Showing questions tagged: Show all questions
  • Archived

106.0.2 And Win Explorer

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this is… (read more)

106.0.2 locks up Windows Explorer (Not Responding) on my Win 7 machine as soon as it starts. After restarting Explorer, it seems to continue working. I have seen this issue reported earlier.

Asked by aj8mh-radio 1 year ago

Last reply by BarbaraML 1 year ago

  • Archived

A window with all its tabs dissappeared, won't show on restart...

Merely typing an email when the tab and window it was in shut down (am using linux mint and most recent FF build.) I have difficulty understanding programmer directions … (read more)

Merely typing an email when the tab and window it was in shut down (am using linux mint and most recent FF build.) I have difficulty understanding programmer directions as typically given but can follow a path > to files and folders. I found firefox old backups and sessions folder but none of the session restore files are dated, won't open and won't restore. I wish there was a straight-forward path to restore "my sessions" when issues develop. Just show me where the file path > where the files are > and what to click. Thank you.

Asked by germeten1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

20 GB RAM usage, pagefile takes up all space on C: - 300 tabs in Tree Tabs

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works wel… (read more)

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

  1. Disabling or replacing the adblocker ?
  2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
  3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

Asked by Peter B. 1 year ago

Last reply by Peter B. 1 year ago

  • Archived

YouTube videos don't work with Firefox

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three… (read more)

YouTube videos not working with Firefox since recent updates. Videos start to load but don't don't complete. Firefox is the only browser with this issue. Have tried three other browsers without issue.

Asked by lbertrand 1 year ago

Last reply by lbertrand 1 year ago

  • Solved
  • Archived

Missing Window and tabs, not in history

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have… (read more)

I love how the new tab page clearly states "Never fear losing a closed tab again.", and then when a window disappears it is followed by zero history to recover it. I have not restarted Firefox, let alone my computer since the last time the window was seen (about half an hour ago). It's not in my Alt+Tab tray hiding. I don't even remember closing the tab--though it's possible my keyboard double pressed when I was closing another window. (It's old and has a tendency to double hit keys). But now I have lost a window with at least 20 tabs open--mostly things i had yet to deal with and don't remember the URL to get back to it.

What use is my history and ability to reopen accidentally closed windows if everything just disappears from it within half an hour after the window could've been closed?

I would prefer to keep most of my browsing on Firefox, but I can't constitute that if I'm going to lose months worth of saved tabs randomly.

Asked by tibursio 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Tool Tip Colour

The tool tip colour for the Downloads is white text over a yellow background - it's practically impossible to read. Perhaps this is an error with the release, but if not,… (read more)

The tool tip colour for the Downloads is white text over a yellow background - it's practically impossible to read. Perhaps this is an error with the release, but if not, can this extreme lack of textual contrast be changed? I need dark / black text on light backgrounds.

Asked by Waphle_Stomp 1 year ago

Last reply by Waphle_Stomp 1 year ago

  • Archived

Replacement for "Default Bookmark Folder" addon

I enjoy this handy addon, but it's got a couple bugs Default Bookmark Folder It's a recommended addon, but It seems that it's no longer being supported. Version is tw… (read more)

I enjoy this handy addon, but it's got a couple bugs

Default Bookmark Folder

It's a recommended addon, but It seems that it's no longer being supported. Version is two years old, and issues reported on github are not responded to.

I wonder if anyone could recommend another addon with the same features.

Asked by noel_envode 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox View Not Enabled By Default On Update to 106 on Arch Linux

I have recently updated to Firefox 106 on two Arch Linux systems. One of them has Firefox View enabled and working by default, another does not. I looked around and tried… (read more)

I have recently updated to Firefox 106 on two Arch Linux systems. One of them has Firefox View enabled and working by default, another does not. I looked around and tried some options in about:config to enable it, however it did not work and I reverted the changes. I would like to enable Firefox View on this browser as well, and I would like to know how to enable it.

Asked by Harley The Foxy 1 year ago

Answered by cor-el 1 year ago

  • Archived

AGAIN my dang bars switched out.

Several times now, I had my bars switch out on me. It was: MENU BAR TOOL BAR BOOKMARK BAR ADDRESS BAR It is now: menu bar address bar tool bar bookmark bar I DESPISE T… (read more)

Several times now, I had my bars switch out on me.

It was: MENU BAR TOOL BAR BOOKMARK BAR ADDRESS BAR

It is now: menu bar address bar tool bar bookmark bar

I DESPISE THIS SETTING!!!!!!!!!!!!!! Why does it continuously change each update? Can't you just leave my dang bars the way they were set up for more than 15 years??????????

I have severe Asperger's, you're BADLY screwing my days up this way. It was pure horror to get them back, EACH TIME, as you (Firefox) figured to change it. DON'T MESS WITH MY BLOODY SETTINGS!!!!!!!!!! I can't work like this!!!!!!!!!!!!!

How do I fix it this time?

For crying out loud. Stop screwing with the settings, and gimme a hand here, please. How many times do I need to ask this?

Asked by dtm_samurai 1 year ago

Last reply by dtm_samurai 1 year ago

  • Archived

My page is way too big and all the menu texts are way too small !

bold text My FF web pages are way too wide and I have to scroll all the time from side to side, to see the whole page, back and forth! Hate it! Not workable. Not only… (read more)

bold text My FF web pages are way too wide and I have to scroll all the time from side to side, to see the whole page, back and forth! Hate it! Not workable. Not only that, the menu texts (not the fonts on the page) are way too small, unless I reduce the whole page with the limited percentage size, and then none of it is readable to me. For a while 67% size helped but not even that works right and I am CONSTANTLY trying to adjust things so I can see them! It used to work great and now it is a CONSTANT BATTLE TO FUNCTION!

Asked by Pam Clark 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Hide Tab bar if there is only one tab

Hello! I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows): tab:only-of-type, tab:only-of-type + #tabs-newtab-button { … (read more)

Hello!

I have been using this userChrome.css code to hide the tab bar if there is only one tab (on Windows):

tab:only-of-type, tab:only-of-type + #tabs-newtab-button {

   display: none !important;

}

#tabbrowser-tabs, #tabbrowser-arrowscrollbox, #tabbrowser-tabs > .tabbrowser-arrowscrollbox {
   min-height: 0 !important;

}

Since one of the recent Firefox updates, this code does no longer work. Maybe because there is a new element in the tab bar: A drop-down list at the right.

Any idea how to make the above code work again?

Peter

Asked by peter596 1 year ago

Answered by cor-el 1 year ago

  • Archived

Youtube videos not loading in Firefox.

Firefox version 106.0.1 Windows 11pro. Youtube videos will not play, unless they are Live. Weird. Checked internet. Loads on phone, loads fine in Edge. Restarted FF, clea… (read more)

Firefox version 106.0.1 Windows 11pro. Youtube videos will not play, unless they are Live. Weird. Checked internet. Loads on phone, loads fine in Edge. Restarted FF, cleared cache and cookies, tried private browsing, started in troubleshoot mode with no addons-- even the ad video at the top won't play. What else am I missing? Why will the live videos play but not the others? That seems like a clue, but I've hit the end of my ideas. I was able to watch youtube two days ago, the only change (afaik) is a Firefox update this morning.

Asked by thegranddewru 1 year ago

Last reply by bschmitz 1 year ago

  • Archived

DIaling a phone number with Google Voice fails

Dialing a phone number with Google Voice worked before, but now fails. It prompts me to Register for that feature https://voice.google.com/calls?forceBanner=tel-registrat… (read more)

Dialing a phone number with Google Voice worked before, but now fails. It prompts me to Register for that feature https://voice.google.com/calls?forceBanner=tel-registration but when I click on that link, nothing happens. [See first picture]

Settings | General | Applications seems to show 'tel' is assigned to Google Voice [see second picture] so as per a Google Voice help dialog, I changed it it 'always ask' [third picture]. This did no solve the problem.

Asked by k7aay 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox is causing a black screen

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get bac… (read more)

I'm using a new PC with Windows 11. I downloaded Firefox. When browsing in Firefox it has several times caused the whole screen to go black, and the only way to get back is to turn off and turn on again. Even then the Firefox page sometimes comes up again and I have to be quick to tap the X on top right to shut it down - or the whole screen goes black again! Then when I restart Firefox it re-loads the page, so I have to quickly exit before it happens again. So this morning when it happened I just did a full restart of the PC. Then I transferred all my tabs and other info to Edge, and will use that from now on.

What is new that is causing Firefox to do this?

I imagine I could also use Chrome, haven't tried that yet.

Asked by hcleasby 1 year ago

Last reply by hcleasby 1 year ago

  • Archived

search bar size

I use a separate search box and address box. I place my search box in the menu bar line. Today, I 'upgraded' fro firefox104.0.2 to 106.0.2, and now find the search box is… (read more)

I use a separate search box and address box. I place my search box in the menu bar line. Today, I 'upgraded' fro firefox104.0.2 to 106.0.2, and now find the search box is quite small and I can't length it. In all prior versions, the search box would use all the free space in the menu bar line. How can I lengthen it ? Thanks

Asked by maxmai 1 year ago

Last reply by maxmai 1 year ago

  • Archived

Contacting anyone, forced funcionality, lack of user focus etc.

I have removed any private information and kept the balance for everyone review and comments and left dead Mozilla addresses, which is not private or personal. Start pas… (read more)

I have removed any private information and kept the balance for everyone review and comments and left dead Mozilla addresses, which is not private or personal.

Start paste ________ Re: Your case, 00119811: Contacting anyone

20 Oct 2022 13:24NZST (20 minutes ago)

to Mozilla I note this total lack of focus on the users continues, with more forced unwanted "functionality", forced start menu shortcuts and no fixes of the reported previous issues etc., some of which can be "fixed" via a not recommend code, patch or "playing" in the config settings.

I believe most of this is driven by a race for dollars before totally pissing off the bulk of the users and will end up with much less dollars.

Urgently, regain your focus on the users themselves, provide settings in the main window that allow the users to manage nearly all settings, allow them to add or remove extra functionality, i.e. list all tabs, Firefox mode, backspace issues, search positioning etc etc. remove "Personalize new tab" does not need to be there at all, include in settings.

Further, the issue reporting requirements and process are still onerous and Mozilla's/Firefox shutting down topics on the community pages is a "We know best" approach which highlights this complete lack of user focus.

I suggest: -A new group of coders that focus on the users first and foremost, while not all of their recommendation may be implemented,they should have some priority -An open and honest discussion amongst all stakeholders on each issue as and when required -A commitment to rollback all of the unnecessary "fixes" that pissed off some of the user groups that complained, remember it must have really pissed them off to start to complain and most will be silent regardless. -and any other items that revert Mozilla and Firefox back to its original drivers

Actioning all of the above, will longer-term, retain users, drive recommendations and gain new users and will have a material impact, again as per my last email attached and as I predicted, the current user share is diminishing and will continue to do so unless significant change in methodology and focus is rolled out ASAP.

Phil B

On Wed, 29 Sept 2021 at 12:58, Mozilla Foundation Donor Care Team <donorcare@mozillafoundation.org> wrote: Hello Phil, Thank you for getting back to us and clarifying things a bit further. We appreciate you reaching out, and thank you again for your support. Respectfully,

Tom & the Donor Care Team at the Mozilla Foundation https://foundation.mozilla.org


Original Message ---------------

Sent late Sept 2021 Hi Tom, and team,

Somewhat ironically, the "new features" mostly include unfriendly removal of normal configuration as has been standard across all browsers since year dot as well as unneeded overheads and other.

Continuing the irony, my apparently unified login, previously known as my Mozilla login, now my Firefox login is invalid for ideas.Mozilla.org for which I apparently need a separate one, reporting this as a bug or as a requested feature update I need another separate one.

The whole process of reporting and communicating to the Dev team directly (via support or other), the navigation to such, the escalating of such is horrendous. You may end up with multiple reports and somewhat incomplete reports form average users, however asking users to have all of these extra log-ins, to read the bug treatise, to navigate through this laborious - totally the reverse of a streamlined, thought-out process is symptomatic of the lack of focus on user feedback and I believe, the users themselves.

I understand during a reconfiguration there may be teething troubles, however this is not the case, it has been this way for a long time and continues to get more distant from a user friendly experience.

If you read between the lines above, I will not be gong through to deas.mozilla.org via 2 log-in's, to go to https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla to try to select the correct repository and having read the clumsy tome, report a "fix" needed for something that should never of been rolled-out, to go though to https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox (or other) to log-in again and still be no closer to any kind-of direct, meaningful and constructive solution when I can "hack" the about:config and these issues IMO have been reported via https://support.mozilla.org on more than one occasion.

Yours sincerely Phil B

On Fri, 24 Sept 2021 at 12:30, Mozilla Foundation Donor Care Team <donorcare@mozillafoundation.org> wrote:

Hello,

Thank you for being a Firefox user! We're sorry to hear that you're frustrated with some of the new features added in the recent refresh.

We checked with the Firefox team, and they suggested that you submit your feedback here: ideas.mozilla.org . That way the team can take a look at it and other users can chime in too.<PB notes>, all reported, either ignored, conversation shutdown and none were ever rolled back<end>

We hope this information is helpful, and thank you again for your support. Sincerely, Tom & the Donor Care Team at the Mozilla Foundation


Original Message ---------------

Sent late Sept 2021 Please forward to Dev management. There is no link between the support volunteers and Mozilla, there is no way to contact Mozilla, there is no way to ask for a simple roll-back of a "new" unwanted feature i.e. backspace not working, search tab/bar/screen position. Firefox is losing it's way and ignoring and not appearing to want any constructive feedback and no way to monitor or act on it. People are leaving. _____ end paste.

I added some dates in an edit. Please do not ask too many questions on the history here jscher2000 has already tested me and my memory.

Asked by philbowyer007 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 1 year ago

Answered by user228126785451001171488420526897964190555 1 year ago

  • Archived

I hear a *pop* sound everytime i skip ahead or try to go backwards on a video

If im trying to skip on a video on youtube from 2:16 to 4:52 for example, i will hear an annoying *pop* sound in my left ear, im using headphones. This happends on all vi… (read more)

If im trying to skip on a video on youtube from 2:16 to 4:52 for example, i will hear an annoying *pop* sound in my left ear, im using headphones. This happends on all videos and not just on youtube. I tried reinstalling the browser and with the default settings and without browser extensions and it did not fix it. It only happens on firefox.

Any ideas why?

Asked by gamlifakku 1 year ago

Last reply by Dropa 1 year ago

  • Solved
  • Archived

i can't play some (but not all) youtube videos with firefox 106.0.3

i can't play some (but not all) youtube videos. they do play on other web browsers. the message is "an error occured, please try again later. playback ID is ... " i'… (read more)

i can't play some (but not all) youtube videos. they do play on other web browsers.

the message is "an error occured, please try again later. playback ID is ... " 

i'm using firefox 106.0.3 on linux suse tumbleweed. Before I upgraded to both of these the same videos were playing ok.

Asked by ruthtoby 1 year ago

Answered by ruthtoby 1 year ago