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HELP! Logins lost from profiles

This all started when i wanted to use a user.js file for firefox. I followed a youtube video to create a new profile to use the user script but I wanted to change the di… (read more)

This all started when i wanted to use a user.js file for firefox.

I followed a youtube video to create a new profile to use the user script but I wanted to change the directory so I deleted it, made it anew and somehow the default profile file that i used was gone (I realised this only later). I think I had somehow overwritten it, but its weird because in my trashbin i did not find anything.

When asking me to login to sync I gave my password but it said it was wrong i realised I was using a vpn so i turned it off and then it worked, however then it asked me for a confirmation code from my email wich I also gave but it still refused saying it was wrong, which it wasn't!

After that I gave up and made a backup of my profiles and resetted my password still thinking I had my old profile file. My logins were gone and copying and pasting the login.json with the key4.db files from other profiles didnt give them back.

Luckily am still logged into my mobile app where i have my logins but there is now a warning sign to reconnect to resume syncronizing and Im afraid if i reconnect its going to delete my saved logins on the app instead of using them.

What do i do now? Is there a way to export all my data from the mobile app? Do I need to copy my logins one for one? Or can everything be resolved by reconnecting?

Asked by anonymouseindahouse 1 year ago

Answered by anonymouseindahouse 1 year ago

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Can't find Microsoft account password in Firefox

Hi, I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software… (read more)

Hi,

I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software "might" be tied to my current pin and password.

If I log into my Microsoft account with Firefox, I am prompted for an email address. After entering my address the password is automatically entered by Firefox. Great.

But the login details are not stored under Firefox - Paswords. There is no Microsoft entry in Passwords.

Where might the password it be stored?

Thanks Hans

Asked by hans31255 1 year ago

Answered by cor-el 1 year ago

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glxtest: failed to read data from glxtest

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is h… (read more)

Beginning with 111 when I start I get 'glxtest: failed to read data from glxtest, we may fall back to software rendering.' It works. I don't know that anything bad is happening.

Asked by RandomTroll 2 years ago

Answered by TyDraniu 2 years ago

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Primary password reminder

Like many people of my age, I sometimes can't remember things. An option to have a password reminder would be brilliant. Even banks offer this. I appreciate that not e… (read more)

Like many people of my age, I sometimes can't remember things.

An option to have a password reminder would be brilliant. Even banks offer this. I appreciate that not everyone would want to use it. That's what an option is for.

Asked by john.washbrook 1 year ago

Last reply by Dropa 1 year ago

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SIte-level Zoom stopped working in Firefox 111

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal … (read more)

I am running Firefox 111.0.1 on macOS 13.2.1. After upgrading to 111, Firefox's ability to remember per-site zoom settings seems to have disappeared. Based on my perusal of some previous issues with Firefox zoom levels, I tried changing the `browser.display.os-zoom-behavior` setting in `about:config` from `1` to `0`, but this has no effect. Is there some way to restore per-site zoom level retention? That was a really nice feature that I relied on quite a bit.

Asked by toby15 2 years ago

Last reply by toby15 1 year ago

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Where the hell can I submit a problem!?!?!?!? EBAY DOES NOT WORK WITH LATEST UPDATE!!!!!!!!!!!!!!!!!!!!!!!!!

WTF?! You guys do not even have a technical support category?!?!??! The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubles… (read more)

WTF?! You guys do not even have a technical support category?!?!??!

The latest update has broken ebay.com.au. It works fine in private mode. It WILL NOT WORK in troubleshooting mode. Works fine in other browsers on the same Windows 10 PC. Ive also tried disabling addons and extensions, and even Pocket, as well as browsing protection (the shield icon). It just sits there saying "transferring data from ".... the next bit varies, but usually says ebay.com.au, or sometimes a different page, but it NEVER COMPLETES.

I get that it might have trouble with unusual code, but WTF is with firefox not working with EBAY?!

Asked by Byron1c 2 years ago

Last reply by Paul 1 year ago

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You must enable cookies to use WordPress.

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cook… (read more)

When I try to log into my website - https://huppbrian.us/tsc-admin - with Firefox Developer 111.0b8 (64-bit), get the following error first time every time... Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress. If I try again without making any changes, I'm able to log in fine. I've tried playing with the protections settings, but haven't found the magic pill to fix this yet.

Asked by Brian Hupp 2 years ago

Answered by Brian Hupp 2 years ago

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Large performance regression in v112 on Linux

Using noVNC to access a wired LAN host on Linux using Firefox v111 uses ~5% CPU on an AMD 5600X. Upgrading to Firefox v112 causes CPU utilization in the exact same use ca… (read more)

Using noVNC to access a wired LAN host on Linux using Firefox v111 uses ~5% CPU on an AMD 5600X. Upgrading to Firefox v112 causes CPU utilization in the exact same use case to jump to ~35% with spikes over 70%. Additionally the responsiveness drops dramatically, and is difficult to use. I've tried a completely new profile with the default settings, and the results are the same. I've reverted back to v111 for the moment.

Asked by Jay Guerette 1 year ago

Last reply by Jay Guerette 1 year ago

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Mozilla Firefox Support Forum: Stay Signed In option?

Greetings, all: I have made a feedback few times for this forum here, to have a Stay Signed In option. Every so many minutes, I get to be signed out, most probably, as … (read more)

Greetings, all:

I have made a feedback few times for this forum here, to have a Stay Signed In option.

Every so many minutes, I get to be signed out, most probably, as a security measure. This then requires me to log in each time, which is not all too bad, but still a bit annoying.

A "Stay Logged In" or "Keep Me Logged In" option is a normal thing on nigh all sites, it would be lovely to have it here as well?

Thoughts?

Kindest regards: Ben

Asked by dtm_samurai 1 year ago

Last reply by cor-el 1 year ago

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How to remove incorrect information from Firefox forum?

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page.… (read more)

https://support.mozilla.org/bm/questions/1340102#question-reply ^^^^^^ While searching for a very popular FIREFOX topic my top search result on google rendered this page. The answer is incorrect.

How can I fix or delete this erroneous post or may it be edited?

I can create a help page if it means anything to replace this technically and procedurally incorrect and misleading post. I saw it right away but for a newbie to firefox it could send them away screaming in frustration. A help webpage to address this question would be helpful and I can create one if needed. Or did I miss it?

Asked by J4 and J5 Sync Bookmarks and Add-ons 2 years ago

Last reply by cor-el 2 years ago

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Firefox Displays Plain HTML Text Incorrectly

I noticed that when Firefox loads pages without any styling e.g., my professor's home page shown in the screenshot, it displays the text incorrectly. At the top of the sc… (read more)

I noticed that when Firefox loads pages without any styling e.g., my professor's home page shown in the screenshot, it displays the text incorrectly. At the top of the screenshot, you can see 'Dbobeb' which is actually supposed to be shown as 'Canada'. The problem is very common -- I ran into the same issue on Mozilla's web docs as shown in the second screenshot. It displayed 'One' as 'Pof', 'Two' as 'Uxp' and so on. This has been happening for a couple of months now and it is starting to bother me. I have already tried removing all my extensions / running Firefox on private mode -- it does not resolve the issue. This issue does not occur on other browsers.

Asked by albertrocks88 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Timeout on localhost

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When… (read more)

Firefox is showing all the time "The connection has timed out. The server at xxx.localhost is taking too long to respond." on loading or changing pages on localhost. When calling the same URL everything runs smoothly using Chrome.

Environment: Firefox 111.0.1 / Ubuntu 24.04 / Apache/2.4.56

Which settings can I change in Firefox in order to solve?

Asked by jj_moz 2 years ago

Last reply by jj_moz 1 year ago

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Right click and paste not available in Outlook web application on Firefox.

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Ev… (read more)

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Everything works in Chrome and Edge correctly but not Firefox. I instead get a text toolbar and an option to insert an emoji. Note this is ONLY if I am replying to an email. In new emails I am able to use the file toolbar and paste from there. Any help would be appreciated as I would like to keep using Firefox. I have tried all the online remedies including clearing the cache to no avail.

Charles

Asked by Charles McEvoy 1 year ago

Last reply by Charles McEvoy 1 year ago

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Potential Security Risk warnig won't go away

A month ago I suddenly found that I was no longer able to open my ISP's webmail page. I got the security warning shown here. I had many conversations with my ISP's tech, … (read more)

A month ago I suddenly found that I was no longer able to open my ISP's webmail page. I got the security warning shown here. I had many conversations with my ISP's tech, who couldn't figure out what was going on. At the same time I was finding that one or two other websites were not working properly. I finally tracked down the cause to the DuckDuckGo Privacy Essentials extension. When this was disabled, all the problems went away. Everything seemed fine until yesterday, when we had a brief power outage that caused my PC to restart while FF was in use. After this, when I started Firefox, I found that once again I was getting the security warning when I tried to open the webmail page (though none of problems I previously experienced with the other websites). The DDG extension is still disabled. I have of course tried deleting the cache with no effect, and this time I have even gone so far as to refresh FF, and finally uninstalled it and reinstalled it - TWICE. Nothing helps! I now suspect that this is being caused by something that remains in the registry, even after uninstalling and reinstalling. However, as I am not experienced with making changes to the registry and wouldn't know how to start, I need help with this. Could somebody please advise me as to what I should do?

Asked by gibarrow 1 year ago

Last reply by gibarrow 1 year ago

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Chase.com no longer works in Firefox

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I ge… (read more)

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Asked by illroute66 1 year ago

Last reply by illroute66 1 year ago