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Scrolling

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of scr… (read more)

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

Asked by martin.birch 4 months ago

Last reply by James 4 weeks ago

Window with 50+ tabs just disappeared from history

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates bu… (read more)

All my important tabs = gone. Nothing under recently closed windows. Most of them too old to be found in recent history. I'm mortified. I normally love Firefox updates but now I want to yell at someone :(

Asked by annaxt 4 months ago

Last reply by King Ray 5 hours ago

PR end of file error

This happens only in Firefox, rest all browsers chrome, edge, internet explorer works fine and there is no issue with youtube. I already resinstalled firefox, created new… (read more)

This happens only in Firefox, rest all browsers chrome, edge, internet explorer works fine and there is no issue with youtube. I already resinstalled firefox, created new profile, safe mode etc. This is something from firefox side only.

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by discoverneeraj 5 months ago

Last reply by cor-el 5 months ago

Update by Firefox and now Passwords missing

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired. You updated your unstable system. … (read more)

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired.

You updated your unstable system. It did the update, but now my saved passwords are missing. If your system deletes the passwords, what kind of safety do users of Firefox are guarantee? If this issue is not resolved, I will leave and delete your browser NEVER to use it again. In addition, I created a Firefox account long time ago to supposedly have my passwords secure. At this point all the passwords are missing. What security is your system providing?

Asked by jcmena830 4 months ago

Last reply by Terry 4 months ago

Access Denied on some shopping sites, only with Firefox

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377" I DID see similar postings, but I didn't see … (read more)

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377"

I DID see similar postings, but I didn't see where I could say "Me Too." So I'm posting separately.

This started in the past few days, the first with a website I've been using for 10 years. No problem with Chrome. I contacted their tech support. A couple of days later it worked okay till this morning (10/24/22). This evening it's off again -- after another software upgrade.

I'm now experiencing this with a second site, which I've also used for at least 10 years with no problems.

I read in a reply or two something about "profiles." I have no idea what this is or where to find them.

Asked by KJS-LES 4 months ago

Last reply by cor-el 4 months ago

Can't IMport Passwords to Firefox

I'm running Windows 11 and FF build 106.0.1. I want to move my FF passwords from a Win 10 laptop I am retiring to my new Win 11 laptop. On my new laptop I have changed … (read more)

I'm running Windows 11 and FF build 106.0.1. I want to move my FF passwords from a Win 10 laptop I am retiring to my new Win 11 laptop. On my new laptop I have changed signon.management.page.fileimport. enabled to 'true'. I've tried to import my FF passwords from an FF created .csv file with no luck. I successfully imported that same password file into Chrome build 106.0.5249.119 and thought I could use the browser import to move the passwords but I also had no luck there. Both attempts appear to process successfully but when I check FF for my passwords there is nothing there. When envoking the Chrome transfer, Chrome is closed and in both instances my FF account has been logged into. What am I doing wrong? What else do I need to do?

Asked by DEKJUNKMAIL 4 months ago

Last reply by Terry 4 months ago

  • Solved

How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 4 months ago

Answered by MarkWithC 4 months ago

  • Solved

Autoplay (STOP)

Hi, I would like a GLOBAL setting that will BLOCK/STOP all Autoplay period! Why does this not exist? The below is a "Chosen Solution" that does not work. Can this be rem… (read more)

Hi, I would like a GLOBAL setting that will BLOCK/STOP all Autoplay period! Why does this not exist?

The below is a "Chosen Solution" that does not work. Can this be removed? as it is no longer relevent? I have just wasted my time trying it.

cor-el

   Top 10 Contributor
   Moderator

1/8/21, 3:04 PM Chosen Solution

You can look at these prefs on the the about:config page to see what settings work for you to block autoplay.

   media.autoplay.default = 5 [0:allow;1:blockAudible;2:Prompt;5:blockAll]
   media.autoplay.blocking_policy = 2
   media.autoplay.allow-extension-background-pages = false
   media.autoplay.block-event.enabled = true 

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

Thank you for any help in this matter. I am most deffintly not the only person having this issue.

Asked by Nate 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

yahoo is not loading

www.yahoo.com will not load. Quote, "The page isn't redirecting Properly. An error occurred during a connection to guce.yahoo.com. This problem can sometimes be caused by… (read more)

www.yahoo.com will not load. Quote, "The page isn't redirecting Properly. An error occurred during a connection to guce.yahoo.com. This problem can sometimes be caused by disabling or refusing to accept cookies."

How does this occur when I have not changed my settings? So, this is something Yahoo has done. I want to minimize how many cookies are on my PC, what do I need to do?

Asked by Bad Matt 4 months ago

Last reply by Bad Matt 4 months ago

  • Solved

Firefox is not asking where to save downloads.

I am having the identical problem as this person was. https://support.mozilla.org/hsb/questions/1370443 I'm using Windows 11, Firefox 106.0.3. I have already selected… (read more)

I am having the identical problem as this person was.

https://support.mozilla.org/hsb/questions/1370443

I'm using Windows 11, Firefox 106.0.3. I have already selected "always ask." I do not see any way I can change the thing that says "Downloads." I see that there is a suggested fix, and I also see that an apparently knowledgeable person has advised against using that fix.

This is very basic browser functionality, and being unable to save to particular folders adversely affects my productivity. Is this issue being dealt with? What problems can I expect to occur in the future if I make the suggested fix?

Thanks in advance.

Asked by Oh Good Grief! 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Youtube (especially streams) always spike CPU load and causes a memory leak

Every single time I watch longer videos, but especially livestreams, it ends up clogging up to 8GB of ram and then starts buffering, and uses sometimes upwards of 60% CPU… (read more)

Every single time I watch longer videos, but especially livestreams, it ends up clogging up to 8GB of ram and then starts buffering, and uses sometimes upwards of 60% CPU.

I've -tried updating graphics drivers, -opening safe mode and watching from there, -turning off all addons and restarting, -turning off hardware acceleration, -installing h264ify

I'm kind of out of ideas. I hate this, I just want to be able to watch youtube normally. Please help.

Asked by tadej.kavcic01 4 months ago

Last reply by tadej.kavcic01 4 months ago

How to add signature to PDF?

The release notes for version 106.0 say: It is now possible to edit PDFs: including writing text, drawing, and adding signatures. [1] But I see no button or other way t… (read more)

The release notes for version 106.0 say: It is now possible to edit PDFs: including writing text, drawing, and adding signatures. [1]


But I see no button or other way to add a signature to the PDF I am viewing.

So, how to do it?

[1] https://www.mozilla.org/en-US/firefox/106.0/releasenotes/

Asked by xerces9 4 months ago

Last reply by cor-el 4 months ago

Recovering old data

Hello I've deleted my cookies and other data by mistake. I had a gmail account logged in(meaning when i open gmail, browser doesn't ask password etc.) now after i delete… (read more)

Hello

I've deleted my cookies and other data by mistake. I had a gmail account logged in(meaning when i open gmail, browser doesn't ask password etc.) now after i delete this data, i can't access to my gmail(forgot password and it wasn't connected to any kind of recovery yet. New gmail).

I somehow managed to get my previous firefox data using shadow explorer. when i follow 'Recovering important data from an old profile' guide, it doesn't work. Ex: my old cookies.sqlite file is 1.5MB. when i copy it to new profile i see it is copied. But whenever i open firefox i see cookies.sqlite new size is 96kb and i don't see any old data.

I tried almost everything on this link: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile I copied whole folders(both roaming and local). I copied only important files such as login.json or cookies.sqlite etc. Nothing works.

What am i missing here?

Asked by Crenia 4 months ago

Last reply by Crenia 4 months ago

  • Solved
  • Archived

Which version of portable firefox would be most secure getting updated once a month?

On my laptop, I run FDE as my daily driver, with the release version to handle my webmail. I also use portable firefox (from portableapps.com) as a browser to use while a… (read more)

On my laptop, I run FDE as my daily driver, with the release version to handle my webmail. I also use portable firefox (from portableapps.com) as a browser to use while at work, from a thumb drive. While using that portable verison, I usually just go to google image search, and a work site that would definitely be secure.

My question: I don't like to update the installation on my thumb drive very often, and occasionally work computers are very slow anyways. So if I were to update it no more often than once a month, which version of firefox would be most secure: Release, Beta, or Nightly?

If doing this is just dumb, then which version gets updated less often--it would be Release, correct?

Asked by prr 6 months ago

Answered by cor-el 6 months ago