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Ancestry missing DNA matches

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? He… (read more)

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

Asked by sparrowpilot 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

tab deliminators

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to… (read more)

I am currently on version 110 of firefox. It is driving me crazy how there is no physical object or deliminator between tabs. they all just blend in. Is there any way to add the "|" (pipe command) between the tabs so they have some sort of separation?

thanks

Asked by LT72884 3 months ago

Last reply by cor-el 3 months ago

Extensions

Now that extensions are hidden behind the puzzle icon, I can no longer control any of them directly. Case in point: Ghostery. I can't access the app to change its paramet… (read more)

Now that extensions are hidden behind the puzzle icon, I can no longer control any of them directly. Case in point: Ghostery. I can't access the app to change its parameters, but can only turn it on and off. Why can't I move these extensions directly to the menu bar, where I can see them and manipulate them?

Asked by thos_huxley1 3 months ago

Last reply by cor-el 3 months ago

Allowing Content/Sites access

Hail all: I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well. How can I run strict, and st… (read more)

Hail all:

I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well.

How can I run strict, and still be able to add certain websites, thus overcome the greyed out Add Exception Button?

Thank you.

Asked by dtm_samurai@hotmail.com 3 months ago

Last reply by cor-el 2 months ago

"Open previous windows and tabs" no longer working

The option to restore tabs and windows is no longer working for me. I normally have a dozen tabs I work thru every day. Yesterday when I shutdown Firefox, all those tab… (read more)

The option to restore tabs and windows is no longer working for me. I normally have a dozen tabs I work thru every day. Yesterday when I shutdown Firefox, all those tabs were there. Today when I open Firefox it only had to single Firefox default homepage. Checking under History there is no option to restore previous tabs, and the recently closed tabs was empty.

To test, I opened an IMDB page and pinned it. I then went to Wikipedia. This gave me a pinned and unpinned tab. I shutdown Firefox via the "X" to close the window. When I restarted Firefox there was only the default homepage. Neither IMDB nor Wikipedia showed up under recently closed tabs and no option to restore the previous session was available.

I have operated Firefox this way for several years. I don't know why this behavior is no longer being supported.

Asked by kesrith1 3 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Scroll position in Firefox's bookmarks keeps resetting to the top after updating to 110.0

I've recently updated to version 110.0, and I immediately noticed an issue with my bookmarks where my scroll position in the bookmarks list isn't being saved after openin… (read more)

I've recently updated to version 110.0, and I immediately noticed an issue with my bookmarks where my scroll position in the bookmarks list isn't being saved after opening a tab or two. It keeps resetting back to the top of the list after a few seconds.

I don't know if this is a bug resulting from the latest update or what, but I know I didn't have this issue with bookmarks prior to updating to 110.0.

Asked by Felis-2 3 months ago

Last reply by BigLib 2 months ago

unsightly blue boxes around every clicked button or link

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites … (read more)

ever since the most recent update last night, these horrid blue boxes have appeared around every intractable element once clicked on (except on complex js based websites like twitter and youtube), no amount of farting around in about:config nor even using troubleshooting mode has gotten rid of them. caret browsing is off. windows' narrator is off. ive also tried disabling all of my plugins, which had no effect

it appears to be the exact same issue that this user was having. i tried all the solutions in that thread. no dice. i have also tried all the solutions in this reddit thread

ive attached a collage of some examples below.

ive tested these same sites in opera gx to compare, it does not exhibit this faulty behaviour.

i need this fixed as soon as possible as firefox remains my daily driver due to being the only browser that still has good plugin support and decent customization

Asked by aaaddd4747 3 months ago

Last reply by cor-el 2 months ago

Why text or image is blurry on firefox when serving an animated HTML5 banner

Hello all, When serving an animated HTML5 banner on Firefox the text or image is blurry Serving the same in Chrome or Edge is super sharp Attache is a sample showing the … (read more)

Hello all, When serving an animated HTML5 banner on Firefox the text or image is blurry Serving the same in Chrome or Edge is super sharp Attache is a sample showing the different results in each browser

Thank you for your help!

Asked by yehoudab 3 months ago

Last reply by cor-el 2 months ago

Much broken after update to 110.0.1 (64-bit) on Ubuntu

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken. For example, when making a new account, the password manager… (read more)

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken.

For example, when making a new account, the password manager pops up asking if you want to save the username/password, but if you mouse over to that popup then as soon as you enter it it just disappears. When logging in somewhere, if there are multiple choices for userid (say with different dates) none can be chosen. You mouse down to the popup with the choices and there's a weird stroboscopic action where the popup disappears and is recreated as fast as it can, over and over, and nothing can actually be clicked on. If you type in the userid then try to enter the password the same thing happens. It's not possible to use the password manager anymore, both fields need to be typed in manually.

Another example is the search field. If you type something and there are several options from previous searches, and you try to mouse down to pick one, the popup disappears. If you click the search keyword again it highlights as for replacement, then you have to click it again (removing highlight) and only then can you mouse down and choose a search engine.

etc etc etc! All this stuff worked great until the upgrade happened (in the background) and now many things are a huge pain in the ass. Arrgh!

% uname -a Linux spunky 5.4.0-144-generic #161~18.04.1-Ubuntu SMP Fri Feb 10 15:55:22 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

I tried disabling all add-ons then restarted but made no difference. Password manager is unusable.

Asked by ian179 2 months ago

Last reply by jonzn4SUSE 2 months ago

Massive blank space to left of bookmarks toolbar: How do I remove this?

So at some point today, my bookmarks toolbar changed. nothing is missing. it just now has a massive blank space to the side that I cannot remove. Does anyone know how … (read more)

So at some point today, my bookmarks toolbar changed. nothing is missing. it just now has a massive blank space to the side that I cannot remove. Does anyone know how to fix this? See attached image for what I'm talking about. nothing I try removes that huge gap to the left.

Asked by CCCM89 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the Microsoft desktop. Can you do anything about this????!!’ for ‘Firefox’

bold text Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the … (read more)

bold text Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the Microsoft desktop. Can you do anything about this????!!’ for ‘Firefox’

Asked by jsmith25631 4 months ago

Last reply by Paul 4 months ago

Ancestry

Not sure what happened with my last update installation but I use Ancestry to do my family tree. It will load to the main page but will not let me get my dna matches. P… (read more)

Not sure what happened with my last update installation but I use Ancestry to do my family tree. It will load to the main page but will not let me get my dna matches. Please help.

Asked by queentatonka 3 months ago

Last reply by peaceluv77 3 months ago

Your browser is being managed by your organization

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organizati… (read more)

I've tried resolving this issue after looking at various solutions here on this site as well as other sites. The message "Your browser is being managed by your organization" shows in my settings, However, when I go to the Policies thread in the registry - whether it's under Local Machine or Local User - there is no policy registry entry for Firefox or Mozilla.

Please advise. This is really annoying.

Thanks in advance.

Asked by SignmeUplease 3 months ago

Last reply by cor-el 2 months ago

Firefox Keeps Changing My Preferred Language

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. E… (read more)

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. Even some of the add-ons change preferences. Since I don't speak or read French it can be a real hassle to get everything changed back. What I usually end up doing is going to the page on the Mozilla site that has different downloads for different languages and I download the correct one. Once I install it over the existing installation things go back as they should be until I do another Windows Update or like I said before, sometimes after just a restart. This just happened again a few hours ago when I did a Windows Update. All the menu items and drop downs were suddenly in French. My Forecast Fox changed to Celsius instead of Fahrenheit. My Notifier for GMail changed to French. A couple log in pages for some web pages were in French. This never happened with other laptops I have had that were different brands. I once tried just uninstalling Firefox and then reinstalling the correct language version and things were fine until the next time I did an update. My preferences are set to how I want them and I just don't understand why it keeps getting changed.

Asked by mstqbfan 3 months ago

Last reply by James 3 months ago

Ebay print invoice is blank

In Ebay - Print invoices link opens print preview window inside page -> I can view document (invoice) then click print button to open print window -> window opens b… (read more)

In Ebay - Print invoices link opens print preview window inside page -> I can view document (invoice) then click print button to open print window -> window opens but the document is blank, just a white page, no text. If I click print, it just prints a blank page. I can download the document as PDF from print preview page and this prints ok but I can't print directly from the ebay page. This only happens in Firefox. Works ok in Edge and Chrome. I have uninstalled Firefox including profiles etc and re-installed, problem still exists. I can print shipping labels via Ebay just not invoices. No issues with printing anything from any other ebay page or other websites.

Asked by canning1612 3 months ago

Last reply by Joshua 1 day ago

Disable "Thank you for loving Firefox" tab

How do we disable "Thank you for loving Firefox" tab that keeps opening. Have tried several of the tips provided online but does not work. Deleted and re-installed Firefo… (read more)

How do we disable "Thank you for loving Firefox" tab that keeps opening. Have tried several of the tips provided online but does not work. Deleted and re-installed Firefox and it this annoying tab still opens. Please advise how to fully disable or please resolve in next update. Have Firefox on several other computers and this does not open. Thanks!

Asked by Dagmeister 3 months ago

Last reply by Terry 15 hours ago

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order)… (read more)

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

Asked by dsyleixa 3 months ago

Last reply by yeno1 1 month ago

Is there a way to have different history settings for Private Mode?

I want to setup Firefox with different settings when I use Private Mode. When using Private Mode, I want my browser history, cookies and downlods all to be deleted when … (read more)

I want to setup Firefox with different settings when I use Private Mode.

When using Private Mode, I want my browser history, cookies and downlods all to be deleted when I close the window.

I can see a way of doing this for ALL uses of Firefox, but not just for Private Mode.

Any help, gratefully recevied. Thank you.

Asked by grwiffen 3 months ago

Last reply by cor-el 3 months ago