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import bookmarks

After downloading the latest version of Firefox, I was unable to import bookmarks from my earlier version. Therefore, I uninstalled the latest version and am using the … (read more)

After downloading the latest version of Firefox, I was unable to import bookmarks from my earlier version. Therefore, I uninstalled the latest version and am using the former.

Since I can see no advantage of switching to the latest version of Firefox, how can I disable the ever present, annoying reminder to do so.

Asked by andersonld37 1 year ago

Last reply by Terry 1 year ago

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Installation aborted because the add-on appears to be corrupt.

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrup… (read more)

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrupted can someone help? please contact me under my email [email removed from public]

Asked by Farzam Maghouli 2 years ago

Answered by Farzam Maghouli 2 years ago

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Bank User ID won't auto fill

Hello, My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password. Until just a few d… (read more)

Hello,

My bank's website has a 2 page verification process for logging on. The first page is for the User ID and the second page is for the password.

Until just a few days ago, I could enter the first letter of my User ID into my bank's website login field, and FF would auto-fill the rest. Now when I enter that first letter, nothing happens. I then have to look up this info before I can continue. Luckily, the second page (for the password) is working just fine.

If I remember correctly, there has been a recent FF update. This new update may be the source of this issue.

Please help!

Thanks, Andre'a

Asked by DreaSpirit 2 years ago

Last reply by DreaSpirit 1 year ago

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On playing online videos screen flashes, goes blank until site / video is closed

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not blac… (read more)

So, for awhile now when I go to some sites, the screen suddenly starts flashing, then it jitters and turns some light color (like a light green; not blue screen, not black). If I guess where the "X" is to shut down the tab that has the video, I can end this. Often, like on youtube, I find the problem is some ad video that was playing. The rest of the site is ok. But not always.

One site I wrote down a few days where it happened: https://www.nbcsports.com/philadelphia/eagles/eagles-face-giants-2022-playoff-opener?cid=sm_npd_rsn_phi_fb_mn&fbclid=IwAR3rGUEa0W8fElrzCWANSIUpti9VKlbn0iHyvcFsviajYExo5tcRSyWBJXA

scroll down to video and everything blinks, becomes unuseable

It happens in lots of places, though. It is not per se a YouTube problem or just a problem at NBCSports. I shell out to MS Edge, and it seems to handle everything fine, so I'm assuming at this point it is a browser issue.

One last point: after this happen the screen display is degraded even after I manage to shut down the offending tab or video. It takes a Log off/log back in or reboot to fix everything. The degradation takes the form of making the screen look a bit like a pointilist painting, although that's an exaggeration.

FF 109.0.1 64 bit Windows 11 NVidia GeFORCE RTX 3060 running studio driver 526.98 (I have switched periodically from / to their gaming driver, which doesn't seem to matter)

Any help, appreciated.

Asked by monsieurms 2 years ago

Answered by cor-el 2 years ago

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Controlling camera in Firefox

Hi there, I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. Thi… (read more)

Hi there,

I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This second camera is better quality and preferred, I visit a web site. When I first activate the camera, I am presented with a dropdown of available cameras. The USB camera appears in the list. All is fine. I instruct Firefox to "allow" this camera to be used. (first image) However, after a short time, less than a second, the same dialog is shown again, this time without the USB camera. (second image) There have been no actual hardware changes. I can then click "allow" again and the *integrated* camera works, i.e. not the desired camera. So, two questions, really. First, what just happened? Did Firefox try to control the USB camera, find that it couldn't, and redisplay the dialog showing only the "controllable" option? Second, my desired endpoint here is for the web site to use the USB camera. How do I achieve this? I can easily do this with Chrome but I like Firefox. TIA.

Asked by pete103 2 years ago

Last reply by pete103 2 years ago

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want to turn off "battery drain" notifications

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox versi… (read more)

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox version 109.0.1)

Asked by meredithcr 2 years ago

Last reply by meredithcr 2 years ago

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How do I stop Firefox from constantly popping up that there is a new version?

The last time I updated Firefox it forgot my open tabs and browsing history. I never want to update Firefox again so how do I disable this annoying popup about a new vers… (read more)

The last time I updated Firefox it forgot my open tabs and browsing history. I never want to update Firefox again so how do I disable this annoying popup about a new version? If I cannot eliminate this I will change to another browser.

Asked by s.wisher 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
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FireFox font is unreadable and thin

Certain fonts are displayed not as what I set them to in Firefox's settings. At first, I thought it was a windows OS font related issue- it's not. I've followed everyth… (read more)

Certain fonts are displayed not as what I set them to in Firefox's settings.

At first, I thought it was a windows OS font related issue- it's not.

I've followed everything here: https://support.mozilla.org/en-US/questions/1323130 (The answer support link is inaccessible. But following the answer did not fix my issue.)

Also looked to see if any of my add-ons are affecting it. I've disabled them on the sites (in the screenshot) but the fonts are still displayed as attached. Checked to see if the add-on uBLOCK is disabling remote fonts, that feature is not checked so that's not the issue.

Please help, thank you.

Asked by beasther 2 years ago

Answered by beasther 2 years ago

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Removing sync info

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, … (read more)

I have a question regarding syncing. Is there a way to remotely remove all synced information from Firefox on a particular PC without actually accessing it? For example, if I sync my home PC Firefox with my laptop or my work PC. Then, one day, for some reason I no longer have access to my work PC, and all of my sensitive information is there. Or if I lose my laptop, or if it is stolen... Is it possible to remove all sensitive information from a remote synced PC? Alternatively, is there a way to remove all synced information every time I close the browser? This way I can remove a particular PC in my Firefox account and once the browser is restarted at the remote location, the data will no longer be pulled and synced. Can this be done? Thanks in advance!

Asked by golosrazuma 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
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New Comment Popup

How can I turn off the new Facebook Comment popup? I want to use the old version where the comments are listed under the original pots not in a seperate narrow popup win… (read more)

How can I turn off the new Facebook Comment popup? I want to use the old version where the comments are listed under the original pots not in a seperate narrow popup window.

Asked by 1artworkz 2 years ago

Answered by 1artworkz 2 years ago

  • Solved
  • Archived

Middle mouse button click, new tab opened AND switched to that tab.

Hi, Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It… (read more)

Hi,

Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It is very frustrating. I want open multiple tabs and then view those tabs. Now I have to, suppose I have 5 links listed in webpage:

I middle mouse 1st link Then I have to return to my previous page I middle mouse 2nd link Then I have to return to my previous page I middle mouse 3rd link Then I have to return to my previous page I middle mouse 4th link Then I have to return to my previous page I middle mouse 5th link Then I have to return to my previous page

If it is new DEFAULT, then please make ant option to switch back in about:config, thanks!

Asked by kirsciukas 2 years ago

Answered by Terry 2 years ago

  • Solved
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OS authentication enable via registry?

Hi, I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in r… (read more)

Hi,

I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in registry?

Asked by jewmo159 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
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Can't setup Dropbox in Firefox

I tried to Connect Dropbox to my desktop, but the page would not load. Chrome has no problem loading the page. Could someone please let me know if they have the same … (read more)

I tried to Connect Dropbox to my desktop, but the page would not load.

Chrome has no problem loading the page.

Could someone please let me know if they have the same problem

Asked by noel_envode 2 years ago

Answered by noel_envode 2 years ago

  • Archived

Firefox crashing after granting permission to webcam ONLY AFTER account sync

Macbook pro M1 macOS 13.2 (22D49) Firefox crashes after granting permission to use my webcamera. I performed a complete refresh of profile and without installing any ex… (read more)

Macbook pro M1 macOS 13.2 (22D49)

Firefox crashes after granting permission to use my webcamera. I performed a complete refresh of profile and without installing any extensions or setting up Mozilla Sync I tested using this page https://webcamtests.com/ and everything works as expected.

I think installed my list of extensions that I use and tested again, everything worked.

I then enabled Mozilla Sync and tested again, immediate crash right after granting permissions with a TCC policy violation according to the crashreport.

I then tested in safemode with all extensions disabled and it still crashes. So it works before enabling Mozilla Sync, but not afterwards, so something in my sync is causing this EVEN when in safemode.

Asked by mozilla402 2 years ago

Last reply by cor-el 2 years ago

  • Solved
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Router address autocompletes with old URL

My router address with extensions is xx.xx.xx.xx/#/login. My previous router was xx.xx.xx.xx/cgi-bin/MANGA/index.cgi. When I type the IP address without anything after it… (read more)

My router address with extensions is xx.xx.xx.xx/#/login. My previous router was xx.xx.xx.xx/cgi-bin/MANGA/index.cgi. When I type the IP address without anything after it, the URL entry changes from the new address to the old one every couple of seconds. I can't log into the router because it keeps changing. I disabled URL autocomplete, but it doesn't change it. Whenever I enter the address, it still completes with first the correct and then the incorrect URL.

How do I stop this? Thanks in advance.

Asked by New New Spectre 2 years ago

Answered by cor-el 2 years ago

  • Archived

After downloading a file from Google Drive, Firefox 1) annoyingly does not ask me in which folder to download the file and 2) opens a preview of the document

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and y… (read more)

As mentioned Firefox, unlike Chrome, does not ask me where I want to download a file on my computer. I have it checked to "Always ask me where to download the file" and yet it still does not. Additionally when downloading PDFs it opens another tab as a preview for the document in question that I have just opened, but I do not want it to it is quite annoying. Thank you for your help.

Asked by ianshotts123 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

You deleted years worth of work from my computer

Just when exactly are you going to repair all the damage you did to my computer a few days ago -- years of valuable work, gone! And who the hell gave you the right to ge… (read more)

Just when exactly are you going to repair all the damage you did to my computer a few days ago -- years of valuable work, gone!

And who the hell gave you the right to get into my computer -- my personal property -- delete all that work and replace it with ads from people that want to sell me stuff?

That's what the "upgraded" Firefox did to my computer, just days ago, and I want it FIXED!

If there's going to be a class action lawsuit out of this I will join in a heartbeat!

Now I want ANSWERS from you!!!!!

Jack Holloway p.s. how dare you send out a money-begging message to millions of folks who have been ruined by you?

Asked by rerednaw.nogero 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Ad income for FireFox

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts." I just wanted to know if Mozilla is … (read more)

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts."

I just wanted to know if Mozilla is paid for each click or for each unique click. If I click it 100 times on the same computer, does Mozilla get more income than if I were to only click it once?

Asked by Bard 2 years ago

Last reply by Bard 2 years ago