Showing questions tagged: Show all questions

Firfox will not down some email files says I am on windows 8 but I am on 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10 … (read more)

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

Asked by Terrance Merrell 4 months ago

Last reply by TyDraniu 4 months ago

  • Archived

Restore Previous Session

I'm using Firefox 104.0.2 (64 bit) under Windows 11. Under Settings I have selected Startup Open Previous Windows and Tabs. I normally have more than a dozen tabs. For… (read more)

I'm using Firefox 104.0.2 (64 bit) under Windows 11.

Under Settings I have selected Startup Open Previous Windows and Tabs.

I normally have more than a dozen tabs.

For the past few days, when I start Firefox my previous session is not restored and I just get the single Firefox tab.

When I got to History there is no longer a Restore Previous Session option.

How do I get it back?

Thanks

Ward Saylor

Asked by lbjes 2 years ago

Last reply by cor-el 2 years ago

  • Archived

ProctorU message Your Monitor Count could not be found

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during you… (read more)

Trying to use ProctorU with Firefox 104.0.2 on Windows 11 Home, and I am getting the following message : "Monitor Count : You may only use 1 monitor during your exam. Your monitor count could not be found". I searched for possible fixes, and someone mentioned removing fingerprinters, and possibly also remove cookies and tracking content from Firefox enforcement. I removed all 3 and that did not help. I also tried clearing cookies and site data and also cached web content, this did not help. Is there some other setting in Firefox that might be preventing the detection of the monitor count? Any suggestions on how to fix this issue?

Asked by RAR 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

lost access to e-mail account, can't login to firefox accounts

I have lost access to my e-mail account that I registered Firefox Accounts with and now I can't login to my Firefox account despite knowing the correct password because i… (read more)

I have lost access to my e-mail account that I registered Firefox Accounts with and now I can't login to my Firefox account despite knowing the correct password because it insists on entering a code sent to the e-mail address I have no longer access to. Is there any way I can login to my Firefox account only with my current password to change my linked e-mail address? Or somehow ask support to change it for me manually? If none of that is possible, I want to, at the very least, deactivate or delete said account because I'm worried about the possibility of abuse.

Asked by Hollo 2 years ago

Last reply by Paul 2 years ago

  • Solved
  • Archived

Lost work in browser

Firefox update required me to restart Firefox. I was unable to save a bunch of work I had done in a particular tab because Firefox seems to have refused to connect to the… (read more)

Firefox update required me to restart Firefox. I was unable to save a bunch of work I had done in a particular tab because Firefox seems to have refused to connect to the site I was working at until I update. THAT SUCKS!

Asked by Hugh 2 years ago

Answered by cor-el 2 years ago

  • Archived

VP9 HW decoding not available with AMD GPUs on macOS

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's … (read more)

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's AMD drivers just don't have VP8/VP9 decoding baked in at all.

Asked by Piipperi 2 years ago

Last reply by Piipperi 2 years ago

  • Archived

Firefox closes Yahoo email tab after I print PDF attachment

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, afte… (read more)

Recently (last month or so) I noticed a new behavior: when I receive PDF attachments via Yahoo e-mail, if I open them using Adobe Acrobat DC reader, and print them, after printing the Yahoo e-mail tab closes. So I have full functionality -- can open the PDFs, print them, everything good -- but then I have to restart Yahoo e-mail. Big pain.

This behavior is occurring on all three of my PCs (two laptops and a desktop), all of which are running latest Windows 11, and latest Firefox, and latest Acrobat reader.

Asked by jjbeng 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to organize addons to groups?

Hello Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addo… (read more)

Hello

Is there way how to organize my addons to groups on firefox toolbar? Let's say that I want to have folders or containers or groups for: video addons, shopping addons, searching addons, tabs addons, ... (see attached image).

Asked by Mike_BossO 2 years ago

Last reply by Terry 2 years ago

  • Archived

Continuous updates

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to ins… (read more)

Recently I am continuously proposed to install updates. I do that, but I think the installation may fail, because immediately after restarting Firefox I'm proposed to install a new update. I have Firefox set up to download updates as soon as they are available.

The version I'm using is 104.0, which should be the latest one available for desktop, therefore I don't understand why the browser is trying to load again the update.

Asked by claudio.condini 2 years ago

Last reply by eli11 1 year ago

  • Archived

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session.

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session. I am to the point of just finding a new session manager. I have used this produce fo… (read more)

Simple, clear instructions to recover most recent Firefox TabsSessionManager Session. I am to the point of just finding a new session manager. I have used this produce for years, but I am disappointed they have not updated and automated the recovery process. nor do they clearly explain their analog recovery process and I need this F*** now. Its not like I have contributed money along the way.

Asked by Don Mashak 2 years ago

Last reply by cor-el 2 years ago

  • Archived

McAfee Blocked Site and Suspicious Activity by an app

McAfee has notified me that a piece of software which is apparently from HP (HPUpdate within HP Framework) is trying to access a suspicious IP address (13.224.2.51). A… (read more)

McAfee has notified me that a piece of software which is apparently from HP (HPUpdate within HP Framework) is trying to access a suspicious IP address (13.224.2.51).

An online search doesn't show this as being associated with HP but it is in an Amazon centre so it could be associated with almost anyone.

Is there anything in the Mozilla world which would help me determine whether this is a genuine problem or McAfee is just confused?

At this point my option seems to be to reinstall the my HP printer software and see what impact this has.

Asked by gcrobinson 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs… (read more)

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs to add one, and there is no immediately obvious way to do this. How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

Thanks,

Tony

Asked by tfurnivall 1 year ago

Last reply by tfurnivall 1 year ago

  • Archived

Tracker blocking precedence with Ghostery vs Firefox tracker detection

I have Ghostery installed and when going to a website the list of trackers Ghostery blocks shows up in the status block that Ghostery projects onto that web page. Then go… (read more)

I have Ghostery installed and when going to a website the list of trackers Ghostery blocks shows up in the status block that Ghostery projects onto that web page. Then going to the security shield icon that Firefox has next to the 'Home' icon on the address bar, Firefox reports 'No trackers known to Firefox were detected on this page'.

Can someone explain the order of precedence for detecting and blocking trackers here? Does Ghostery intercept the web page load before Firefox analyzes the page for trackers? If Ghostery blocks trackers is this the reason Firefox does not detect trackers?

Running Firefox 104.0.2 on Windows 10 Pro - latest installed patches as of 9/21/22.

And finally does Ghostery (not running Ghostery Plus) keep a list of web URL and blocked trackers somewhere?

Thanks in advance for any feedback.

Asked by StPete 2 years ago

Last reply by cor-el 2 years ago

  • Archived

NOT SECURE

SIR, My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety . so kindly slove m… (read more)

SIR,

    My desktop is windows 7 32bit i allready install mozila fireox but the condition is the that page is not secure and not safety .
             so kindly slove my problem . i want to secure and safety my website. i wish you slove ,my problem .
                                                                               thank you.

Asked by MAFIDUR RAHMAN 2 years ago

Last reply by cor-el 2 years ago

  • Archived

tabs in ff

hi am reading a car review at https://www.honestjohn.co.uk/volkswagen/golf/ tabs along top for specs, driving, etc do nothing at all. ok in ms edge ff latest updated w… (read more)

hi am reading a car review at https://www.honestjohn.co.uk/volkswagen/golf/

tabs along top for specs, driving, etc do nothing at all. ok in ms edge

ff latest updated win 10 updated thanx m

Asked by bill 2 years ago

Last reply by Paul 2 years ago

  • Archived

Re-order extensions' access to page URL

This is pretty much a duplicate of https://support.mozilla.org/en-US/questions/1334684 : I have the uBlock Origin and Skip Redirect extensions installed, both work … (read more)

This is pretty much a duplicate of https://support.mozilla.org/en-US/questions/1334684 : I have the uBlock Origin and Skip Redirect extensions installed, both work by checking/modifying the URL of the site I am trying to visit.

Unfortunately, I am running into some sites that are re-directed via some tracking URLs. Here's one example I had today:

Original URL: https://sslh62px.r.us-east-2.awstrack.me/L0/https:%2F%2Fwww.allaboutcircuits.com%2Ftechnical-articles%2Fanalyzing-dc-and-steady-state-ac-circuits-with-python%2F/2/010f01832042551a-ed0a0774-ca39-4cd9-825e-a375504c6ea5-000000/c7T-m43jFRD5B3k49nHcvIOhCtM=71

As you can see, the destination URL is embedded within the tracker URL and as such, is exactly what Skip Redirect was designed to deal with. Unfortunately, uBlock Origin seems to look at the URL before Skip Redirect does and blocks it outright because it is a known tracker (awstrack.me).

If I could tell Firefox to let Skip Redirect modify the URL first (to https://www.allaboutcircuits.com/technical-articles/analyzing-dc-and-steady-state-ac-circuits-with-python/ ), uBlock Origin didn't need to block access to it.

Is there a way to change the order in which extensions are applied (i.e. get to run) when a URL is opened?

Asked by cgelinek 2 years ago

Last reply by cgelinek 2 years ago

  • Archived

How to change a keyboard shortcut

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux,… (read more)

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux, this instead opens the downloads library (which is normally ctrl + shift + j...). Is there any way to change the shortcuts on Linux to be the same as the other two OSes? Judging by the many many open questions on this site about changing shortcuts, I'm not holding my breath...

Asked by spartanhooah 2 years ago

Last reply by cor-el 2 years ago