Showing questions tagged: Show all questions

In page/site highlighter

Dear Firefox community. I'm looking for some extension similar to Liner. I tried a lot, and nothing works. I've found, that they had had firefox version some years ago (p… (read more)

Dear Firefox community. I'm looking for some extension similar to Liner. I tried a lot, and nothing works. I've found, that they had had firefox version some years ago (proof https://twitter.com/getliner/status/857426145775460352). But now - not. I need something similar to it. With cross device selection and sync option.

Asked by dusmikeev.n.p 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Web site issues

I get this when I attempt to go to https://www.crutchfield.com I have cleared cached data. Turned off the firewall and vpn. Any help would be great. Secure Connection Fa… (read more)

I get this when I attempt to go to https://www.crutchfield.com I have cleared cached data. Turned off the firewall and vpn. Any help would be great.

Secure Connection Failed

An error occurred during a connection to www.crutchfield.com. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Drewfox 4 months ago

Last reply by johnn012 4 months ago

  • Solved

YouTube video not working,buffering?

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so i… (read more)

Starting yesterday, every youtube video I try to watch never plays or is in a constant state of buffering. It works fine in Edge, and Twitch streaming has no issues so its definitely not my internet connection.

I've already tried clearing my cache, rebooting, clearing it again and refreshing Firefox and the issue remains. Disabled adblocker as well. I am currently on version 106.0.5

Asked by spaceferret 4 months ago

Answered by spaceferret 4 months ago

mailto on browser page defaults in opening Thunderbird, but tied to old account - How can I fix this?

In Firefox, on web pages which contain a mailto: link, clicking on that link automatically opens Thunderbird, with Write: and addressed To: the intended recipient; howeve… (read more)

In Firefox, on web pages which contain a mailto: link, clicking on that link automatically opens Thunderbird, with Write: and addressed To: the intended recipient; however, the From: is to my old email address and its related Thunderbird account. This default behavior needs to be fixed so that the From: is correctly filled in with my current email address and its associated Thunderbird account.

I've tried researching this issue from both possible sources; Firefox AND Thunderbird, but none of the knowledge base articles and forum postings related to either program have clearly addressed a solution. At this points it remains unknown which of these programs I need to focus on in order to correct the issue.

Thank you very much in advance for any assistance.

Kind regards,

Kelly

Asked by Kelly Bellis 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

update

Why is my Firefox browser asking for an update almost every few days? It is extremely annoying. Don't you guys can't get it right? Updates are fine and is a must but ever… (read more)

Why is my Firefox browser asking for an update almost every few days? It is extremely annoying. Don't you guys can't get it right? Updates are fine and is a must but every few days? really?

Asked by mekanic52 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Replacement for "Default Bookmark Folder" addon

I enjoy this handy addon, but it's got a couple bugs Default Bookmark Folder It's a recommended addon, but It seems that it's no longer being supported. Version is tw… (read more)

I enjoy this handy addon, but it's got a couple bugs

Default Bookmark Folder

It's a recommended addon, but It seems that it's no longer being supported. Version is two years old, and issues reported on github are not responded to.

I wonder if anyone could recommend another addon with the same features.

Asked by noel_envode 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Bookmarks and Settings DELETED for the Second Time in 2 months!!

What the [expletive] Mozilla?? This is the second time in 2 months that you've destroyed ALL of my bookmarks and other settings!! How do you operate like this? And no r… (read more)

What the [expletive] Mozilla??

This is the second time in 2 months that you've destroyed ALL of my bookmarks and other settings!! How do you operate like this?

And no reasonably accessible support that I can discern!

Unacceptable!

Asked by keithan57 4 months ago

Last reply by TyDraniu 4 months ago

  • Solved

White Space Blocking Bottom of Browser

Hello, Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom… (read more)

Hello,

Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom of the browser that blocks website content. When I click on it, it brings me to another task I have open, such as Microsoft Word or my desktop.

Chrome and Edge does not have this problem, I checked. It is relegated to Firefox only.

How can I fix this?

Asked by lianalynn13 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Do we really need updates every freaking day?

Since Firefox moved to Snap updates, two things have happened almost every day: Snap pops up to say Firefox has an update pending, and it wants to be closed and restarted… (read more)

Since Firefox moved to Snap updates, two things have happened almost every day: Snap pops up to say Firefox has an update pending, and it wants to be closed and restarted; and tabs crash, and the only way to make them stop crashing is to restart Firefox or restart the OS.

I suspect the two problems are linked, and I really have to ask: do we have to have an update every 36 hours? Microsoft mostly gets by with one update cycle per week. I like to use software, not update it. I know it has to get updated regularly, but regularly shouldn't be the same as constantly.

Environment is: Firefox 106.0.5 (64-bit) Mozilla Firefox Snap for Ubuntu canonical-002 - 1.0 Ubuntu 22.04.1 LTS (64-bit) GNOME version 42.5 Wayland windowing system

Asked by vonhoother 4 months ago

Last reply by jonzn4SUSE 4 months ago

Images Do Not Display

The West Virginia cultural service upgraded their website. https://archive.wvculture.org/vrr/va_select.aspx After the upgrade, I and many others cannot view the images … (read more)

The West Virginia cultural service upgraded their website.

https://archive.wvculture.org/vrr/va_select.aspx

After the upgrade, I and many others cannot view the images in Firefox.

Some other browsers are not affected.

I have gone through the troubleshooting guide but still cannot view the images.

https://archive.wvculture.org/vrr/va_bcresults.aspx?LastName=Fisher&FirstName=&Gender=NA&County=Jackson&Year=All&PlusMinus=Exact&Search=Exact&NumRec=25

Any help is appreciated. Terry

A little background info: When they upgraded the site there was a great uproar because these images were shared on many, many genealogy sites. The links were killed and the web developers made a change that redirected the old links to the new. I don't know the technical aspect.

Asked by fishbonzwva 4 months ago

Last reply by fishbonzwva 4 months ago

Recovering old data

Hello I've deleted my cookies and other data by mistake. I had a gmail account logged in(meaning when i open gmail, browser doesn't ask password etc.) now after i delete… (read more)

Hello

I've deleted my cookies and other data by mistake. I had a gmail account logged in(meaning when i open gmail, browser doesn't ask password etc.) now after i delete this data, i can't access to my gmail(forgot password and it wasn't connected to any kind of recovery yet. New gmail).

I somehow managed to get my previous firefox data using shadow explorer. when i follow 'Recovering important data from an old profile' guide, it doesn't work. Ex: my old cookies.sqlite file is 1.5MB. when i copy it to new profile i see it is copied. But whenever i open firefox i see cookies.sqlite new size is 96kb and i don't see any old data.

I tried almost everything on this link: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile I copied whole folders(both roaming and local). I copied only important files such as login.json or cookies.sqlite etc. Nothing works.

What am i missing here?

Asked by Crenia 4 months ago

Last reply by Crenia 4 months ago

  • Solved

how can I restore lost tabs? history/restore previous tabs doesn't have the lost tabs in it

A couple days ago, late, I accidentally closed my main Firefox window before a little window that I'd forgotten was there - and all my 76 tabs disappeared. 1st thing yes… (read more)

A couple days ago, late, I accidentally closed my main Firefox window before a little window that I'd forgotten was there - and all my 76 tabs disappeared. 1st thing yesterday I tried - 3bar / history / recently closed tabs - but the only thing in there was the one tab from the small window. Urg! I tried that and - 3bar / history / manage - where I could see my tabs but could only restore 1 at a time - not good for 76 tabs. I read a bunch of different questions about this same issue, and tried the suggestions, including some app called scrounge, but none of these restored my tabs. Help!!!!

Asked by annadroff 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Question recommendation about setup and how to ensure full scope of potential benefits are met during implementation.

I take this to be a best practice to not use more than one vpn at a time. Should those visiting and be given access to network be asked to turn off theirs if connected to… (read more)

I take this to be a best practice to not use more than one vpn at a time. Should those visiting and be given access to network be asked to turn off theirs if connected to same network setup? Should any extensions intended to sync favorites or 'read later' be turns off as well?

Asked by collin.edward.olson 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Bookmark Spacing

Good Morning Mozilla Tech Support: Bookmark spacing NEEDS to be part of your Firefox User > Tools > Settings. When I go into 'Tools' > 'Settings' > 'Bookmar… (read more)

Good Morning Mozilla Tech Support: Bookmark spacing NEEDS to be part of your Firefox User > Tools > Settings. When I go into 'Tools' > 'Settings' > 'Bookmarks' I NEED to be able to select and adjust Bookmark 'Spacing'. The current Firefox "mandatory default' double spacing in Bookmarks is grossly wasteful and very time consuming to navigate. Please fix this problem... User control of Bookmark Spacing seems logical and is a reasonable request. Thank-you for understanding and HOPEFULLY fixing this Mozilla oversight and serious User Control issue...

Asked by rfritz4129 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Application file extension changes in Preferences

I have tried in firefox Preferences to change the applications for file extensions when I download files. I do not want doc or other microsoft files to open aiutomatical… (read more)

I have tried in firefox Preferences to change the applications for file extensions when I download files. I do not want doc or other microsoft files to open aiutomaticaly in Pages, Numbers etc.. I want to use Open Office but Pages and Numbers are the default and it will not change no matter what I do,. Any ideas or help for this problem?

Asked by nikki 4 months ago

Last reply by Terry 4 months ago