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  • Archived

Cannot drag files from download list

I have problems with dragging files from downloads directly to my desktop. Now, in order to drag downloaded files I have to open the downloads folder, which is an additio… (read more)

I have problems with dragging files from downloads directly to my desktop. Now, in order to drag downloaded files I have to open the downloads folder, which is an additional step and a nuisance.

Is there any way to get the old functionality back?

Im using Firefix 111.0.1 (64-bit) on my Mac M2 2022, with the Ventura 13.2.1 MacOS

Asked by viggamaria 1 year ago

Last reply by TyDraniu 1 year ago

  • Solved
  • Archived

bookmark drop-down menu icon on the address bar disappeared

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason… (read more)

There used to be an icon just to the right of the star (for creating a new bookmark) on the address bar that when clicked gave a drop-down bookmark menu. For some reason it disappeared and I cannot seem to get it back. All I have been able to do is go to settings => bookmarks to get a list of bookmarks, which, however, doesn't have the bookmarks organized into the sub-categories I once had. How can I get that icon back on the address bar? I don't want to add on a bookmark bar or tool bar.

Asked by hashimoto.henri 1 year ago

Answered by cor-el 1 year ago

  • Archived

how do I return to same location on bookmark after opening link instead of returning to top of bookmark?

I want to see one of my bookmarks, say in the middle of the list, I click on it. When i want to look at another bookmark, instead of taking me to the same location as the… (read more)

I want to see one of my bookmarks, say in the middle of the list, I click on it. When i want to look at another bookmark, instead of taking me to the same location as the previously opened one, it takes me at the top of the list of bookmarks, havig to scroll down again to find the last one I had opened

Asked by tina_veneti 1 year ago

Last reply by cor-el 1 year ago

  • Archived

111.0 crashes on Macbook Pro

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and rei… (read more)

Since updating to 111.0 my Firefox browser crashes. I can open it up, and select a site, but when I select things within the site it crashes. I tried uninstalling and reinstalling it but still the same issue. This problem never happend before the 111.0 update. This is on a MacBook Pro w/Monterey OS, M1 chip.

bp-dc3fe0f0-01ab-4ff9-a7fe-aa5740230315 3/14/23, 6:08 PM View bp-f480698a-6dcf-4189-afdd-9a4c80230316 3/16/23, 7:19 AM View bp-9b123c05-0b89-4719-b537-5ad9e0230316 3/16/23, 7:19 AM View bp-55fb26d7-d1e3-4310-be13-2bfdc0230316 3/16/23, 7:19 AM View bp-37f84011-3e3c-4e9a-b61b-08f710230316

Asked by dwilliam116 1 year ago

Last reply by agarwalrr 1 year ago

  • Archived

How to set 'primary' computer when syncing 2 existing firefox accounts

Hello, Last time I attempted to sync Firefox on my existing PC and Laptop, I ended up with only what was on the 'minor' of the 2 devices. How do I do the initial sync to … (read more)

Hello, Last time I attempted to sync Firefox on my existing PC and Laptop, I ended up with only what was on the 'minor' of the 2 devices. How do I do the initial sync to ensure that the settings on my PC, my 'primary' computer, are moved to the Laptop (the secondary computer) and not the other way around? Thanks Chris

Asked by chris119 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Drag files from download list stopped working

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.… (read more)

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

Asked by Pedro 1 year ago

Last reply by Pedro 1 year ago

  • Archived

Zoom in Outlook

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and… (read more)

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

Asked by Rhonda 1 year ago

Last reply by Rhonda 1 year ago

  • Archived

1 website, meijer.com won't load searches for an item.

1 website, meijer.com won't load searches for an item. If I ask for for vegetable oil or any other item, it goes to a blank page. No problem using Edge, just Firefox. … (read more)

1 website, meijer.com won't load searches for an item. If I ask for for vegetable oil or any other item, it goes to a blank page. No problem using Edge, just Firefox. I now have FF 111.0.1 but it's been going on for 2 months now so it's not just 111.0.1. I clear the cache every day, I've tried safe mode but still have the problem. Any suggestions?

Asked by sonnyboy1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

FF stopped saving bookmarks names when dragging url from the address bar to the bookmarks bar

Hey! Early I was able just to drag URL from the address bar and page name / title will appear as the bookmark name. But two or three days ago FF stopped doing that, ins… (read more)

Hey!

Early I was able just to drag URL from the address bar and page name / title will appear as the bookmark name. But two or three days ago FF stopped doing that, instead in the bookmark name I get just the URL duplicated.

I feel it may be related with new 111 version that was released around that time and installed on my computer by FF auto-update.

See pic attached, after the `pythonds` bookmark bug started to appear and names are URLs now :(

Asked by Mykola 1 year ago

Last reply by Mykola 1 year ago

  • Archived

reverse "allow to paste" in console?

I already tried this metod (https://support.mozilla.org/en-US/questions/1221406#search), where i set devtools.selfxss.count to 0 and restart the browser, but still cant p… (read more)

I already tried this metod (https://support.mozilla.org/en-US/questions/1221406#search), where i set devtools.selfxss.count to 0 and restart the browser, but still cant paste things in console.

Asked by thiagobcoelho25 1 year ago

Last reply by cor-el 1 year ago

  • Archived

about:config handoff DOES NOT WORK

All new tabs give me a cursor in the ADDRESS BAR. This is unacceptable. There is a nice search window in the middle of the page, but the cursor never goes there. It appea… (read more)

All new tabs give me a cursor in the ADDRESS BAR. This is unacceptable. There is a nice search window in the middle of the page, but the cursor never goes there. It appears in the ADDRESS BAR. I did the about:config handoff crap and it was crap. Is there a FIX? If so, what is it? If not, I'm using edge.

Asked by DonaldWestMagazine 1 year ago

Last reply by DonaldWestMagazine 1 year ago

  • Archived

can't connect to addons.mozilla.org

when i tried to go to the website (addons.mozilla.org) it says: " Secure Connection Failed An error occurred during a connection to addons.mozilla.org. The server uses … (read more)

when i tried to go to the website (addons.mozilla.org) it says: "

Secure Connection Failed

An error occurred during a connection to addons.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

i don't really understand what it means, but yeah its says that.

Asked by lintanggaharu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Saving/moving current firefox data - cookies, passwords, bookmarks etc. 2 new computer

I am lost. The articles in Mozilla Support explaining how to backup and migrate my current account , after reading them, just gave me a headache. Can someone explain (in … (read more)

I am lost. The articles in Mozilla Support explaining how to backup and migrate my current account , after reading them, just gave me a headache. Can someone explain (in plain english) please, how I can save my passwords, bookmarks and cookies that Firefox has associated with my 8 year old Win 10 Pro desktop so I can transfer that data to a new Win 11 Pro desktop. Any and all suggestions will greatly be appreciated. Firefox and I have been running together since 2004! Thank you, The Old Guy

Asked by fulcrcl73-01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

High cpu usage of fifefox dev edition

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given… (read more)

When watching youtube or even doing a little task with only one tab the cpu usage from a specific firefox process goes upto 90%. And I have did everything that was given in the following troubleshoot method "https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources" but still the same result. I tried with troubleshoot mode on with disabling all extensions but the cpu usage was still high. I have also checked with firefox's own task manager tool but there wasn't a single process that was using full cpu. I'll be attaching all screenshots below.

Asked by Yash 1 year ago

Last reply by asdf2345 1 year ago

  • Archived

Firefox doesn't open properly after latest update

After the latest update, it takes two tries to open Firefox. The first time I get a blank page, which I close (and it's supposedly reported to Microsoft.) The second ti… (read more)

After the latest update, it takes two tries to open Firefox. The first time I get a blank page, which I close (and it's supposedly reported to Microsoft.) The second time I open it, I get a message about starting a new session, which I click, and then it opens properly. This has happened every time since the latest update.

Asked by danisulik 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

autotfill for credit card disappeared.

autofill for credit card not longer available. I had it for some time, but within the last week or two, it disappeared, and there is no longer an option under privacy/sec… (read more)

autofill for credit card not longer available. I had it for some time, but within the last week or two, it disappeared, and there is no longer an option under privacy/security settings in the browser.

Asked by juniper1pat 1 year ago

Last reply by juniper1pat 1 year ago

  • Archived

Data lost

Hello, I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on th… (read more)

Hello,

I changed my primary email on Firefox account and remove the old email. Problem is that I just login on the email and all the info is gone and I can't login on the previous email because seems that doesn't exist(says I should wait 15min before trying to login)

Asked by luiscosta.lf 1 year ago

Last reply by Dropa 1 year ago

  • Archived

paid subscription on skiandsnowboard.live won't load/not recognized by Firefox - it worked previously

My paid subscription on skiandsnowboard.live won't load and/or the subscription is not recognized in Firefox. The website loads but when I sign in to skiandsnowboard.liv… (read more)

My paid subscription on skiandsnowboard.live won't load and/or the subscription is not recognized in Firefox. The website loads but when I sign in to skiandsnowboard.live (via Google sign in) on Firefox my subscription isn't activated/recognized. It worked on Firefox up until about 2 weeks ago. I can access this website and my account with other browsers. The issue is not device dependent. Help.

Asked by janie_g_01 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Is it possible to add a brand new additional toolbar to hold icons for add-ons?

One of the best features of Firefox over the years has always been the ability to add new tool bars. This was brilliant for storing your Add-on icons. Is this gone now? … (read more)

One of the best features of Firefox over the years has always been the ability to add new tool bars. This was brilliant for storing your Add-on icons.

Is this gone now? If not, how do I go about adding new toolbars. Running Firefox MSIX-1.0. 111.0.1 64-bit. Windows MSIX package.

Asked by Graham 1 year ago

Last reply by Terry 1 year ago