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What is the CTMsgHostFirefox (32 bit) process? [High CPU usage]

Hi, The highlighted process sometimes goes up to as high as 55% ish CPU for hours on end, making my computer lag for no reason. If I individually close the process, noth… (read more)

Hi,

The highlighted process sometimes goes up to as high as 55% ish CPU for hours on end, making my computer lag for no reason. If I individually close the process, nothing happens, and the issue fixes itself (firefox runs fine with it closed).

It is concerning since I could not find anything on google about this process, is this some kind of malware? I did run a MalwareBytes scan on my entire computer, and nothing turned up.

Please let me know what that process is.

Asked by pocketfootprints 1 year ago

Answered by TyDraniu 1 year ago

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Read aloud: how to get it for my html page?

'Read aloud' function: how to organize it for my html files? In Firefox I see and can use the button 'On|Off read mode F9' on this page, where I write the question. But… (read more)

'Read aloud' function: how to organize it for my html files?

In Firefox I see and can use the button 'On|Off read mode F9' on this page, where I write the question.

But when I open my page, this button is absent and F9 doesn't work. (for example, this one: http://accelerometers.000webhostapp.com/ ) Also I want to get 'Read aloud' possibility for txt files (I edited them and save as html files) What should be done to provide this possibility?

Note: in MS Edge my html files are read aloud.

Best regards, Vadim

Asked by bvn123 1 year ago

Last reply by bvn123 1 year ago

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Error code: PR_END_OF_FILE_ERROR

I get this error when I try to use Firefox to get to this website "www.Fieldglass.net". I get variations when I use Edge and Chrome but it does not happen with Opera. … (read more)

I get this error when I try to use Firefox to get to this website "www.Fieldglass.net". I get variations when I use Edge and Chrome but it does not happen with Opera. I'd appreciate any help.

Thanks

Asked by rfarris39 1 year ago

Last reply by cor-el 1 year ago

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Video DownloadHelper

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free… (read more)

I found a charge of $28.50 on my credit card from Saint Gervais Sur Mar with something to do with DownloadHelper. I do not remember that charge and believed it was free. How can I cancel any subscription and get money back?

Asked by Toby Firefox 1 year ago

Last reply by James 1 year ago

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Developer Console colours and Folder Icons

hello 1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.i… (read more)

hello

1) I've been trying to change the console colours for the web developer console using userChrome.css, but I have failed. I want to set the background for console.info text to be light blue while the text color to be bold dark blue font. I would like to have it only in light theme. Also I would like to change the font size of the console for both themes.

2) Is it possible to change the folders of bookmarks to yellow. I read there are SVG. I tried to solution that are meant to change the folders to yellow, but failed. Can someone point me to a dummies guide for a solution.

The first one is the more important issue.

Thank you in advance

Asked by ProfessorLayman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Video DownloadHelper does not work anymore

my Video DownloadHelper does not work anymore, i constantly get the error message 'C:\Users\ADMIIN\AppData \Local\Temp\vdh-13324PiYekgRxnch0.tmp'. The file might be cor… (read more)

my Video DownloadHelper does not work anymore, i constantly get the error message

'C:\Users\ADMIIN\AppData \Local\Temp\vdh-13324PiYekgRxnch0.tmp'. The file might be corrupted. (Details)

Failed aggregating "Klima-Kleber: Für diese Rede bekam Beatrix von Storch einen Ordnungsruf! AfD-Fraktion im Bundestag - YouTube"

ffmpeg version n4.1.5-vdhcoapp Copyright (c) 2000-2020 the FFmpeg developers

 built with gcc 9.3-win32 (GCC) 20200320
 configuration: --cross-prefix=x86_64-w64-mingw32- --sysroot=/usr/x86_64-w64-mingw32/ --extra-ldflags=-static-libgcc --target-os=mingw32 --arch=x86_64 --prefix=/home/mig/git/vdhcoapp/converter/src-build/win/64/converter-build --extra-version=vdhcoapp --extra-cflags=-I/home/mig/git/vdhcoapp/converter/src-build/win/64/deps/include --extra-ldflags='-static-libgcc -L/home/mig/git/vdhcoapp/converter/src-build/win/64/deps/lib -L/home/mig/git/vdhcoapp/converter/src-build/win/64/zlib' --extra-libs=-lpthread --pkg-config=/usr/bin/x86_64-w64-mingw32-pkg-config --enable-shared --enable-gpl --enable-pthreads --disable-w32threads --enable-libmp3lame --enable-libopenjpeg --enable-libopus --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxvid --enable-libx264 --enable-libaom --enable-avresample --disable-doc
 libavutil      56. 22.100 / 56. 22.100
 libavcodec     58. 35.100 / 58. 35.100
 libavformat    58. 20.100 / 58. 20.100
 libavdevice    58.  5.100 / 58.  5.100
 libavfilter     7. 40.101 /  7. 40.101
 libavresample   4.  0.  0 /  4.  0.  0
 libswscale      5.  3.100 /  5.  3.100
 libswresample   3.  3.100 /  3.  3.100
 libpostproc    55.  3.100 / 55.  3.100

C:\Users\ADMIN\AppData\Local\Temp\vdh-13324bR2BsjR5pf1a.tmp: Invalid data found when processing input

Asked by stephanpoetsch2 1 year ago

Last reply by jonzn4SUSE 1 year ago

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  • Archived

Most websites return "Server Not Found" but reloading the page fixes it.

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error mes… (read more)

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 1 year ago

Answered by cor-el 1 year ago

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Unexpected padding around HTML document on all pages

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tri… (read more)

Running FF 107.0.1 on Mac 10.15.7 and there is unexpected padding around each website I visit. I've disabled all browser extensions. I'm using the default theme. I've tried restarting Firefox. I've tried restarting the computer but the issues seems to persist. I do not see the same rendering behavior when loading these websites on Google Chrome. I'm including screenshots of what I'm seeing.

Asked by Mike Grace 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

keyboard shortcuts

Please provide easy to understand explanation layman style and respective steps in easy to follow instructions in layman style how to disable all and any keyboard shortcu… (read more)

Please provide easy to understand explanation layman style and respective steps in easy to follow instructions in layman style how to disable all and any keyboard shortcuts in Mozilla firefox, except refresh without using cache.

i want to use only refresh without using cache to be set up with F5 key and all and any other keyboard shortcuts to be fully disabled.

Asked by Diabolik 1 year ago

Last reply by Dropa 1 year ago

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Regenerating recovery key

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my acc… (read more)

I've gone down a rabbit hole of authentication in regards to Sync with Firefox. I'm wondering if I can regenerate a recovery key by removing the recovery key from my account and then choosing to re-enable a recovery key on my account? I do have the password for my primary email on my account, but I can't find the recovery key value for it.

I also have a secondary email on my account that I don't have a password for, and need to reset a password for it, but one problem at a time...

Asked by EJ 1 year ago

Answered by cor-el 1 year ago

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Trouble installing didgital certificate

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find … (read more)

Hi, I need to install a digital certificate. The instructions I have are... Tools>options>advanced>encryption>view certificates>import but I can't find anything past "tools" Thanks, Katrina

Asked by katrina-webb 1 year ago

Last reply by cor-el 1 year ago

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  • Archived

Firefox will not play certain videos, such as youtube live streams, or entire other sites do not play.

Specifically this is interesting because regular youtube content *will play just fine* This is something I can readily reproduce for testing, diagnosis, and troubleshoot… (read more)

Specifically this is interesting because regular youtube content *will play just fine*

This is something I can readily reproduce for testing, diagnosis, and troubleshooting.

Please note: I have literally completed all fundamental troubleshooting several times. I respect due diligence and double checking, its just that I wish to be clear I've spent a few hours today on this and am thus far unable to impact the situation at all. --Note on Note: This includes disabling settings/features in firefox. Everything having to do with privacy, networking, hardware accel, and probably another category has been toggled multiple ways. This does not include mucking about in the detailed settings page ( about:config, etc etc). I do not memorize about:config settings I just use reference material to achieve a goal then promptly move on in life, and I am not a professional web developer though I can program so I haven't attempted to fiddle there at all. All that is to say consider any suggestions involving about:config or similar depth of settings to be *untested by myself on this matter* and therefore ripe for suggestions!

Oh, I also have not tested this in a VM. Although I certainly can if requested. I can note that a VPN does not impact this described behavior.

Well, I am able to get teh Ads to play prior to a live stream, sometimes. Note: Ads are not always displayed anyway so I cannot really know the statistics on this for sure.

At this point I have reinstalled Windows10 several times and can still reproduce this problem. All windows security settings have been toggled without impact on core issue. This has been reproduced through multiple win10 reinstalls.

Other browsers, other operating systems will function. I can use firefox on my various linux systems. I can use several versions of firefox to play these same videos on my linux systems.

However win10 at whatever patch level is unable to utilize firefox to play youtube live streams. Again, nothing I've done has impacted this behavior ( reg yt vids OK w/ preview and chats, live stream vids NOT OK, though ads and chats display fine )

I'm several varieties of engineer (Electrical, Networking, Security, Systems - whatever other varieties HR departments decide to use ) and can happily grab whatever data, or create whatever testing conditions that can be asked of me.

Thank you,

Asked by syroth 1 year ago

Answered by syroth 1 year ago

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Netflix Does Not Work on Mozilla

Firefox doesn't support Netflix Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netfli… (read more)

Firefox doesn't support Netflix

Netflix worked perfectly fine on Firefox earlier in the day for me but, now, error code F7121-3078 has prevented me from accessing Netflix. I use Firefox daily so I don't want to use another browser. Help?

Asked by bubblytea345690 1 year ago

Last reply by SometimesMaybe 1 year ago

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Menus and url bar are in tiny mouse print. I've adjusted settings and the pages are fine. How can I increase the font size in those 2 areas?

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing … (read more)

Since changing to a new monitor and running at 1440p, the menus and url bar are in tiny mouse print. The searching I've done so far seems to point to an update removing user control to change the font size on those items. I've adjusted settings and the pages are fine, but the two things I mentioned are almost unreadable. How can I increase the font size there?

Asked by Festusian 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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(MacOS) Full Screen Removes Tabs even when hovering to the top of Browser

As Title, Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover … (read more)

As Title,

Whenever I try to go full screen and hover to the top of the browser, It originally showed all my tabs, but recently it has not been doing that. When I hover over and over, the tabs maybe appear 10% of the time, but whenever I click somewhere else other than the Tab Bar, it disappears.

I think this bug happened ever since I enabled "Hide bookmark toolbar". I have since reverted it back, but the error is still the same. Weird, since my tabs disappear since it has nothing to do with bookmarks.

Asked by Iha7 1 year ago

Answered by cor-el 1 year ago

  • Archived

Password Export and Login

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me … (read more)

I am unable to export password and logins to anywhere when I click the 3 dots its gives me the option and pop up warning but after that it goes away and does not give me the download screen to send them anywhere, running 107.0.1

Asked by Mark J Bush 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Preventing Google from accessing home IP address

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address? Q2: Can I block my IP address from Amazon, Goo… (read more)

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address?

Q2: Can I block my IP address from Amazon, Google and other shareware/spyware garbage AND still access and use the internet?

At the bottom of a Google search result page I can read the city I live in based on my IP address. I would rather not have this shared as I search for products in different stores. I am signed into Google.

When I ran the "Privacy tab" in Firefox the Google search results still showed the city I live in.

I use a VPN, three security extensions("No-Script, Privacy-Badger & FaceBook Container) and Mozilla Firefox set at the "Strict" Browser Privacy level.

Thank you for reviewing these questions, Oliver

Asked by eternalbeach 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Access Denied message

Cannot access websites. Following message keeps appearing:- Access Denied You don't have permission to access "http://www.tui.co.uk/" on this server. Reference #18.c5c… (read more)

Cannot access websites. Following message keeps appearing:- Access Denied You don't have permission to access "http://www.tui.co.uk/" on this server. Reference #18.c5c61cb8.1670315390.4c43a5e

Asked by jeanettemcg 1 year ago

Last reply by cor-el 1 year ago

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Primary email account ([edited] @cox.net) is no longer active

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my ema… (read more)

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my email from the dead ([edited] @cox.net) to the new email ([edited] @mailfence.com)?

Asked by pickblu 1 year ago

Last reply by cor-el 1 year ago

  • Archived

I'm trying to setup Firefox on my new tablet. It's installed but when I try to login to my Firefox account, I discovered that I have forgotten my Firefox password.

I'm trying to setup Firefox on my new tablet. It's installed but when I try to login to my Firefox account, I discovered that I have forgotten my Firefox password. When I… (read more)

I'm trying to setup Firefox on my new tablet. It's installed but when I try to login to my Firefox account, I discovered that I have forgotten my Firefox password. When I access my Firefox account on one of my older PCs, I can see that the password was changed on 2021. What do I need to do in order to sign in on the new tablet without losing all my synced data? I THINK all I need to do is to sign on to my Firefox profile on one of my older PC's and say that I forgot the password which will result in a password reset. But I thinks that's OK because a new sync account will be created and then I just have to signon from all my other devices using the new password. Is that correct?

Asked by Tom Gordon 6 months ago

Last reply by Tom Gordon 6 months ago