Firefox Support Forum

I can't get to them. it's an email provider called tutanota it's encrypted email. I just changed the password and didn't save it in firefox so what is stored there is the old one. I changed that about 2 hours ago but I don't know if that mask creator created some other info or what and now I can't access my email. can you help me? they don't have support for free users. please, I can't lose that account, I use it for work

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.googleadservices.com."

Specifically this error message was just obtained on macOS Ventura 13.1 on my Intel based MacBook Pro using Firefox 109.0.1. It happens on all Windows machines I tried, on my iPad and iPhone.

I saw at least a million similar questions similar to this one, even more advices on how to address it - and no answer helps.

Hello,

I downloaded Firefox on a new computer. I logged in with my existing account and synced my data

This was successful. All of my bookmarks and extensions were downloaded properly.

I went into the customize menu to alter my toolbar. However, there were no icons for any of the extensions that I added, such as Bitwarden or Ublock Origin.

Due to this, I am not able to add these extension icons to my toolbar.

I verified that the extensions were all properly downloaded and that they work as they should.

I have already attempted to restart Firefox, uninstall and reinstall certain extensions, and to reinstall Firefox entirely. However, my extension icons do not show up still in the Customize menu

I am not trying to do anything in the Private Browser.

How can this issue be resolved?

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

I am running Linux Mint 20.3 Cinnamon. When installed through the Mint Software Manager, Firefox comes with the DisableAppUpdates policy enabled, which is meant to disable automatic updates. This suits me just fine, as I prefer to update Firefox manually as new versions are released rather than have them pushed on me. However, I've found that Firefox does update automatically. In fact, because of the policy, I am unable to prevent it from updating automatically. As you can see in the included screenshots, I am running the most recent version of Firefox (released today), despite updates being ostensibly disabled. I cannot find a way to disable the policy or prevent the automatic updates.

Why is this happening, and how can I stop it?

When I attempt to login to different sites, I am unable to select my saved logins from the drop down box. When I click on the login username box, the login flashes and does not allow me to select my saved username and password. So far, I have tried restarting my computer and unchecking and checking the auto fill option in settings. Please help!!!

Hi! I recently closed Firefox like I do every single day, and when I came back all of my tabs were gone. A folder appeard on my desktop with, what i pressume, is the files for the previous session. I moved the files from the sessionstore-backups folder to the Firefox profile folder and nothing happened. Can someone please help me?

Thanks!

I know that there has to be a way to edit the about:config to manually disable individual add-ons (addons) for certain sites. Some add-ons have this built into the extension itself but others (like Honey) are either off or on, but I cannot find any documentation on it.

I would still like to use the extension without having to remember to turn it off and on all the time for websites that I do not want it to spam suggestions at me. Thanks in advance.

Good evening Community,

I have a prolem with my firefox browser since about 3 weeks. So I hope somebody around here can help me with that. Somehow it occurred that HTML5 videos need very long to load. Sometimes it even shows me the message that I should restart the browser. I really cant find the problem. I have the newest version: 109.0.1 (64-Bit) I deletet the cache. I also didnt install any Plugins or addons. Since the problem occured.

I tried other Browsers on my Computer and it works just fine. By the way I also have a pretty new Computer, the specs are fine.

The only thing I didnt try, is to reinstall Firefox. Because i have a couple of tasks opened which I dont want to lose or put in booksmarks. But that also cant be the problem. Because I always had around 10-20 tasks opened in the past.

I hope somebody can help me or had the same problem and knows how to fix it.

Sorry for my bad englisch.

Nice regards. BS

Not sure what is wrong, but when I boot up computer and click on Firefox logo it appears that many, many pages open and makes me think I have a security problem. In addition, Google keeps saying I have sessions open but I have not done so. I have changed passwords, but I am still worried. I found another IP address on my security detail. I am an old lady and pretty worried. Maybe I should go to another browser.

Pretty much the title. On the first launch after update, the firefox logo on my taskbar turns into a blank page icon (with the top right corner folded down) and then after I close the program there is no icon for it on my taskbar.

It only takes a few seconds to add it back to the taskbar, but it's been happening for a few months now, and with these frequent updates it's gotten pretty frustrating.

Some text, and hyperlinks are yellow. Yellow text on a white background is impossible for me to read. Hyperlinks are normally blue. Can I change the text from yellow back to blue?

Firefox won't stay my default browser. Every time I sign on after rebooting MS changes the default to I don't know what. It doesn't say what is the default. It wants edge I guess but I deleted the entire edge app and all its dlls. So how do I make the choice through the "set defaults" settings permanent?

When Firefox automatically updated to 109.1 tonight, I lost all my saved passwords and bookmarks. The bookmarks aren't in a file under 'Restore' in 'Manage Bookmarks' (but I had saved them so I got most of them back). But I can't get my passwords. What happened?