an M2 macbook air. On average, Firefox on my Mac uses between 850megs and frequently well over a gig of my system's RAM. I have deleted all of my extensions (this helped a tiny bit), but the issue remains. It is noteworthy that Chrome, which has more windows opened and is used more frequently, only reports RAM usage of 125 megs up to 275 megs. Please help me.

Systems details M2 Macbook Air Ventura 13.3 (the issue remains between several software upgrades) Firefox 111.0.1 version (again, this memory issue remains after many software upgrades)

Asked by EKingREALTOR® 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Forward Article

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link… (read more)

In the past when I saw an article that I wanted to email to myself, I would click on the envelop icon and it would go to “choose and application to open the mail to link” I would choose if I remember correctly Yahoo and it would open up.

Now the only choice I have if Firefox, and when I click on it nothing happens. What is the problem?

Under”Choose other Applications”, there is nothing to forward that article to me.

Asked by gar722 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

Blue Teardrops appear

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn… (read more)

I did a new install of Firefox on a Windows 11 Pro laptop. When I enter a password to a site, blue tear drops appear around the password. I've followed the tips to turn off carets in about:fig, but the drops persist. This issue only appears in Firefox, not Edge, Chrome, etc.

Any help in turning off this annoying feature is appreciated!

Asked by TampaBay 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Email buttons don't work after Webmail Update

After my Webmail interface was updated the webmail buttons no longer function at all. I cleared the browser cache, history, etc. and restarted the browser. But the probl… (read more)

After my Webmail interface was updated the webmail buttons no longer function at all. I cleared the browser cache, history, etc. and restarted the browser. But the problem persists. The webmail interface does work in Chrome. Any ideas how to fix this? Thanks!

Asked by Leonard 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Downloading an wmc file

I want to download rather than play an .wmv file. I cannot find where the setting is that causes firefox to play the file rather than download it. Additionally my firef… (read more)

I want to download rather than play an .wmv file. I cannot find where the setting is that causes firefox to play the file rather than download it.

Additionally my firefox is apparently set to let my organization control my settings. I have not organization even though this appears to be limiting what I can do with some settings. how do I change this?

Asked by jlp4me 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Disabled, having trouble navigating content in Firefox

I have physical limitations and need to use middle mouse button to scroll. However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers ov… (read more)

I have physical limitations and need to use middle mouse button to scroll.

However, in Firefox, middle mouse button to scroll is interrupted whenever the mouse hovers over a hyperlink or linked object -- and, fun fact, there are A LOT of links on the Internet, so this equates to a very janky and sub-optimum experience, in my personal use-case.

How can I make it so that the middle mouse button functionality is not hijacked by mouse-over context? I've already tried/disabled middle-mouse-button-click-to-open-link-in-new-tab.

Asked by jehighley 1 year ago

Answered by jehighley 1 year ago

  • Archived

firefox sync

No pages explain what sync really is. I would assume the data stored on firefox central for my account would be compared to the data (bookmarks in particualr) on the dev… (read more)

No pages explain what sync really is. I would assume the data stored on firefox central for my account would be compared to the data (bookmarks in particualr) on the device and that the 2 lists are shared equally so both end up different from the start but the same as each other. Now I dont know and help pages do not discuss what sync actually does!

So my laptop went crazy today and the bookmarks listed suddenyl all point to totally different webpages, some of which I had visited recently but not bookmarked. It follows I have lost my bookmarks then. So I used sync, thinking it would restore my bookmarks correctly but it did not - it seems to have uploaded the new false bookmarks to Firefox, which in turn downloaded them to my other devices so, thanks to Firefox sync, I have effectively lost dozens of bookmarks across all my devices and I cannot find help which is useful.

Is there a way to restore those devices to the bookmarks stored yesterday?

Asked by andypetty339 1 year ago

Last reply by cor-el 1 year ago

  • Archived

garbled fonts on websites after upgrading to mac OS ventura 13.3

garbled fonts on websites after upgrading to mac OS ventura 13.3 /edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section … (read more)

garbled fonts on websites after upgrading to mac OS ventura 13.3



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section

Asked by dskyrca 1 year ago

Last reply by dskyrca 1 year ago

  • Archived

Trouble accessing one particular webpage- recent problem-

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Fi… (read more)

Add address in search bar I get "ERROR OCCURRED" It seems something on my end is blocking this ip. Cannot ping from pc or router. Running on Win T Prof: Service Pack 1 Firefox 111.0.1 Norton Internet Security Tried without Norton - no success Best way to find what the problem could be? Have a mozlz4 dump but cant open with firefox ext. mozlz4-edit Help appreciated M

Asked by fmas1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

ebay.com.au <--- fails to load page (Desktop Firefox 111.0.1)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried runn… (read more)

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

Asked by JBG84 1 year ago

Last reply by JBG84 1 year ago

  • Archived

Change location so Google Search & Google Maps work properly

Hi all, I just started working from home for a UK branch of an USA company. My work involves having to use VPN to their USA head office. It all works fine. My locatio… (read more)

Hi all,

I just started working from home for a UK branch of an USA company. My work involves having to use VPN to their USA head office. It all works fine. My location is obviously incorrect showing that my computer is located in the USA in their home city. I understand that.

It causes me problems with Google Search because it always show me USA based results, not UK based results. I need to be able to force Google to show me results from the UK. No, going to www.google.co.uk doesn't work, it still shows me the USA biased results.

To a lesser extent, it causes me problems with Google Maps as it keep on searching the wrong areas and returning the wrong results/directions.

I understand the VPN is causing the location issue, I am not disputing that. I am asking how to make Firefox show Google my actual location, please? I'd much prefer to avoid browser extensions. I tried changing "geo.provider.network.url" in "about:config". https://browserleaks.com/geo shows the fixed location, i.e., the location I put in. However, Google isn't fooled by this and still show me the wrong location in the USA.

Any way to force Google to show me the correct location, please? Many thanks.

Asked by Kit 1 year ago

Last reply by Kit 1 year ago

  • Archived

firefox failed to read configuration file

Hi there! Whenever I open Firefox, I receive a notification that suggests I reinstall the browser due to a configuration file error. However, I am still able to use the … (read more)

Hi there!

Whenever I open Firefox, I receive a notification that suggests I reinstall the browser due to a configuration file error. However, I am still able to use the browser normally and my settings remain intact.

Is there anything I can do to address this notification without reinstalling Firefox? I would appreciate any guidance or suggestions you may have.

Thank you for your time, and I look forward to hearing back from you soon.

Best regards, sander

Asked by sander732 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Open all bookmarks

I'm trying to open all the bookmarks in a specific folder in a new window but the only option available is to open in tabs in the same window. Is there a way to add "open… (read more)

I'm trying to open all the bookmarks in a specific folder in a new window but the only option available is to open in tabs in the same window. Is there a way to add "open all in new window"

Asked by brycecorbello 1 year ago

Last reply by Terry 1 year ago

  • Archived

I imported bookmarks from a windows machine to a linux machine and I have a problem now.

I got a new machine, and exported from a windows 10 machine running firefox and got a "bookmarks.html " file that was saved to my desktop. I then used a USB drive to p… (read more)

I got a new machine, and exported from a windows 10 machine running firefox and got a "bookmarks.html " file that was saved to my desktop. I then used a USB drive to put it on a new LINUX box with firefox running on it. something happened with the "other bookmarks" folder in my bookmarks list. It is empty and I cannot access it. PLUS there is ANOTHER "other bookmark" folder on the bottom of the list that I cannot access or select.

The "other bookmarks" on the bookmarks tab is empty (the one on the top of the list). I can't move a URL to it. There is also another "other bookmarks" on the bottom. which I cannot select and therefore cannot get rid of. And I have a link to some place that I also cannot select (and therefore cannot get rid of).

All the bookmarks in my folders and lists are ok and they work. I think the bookmarks list (which I cannot find in the linux file system) is corrupted. How can I find it, delete it, and then try to import my new "bookmarks.html" again ? Using Linux POP-os ver 22. Most recent release.

Asked by a2tommyl 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Difficulty in sharing cookies with localhost

Hello, I am a developer and I am working on a project but it is next to impossible for me to share my staging server cookie on my localhost project which I am running lo… (read more)

Hello,

I am a developer and I am working on a project but it is next to impossible for me to share my staging server cookie on my localhost project which I am running locally. I have tried multiple possible ways which was listed on google and even on chatgpt but nothing is working out. Please help me out with this disaster.

Thank you for you support which I am expecting urgently.

Asked by sonu.kumar1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago