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  • Archived

unable to login google account

i am on 64-bit linux mint20.3 i am unable to login into my google account (i am using 2-step verification on google.) just downloaded the firefox 104 version. a popup wi… (read more)

i am on 64-bit linux mint20.3 i am unable to login into my google account (i am using 2-step verification on google.) just downloaded the firefox 104 version. a popup window appears on the window saying "accounts.google.com wants to authenticate you using a registered security key. you can connect and authorize one new, or cancel." but there is only Cancel button no Ok button. also i am using 'recovery key' and 'Two step authentication' methods in my firefox account. what to do? thanks.

Asked by shoaib 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Zoom meeting links not opening

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommt… (read more)

This morning I re-installed an update to Zoom (on Linux - ElementaryOS / Ubuntu 18.04). Since installing, I've not been able to follow links from Firefox to Zoom (zoommtg links don't open the app). However, they still work from Epiphany.

The slight confounding factor is that I realised that I've been updated to FF 104 overnight, so that might be an issue.

I've been looking at network.protocol-handler.... settings in about:config, based on this article: https://superuser.com/questions/1343020/how-to-configure-firefox-open-zoom-urls-using-zoom-application#1351073

I've also been looking at xdg-settings (based on this article) https://www.reddit.com/r/kde/comments/i83m8i/zoom_desktop_client_isnt_launching_from_browser/ which suggests the problems might be to do with xdg-settings calling /usr/share/applications/zoom.desktop when the available file is /usr/share/applications/Zoom.desktop However, I have not been able to alter the xdg-settings parameter - when I try: $ xdg-settings set default-url-scheme-handler zoommtg zoom.desktop it does not change the setting - it remains as Zoom.desktop

I should mention that the version of FF I'm running is delivered as a snap - but this was not a problem before 104 / my latest Zoom installation. Also, this version of FF has no problem opening up MS Teams meetings or Slack groups. handlers.json includes : ... "slack":{"action":4},"snap":{"action":4},"zoommtg":{"action":4},"msteams":{"action":4}}, .... so I am thinking the problem must lie somewhee else.

Any suggestions would be gratefully received.

thanks Andy

Asked by Andy Dearden 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

Firefox opens in small window-104.0 (64-bit)

8/24/2022 for the last week Firefox has been opening in a small window in the left corner of the screen. I found the "fingerprint" suggestion, but that did not apply to … (read more)

8/24/2022 for the last week Firefox has been opening in a small window in the left corner of the screen. I found the "fingerprint" suggestion, but that did not apply to my case. I stopped using Firefox as the default browser for a while, but when selected it for specific instances, still the same issue. This AM I upgraded to version 104.0, still the same problem.

Thanks in advance, Dave

Asked by DrDively 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to revert back to what I had. Can I do this? I use Wi10n .

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to r… (read more)

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to revert back to what I had. Can I do this? I use Win10.

Asked by shierl 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

  • Archived

images on my web site

on myweb site i cant see my images (www.howardberelson.com) but on other computers and my cell phone and on aol browzer i can. i refreshed firefox yesterday and it worked… (read more)

on myweb site i cant see my images (www.howardberelson.com) but on other computers and my cell phone and on aol browzer i can. i refreshed firefox yesterday and it worked, this morning the problem persisted. i uninstalled firefox and reinstalled firefox, cleared cache and history of edge, i still have the problem

Asked by artneduc 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Lost bookmarks with up date

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for upda… (read more)

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for updates, I don't understand it not automatically migrating important data.

Asked by harryag70 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Why does the NOAA GOES satellite weather not load anymore?

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GO… (read more)

Why won't Firefox load this link: https://www.star.nesdis.noaa.gov/GOES/index.php? This is a government service and Firefox won't connect to the site. It is the NOAA GOES satellite imagery service. Please advise.

Asked by isr555 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Unable to login to the ASUS router

Good morning, after today's FF update, it is not possible to login to the ASUS router (https://router.asus.com/). Yesterday everything was working fine before the update… (read more)

Good morning, after today's FF update, it is not possible to login to the ASUS router (https://router.asus.com/). Yesterday everything was working fine before the update.

1. Does not work in private mode 2. Clearing the cookies did nothing. 3. You can log into the router in Chrome. 4. I don't have plugins installed.

FF v.104, Win10Prof

Any ideas? Regards.

Asked by teksty2005 7 months ago

Last reply by cor-el 6 months ago

  • Archived

Downloading files fails, Ubuntu snap install, possible workaround

After visiting many sites, and removing and reinstalling the snap, logging out of sync, using troubleshooting mode, and a few other tests, I figured out that checking the… (read more)

After visiting many sites, and removing and reinstalling the snap, logging out of sync, using troubleshooting mode, and a few other tests, I figured out that checking the "Always ask you where to save files" disables downloading. When I click to download, the page refresh button cycles and no other action occurs, there should be a pop-up to give choice about where to download the file.

I assume it has to do with file permissions with snap and the possibility of going outside of /home. Once I unclick "always ask.." I am able to download again.

Firefox 104, Ubuntu 22.04. Brand new OS install.

Asked by klapenotiere 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Items are missing from the glassdoor web

It has happened to me several times that I cannot see the reviews of companies on the GlassDoor website, while with other browsers I can. Only the top part of the website… (read more)

It has happened to me several times that I cannot see the reviews of companies on the GlassDoor website, while with other browsers I can. Only the top part of the website is visible, but the bottom part is all empty. For example https://www.glassdoor.com.br/Avalia%C3%A7%C3%B5es/C-and-A-Moda-Avalia%C3%A7%C3%B5es-E4350585.htm

Thankyou for yout time

Asked by Marcelo 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Duplicate tab

Hello, please how do I set up the browser so that the duplicate tab opens next to the one I want duplicated. Now the duplicated tab opens at the end of all the open tabs… (read more)

Hello, please how do I set up the browser so that the duplicate tab opens next to the one I want duplicated. Now the duplicated tab opens at the end of all the open tabs which is really annoying and not logical at all. I am using windows 10. Thanks

Asked by mama5405 7 months ago

Last reply by pg_78 7 months ago

  • Archived

Mozilla vpn app

I have tried 6 download attempts and cannot successfully install/access Mozilla VPN even though I believe I paid for it and obtained the discount FIREFOX104 -- Please get… (read more)

I have tried 6 download attempts and cannot successfully install/access Mozilla VPN even though I believe I paid for it and obtained the discount FIREFOX104 -- Please get an agent to help me override Windows 11 VPN; I want to use it on my phone devices as well -- if I can get it to work. tgoldstrand@gmail.com

Asked by tgoldstrand 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Latest Firefox Upgrade issue

bold text This is the 2nd time that I've had something weird happen in Firefox after latest upgrade. Today I could connect to my MyUPMC account but could not do anything… (read more)

bold text This is the 2nd time that I've had something weird happen in Firefox after latest upgrade. Today I could connect to my MyUPMC account but could not do anything when there -- spinning -- from Firefox browser. After much troubleshooting I tried Brave browser and got connected and all working immediately. I also tried my iPhone and was successful.

Last problem I had was an anomaly with Amazon which you eventually fixed. Please do not release upgrades until they work.

Asked by razorburke 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Importing Password CSV File Exported From FireFox Doesn't Work

Windows 10 system, current Firefox browser version. I exported the passwords from the latest version of Firefox into a CSV file and put it on an external hard drive. I pl… (read more)

Windows 10 system, current Firefox browser version. I exported the passwords from the latest version of Firefox into a CSV file and put it on an external hard drive. I plugged that hard drive into a different system, installed Firefox on that system, enabled importing from a file in Firefox, and selected the file to import. The file browser went away, and nothing changed. No passwords were imported. Tried restarting Firefox and tried again to no avail.

The file seems to be readable, so it's not a disk error.

How can I import these passwords?

Asked by cascade5 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Banking pages won't advance beyong Loading pop up

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise act… (read more)

After logging in to banking website, selecting any action after landing page results in just a greyed-out loading popup with Asterisk symbol showing working clockwise action. Tab continues and won't even auto time out disconnect like it should. must close tab to exit. Edge browser works fine on site, problem just began this week (update glitch ?)

Asked by TGCBM 7 months ago

Last reply by cor-el 7 months ago

  • Archived

I hid an element on a webpage. How do I unhide it?

Firefox 104.0 64-bit I hid a photo on a webpage to see if its space would collapse and bring the text closer toger so I could make a screeenshot. I right-clicked on the … (read more)

Firefox 104.0 64-bit

I hid a photo on a webpage to see if its space would collapse and bring the text closer toger so I could make a screeenshot. I right-clicked on the photo and selected "Block Element". The photo disappeared, but the space it had occupied remained (outline of photo, filled with background color). I right clicked in the space, but there was no "Unblock Element" to select.

I looked online for an answer to this question, which seems not to have been addressed specifically. One of the results suggested using an add-on called Firebug; another suggested uBlock. I guess another question I might ask would be, why would it require an add-on to unblock an element that was blocked using Firefox?

It is not vital that I get the photo back, as I can contrive to never visit that particular webpage again, but my inquiring mind wants to know how to unblock an element I have blocked—particularly since it was so easy to block it in the first place.

Thank you.


DF

Asked by AlphaCat 7 months ago

Last reply by cor-el 7 months ago