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Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing we… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 1 year ago

Answered by cor-el 1 year ago

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Firefox not displaying images uploaded to WordPress

I logged into my website using Firefox, 3 days ago and blamed the server for not allowing the images to appear in the Media Library properly. It took several attempts bef… (read more)

I logged into my website using Firefox, 3 days ago and blamed the server for not allowing the images to appear in the Media Library properly. It took several attempts before the images would appear properly.

Today, when trying to upload a tiny 43KB image, the same issue happened, and again I blamed the hosting server.

However, I have tried uploading the same image to 5 different websites, using Firefox and the SAME thing happens. This time, it doesn't matter how many times I upload and delete the same image. It simply refuses to be displayed.

Back to the site I want the image uploaded in, and I used the Opera browser... POOF! Image uploads FINE and displays PERFECTLY in Opera, as well as AFTER logging out. Checking with the Brave browser, yes, it too sees the image... but when I try viewing the page in Firefox, the browser REFUSES to load the image.

I've tried 2 different computers using 2 different IP addresses, and an Android device, using Firefox and NOPE, the image REFUSES to load.

What is going on... am I the ONLY one experiencing this issue?

I've cleared cookies, I've rebooted my working computer... I've exhausted EVERY attempt at my end in trying to figure this out.

Can ANYONE shed some light on this issue please? I have many visitors to all of my sites that use Firefox, so this HAS to be resolved a.s.a.p.

Thank you in advance, Trish

Asked by Trish 1 year ago

Answered by Trish 1 year ago

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Most websites return "Server Not Found" but reloading the page fixes it.

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error mes… (read more)

When loading a page from a domain I haven't recently visited, it will almost always return the "Server Not Found - Hmm. We’re having trouble finding that site," error message. If I reload the page, however, it will load. Sometimes I have to reload 2-6 times before it works, but it always eventually succeeds. When it does work, it often times fails to load certain elements like fonts, images, embedded videos, and occasionally whole stylesheets--things that often require calls to third party domain. Again, reloading the page (sometimes multiple times) will cause the page to load properly.

I have already tried:

  • Different browsers on same computer (issue does not occur)
  • Firefox on different computers with different OS on same network (issue does not occur)
  • Cleared cache (issue persists)
  • Troubleshooting/safe mode (issue persists)
  • Deleted prefs file (issue persists)
  • Disabled DNS prefetching (issue persists)

Asked by Jordan 1 year ago

Answered by cor-el 1 year ago

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Can't Download Any File from Mozilla Firefox (Ubuntu 22.04.1)

Hi! I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tr… (read more)

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Asked by Elias Myserlis 1 year ago

Last reply by cor-el 1 year ago

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Primary email account ([edited] @cox.net) is no longer active

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my ema… (read more)

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my email from the dead ([edited] @cox.net) to the new email ([edited] @mailfence.com)?

Asked by pickblu 1 year ago

Last reply by cor-el 1 year ago

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Error code: PR_END_OF_FILE_ERROR

I get this error when I try to use Firefox to get to this website "www.Fieldglass.net". I get variations when I use Edge and Chrome but it does not happen with Opera. … (read more)

I get this error when I try to use Firefox to get to this website "www.Fieldglass.net". I get variations when I use Edge and Chrome but it does not happen with Opera. I'd appreciate any help.

Thanks

Asked by rfarris39 1 year ago

Last reply by cor-el 1 year ago

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Preventing Google from accessing home IP address

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address? Q2: Can I block my IP address from Amazon, Goo… (read more)

Hello, Q1: Is there a way to prevent Google search engine from accessing and sharing the city I live in via my IP address?

Q2: Can I block my IP address from Amazon, Google and other shareware/spyware garbage AND still access and use the internet?

At the bottom of a Google search result page I can read the city I live in based on my IP address. I would rather not have this shared as I search for products in different stores. I am signed into Google.

When I ran the "Privacy tab" in Firefox the Google search results still showed the city I live in.

I use a VPN, three security extensions("No-Script, Privacy-Badger & FaceBook Container) and Mozilla Firefox set at the "Strict" Browser Privacy level.

Thank you for reviewing these questions, Oliver

Asked by eternalbeach 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Homepage Icons in Firefox

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a fe… (read more)

I recently Upgraded to a new Mac. I updated the software to Ventura 13.0.1. Followed the Migration package as suggested by Apple. Process appeared to work well with a few exceptions. One being the subject of this question. I use the buttons on the home screen a lot. A while back I made each button use the website logo. Now I have lost those icons which were replaced by the first initial of the site. can someone help on this?

Asked by walchuk1 1 year ago

Last reply by cor-el 1 year ago

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Screen goes black when playing some videos -

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING brows… (read more)

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Asked by edszeliga 1 year ago

Last reply by cor-el 1 year ago

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To create a saved password entry, I enter the exact URL for the website I will log into but it gets truncated on Save

I tried to create a saved password for a site I need to log in to. The Create New Login form says "Make sure this matches the exact address of the website where you log i… (read more)

I tried to create a saved password for a site I need to log in to. The Create New Login form says "Make sure this matches the exact address of the website where you log in." I enter the exact address, username, and password and save it. But what shows after it is saved is a truncated form of the address. It lopped off the specific account ID information for my login page. So when I try to go to that site, my login page can't be found. Why can't the full address be saved?

Asked by wonderinggal 1 year ago

Last reply by cor-el 1 year ago

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Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached ima… (read more)

Some pages in Firefox are displaying 'Wingdings' instead of 'English' characters. This actually included the "Topic" selection in the questions page!!!! (see attached image) It does not happen on most pages, but some that I wish to use are affected. Some sites are partially affected with, for example, drop-down lists displaying incorrectly whist the rest of the page is OK. If I select the affected text and paste it into, say, 'Notepad', the test displays correctly. This only started a couple of months ago following an 'update' to Firefox. (not much of an update if it messes up the application)!!

Asked by bob.chequer 1 year ago

Last reply by cor-el 1 year ago

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Firefox screenshot feature missing from more tools

For almost year Firefox screenshot feature missing from everywhere including customize toolbar section. So if it's not in customize tool bar section, which means I canno… (read more)

For almost year Firefox screenshot feature missing from everywhere including customize toolbar section. So if it's not in customize tool bar section, which means I cannot drag it either to menu area.

There is no topic on the internet about this issue at all. Where did it go? and how to bring back up. Firefox version is : 107.0.1

Asked by miles.cambo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Account Login / Lost Password / Password Reset

I have just had to open a New Firefox Account in order to ask this #$%^&* Question. Firefox Browser indicates I am not signed in, although the browser shows all my bo… (read more)

I have just had to open a New Firefox Account in order to ask this #$%^&* Question. Firefox Browser indicates I am not signed in, although the browser shows all my bookmarks and has "saved passwords". My ORIGINAL Account used an email/Login that was "compramised". I want to go into that account and update the email/Login but the browser will not allow me to reset the password. How do I get help to fix this Problem. I do not want to lose all my Bookmarks and Saved Passwords.

Asked by mcneedham 1 year ago

Last reply by Terry 1 year ago

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password shows different on fuirefox but its correct. the same password on a website i use is Coco*#2010 but on firefox it will not recognize the password

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on c… (read more)

i have account on hibid nc and you login with a email address and a password but on firefox even though the password is correct it says the password is incorrect but on chrome and edge it lets me login with the password and email. firefox will absolutely not let me login even though everything is the same. plus firefox will not let login into my bank account but chrome and edge will.

Asked by 1996ram 1 year ago

Last reply by Dropa 1 year ago

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MS Outlook 365 on Firefox

I am running MS Outlook 365 on Firefox. But the Outlook implementation does not fit in within the Firefox window so I have to move the slide to the left and right to eith… (read more)

I am running MS Outlook 365 on Firefox. But the Outlook implementation does not fit in within the Firefox window so I have to move the slide to the left and right to either read the message preview or see the the buttons on the left or the complete list of emails. Changing the Firefox zoom or font size does not address it. Is there a solution? Thanks

Fred

Asked by frederic.fahey 1 year ago

Last reply by jonzn4SUSE 1 year ago

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How to zoom in and out content in a specific iframe only?

Hello, I know I can use Ctrl plus + and - to zoom in and out the whole page. but now I only want to do it to content in a specific iframe. Is there any way can do that?… (read more)

Hello,

I know I can use Ctrl plus + and - to zoom in and out the whole page. but now I only want to do it to content in a specific iframe. Is there any way can do that?

Thanks

Asked by Tony 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Microsoft office download

Hi, I just paid $99.00 for the update to microsoft office on my macbook pro. The download will not open due to the message: "Microsoft_Office_16.67.22111300_Installer.pk… (read more)

Hi, I just paid $99.00 for the update to microsoft office on my macbook pro. The download will not open due to the message: "Microsoft_Office_16.67.22111300_Installer.pkg” cannot be opened because it is from an unidentified developer. It cannot verify this app is free from malware."

It is a purchase from the microsoft website. Is there a way to set up firefox to allow opening this installer? Thanks.

Asked by muzejazz 1 year ago

Last reply by James 1 year ago

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Cannot Use Firefox to Track Packages

When using Firefox, and an email link, to try to track packages at FedEx, or USPS (probably also UPS), I get a message that says, "Cannot track, at this time, try back la… (read more)

When using Firefox, and an email link, to try to track packages at FedEx, or USPS (probably also UPS), I get a message that says, "Cannot track, at this time, try back later". I've tried back later several times, but same message. When I use Microsoft Edge browser, the tracking info shows up, fine. ???

Asked by davidkpar72 1 year ago

Last reply by cor-el 1 year ago

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how to control when firefox updates are done

I want to be able to control when firefox updates are done. many times, i try to sign on for a quick task. The firefox updates immediately kick-in and cannot be stopped… (read more)

I want to be able to control when firefox updates are done. many times, i try to sign on for a quick task. The firefox updates immediately kick-in and cannot be stopped. this prevents me from accomplishing my intended task in a timely manner. I want to do the updates on MY schedule, not Firefox's.

Asked by davidbentleytextiles 1 year ago

Last reply by Terry 1 year ago