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Firefox crashes since upgrade to MacOS Ventura Version 13.0.1 (22A400)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats… (read more)

Since the OS upgrade, any portal that I open (especially the ones that I have my user id and password saved) crashes. One crash report can be found at https://crash-stats.mozilla.org/report/index/7d671357-2d98-4bbc-b177-4029e0221221

I have tried disabling add-ons/ exensions, disabling auto-fill, downgrading security, reinstalling (even the ESR edition), deleting Firefox files from the library/application_support - but it doesn't simply work. Not sure if this is an OS issue.

Any ideas would really help. Getting the below info on the about:crashes each time:

Crash Reason EXC_BAD_ACCESS / KERN_INVALID_ADDRESS Crash Address 0x0000000000000018

Asked by sowmik.sengupta 1 year ago

Answered by cor-el 1 year ago

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Google sourced content often fails to load

For the last few months (perhaps concurrent with a Firefox update, but I don't remember), Firefox seems to be having problems with Google-sourced stuff. It's intermittent… (read more)

For the last few months (perhaps concurrent with a Firefox update, but I don't remember), Firefox seems to be having problems with Google-sourced stuff. It's intermittent, but the most frequent failures are searches using either the address field or the dedicated search field - much of the time I just get a blank page, and at first it looks like it might be trying to load something, but after awhile the "X" abort icon changes to the reload icon, signaling that it thinks it is loaded or has given up. Success or failure seems to come in waves or phases, not completely random - immediately retrying will usually not work. If I can get to the Google home page by typing "google.com" directly (which has a much better batting average than searching in the address/search fields, although not always), I can search directly on the Google page without trouble for some mysterious reason (perhaps that fills the page using AJAX rather than reloading - I'm not sure). But then clicking on one of the results might not work, because that initially goes to a Google URL before redirecting to the requested page. I've resorted to extracting the page location from that redirection URL just to bypass Google.

Other Google services have problems, too. YouTube's home page usually loads outlines of videos, but sometimes it fails to fill in thumbnails and other details or does so VERY slowly. Occasionally even reCaptcha will fail to load when I'm trying to log into some site that uses it. And even when something appears to fully load and function (e.g. a couple Google Sheets I use daily), often the "stop loading this page" X and hourglass on the tab will remain, indicating that it thinks something is still loading (in that case, it seems to never time out - I either click the X or ignore it). All these types of failures started at the same time, so they seem to have a common cause.

I have not noticed any problems with sources that are not owned by Google. And Chrome and Edge have no problems at all. So apparently it's specifically Firefox and Google that are not getting along. I'm running Firefox 108.0.1 (in PortableApps, although located on my hard drive) on Windows 11.

These failures happen even if I start Firefox in troubleshooting mode (which proves it's not caused by an add-on) or open Google in a private window so that there are no cookies involved. Since Chrome works, I also tried using the User-Agent Switcher add-on to pretend I'm Chrome, but that also has no effect. I expected to see tons of other complaints about this on the web, but there have been surprisingly few, and the only suggestion that seemed relevant (and effective for some people) was to set "security.tls.enable_0rtt_data" to false, but that has not made any noticeable difference in my case.

I waited through a couple Firefox updates, hoping it would just get well, but I've lost patience. Are there any new ideas out there?

Asked by OsakaWebbie 1 year ago

Last reply by OsakaWebbie 1 year ago

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keyboard shortcut

after the last update, the keyboard shortcut shift+esc opens the processes menu. i would like to disable it - this is the same shortcut that i frequently need to use on a… (read more)

after the last update, the keyboard shortcut shift+esc opens the processes menu. i would like to disable it - this is the same shortcut that i frequently need to use on a specific website, and needing to close the processes menu every time is deeply annoying

Asked by rot13enabled 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Save page as Text file - Large Web page

I have been trying to get a text file of all my Photo albums on Google Photos. I'm writing a Powershell script to change the text file into a CSV that I can send to frien… (read more)

I have been trying to get a text file of all my Photo albums on Google Photos. I'm writing a Powershell script to change the text file into a CSV that I can send to friends. This will allow them to find an Album's URL much, much easier (Like Google Plus).

Anyway, the text file works fine for the first part of the web page. But there isn't any more text after about the first 50 Photo Albums. Is there some way to remove this pagination so I get the whole web page?

Any thoughts? Or other methods.

Asked by mnelsen74 1 year ago

Last reply by mnelsen74 1 year ago

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Firefox jumps to new tab, even when setting disabled.

I have the setting: "When you open a link, image or media in a new tab, switch to it immediately" disabled, but it still jumps to the new tabs when I open links in them. … (read more)

I have the setting: "When you open a link, image or media in a new tab, switch to it immediately" disabled, but it still jumps to the new tabs when I open links in them.

How do I stay on the same page while opening links in other tabs? I have tried CTRL + LEFT-CLICK, CENTER-CLICK, and RIGHT-CLICK menu to open in new tab.

I just checked to make sure Firefox was up to date.

Asked by j4gameone 1 year ago

Last reply by cor-el 1 year ago

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amazon black screen

When I log into amazon with mozilla and try to search for an item, amazons reply screen, on my windows 10 computer screen, goes black. When I do the same login sequence … (read more)

When I log into amazon with mozilla and try to search for an item, amazons reply screen, on my windows 10 computer screen, goes black. When I do the same login sequence using google, everything works normally. I prefer using mozilla . This is a recent problem with mozilla that started two weeks ago. I need this fixed. I don't want to change browsers but I use amazon frequently. Thanks for your help.

Asked by fsv0420 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Total WebShield extension issue

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShiel… (read more)

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShield, it opens full screen. Are there compatibility issues? Can you advise on how to fix it? It's very annoying.

Asked by maxima_2006 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Possible scam?

Recently I received an email from " Firefox Monitor<breach@mozilla.com> " advising that my email was found in a new data breach. Is this legitimate or from a scam … (read more)

Recently I received an email from " Firefox Monitor<breach@mozilla.com> " advising that my email was found in a new data breach. Is this legitimate or from a scam site? What should I do ?

Thanks for your assistance. Lloyd Ellis

Asked by lloydellis15 1 year ago

Last reply by James 1 year ago

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email from firefox moniter breach alerts. How do I know the email is valid not a scam itself?

firefox moniter found my email in a new data breach february 4,2023. Firefox sent me an email about it. how do I know the firefox email is safe to click on highlighted it… (read more)

firefox moniter found my email in a new data breach february 4,2023. Firefox sent me an email about it. how do I know the firefox email is safe to click on highlighted items in the email?

Asked by kmwdvm 1 year ago

Last reply by cor-el 1 year ago

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Urdu text do not appear correct in search results

Hello, I have seen a clear difference on the text that appears on the website (e.g. BBC Urdu) and same text in search results. I have tried different search engines (Goog… (read more)

Hello, I have seen a clear difference on the text that appears on the website (e.g. BBC Urdu) and same text in search results. I have tried different search engines (Google, Bing) and different browsers (Edge, Vivaldi) but same issue. Attached are the SS of the issue.

I am not sure if this has to do something with my DeepinOS. But would be thankful if can some guidance what to do? Thanks!

Asked by minajahan 1 year ago

Answered by cor-el 1 year ago

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Can't open links in a new tab

I am using Windows 11 on a new HP laptop. I had the same issue on my old HP laptop with Windows 10. Sometimes, I cannot ctrl-click on a link and open it in a new tab. It … (read more)

I am using Windows 11 on a new HP laptop. I had the same issue on my old HP laptop with Windows 10. Sometimes, I cannot ctrl-click on a link and open it in a new tab. It always opens in the same tab. I know there are html links and javascript links. Is it possible that the person designing the page makes it not possible to open in a new tab?

Asked by somelton 1 year ago

Last reply by somelton 1 year ago

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How do I set my location with latitude and longitude?

I want to allow websites access to my exact location. Where in about:config preferences do I set this up? I have read many confusing threads about this all over the web. … (read more)

I want to allow websites access to my exact location. Where in about:config preferences do I set this up? I have read many confusing threads about this all over the web. And I may have messed up a few of those preferences. So please tell me about related preferences and what their settings should be too.

I also want to block all other location info such as from my IP, Google, wifi, cell towers, etc.. So that the websites only get the exact latitude and longitude. It is easy for me to get my exact latitude and longitude by searching for my address on Google Maps. The latitude and longitude is in the resulting URL.

I am on a desktop PC using Windows 10 Pro.

Asked by firelight 1 year ago

Last reply by Mich 1 year ago

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Firefox not loading some sites

Firefox is having serious problems with loading some websites lately while Chromium browsers haven't. Most notably are some of the templates from Envato Elements, some o… (read more)

Firefox is having serious problems with loading some websites lately while Chromium browsers haven't.

Most notably are some of the templates from Envato Elements, some of which won't load at all.

This site in particular won't even load on Firefox.

I've tried everything from safe mode to trying another blank profile and nothing makes it work reliably on Firefox. But Opera opens this and all other sites without any issue.

This is ridiculous. I shouldn't have to change browsers just to visit specific web pages, especially ones that I was considering using to make my own pages out of.

Asked by Blagg 1 year ago

Last reply by willjoe24421 1 year ago

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Application error: a client-side exception has occurred (see the browser console for more information).

I am using Firefox browser with DuckDuckGo search engine. When trying to print a crossword puzzle daily form USA Today, I get the following message after pressing the pla… (read more)

I am using Firefox browser with DuckDuckGo search engine. When trying to print a crossword puzzle daily form USA Today, I get the following message after pressing the play button: Application error: a client-side exception has occurred (see the browser console for more information). If I refresh the page, the site continues on and lets me print the puzzle. I tried switching back to Firefox for the search engine with the same result. This issue does not occur on Google Chrome, however. I have included a screenshot of website when error occurred. Thank you in advance.

Asked by chopperdnp 1 year ago

Last reply by TyDraniu 1 year ago

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Web Site Tabs

When you open a web site, a tab is created. And, obviously, if you have more then one site open, they're all there. But I just noticed that with the fourth tab, they s… (read more)

When you open a web site, a tab is created. And, obviously, if you have more then one site open, they're all there. But I just noticed that with the fourth tab, they stop being visible, and there's arrows on the far left (and right). So if you have five or six pages open and you want to go back to the first tab/web site, you have to hit the arrow on the far left to make that tab visible, and then click on the tab.

So they went from one step/click to two. Why do they do this? If it aint broke, don't fix it!

I don't want it like this. I want all the tabs there, without any arrows. Just like it always was. How do I get it back to what it was?

Asked by Steve09 1 year ago

Last reply by Steve09 1 year ago

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viewing, saving, and deleting cookies

This is just a complaint . . . Settings>Cookies and Site Data>Manage Data does not show the server that set a cookie, it only shows the domain -- e.g. domain.com, n… (read more)

This is just a complaint . . . Settings>Cookies and Site Data>Manage Data does not show the server that set a cookie, it only shows the domain -- e.g. domain.com, not https://www.domain.com or even www.domain.com However, Settings>Cookies and Site Data>Manage Exceptions requires the complete server name. If I don't include "https://" or "http://" it adds them. This makes it difficult or impossible to actually manage exceptions; I can't specify which cookie(s) I want to allow, block, or save if I can't see the data that's stored.

Why can't I choose a domain in Manage Data and get a Manage Exceptions pop-up?

Asked by whatsit1 1 year ago

Last reply by cor-el 1 year ago

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Push notifications

I checked the box in privacy settings to "Block new requests asking to allow notifications". But I am constantly asked by multiple web sites if I will allow them to send… (read more)

I checked the box in privacy settings to "Block new requests asking to allow notifications". But I am constantly asked by multiple web sites if I will allow them to send me notifications. I despise the very idea of push notifications and will never use them or allow them. If this option in settings does not work, then why is it there? Is there a way to make the browser impervious to push notification requests?

Asked by deaddrake 1 year ago

Last reply by James 1 year ago

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Is it possible to create a shortcut to the notification manager?

Hi, When you click "settings" in notifications, in the privacy and security settings, a new window opens instead of a tab, so this setting has no URL of its own. In Chrom… (read more)

Hi, When you click "settings" in notifications, in the privacy and security settings, a new window opens instead of a tab, so this setting has no URL of its own. In Chromium-based browsers they have the URL "*browser name*://settings/content/notifications", so I could add this URL to bookmarks and access it quickly. Is there any way to do something similar in Firefox? Thanks

Asked by Chemita 1 year ago

Answered by cor-el 1 year ago