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Hardware acceleration on Linux blocklisted

Hi there, I am running Firefox (104) on Linux (Arch Linux) in the Sway WM on a laptop with a modern (2021) AMD CPU and integrated GPU. I have installed (and verified that… (read more)

Hi there,

I am running Firefox (104) on Linux (Arch Linux) in the Sway WM on a laptop with a modern (2021) AMD CPU and integrated GPU. I have installed (and verified that it is working properly) all the necessary drivers (mesa, vaapi, etc.) and updates, yet under about:support, HARDWARE_VIDEO_DECODING is blocklisted by env: Blocklisted by gfxInfo. How can I find out what exactly is blocking it? Might there be an environment variable missing or something like that?

I know that I can force-enable it through a settings flag, but this is not what I am looking for, I want to know how I can find out why it is blocklisted. (Setting hardware acceleration manually works without issues)

I have looked at https://fossies.org/linux/firefox/widget/gtk/GfxInfo.cpp and starting from line 860, my setup should only be blocklisted if I do not use Mesa (but I do).

Additional information: XDG_CURRENT_DESKTOP is set to "sway".

I would really appreciate if someone could point me in the right direction on how to find out why my setup is "blocklisted by env".

Asked by hokicon418 3 months ago

Last reply by hokicon418 3 months ago

  • Solved

OpenH264 fails to install with HTTPS-Only mode enabled

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been … (read more)

"OpenH264 Video Codec provided by Cisco Systems, Inc." plugin will sit in the "will be installed shortly" status forever if you have HTTPS-Only mode enabled. I have been pulling my hair out for the last few days trying to figure out why I couldn't play YouTube or many other sites videos.

Turns out the site that the library is downloaded from has a bad certificate installed: https://ciscobinary.openh264.org/libopenh264-2.3.0-linux64.6.so.bz2

``` Websites prove their identity via certificates. Firefox does not trust this site because it uses a certificate that is not valid for ciscobinary.openh264.org. The certificate is only valid for the following names: a248.e.akamai.net, *.akamaihd-staging.net, *.akamaihd.net, *.akamaized-staging.net, *.akamaized.net

Error code: SSL_ERROR_BAD_CERT_DOMAIN ```

OS: Fedora 36 Firefox Version: 104.0 (64-bit)

Asked by Nickolas Gupton 3 months ago

Answered by Nickolas Gupton 3 months ago

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Yo… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 3 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

email

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old e… (read more)

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old email? My account clearly shows no other "secondary" email provided. Will I have to delete my account?

Asked by snowbellysurfer 2 months ago

Last reply by Dropa 2 months ago

Lost previous session & history not showing visited tabs - only closed ones

Firefox has a frustrating habit of closing windows and not restoring them properly. I had 2 windows with a multiple tabs open in each and Firefox will successfully reopen… (read more)

Firefox has a frustrating habit of closing windows and not restoring them properly. I had 2 windows with a multiple tabs open in each and Firefox will successfully reopen both windows until it doesn't. I tried all the methods with going into history or using the previous.json file in sessionrestore-backups but that file only had 1 window. Now I'm trying to use my browser history to see which websites I visited but all that shows up are the closed tabs - not the windows or the websites I was on before the tab was closed.

Where can I find full browsing information to restore my lost tabs? Alternatively I heard before Firefox updates it creates a snapshot of tabs/windows. How can I access this as a backup?

I dislike Chrome, but it honestly is much better at saving previous sessions.

Asked by bonetfreedle 2 months ago

Last reply by cor-el 2 months ago

videos not playing

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies an… (read more)

hi firefox support pls need help , for some reason my firefox wont play videos just youtube but other than that no i tried secure brose restar reintall erasing cookies and extension nothing seems to be the solution

Asked by orro_mzrxe56 2 months ago

Last reply by cor-el 2 months ago

Autofill credit cards is not working

Ever since I upgraded to a M1 macbook Pro I haven't been able to auto fill saved credit cards. The info is there but as soon as I select it then it disappears. I thought… (read more)

Ever since I upgraded to a M1 macbook Pro I haven't been able to auto fill saved credit cards. The info is there but as soon as I select it then it disappears. I thought it was a mac issue but it works in other browsers.

Asked by marquisewilliams 2 months ago

Google

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very str… (read more)

Why are there so many Google tools embedded in Firefox? Many of us don't trust Google at all, and in the current environment of increasing surveillance, it seems very strange to find many Google processes in Firefox.

Asked by john820 2 months ago

Last reply by Dropa 2 months ago

[macos] Picture in picture mode opens in full screen

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video an… (read more)

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video and click the picture in picture mode, firefox will just open a open/popup a new picture in picture in full screen mode instead of a smaller picture in picture window. I'm not sure if this is a macos bug or firefox.

bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1782056

Asked by leeyongyong1 4 months ago

Last reply by LKB 4 months ago

  • Solved

Bookmark menu visibility loses after opening the links

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks How Google Chrome works Bookmark menu visibilit… (read more)

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks

How Google Chrome works Bookmark menu visibility don't lose

How Firefox works Bookmark menu visibility loses

Is there way I can configure this same as Chrome.

Please see the attachment for demo. PS: I'm using latest versions

Asked by Mi 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

Firefox Developer Edition change version to Latest only currenctly its in beta version

So I am a web developer, is there a way to change the version of Firefox developer to the latest Firefox version? Because it is currently in beta version. I am using Fire… (read more)

So I am a web developer, is there a way to change the version of Firefox developer to the latest Firefox version? Because it is currently in beta version.

I am using Firefox developer for web development, and also for testing, and also for day to day web browsing. I just realized that the Firefox developer is a beta version, but our users use the latest version of Firefox. I believe this can be a problem when the development environment is not the same as the user's version.

If I install Firefox's official browser, it will be a waste of storage.

Asked by MisterJ 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Backup data before Firefox Sync or Firefox Account resets data due to forgotten password

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way t… (read more)

I forgot my password to Firefox Sync account. But at the moment I can still access the account from one of my devices which i have previously logged in, and needs a way to backup all the sync data so I can restore them back to Firefox Sync after resetting the password. As I read, resetting the password clears all sync data as Firefox cannot decrypt the data without the old password. Is there a way to backup my current Sync data, and restore them after the reset? If so, can you please guide me on how to do it?

Asked by Missaka 4 months ago

Last reply by Dropa 4 months ago

How do I "View" synced tabs from ios - iPad or iPhone - on my iMac?

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your… (read more)

Hi, lots of good support to how to sync. No support for how to view synced tabs on an iMac. I can see the synced tabs and open them on my iPad and iPhone. Thanks for your assistance.

Asked by davidcarlon2 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Bookmark Restore - Manual - If Not Possible Recovery Application or Service

Bookmark Restore - Manual - If Not possible Recovery Application or Service 104.0b7 (64-bit) (Was Using Non Beta - Same Issue Plus Other Issues) Edition Windows… (read more)

Bookmark Restore - Manual - If Not possible Recovery Application or Service 104.0b7 (64-bit) (Was Using Non Beta - Same Issue Plus Other Issues)

Edition Windows 11 Pro for Workstations Version 22H2 Installed on ‎05/‎17/‎2022 OS build 22622.450 Experience Windows Feature Experience Pack 1000.22634.1000.0 Processor Intel(R) Xeon(R) E-2286G CPU @ 4.00GHz 4.01 GHz Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor Link speed (Receive/Transmit): 1000/1000 (Mbps) Manufacturer: Intel Description: Intel(R) Ethernet Connection (7) I219-LM Driver version: 12.19.0.18 Manufacturer: Intel Corporation Description: Intel(R) Wireless-AC 9260 160MHz Driver version: 22.150.0.3 PLDS DVD-ROM DU-8D5LH [Optical drive] Micron 1300 SATA 512GB [Hard drive] (512.11 GB) -- drive 0, s/n 194524C357AC, rev 13000030 AMD Radeon Pro WX 2100 [Display adapter] Intel(R) UHD Graphics P630 [Display adapter] DELL UP3017 [Monitor] (29.7"vis, s/n XX-073GTT-XXXXX-1BQ-022L, November 2021)


Tried restoring through menu several different bookmark dates, different size/link amounts, loops and never completes.

External backup in future, best way???

Other issue is copying link from a Google tab, to a Facebook tab, have about a 10-20-second delay (a block) before I can access the Facebook tab to paste the link - This worked fine until about a month ago. Opera work fine.

Should I forced FF to complete SANDBOX mode to restore functionality??? Switch to DEVELOPER version??? Try to GO-BACK MUCH OLDER VERSION???

Thanks,

Tim

Asked by TIMOTHY T DORAN 3 months ago

Last reply by cor-el 3 months ago

Telemetry pings are not deleted stack up over time -> 2GB saved-telemetry-pings folder

Hi, The saved-telemetry-pings folder in my Firefox profile doesn't get cleaned up of the old telemetry pings, and it just keeps growing over time. I have pings in this fo… (read more)

Hi,

The saved-telemetry-pings folder in my Firefox profile doesn't get cleaned up of the old telemetry pings, and it just keeps growing over time.

I have pings in this folder that are from October 2021 and I doubt this is a normal behavior.

It's not the first time this thing happen, and October 2021 is probably the last time I cleaned this folder.


How do I make it so it doesn't keep telemetry pings, but I can still use telemetry. I use the beta Firefox, and I'd like to keep some telemetry as some of the devs at Mozilla foolishly rely on the telemetry to slash features, when telemetry is so broken it's better set to disabled than enabled.

Asked by Chris M. 3 months ago

Last reply by Chris M. 3 months ago

Firefox loads different website languages every time

The problem is as follows: Every time I load some multilagual web page (Aliexpress, prestashop.com fox example) Mozilla loads the page in different language. After I chan… (read more)

The problem is as follows:

Every time I load some multilagual web page (Aliexpress, prestashop.com fox example) Mozilla loads the page in different language. After I change the language and load a new page from the site, the language is changed again to a random one. Every time I click a button or link, the language is changed.

Cleared cache, and cookies and everithing multiple times. After 3-4 days it does the same thing. Tried fresh install - after a while starts to do the same thing. Installed Firefox Developer Edition - after 6 months starts to do the same thing. Installed Waterfox on different PC - same as Firefox Developer - after 6 months starts to do the same thing.

Does anyone have the same problem? Why is it happening? Is it only me?

Asked by TEMPEX 3 months ago

Last reply by TEMPEX 3 months ago

  • Solved

Can't log in to Google acc with Firefox DevEd

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and oth… (read more)

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and other browsers, everything works as usual.

Asked by ImmortalDoge 3 months ago

Answered by jonzn4SUSE 3 months ago