Showing questions tagged: Show all questions
  • Archived

Images will not display from https://wvculture.org/

Why doesn't Firefox load the images on the https://wvculture.org/ at the Vital Records tab in the Vital Research Records Search Selection of the Birth-Death-Marriage reco… (read more)

Why doesn't Firefox load the images on the https://wvculture.org/ at the Vital Records tab in the Vital Research Records Search Selection of the Birth-Death-Marriage records? I have to open those on Microsoft Edge. I've tried closing all Add-ons in the Tools tab.

Asked by dorge1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Impact of changing Enhanced Tracking Protection settings?

Hi! A vendor of a solution we use suggested unchecking the "Cookies" and "Tracking content" under "Privacy & Security" settings in the "Custom" section to help with a… (read more)

Hi! A vendor of a solution we use suggested unchecking the "Cookies" and "Tracking content" under "Privacy & Security" settings in the "Custom" section to help with an issue encountered using their services. Those settings look like global settings that would affect all the websites visited, not just the vendors'. Is that correct? What are the implications here? Would this mean giving up Firefox protections?

Asked by draito 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I forgot my login

Hello! Could you help me, please? I forgot my main email name that i used for firefox account. How can i restore it? I tried 2 my emails and both of them is empty, no tab… (read more)

Hello! Could you help me, please? I forgot my main email name that i used for firefox account. How can i restore it? I tried 2 my emails and both of them is empty, no tabs, no apps, no bookmarks.

Asked by mafusail1692 1 year ago

Last reply by mafusail1692 1 year ago

  • Archived

Login Request Expired is locking me out of school email

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the… (read more)

Although I can access every other aspect of my school account, I am locked out of email by a screen telling me: "Your login request has expired. Try logging back into the application" with the accompanying tab reading: "Universal Prompt Error".

Regardless of my logging out and trying again, and rebooting my computer, contacting the school's IT dept, I continue to be locked out through Firefox. Chrome will let me in.

Please help me resolve this problem.

Asked by 1tuck249 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (read more)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

weird font appearing sometimes in different websites

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific … (read more)

This is a random error, with no specific website in question. The font display error, seems to be corrected when closing and opening the browser. It appears on specific parts of text within a website in a strange font (its always that "hand-written" font). On the example attached, it was a simple google search.

Asked by sotnasonun 1 year ago

Last reply by sotnasonun 1 year ago

  • Archived

High-Graphics Websites display incorrectly

Missing pieces of high-graphics sites like Facebook or online games. And when I refresh Firefox, I lose all my settings and have to redo all of them. There ought to be … (read more)

Missing pieces of high-graphics sites like Facebook or online games. And when I refresh Firefox, I lose all my settings and have to redo all of them. There ought to be an easier solution.

Asked by KayTa 1 year ago

Last reply by KayTa 1 year ago

  • Archived

Need to change background color of about:blank page

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which … (read more)

For years I've set the background display color in about:config to a medium gray, #CCCCCC. Main purpose was to change the background color of the about:blank page, which is my home page and my new tab page.

Note I am not overriding colors; #CCCCCC only showed up as the bgcolor for about:blank. Occasionally websites which forgot to specify a background color would show up with a medium gray background, a minor inconvenience and a hint their coding was not so great.

Just realized my background color selection for about:blank isn't working anymore. The background color of the about:blank page is white. Not sure when it changed. I failed to notice when the medium gray disappeared because I have been reflexively pressing the dim screen button. I have vision issues and need to avoid a white screen.

There was a question in 2021 about the about:blank page bgcolor turning white which was archived but does not look resolved.

https://support.mozilla.org/en-US/questions/1344438

Does about:blank now specify a bgcolor, overriding my about:config setting? I still have browser.display.background_color set to #CCCCCC. Do I need to change another value for about:blank now? Thanks for your help.

Using Firefox 105.0.1 64-bit on a Windows 10 Toshiba laptop.

Asked by CLARMAP 1 year ago

Last reply by petergroft 1 year ago

  • Archived

Printing

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do … (read more)

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do not have the option in Firefox. I would like to be able to just print the first page and not the combined page 1 and 2. Thank you.

Asked by Melvin Yap 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Website Display

Hello, we are having an issue with one webpage we visit very often not displaying correctly on our computer screen using Firefox as the browser. We have used this page f… (read more)

Hello, we are having an issue with one webpage we visit very often not displaying correctly on our computer screen using Firefox as the browser. We have used this page for 5+ years on Firefox and in the last few days it went from displaying 3 Columns to 2 Columns on Firefox (very annoying). If we look at this same website page in Microsoft Edge it displays correctly. We have tried various search options to figure this out with no luck ~ hoping this "community" can help us figure out why and what to do to fix this! Here is the webpage: https://mobilehomespot.com/mobile-home-listings-all

Asked by floridamobilehomespot 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox shows gibberish text on certain pages

After I updated my ff browser to the current version, certain websites have had their text all messed up. I first tried restarting the browser and then my computer. Next … (read more)

After I updated my ff browser to the current version, certain websites have had their text all messed up. I first tried restarting the browser and then my computer. Next I tried to purge all cookies. I then tried to remove all add-ons and then purged cookies again, but the issue still persisted.

Firefox version: 105.0.1 (64bit)

OS: Mac Big Sur 11.6

Any ideas on why this is happening or how to fix?

Asked by ericb.mueller 1 year ago

Last reply by ericb.mueller 1 year ago

  • Archived

Update and reinstall of 105.0.0 FAIL miserably

Went to update to 105.0.1 on a windows 8.1 machine. Update failed, removed previous version and now will not even reinstall running the installer. Installer returns setup… (read more)

Went to update to 105.0.1 on a windows 8.1 machine. Update failed, removed previous version and now will not even reinstall running the installer. Installer returns setup.exe Application error. unable to start correctly.

Asked by j.r.andresen 1 year ago

Last reply by j.r.andresen 1 year ago

  • Archived

Troijan.GenericKD.62058384

Hi - my BitDefender Internet Security found this Trojan.GenericKD.62058384 in my firefox profiles folder - C:\Users\david\AppData\Local\Mozilla\Firefox\Profiles\v6jicbrz… (read more)

Hi - my BitDefender Internet Security found this Trojan.GenericKD.62058384 in my firefox profiles folder - C:\Users\david\AppData\Local\Mozilla\Firefox\Profiles\v6jicbrz.default-release-1662311998698\cache2\entries\E4A4EB628D5AE50B559489046BF17891EBE92F04=>(gzip)

Is this a false positive? This cache is nearly 1GB in size, are all the files needed?

TIA davidj

Asked by djp2018 1 year ago

Last reply by James 1 year ago