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  • Archived

Signed into my account on my dad's laptop. Data was lost and merged with mine?

All his bookmarks and saved passwords were merged into my Firefox account and deleted from his laptop when I signed in from my PC. Is there any way to undo this and retur… (read more)

All his bookmarks and saved passwords were merged into my Firefox account and deleted from his laptop when I signed in from my PC. Is there any way to undo this and return/restore the settings on his laptop?

Asked by Neko Alchemy 1 year ago

Last reply by cor-el 1 year ago

  • Archived

open closed tabs

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like … (read more)

when reopening closed tabs it doesn't open last closed tabs, it only opens closed tabs in the window you are using. so if you have closed a window it doesn't reopen like it does on chrome

Asked by Fluxa 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox deletes all cookies on exit - but I want to leave specific cookies saved

Hi, I have set Firefox to delete every cookie when I exit. However some websites use cookies for dark mode. My question is this : can I make it so Firefox continues… (read more)

Hi,

I have set Firefox to delete every cookie when I exit. However some websites use cookies for dark mode. My question is this : can I make it so Firefox continues to delete every cookie but save only some specific cookies For exemple, linkedin uses a dozen of cookies and two of them are used to store value for dark mode. Can i save only those two ?

Thanks in advance

Asked by aercl 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Which of this preferences are really increasing the speed in Firefox?

browser.download.animateNotifications to false security.dialog_enable_delay to 0 network.prefetch-next to false browser.newtabpage.activity-stream.feeds.telemetry… (read more)

  • browser.download.animateNotifications to false
  • security.dialog_enable_delay to 0
  • network.prefetch-next to false
  • browser.newtabpage.activity-stream.feeds.telemetry to false
  • browser.newtabpage.activity-stream.telemetry to false
  • browser.ping-centre.telemetry to false
  • toolkit.telemetry.archive.enabled to false
  • toolkit.telemetry.bhrPing.enabled to false
  • toolkit.telemetry.enabled to false
  • toolkit.telemetry.firstShutdownPing.enabled to false
  • toolkit.telemetry.hybridContent.enabled to false
  • toolkit.telemetry.newProfilePing.enabled to false
  • toolkit.telemetry.reportingpolicy.firstRun to false
  • toolkit.telemetry.shutdownPingSender.enabled to false
  • toolkit.telemetry.unified to false
  • toolkit.telemetry.updatePing.enabled to false
  • browser.download.animateNotifications to false
  • security.dialog_enable_delay to 0
  • accessibility.force_disabled to 1
  • network.dns.disablePrefetchFromHTTPS to false
  • network.predictor.enable-prefetch to true
  • network.http.speculative-parallel-limit to 0
  • network.http.max-persistent-connections-per-server to 10
  • network.http.max-connections to 256
  • browser.tab.animate to false.
  • browser.panorama.animate_zoom to false
  • network.dns.disablePrefetch to true
  • network.prefetch-next to false
  • network.http.speculative-parallel-limit to 0
  • network.http.pipelining to true
  • network.http.proxy.pipelining to true
  • network.http.pipelining.maxrequests to 10
  • network.http.pipelining.aggressive to true
  • gfx.webrender.all to true
  • reader.parse-on-load.enabled to false
  • network.http.max-connections to 96
  • network.http.max-connections-per-server to 32
  • nglayout.initialpaint.delay to 0
  • network.dns.disableIPv6 to false
  • plugin.expose_full_path to true
  • toolkit.cosmeticAnimations.enabled to false
  • extensions.checkCompatibility to false
  • config.trim_on_minimize to true
  • browser.cache.disk.capacity to 50000

Asked by Ahto1 1 year ago

Last reply by Ahto1 1 year ago

  • Solved
  • Archived

Distorted Images on page 2 of Barclays Bank (UK) sign in to account

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happen… (read more)

When signing in to my Barclays On Line account,the 2nd page of the sequence is distorted such that one vital box can only be seen my reducing the page to 65%. This happens on two PC's both are using Firefox. Browsing with Edge gives no problem! One PC is running win 10 the other Win11 - both have Norton 360 AV. Is this a FF or Barclays problem?

Asked by mjrcohen 1 year ago

Answered by mjrcohen 1 year ago

  • Archived

Youtube videos are choppy when not in fullscreen

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit f… (read more)

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit full screen mode it seems as if frames are being skipped. I am using LocalCDN, Ublock Origin, and container tabs.

Is there any reason for this to be occuring?

Thanks

Asked by Wotan 1 year ago

Last reply by Spencer 1 year ago

  • Archived

Printing

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do … (read more)

Whenever I print my transfer transcript, it will always combine both the pages into one page. Using other browsers, I would be able to just print the first page but I do not have the option in Firefox. I would like to be able to just print the first page and not the combined page 1 and 2. Thank you.

Asked by Melvin Yap 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (read more)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by judyjing.2009 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Edit Firefox Dictionary

Accidentally added a misspelling to the Firefox dictionary. Thought it would be easy to locate and edit the dictionary. Enabled 'show hidden files.' On XYplorer, and … (read more)

Accidentally added a misspelling to the Firefox dictionary. Thought it would be easy to locate and edit the dictionary.

Enabled 'show hidden files.'

On XYplorer, and Windows File Explorer can find not a single trace of 'persdict.dat' in my profiles folder.

It would be really helpful if you could advise what the next step would be. Thanks.

Asked by sra97 1 year ago

Last reply by sra97 1 year ago

  • Solved
  • Archived

Synced tabs and history on new computer

I got a new computer so I created an acct and set all my open tabs and history to sync. It wasn't intuitive to my not techie brain, but found out how to open all the ta… (read more)

I got a new computer so I created an acct and set all my open tabs and history to sync. It wasn't intuitive to my not techie brain, but found out how to open all the tabs on the new computer. However, they don't open in the same order (makes it almost useless when you have a lot of tabs), and the tabs don't have their associated history.

Is there some way to have Firefox open tabs and history in the same state on the new device?

Asked by RR123 1 year ago

Answered by cor-el 1 year ago

  • Archived

Troijan.GenericKD.62058384

Hi - my BitDefender Internet Security found this Trojan.GenericKD.62058384 in my firefox profiles folder - C:\Users\david\AppData\Local\Mozilla\Firefox\Profiles\v6jicbrz… (read more)

Hi - my BitDefender Internet Security found this Trojan.GenericKD.62058384 in my firefox profiles folder - C:\Users\david\AppData\Local\Mozilla\Firefox\Profiles\v6jicbrz.default-release-1662311998698\cache2\entries\E4A4EB628D5AE50B559489046BF17891EBE92F04=>(gzip)

Is this a false positive? This cache is nearly 1GB in size, are all the files needed?

TIA davidj

Asked by djp2018 1 year ago

Last reply by James 1 year ago

  • Archived

msn.com has a security policy called HTTP Strict Transport Security (HSTS)

I'm getting this on most of my websites that i try to access from Firefox. MSN, google links from searches almost making this browser unusable. It says i cannot by pass s… (read more)

I'm getting this on most of my websites that i try to access from Firefox. MSN, google links from searches almost making this browser unusable. It says i cannot by pass security. IT may have blocks from my company as well. It works on edge and chrome so why not firefox?

Asked by thornelad 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Trying to connect to Synology DSM, unable to connect with Firefox, but works fine in Chrome or Edge

Hello, I'm using a Synology NAS (DS220+) installed on my local network, behind my internet box). This NAS can be accessed both from the local network (https://192.168.1.n… (read more)

Hello, I'm using a Synology NAS (DS220+) installed on my local network, behind my internet box). This NAS can be accessed both from the local network (https://192.168.1.nn:ppppp) and remotely across Internet (https://subdomain.domain:yyyyy). With Firefox I can access my NAS locally but not remotely. While this works fine with Chrome or Edge.

As my issue looks like another one on your support site ("Page won't load in Firefox, but works fine in any other browser", opened 7/1/21, 3:39AM), I applied part of the proposed solution: run Firefox in troubleshooting mode, cleared history, cookies, cache; did a refresh; removed then reinstalled Firefox, created a brand new profile. Without success.

Would you please have some ideas to help me? Thanks and regards Matteo

If the following can help: - My laptop: Dell Latitude 5431, CPU 12th Gen Intel(R) Core(TM) i5-1250P 1.70 GHz; RAM 16Gb - Windows 11 Professional, 22H2 build 22621.521 - Firefox 105.0.1 (64bits)

Asked by matteo.rossi 1 year ago

Last reply by matteo.rossi 1 year ago

  • Archived

Containers does not work for Microsoft sites

So today I wanted to try FF Containers, because I have service user to manage O365, my normal company user and my personal user. Now I open make.powerapps.com in contain… (read more)

So today I wanted to try FF Containers, because I have service user to manage O365, my normal company user and my personal user.

Now I open make.powerapps.com in container dedicated to this site I log in with one of these users everything is ok, but during first sign-in I am not asked even for password for specified account, I just enter email and then I am redirected and signed in. I have disabled "Allow Windows single sign-on for Microsoft, work, and school accounts". When I want to access portal.azure.com in another container, I am automatically signed in with user from previous container dedicated to powerapps.

I especially logged out of all containers and removed all cookies from FF before submitting and it is still happening

Also checked Windows "Internet options", I do not have any of these sites in "Intranet sites" and Level for all zones regarding to User Authentication is "Prompt for user name and password" dunno know what is wrong.

Asked by Phoenix6589 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Downloads

I'm working on an iMac, Monterey 12.6 and using Firefox 105.0.1. In Settings, I can only choose to have downloaded files be saved in the Downloads folder. If I were to ch… (read more)

I'm working on an iMac, Monterey 12.6 and using Firefox 105.0.1. In Settings, I can only choose to have downloaded files be saved in the Downloads folder. If I were to check the box "Always ask you where to save files", it won't fully download or will be sent elsewhere on the Mac hard drive. I tried reading other articles that dealt with changing True/False settings in Firefox, but I really have no idea how to do that and if it made it worse. How can I fix this properly so that when I choose to download a file, I can also choose to save it in a specific folder? I'm also not sure if the Applications choices (how Firefox handles various files) is incomplete or not working.

Asked by guvnor1 1 year ago

Last reply by guvnor1 1 year ago

  • Archived

I forgot my login

Hello! Could you help me, please? I forgot my main email name that i used for firefox account. How can i restore it? I tried 2 my emails and both of them is empty, no tab… (read more)

Hello! Could you help me, please? I forgot my main email name that i used for firefox account. How can i restore it? I tried 2 my emails and both of them is empty, no tabs, no apps, no bookmarks.

Asked by mafusail1692 1 year ago

Last reply by mafusail1692 1 year ago