Firefox Support Forum

"Go back one page" doesn't work correctly with YouTube. 50% of the time it just changes the url, but doesn't load the page, and the video keeps playing. You have to refresh a page to properly load it

I have a problem with buttons in google docs, buttons works but pictures of buttons are dissipated. I asked about this questions to the community, but nobody could help me. I can't find if I can to get help from technical specialists of mozilla company? Is there only this community? This is really huge problem for me, because I work a lot with google docs and if I don't solve this problem then I'll have to go to another browser, but I don't want to :(

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to get the streaming working again so I don't have to switch browsers.

Often, when I try to search on Google using the search bar, Firefox will load and load and load... and then fail to actually load up Google and search my query.

It doesn't matter if I do this on a new tab or an existing one, it will load and load for probably about 15-20 seconds, and then acts as if I didn't try to do anything at all.

Once it's had it's moment, and successfully fails to load Google, I can try again and it will instantly load Google when I try again, and will continue to do so for a while.

While this issue is happening, I can load any other website just fine. It only affects Google searches using the address bar.

Any idea on a solution or anything I can try to stop this issue occuring?

Hello,

I've just downloaded firefox, making the switch from chrome. Doing so I've migrated a couple of tabs and extensions I had. Totally it was 50 tabs, with 6 extensions, I've downgraded now with the switch and it's only 37 tabs and 2 extensions, even so firefox is using more ram than google by a large amount. With 50 tabs open, chrome was using 1.5gigabytes of memory. With the same 37 tabs and extensions, firefox is currently using 6 gigabytes of memory.

The tabs used are from reputable sources, so firefox shouldn't be breaking on these websites. The extensions I am using at the moment on firefox is, Ublock origin, Dark Reader.

As far as reputation goes, firefox should be using less Ram than chrome. Is there a setting I should know about to lower such performance issues? Firefox acceleration is ON.

Thank you for any answers.

Hello! Recently switched from Chrome to Firefox. I wanted to get browser push notifications from Facebook, specifically Messenger, but it won't toggle on for some reason. When I refresh the page, it's still off. I've allowed Facebook.com permission to send notifications, cleared cookies and cache, and even uninstalling Firefox extensions, but no luck. Any help?

For the last few months (perhaps concurrent with a Firefox update, but I don't remember), Firefox seems to be having problems with Google-sourced stuff. It's intermittent, but the most frequent failures are searches using either the address field or the dedicated search field - much of the time I just get a blank page, and at first it looks like it might be trying to load something, but after awhile the "X" abort icon changes to the reload icon, signaling that it thinks it is loaded or has given up. Success or failure seems to come in waves or phases, not completely random - immediately retrying will usually not work. If I can get to the Google home page by typing "google.com" directly (which has a much better batting average than searching in the address/search fields, although not always), I can search directly on the Google page without trouble for some mysterious reason (perhaps that fills the page using AJAX rather than reloading - I'm not sure). But then clicking on one of the results might not work, because that initially goes to a Google URL before redirecting to the requested page. I've resorted to extracting the page location from that redirection URL just to bypass Google.

Other Google services have problems, too. YouTube's home page usually loads outlines of videos, but sometimes it fails to fill in thumbnails and other details or does so VERY slowly. Occasionally even reCaptcha will fail to load when I'm trying to log into some site that uses it. And even when something appears to fully load and function (e.g. a couple Google Sheets I use daily), often the "stop loading this page" X and hourglass on the tab will remain, indicating that it thinks something is still loading (in that case, it seems to never time out - I either click the X or ignore it). All these types of failures started at the same time, so they seem to have a common cause.

I have not noticed any problems with sources that are not owned by Google. And Chrome and Edge have no problems at all. So apparently it's specifically Firefox and Google that are not getting along. I'm running Firefox 108.0.1 (in PortableApps, although located on my hard drive) on Windows 11.

These failures happen even if I start Firefox in troubleshooting mode (which proves it's not caused by an add-on) or open Google in a private window so that there are no cookies involved. Since Chrome works, I also tried using the User-Agent Switcher add-on to pretend I'm Chrome, but that also has no effect. I expected to see tons of other complaints about this on the web, but there have been surprisingly few, and the only suggestion that seemed relevant (and effective for some people) was to set "security.tls.enable_0rtt_data" to false, but that has not made any noticeable difference in my case.

I waited through a couple Firefox updates, hoping it would just get well, but I've lost patience. Are there any new ideas out there?

Hey, guys!

Does Firefox provides us with an option to group the tabs. I tried finding it in Firefox Tab's content menu and Settings but couldn't. I tried the Simple Tab Groups add-on but didn't like it. I want to groups the tabs and want them in the tabs section just like How Google Chrome does it?

Thanks!

Hi all,

On your latest install Firefox 108.0.1 my tabs have moved to the bottom of my browser near my taksbar in window 10. The tabs are not working correctly. Please fix. Thank you.

P.S. it working in firefox safe mode. The tabs show a the top of screen and you can add multiple tabs.

Richard M. Ambrosino

Hi, When you click "settings" in notifications, in the privacy and security settings, a new window opens instead of a tab, so this setting has no URL of its own. In Chromium-based browsers they have the URL "*browser name*://settings/content/notifications", so I could add this URL to bookmarks and access it quickly. Is there any way to do something similar in Firefox? Thanks

Long story short...I lost my hard drive, reinstalled windows....I never used a firefox login on this laptop. I do have a backup of all my data/appfiles --- actually i cloned the failed drive. So I have this directory in my backups:

D:\Users\USER\AppData\Roaming\Mozilla\Firefox\Profiles\810aqnu7.default-release-1636153011215\bookmarkbackups. There are a bunch of JSON versions of bookmarkfiles there stored....how can i get my bookmarks back with these files?

where is the "current bookmark files" stored? which directory?

thanks in advance.

bold textI need to sync my phone to my new computer so I can get my bookmarks and passwords transferred over to my new computer. I am afraid to scan the QR code because it reads as if it will sync this empty canvas to my phone and wipe all of my data out. What steps do I need to take?

Since the last Firefox update to 108.01, or that is when I first noticed this problem. When I have many tabs open right to the end of the tab bar the new tab + disappears off the screen. The more tabs I open it does correctly automatically reduce the width of the tabs but pushes the + tab off to the right, this never use to happen before it always kept the new tab + in view.

Good day,

Would like to note that Youtube Music Control Bar doesn't seem to work on your browser anymore. Edge is working besides your browser can I ask is this a youtube problem or is it on my side or yours?

Kind Regards.