Firefox Support Forum

I've been using the "L" key to jump ahead on YouTube, but as of this week pressing the key keeps opening the Firefox Search Bar instead. It's driving me nuts and I'm about ready to give up on FF.

I can find no way to change the shortcuts or stop it from taking over when I use shortcuts on various sites. Any suggestions?

Win10 Firefox 109.0 (64-bit)

My Firefox browser only keeps the history of todays websites. I don't know when it started doing this, however the settings menu calls for it to save all the history and it, in fact, used to do that. I don't know if there is a setting or something else that causes it to behave this way. Your assistance is greatly appreciated. Thanks.

How does one migrate Firefox bookmarks and passwords from an old computer to a new computer?

There are four computers involved in this shuffle. Two new, one being retired, and one being repurposed. The only thing we haven't been able to figure out, is how to migrate Firefox's information from one computer to another one.

And, we've been working on this since Christmas. Edge, Brave, and Chrome took minutes. Combined.

But, transferring the information on Firefox has been impossible. Yes, I've read the help topics. No, they were not helpful. Firefox will not accept either the backup or export files from the old Firefox across multiple computers.

Yes, I have Sync. And, no, that hasn't worked either.

So, what is the next step?

I signed in to my account on my desktop today just as I have for years. I was asked to verify it was me. You sent me a code. I could not figure out where I was supposed to enter that code. I saw no instructions where to type it in and I could not see any space to enter the code into. Now I am locked out. I have been on firefox for years. I am 76 years old now, a recent stroke victim, and this is very confusing to me. Can you make this simpler? Please explain where I need to type in the code you send and let me try again. Please reply. This is stressing me up. It all started today when I tried to add this account to a new iphone my kids got for me. I have only used android phones on my firefox account. I won't try to add firefox to the iphone again. iphones seem to be complicated enough as it is. I can use it on Microsoft I hope. but I still need firefox to continue working on my android desktop. Firefox has all my passwords for other apps stored on it. As well as the saved favorite websites I have placed on there over the years. Many, Many of them. I am used to having the firefox saved password function to quickly log me in to those applications . Please help me get it back up and running. please email me the solution to [email removed from public] William C

After restating my desktop Mac, all my stored bookmarks (100's) have disappeared. Following the instructions on the Mozilla Help Pages to restore bookmarks, I received the following response: "Unable to process the backup file". So how do I restore my bookmarks? I am also unable to add a new bookmark. What is going on? Also, why is History no longer being logged? Clicking on the History tab, no history is displayed.

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account.

I tried reading Get help section, but most of the doubts were on MacOS.

Windows specification Edition Windows 11 Pro Version 22H2 Installed on ‎29/‎9/‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0

It has been happening with the latest update for last 1 month. It was working earlier as expected.

I'm using Firefox Version 109.0.1 (64-bit)

I've already tried reinstalling Firefox on my Windows, but It didn't work.

I opened firefox today and after an update found an unwanted item on my toolbar - a little puzzle piece icon that brings up a menu of extensions. I have no use for this button and I never will, and I do not want it on my toolbar, but for some reason the option to remove it has been greyed out and it cannot be moved or removed using toolbar customisation. Someone please tell me how I can remove this pointless item from my toolbar.

If I have to go more than 2 steps into a web site, example accessing my propane account, Firefox hangs up and I need to use a different browser to access my account. This happened with ChatGPT, when I got to the log in page Firefox hung up, I used the CCleaner browser to get into the website. I'm guessing I have something setup in the security settings of Firefox that's blocking me.

I am on a Mac M1 and up to a month ago I was using the latest version of Firefox (regular) and the last few weeks it had this issue and when I switched to Firefox Dev Edition it went away until today.

The issue is defined as when I right click on a link it left clicks and right clicks on the link at the same time. (It loads the page I clicked on and also triggers the context menu)

I have no themes, no extensions.

Anyone have any idea how to fix this? It's not happening in Safari or Chrome (both latest versions) and it took me years to finally migrate to Firefox and would hate to go back.

Thanks in advance!

Using Firefox Developers edition since the update to 109.0b3 (64-bit). The scroll wheel doesn't work, the mouse button I have mapped to the back button no longer works. If I launch Firefox in troubleshooting mode everything goes back to normal and the mouse performs perfectly in troubleshooting mode. Back in normal mode I have tried disabling all three of my extensions and the problem persists. Mouse performs perfectly in every other application. Sounds like a bug, but I can't find anyway to report it. Any ideas? Thanks

In the pre-Webextension days, there was an add-on that allowed one-step install/run of downloaded executables. It worked like this: When the option was selected, the executable was downloaded into a temporary directory, execute it from there, and finally (optionally) delete it.

Now I only do it manually.

Ironically, MS Edge has this functionality built-in (see attachment).

Is there a way to achieve this on FF?

_05: chrome browser network panel after refreshing 5 times domContentLoaded: 328ms

_06: firefox browser network panel after refreshing 5 times domContentLoaded: 1880ms (5.73x slower)

the problem seems from that the request from firefox gets 200 wheras chrome gets 304 unmodified, which explains the huge speed difference in reloading.

Hi guys! Currently I'm working on a project which renders video with webGL. The result works on all browsers as expected but not with Firefox vers 109 for Apple Silicon devices (m1, m2) - the video animation is just lagging,it takes cpu usage up to 160% and the video itself is stretched. Comparing to that Chrome takes 22%, Safari 14% of cpu usage. It's just regarding to this devices, it works fine on Microsoft so I think it's a browser bug regarding to osx verision. Could someone pls help me with that or have a look over?

Used to be very practical with add-ons in the toolbar (cf 1st screen), but with the update they are not here anymore (cf 2nd screen). I don't want to click on the extension button for those addons I'm always using, I want to revert to having the buttons in my toolbar !!!!!!!!

PLEASE DO NOT COMMENT TO GO TO CUSTOMIZE TOOLBAR WITHOUT TESTING IT YOUSELF AND INCLUDING A SCREENSHOT !! This does not work, there are no buttons to drag and drop for the addons.

Bought a new windows 11 ASUS laptop. Trying to install an HTML bookmark file from older windows 10 ASUS laptop. When I execute the HTML file import on my new ASUS windows 11 laptop, nothing happens. Even found and removed the "block protection" in the HTML file.

Why am I unable to import a firefox bookmark HTML file?

Thanks for any solutions anyone can provide.