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Firefox simply not loading images of website

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of t… (read more)

My problem is simple. I'm trying to use this supermarket website (continente.pt) and the website doesn't load up the images of the products. I have to reload a bunch of times until it finally does. I switched from Google chrome but apparently it was a big mistake, never thought Firefox was so crap. BTW, It's not my adblocker, turned off Enhanced tracking protection and cleared cookies. Nothing works. (on annex I show firefox and google chrome being used on the same website)

Asked by eve_nostro 1 year ago

Answered by eve_nostro 1 year ago

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Extensions gone after update

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option… (read more)

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

Asked by person123555 1 year ago

Answered by cor-el 1 year ago

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Firefox logging me out of all sites when I "delete history"

Hello, this problem started happening around 3 or 4 days ago. Usually, at the end of the day or before I close Firefox, I "delete browsing history" BUT only the "today"… (read more)

Hello,

this problem started happening around 3 or 4 days ago.

Usually, at the end of the day or before I close Firefox, I "delete browsing history" BUT only the "today" history. I know it's a weird habit (lol), but at least it logs me out of all recent browsing while keeping my sessions with older websites active (typically these older websites include stuff that I use frequently like Outlook, Google/Youtube, Twitter & other social media, Spotify, and a few other sites).

The other reason I do this is that I like my "recent history" to be ordered the way I like, so I can use it kind of like a "bookmark list".

The problem: Since about 4 days ago, each time I "delete history", ALL my accounts are signed out. Note that I don't have the option to delete cookies upon closing checked, and whenever I close Firefox without deleting history the sessions appear to be active.

I think 3 or 4 days ago there was a Firefox update? I remember at the time I was shown the extra tab with the release notes, but I didn't pay much attention. However when I noticed the issue, which was the day after, I assumed it was a new feature of the update that caused all these websites not to recognise my browser and thus ask me to log in again.

So just before going to bed, I tried 1) clearing my history for the day as I usually do, except 2) instead of closing directly after, I would go to the sites I want to remain logged in (in this case I just did Outlook, Youtube, Twitter, Facebook, Tiktok and Spotify), log into my accounts, and then close the browser.

So the following day, it worked "as usual"... almost... that is because when I deleted my history of the day, it logged me out of everything again. But in the "recent history" list, it showed the updated list (with the websites I re-logged into the day before).

So I can't guess what is happening, other that something is messing with my cookies each time I delete history. I even went to check manually to see if I still had the session cookies stored in Firefox and it appears to be the case.

Yesterday I also tried logging into a Google, waiting a few hours, and only deleting the history of the past hour, but the same thing happens, I instantly get logged out.

Additional info: when I "delete history" I only check the first five options (those under history) and not the lower two (under data).

Thanks for your help, and sorry for my English !

Asked by Mooray 1 year ago

Answered by AliceWyman 1 year ago

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Headphones not working with Firefox and only Firefox

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no… (read more)

1) When I played a video on Youtube with Firefox via my computer speakers, they worked flawlessly. 2) Then I plugged in my headphones via the headphones jack, there is no sound. 3) I went to Windows settings and checked the volume mixer and tested the sound, the headphones worked. 4) I opened Edge and played a video on Youtube, the headphones work flawlessly. 5) I played a video through my media player, the headphones work flawlessly.

So my conclusion is that it is Firefox that is broken.

I closed Firefox and restarted it and tried steps 1 to 5 above, still got the same results. Firefox did not play any sound over the headphones while all the others worked flawlessly.

I restarted my computer and tried the steps again and still got the same results.

I also deleted Cookies and Site data from Firefox settings and still no luck.

Any suggestions?

Asked by chris1810 1 year ago

Answered by chris1810 1 year ago

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Bookmarks not showing up on Bookmarks Toolbar

I have used Firefox for years. Yesterday, somehow "Pocket" login is all I can see on the bookmarks drop down menu and my bookmarks toolbar is blank. I can see the toolb… (read more)

I have used Firefox for years. Yesterday, somehow "Pocket" login is all I can see on the bookmarks drop down menu and my bookmarks toolbar is blank. I can see the toolbar, but nothing is on it. I disabled the Pocket add-on, selected the toolbar and bookmarks to Always Show. None of the suggestions I found in the community have helped. I do not have a Customize option in the "hamburger" menu as I have seen in recommended.

I have gone into Settings and deselected everything Pocket.

I have to go into the menu, which shows "recent" bookmarks, and then have to search the bookmarks.

How can I get my bookmarks back on the toolbar and get rid of Pocket. Thank you!

Asked by cozad.carol 1 year ago

Last reply by cor-el 1 year ago

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How to disable SafeSearch

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off. we had a solution to disable it by changing DNS in our browsers to CloudFlare.… (read more)

Hi My government has enabled SafeSearch over our internet. we cant disable or turn it off.

we had a solution to disable it by changing DNS in our browsers to CloudFlare. but unfortunately, it's not working anymore, so the SafeSearch is back online again...

now, how can we disable it?

Asked by A.R.B.N 1 year ago

Last reply by A.R.B.N 1 year ago

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Exporting Password file

When I export my Firefox Password file to my computer, it saves it as an Excel report. I don't have Excel and can't edit to read the information. How do I get it to expo… (read more)

When I export my Firefox Password file to my computer, it saves it as an Excel report. I don't have Excel and can't edit to read the information. How do I get it to export as a PDF or free word document?

Asked by Casey 1 year ago

Last reply by cor-el 1 year ago

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Mitid

Dear Firefox Your browser is generally excelent. But you MUST immediately fix your problem with the danish Mitid access. Every dane uses Mitid acessing banks, public webs… (read more)

Dear Firefox Your browser is generally excelent. But you MUST immediately fix your problem with the danish Mitid access. Every dane uses Mitid acessing banks, public websites, healtcare etc etc.

Best regards Erik Oxenbøll

Asked by erik74 1 year ago

Last reply by cor-el 1 year ago

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secure connectin failed error code SSL_ERROR_RX_RECORD_TOO_LONG

Secure Connection Failed An error occurred during a connection to aadhaar.jharkhand.gov.in:8055. SSL received a record that exceeded the maximum permissible length. Err… (read more)

Secure Connection Failed

An error occurred during a connection to aadhaar.jharkhand.gov.in:8055. SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by pappuamlo 1 year ago

Last reply by cor-el 1 year ago

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Trouble using danish "MitID" authentication with Firefox

Cannot logon danish e-boks.dk from Firefox with MitID authentication used for banking and communication with the authorities. Using using Firefox on Windows 10. MitID say… (read more)

Cannot logon danish e-boks.dk from Firefox with MitID authentication used for banking and communication with the authorities. Using using Firefox on Windows 10. MitID says it is a recent Firefox update causing the problem. Use another browser, they say. Mobile phone Samsung/Android browser has a similar problem. So maybe the problems are also in MitID updates and MitID tests have only been carried out on Google Chrome and MS Edge :(

Asked by Kenneth.Plesner 1 year ago

Last reply by Joergen 1 year ago

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Please help fast i lost all password

i changed password on firefox account to be able to login on mobile, and then my account on desktop disconnected so i login again with new password, and after sync it cha… (read more)

i changed password on firefox account to be able to login on mobile, and then my account on desktop disconnected so i login again with new password, and after sync it changed all my synced passwords and i lost every password saved, that happend about an hour, i don't have access now to anything i've please help am locked out from everything right now i need to undo last synced passwords on firefox desktop this really important

Asked by Ahmed Elmahdy 1 year ago

Last reply by Ahmed Elmahdy 1 year ago

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I need technical assistance with my Firefox browser, this issue needs fixing or I have to drop Firefox entirely

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I l… (read more)

I am having trouble with my browser relating B of A online account.**I have had the BofA tech staff determine with me that the issue is with my Firefox browser.**When I log in to my BofA bank account, I then click on the make a payment button so I can pay online.**At that point when I click on the make a payment button my entire monitor screen goes white.**Sooooo frustrating.**We've updated my firefox software, we've cleared my cache history, we've also determined that if I use another browser like GoogleChrome that i now can make a payment online on the BofA website.*However, I only use Firefox and with all of the tech support I've received, they've assured me it is a Firefox browser issue and not a BofA online banking issue.*Also, I have another credit card with capital one.*When I go to that web page via firefox browber I can make a payment simple and as easy as always.*But no matter what I do, I cannot use Firefox to do my online banking with BofA.*For the last few years I've used the BofA online banking system with no issues.*Please help me determine why Firefox is giving me such problems ??**Folks are recommending I drop Firefox all togehter and go with Google chrome.*I'd prefer to stick with Firefox if someone from your tech team can PLEASE help me asap

Asked by bobglanville 1 year ago

Last reply by cor-el 1 year ago

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Is there a way to share localStorage in Firefox with State Partitioning technology?

Storage permissions are authorized by the user using the requestAccessStorage API recommended by Mozilla, but localStorage is not shared. Only cookie data is shared. I wa… (read more)

Storage permissions are authorized by the user using the requestAccessStorage API recommended by Mozilla, but localStorage is not shared. Only cookie data is shared. I want other way to share localStorage in Firefox with State Partitioning.

Asked by as514188 1 year ago

Last reply by as514188 1 year ago

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Browser blocking banking log in

Firefox is blocking my access to my bank log in. Microsoft Edge does work perfectly with nothing else changed. I talked with my bank and the error is not theirs, the re… (read more)

Firefox is blocking my access to my bank log in. Microsoft Edge does work perfectly with nothing else changed. I talked with my bank and the error is not theirs, the referred me back to you. Help me resolve this. This did not happen on my old laptop with Firefox. There are no other obvious problems. This is weird. I hate Microsoft, help me stick with Firefox. Thank you.

Asked by doctorbrucethomas 1 year ago

Last reply by cor-el 1 year ago

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Can no longer see or customize extensions on toolbar!

All of my extensions just got moved into a single new extension button. I understand this feature was just added to 109 but is quite terrible. I can no longer see my ex… (read more)

All of my extensions just got moved into a single new extension button. I understand this feature was just added to 109 but is quite terrible.

I can no longer see my extensions on the toolbar. I now have to do even more clicks to access certain options or settings. Which is dumb as it now takes longer to get where you need to go.

This is a terribly added feature. Not sure how this passed. The quality of life is not improved in any shape or form with this. Only makes things worse.

For example. I have norton safe web and search. I now have to click on the extension button to see if a page is safe or now have to do multiple clicks to access that extension.

This new feature is terrible and I really hope it is reverted.

Asked by arugula 1 year ago

Answered by arugula 1 year ago

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Ancestry missing DNA matches

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? He… (read more)

Ever since last Firefox update have been unable to access my DNA matches in my Ancestry program. Are you working on fixing whatever it is that you did to cause this? Heather

Asked by sparrowpilot 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago