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New version of Firefox, total loss of data

Hello, My version of Firefox started to malfunction. Found the latest version of Firefox available, and installed it. Resulted in total loss of data, I lost all bookma… (read more)

Hello,

My version of Firefox started to malfunction.

Found the latest version of Firefox available, and installed it.

Resulted in total loss of data, I lost all bookmarks, passwords, and add-ons.

A folder called "Old Firefox data" was created on my desktop.

Is there still a chance to recover my data?

Why was all data lost?

//

Asked by STRINGENCE1 1 year ago

Answered by cor-el 1 year ago

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Video not working for certain sites

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a gener… (read more)

I recently got a new computer, and in trying to get all my old accounts and what not synced up, I noticed that Twitter videos weren't playing for me and giving me a generic "The video could not be played", which was odd and annoying, but not the end of the world. I then went over to Twitch and got the "Your browser encountered an error while decoding the video. (Error #3000)". Meanwhile, Youtube works perfectly fine.

I tried clearing cache/cookies, tried on incognito mode in case it was an issue with one of my extensions, all to no avail - when I swapped over to Edge just to check if it was a computer issue versus a Firefox issue, both sites functioned in Edge just fine. Is there anything else I can try troubleshooting in Firefox to see what's causing this short of trying to uninstall/reinstall again?

Asked by lolarayyy 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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History locked in time

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu&g… (read more)

Websites browsing history does not update or delete. Opening the sidebar, right clicking on an entry and using Forget About this site or Delete Page has no effect. Menu>Settings>Privacy. Private is unchecked. I've selected Clear History Time Range Everything, all boxes checked. Settings When closed Firefox should delete all boxes checked.

Remember Browsing History and it doesn't update when I open the sidebar. Last Visited is the only selection that shows any sites and it doesn't update as I browse new sites. By Date and Site, Most Visited, by site, by date do not show any sites.

I've even uninstalled Firefox and reinstalled and not sure how but it has the same history as well as last tabs opened.

Asked by cg1123 1 year ago

Answered by cor-el 1 year ago

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Firefox Lags While Typing After Last Update

Long story short, it's in the title. After the most-recent update, Firefox has been hanging whenever I type, and I'm right in the middle of typing a novel. The CPU usage … (read more)

Long story short, it's in the title. After the most-recent update, Firefox has been hanging whenever I type, and I'm right in the middle of typing a novel. The CPU usage spikes, according to the Firefox Task Manager, to 300% or MORE just from typing a few words. Even right now, typing this, the screen is sentences behind where I am in my typing. Took an entire minute for the page to catch up. On a single paragraph.

The hanging/lag does not occur when I navigate between pages, stream videos on Youtube or Netflix, or other things which should be about 100x more resource-intensive than typing a few sentences. And yet, that's all that does it.

There are no problems with lag when using Chrome, Discord, or other internet-based programs for typing. There are some issues with my word processor, Open Office Writer, but only when Firefox is open and running too, even though the two don't interact, to my knowledge.

I have followed every step on this page: https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding This page: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems And this page: https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources beyond upgrading my computer, because it is absolutely ridiculous to consider doing that given the circumstances. It's only Firefox having the problem, after all.

In addition, I have reinstalled my keyboard driver, turned off cursor highlighting (it wasn't on, but I enabled it and disabled it again, just in case), and removed any delay in repeat keys in the keyboard config. No difference.

Honestly, I don't know that there's a community-based solution for this, but I'm willing to be wrong about that. I just want to make certain someone more official than myself is aware of the problem.

Thanks in advance, -Tyr

Asked by Tyr 1 year ago

Answered by TyDraniu 1 year ago

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Error and site won't load

When I try to access a login I have used in the past I can no longer access it. Instead the tab just gives a (($root.title)) message. When I access the site via Chrome … (read more)

When I try to access a login I have used in the past I can no longer access it. Instead the tab just gives a (($root.title)) message.

When I access the site via Chrome I can login without problems.

The site is not special, as far as I can tell. https://www.aarproadside.com/aarp/

Something has changed in a recent Firefox update because, as I said, I used to be able to access this site with Firefox.

Help please I don't want to use a different browser for some sites.

Asked by Charles 1 year ago

Answered by cor-el 1 year ago

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custom search engines automatically adding + to URLS instead of %20

Hi there! I have a pretty frustrating issue with custom search engines. I use custom search engines all the time to look up words on a dictionary website. In cases where… (read more)

Hi there!

I have a pretty frustrating issue with custom search engines. I use custom search engines all the time to look up words on a dictionary website. In cases where I need to look up something that is more than one word, I'm unable to use this feature because Firefox automatically adds '+' to encode spaces to the URL. since the website that I use does not know how to deal with that, I am unable to use this otherwise convenient feature in cases where my searches utilize spaces.

is this behavior adjustable in any way?

Asked by zeldio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Text same colour as backgrounds

I have issues with background and text colors clashing making text hard or impossible to read. I have tried changing themes, clearing cache and disabling add-ons. It does… (read more)

I have issues with background and text colors clashing making text hard or impossible to read. I have tried changing themes, clearing cache and disabling add-ons. It doesn't do it on every website but its doing it on enough of them to be frustrating.

Asked by Zenakai 1 year ago

Answered by Zenakai 1 year ago

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krystofer2

Nie połączono: potencjalne zagrożenie bezpieczeństwa Firefox wykrył potencjalne zagrożenie bezpieczeństwa i nie wczytał „www.google.com”, ponieważ strona wymaga bezpiecz… (read more)

Nie połączono: potencjalne zagrożenie bezpieczeństwa

Firefox wykrył potencjalne zagrożenie bezpieczeństwa i nie wczytał „www.google.com”, ponieważ strona wymaga bezpiecznego połączenia.

Co zrobić w takim przypadku?

Witryna „www.google.com” określa poprzez HSTS (HTTP Strict Transport Security), że Firefox ma się z nią łączyć jedynie w sposób zabezpieczony. Dodanie wyjątku w celu odwiedzenia tej witryny jest niemożliwe.

Problem leży prawdopodobnie po stronie witryny i nie masz możliwości jego rozwiązania.

Jeśli połączono poprzez sieć firmową lub używasz oprogramowania antywirusowego, możesz spróbować skontaktować się z zespołem wsparcia. Możesz również powiadomić administratora strony o problemie.

Więcej informacji…

Ktoś może próbować podszywać się pod tę witrynę. Odradzamy kontynuowanie.

Witryny potwierdzają swoją tożsamość poprzez certyfikaty. Firefox nie ufa certyfikatowi witryny „www.google.com”, ponieważ jego wystawca jest nieznany, jest samopodpisany lub serwer nie przesyła właściwych certyfikatów pośrednich.

Kod błędu: SEC_ERROR_UNKNOWN_ISSUER

Wyświetl certyfikat Nic więcej nie mogę zrobić a to strona GOogle !! nic nie mogę wyszukać ani znaleść proszę o pomoc jak to zmienić aby to działało , youtobe też nie chodzi ten sam błąd!! proszę o pomoc Krzysztof

Asked by krystofer2 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Sound not working

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few m… (read more)

Hi, It would be of great help to me if you could give me an advice how to fix my Firefox browser in order to be able to use it with sound. It used to work untill a few months ago, but once, with no reason, just stopped playing sounds , no matter if I accessed a news channel, Youtube or other site that uses sounds.. for this purpose I am forced to use Chrome or Microsoft Edge, but I like more Firefox. I mention that I have an i7 laptop with a Windows 10 OS. Thank you.

Asked by calinrednic 1 year ago

Answered by jonzn4SUSE 1 year ago

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White Space Blocking Bottom of Browser

Hello, Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom… (read more)

Hello,

Please see the attached picture. On my laptop screen (but not my second screen monitor) when opening just Firefox, there is a considerable white bar at the bottom of the browser that blocks website content. When I click on it, it brings me to another task I have open, such as Microsoft Word or my desktop.

Chrome and Edge does not have this problem, I checked. It is relegated to Firefox only.

How can I fix this?

Asked by lianalynn13 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cannot use Idagio.com web player in Firefox since update to 107

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever. … (read more)

Since updating to version 107, the Idagio.com web player does not work in Firefox. When pressing the "Play" icon, only progression dots show forever.

Asked by apare3 1 year ago

Answered by apare3 1 year ago

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"Copy Image" No Longer Works

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit). About three days ago I noticed that I can no longer paste images from Firefox directly into messaging … (read more)

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit).

About three days ago I noticed that I can no longer paste images from Firefox directly into messaging platforms. Didn't think too much about it, until today when I attempted to copy an image from Firefox into a graphics program (Affinity Designer) and what I got instead of the image was a string with the following text:

"C:\Users\squir\AppData\Local\Temp\1659928653877.webp"

I searched online and found that refreshing Firefox should fix the issue. It did not. Attempted to replicate in Chrome and Edge, was able to successfully copy images from both browsers. Attempted to replicate in other graphics programs: With Corel Painter, Inkscape, and Paint I was able to copy-paste from both Chrome and Edge, but not with Firefox.

Once again, I have refreshed Firefox, checked for updates in both the OS and browser, restarted the computer and the problem still persists.

Would appreciate any suggestions as to how I can fix this issue.

Asked by squirrelfire 1 year ago

Answered by jonzn4SUSE 1 year ago

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wellgames.bubblez

On or about Nov 3rd, after restarting Firefox (106.0.5 (64-bit)), I cannot get the "Bubblez" game to load. I am a long time Firefox user, but consider myself a Novice in … (read more)

On or about Nov 3rd, after restarting Firefox (106.0.5 (64-bit)), I cannot get the "Bubblez" game to load. I am a long time Firefox user, but consider myself a Novice in technical terms.

The game is at https://wellgames.com/free_online/bubblez/

Thinking the game server might be down, I tried the Microsoft Edge browser, and the game plays as usual. I have not(to my knowledge) changed any settings or preferences inside Firefox, not added any new addons. I restarted Firefox in SafeMode, and the game still fails to load. It is stuck on the green circle as indicated in the attached screenshot.

Any help will be appreciated.

Asked by jimattn1 1 year ago

Answered by jimattn1 1 year ago

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Add-ons on title bar disappeared

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared… (read more)

For decades, the add-ons have been displayed on my title bar. Then I had some securities issues and to change some settings and somehow, the icons on add-ons disappeared from the title bar. Would like to restore them to the title bar. Can I?

Asked by jagman55 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Bookmarks Toolbar activated by default

The Bookmarks Toolbar is showing up with a message to use it, even though I don't want to use it and have not added any bookmarks to it. This has shifted the actual scree… (read more)

The Bookmarks Toolbar is showing up with a message to use it, even though I don't want to use it and have not added any bookmarks to it. This has shifted the actual screen down one line and messed up things I do that rely on screen positioning. Please turn it back off.

Asked by dagwoodg_98 1 year ago

Answered by dagwoodg_98 1 year ago

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The browser page is too wide and all the menu texts are too small.

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to re… (read more)

All my menu texts are so TINY now, that I can't read them, but the browser page is SO WIDE that I can't ever see a whole page and I have to scroll from side to side to read things, which is a ROYAL PAIN as I miss seeing a lot of things. No one can seem to help. I tried the limited percentage things, 67% used to work but now that is too big and when I go smaller I can't read ANY of the text, it is TOO TINY! I can't do my work! The screen shot won't paste on here.

Asked by Pam Clark 1 year ago

Last reply by Paul 1 year ago