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Access to online banking website

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popu… (read more)

I am, for the last two to three weeks sufferering limited access to my Barclays online banking if I use Firefox. My bank eventually told me to use an alternate, more popular browser to access it, which I was loathe to do but it worked first time! This is not the first time Firefox has had these issues either. What are you doing about it?

Asked by jcprideaux 1 month ago

Last reply by peterjane3370 21 hours ago

Hiding or Collapsing Top Tab Bars

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that an… (read more)

Hello, I was just wondering if there was a way to remove the top open tabs bar on the browser. I am currently using the tree style tabs and was hoping to just use that and remove the visual clutter from the top.

Respectfully, Henry Bazan

Asked by henrybazan079 1 month ago

Last reply by cor-el 2 days ago

Dropbox and GoogleDocs

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document… (read more)

Dropbox has a feature for creating and saving GoogleDocs within Dropbox folders. This feature can be accessed via the Dropbox website interface (e.g. "Create->Document->Google Docs". This works well when using Chrome and Safari browsers, but I cannot get it to work with Firefox. When I create or try to edit an existing GoogleDoc via the Dropbox website, I am prompted to sign into my Google account, however clicking "Sign in" only refreshes the page, so the Google Doc cannot be loaded.

I have tried the following fixes: - Turned off "Enhanced tracking protection" for dropbox.com (via the shield icon to the left of the address bar). - Allow all cookies and trackers (Firefox preferences -> Enhanced tracking protection -> unchecked cookies and tracking). - Allowed cookies and site data from dropbox.com and google.com (Firefox preferences -> Cookies and Site Data -> Manage Exceptions).

Advice would be welcome, thank you!

Asked by pwdavenport 6 days ago

Last reply by jonzn4SUSE 6 days ago

Video playback stutter

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Rad… (read more)

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Asked by Je 1 month ago

Last reply by arnawa_widagda 2 weeks ago

Tab closing after previewing yahoo attachment

Just the last month or so, when I preview an attachment then download it, I find that my Yahoo email session has been closed. A recent Firefox update made it easy for me… (read more)

Just the last month or so, when I preview an attachment then download it, I find that my Yahoo email session has been closed.

A recent Firefox update made it easy for me to re-open the mail session but it never returns to the email I had open at the time.

Is this a Yahoo issue or a Firefox issue? And more importantly, how do I stop it happening?

I notice similar questions last year had no response

Asked by mailbox_657 1 month ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (read more)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 1 month ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Pointer disappears in Firefox when using Wayland.

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem. About … (read more)

I run Fedora 37 with KDE Plasma desktop on my Asus laptop. I have been doing so for a few years now on various computers I have owned. I have never had a problem.

About a month ago, I noticed that playing a youtube video in Firefox made my mouse pointer disappear. It is not limited to the page.tab, but all of Firefox, menus, tabs and window controls. When I move my mouse outside of Firefox, the pointer becomes visible. Move it back, and it disappears again.

The mouse functionality still exists inside Firefox, i.e. the on hover highlights all work as does clicking, but the pointer stays invisible.

If I switch from Wayland to X11, this does not happen.

Please put Wayland support back again or tell me how I might fix this. Thanks

Asked by peterthecoder 1 month ago

Last reply by jonzn4SUSE 4 weeks ago

I lost my logins, but autofill keeps working

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I… (read more)

I lost my logins out of nowhere, good thing is that autofill keeps working so I can still log in. I don't really get why it happened, but I would like to recover them. I still have all of my bookmarks and history, etc. When I looked out in the profile folder, I found out that the logins.json file actually has all of my logins (halg of them doesn't have the password, but I guess it's because it's encrypted or something), so I don't really get why they aren't displayed when I open view passwords and logins.

Asked by jcfplanck 1 month ago

Last reply by jonzn4SUSE 1 month ago

Newsletter unsubscription doesn't seem to work

Hello, In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email bec… (read more)

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

Asked by mikael.debie 1 month ago

Last reply by cor-el 1 month ago

Using Firefox pocket. I do not understand the benefit of Pocket. Even though the Pocket symbol is on my screen, I have to do a full sign-in everytime I want to save a page. Too cumbersaome.

How can avois signing-in to pocket when I am already using Firefox browser? How can I stop pocket putting hundreds of articles in my Pocket that I do not want?

Asked by jimbo 1 month ago

Last reply by Terry 1 month ago

how to save a window

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808 a. That article is out of date. And, like so many,… (read more)

I looked for info on "how to save a window". Googling got me to : https://support.mozilla.org/bm/questions/941808

a. That article is out of date. And, like so many, IT DOES NOT STATE TO WHAT VERSIONS OF FIREFOX IT APPLIES. That is nuissance, considering how often Firefox changes.

b. That article also states to right click and tab and use "Bookmark All Tabs". There is no such right click option. (ff v107.1)

Useless, out-of-date articles should not be archived when they become obsolete. Or, they should be archived with an indication that they no longer apply.

c. How do I save a window?

Asked by Joe P 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Google Is Killing Firefox Browser

Google with Captcha is killing Firefox. Captcha constantly comes up in Firefox and stalls browsing. Not as much of an issue with Google Chrome. Often stuck for ages enter… (read more)

Google with Captcha is killing Firefox.

Captcha constantly comes up in Firefox and stalls browsing.

Not as much of an issue with Google Chrome.

Often stuck for ages entering Captcha nonsense in Forefox.

What can Firefox people do about this crap?

Asked by oznewmedia 1 month ago

Last reply by lukeprisco53 1 month ago

Lost Bookmarks and login information

Please help me get my bookmarks back. I've tried all of the suggestions that I understand. There's one that says to go select a file, but it doesn't say where the file … (read more)

Please help me get my bookmarks back. I've tried all of the suggestions that I understand. There's one that says to go select a file, but it doesn't say where the file is ...

This is my work computer, I need my bookmarks and login information.

Thanks, Allison

Asked by amaslar 1 month ago

Last reply by cor-el 1 month ago

Firefox Mac New Window Animation

Is there a way for the new window animation in Firefox for Mac to be disabled? Safari does not do this, but firefox has a... ~100ms animation for new windows that's extre… (read more)

Is there a way for the new window animation in Firefox for Mac to be disabled?

Safari does not do this, but firefox has a... ~100ms animation for new windows that's extremely frustrating for those of us who do not use tabs (Apple's Exposé/Mission Control obsoletes them).

I haven't found a configuration in about:config, although I've been able to disable a few others.

Asked by fchickencs 1 month ago

Last reply by James 1 month ago

How can I turn off Webroot. I now use Total AV

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me k… (read more)

Webroot keeps popping up and I would like to disable it because I don't need it now. I am using Total AV and I don't want anything to interfere with that. Please let me know. Dennis [email removed from public]

Asked by dennish2 1 month ago

Last reply by Dropa 1 month ago

firefox 108.0.1 Win10 no option to request desktop site.

AndyMark.com is displaying as a mobile site and unusable. No option in Firefox to request desktop site. Running Windows 10. Instructions online say to go to Firefox… (read more)

AndyMark.com is displaying as a mobile site and unusable. No option in Firefox to request desktop site. Running Windows 10. Instructions online say to go to Firefox menu and select desktop site but that option is no longer available. I realize that Windows is a phone operating system but my phone is Android and my laptops are Windows and I use Windows no my computer. Firefox is unusable if we can not set it to always use desktop views.

Please put the option back. Thank you.

Asked by kurt.sanger 1 month ago

Last reply by cor-el 1 month ago

Automatic copy and paste

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to vie… (read more)

I've had a problem where things I 'haven't copied are being copied and pasted. Sometimes pasted in the correct place. For instance, I review my password manager to view a date, return to a webpage and start typing the date I viewed and it is automatically pasted into the date field while I'm typing the date!!! How, if at all is this possible?

Asked by michaelanthony-44 1 month ago

Last reply by cor-el 1 month ago