Firefox Support Forum

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Trying to download, install or find the PDF Editor in Firefox. When i go to menu there is no "application" selection button. there is no PDF Button. There is no "Documents" button to open a saved document on "Documents" Am i missing something? I am on auto updates so i should be using the current version of Firefox.

Hello. I would like to find out how to create a youtube channel.While I have a gmail account,and can go on youtube with it,i,m wondering how/if it might be possible to create a youtube channel using a different email address.I also have a hotmail/outlook ,and yahoo email account/s ? Thankyou.

I cannot open my familiar Firefox when I log on. The Firefox settings across the top are gone! It does not show " File,Edit,view,history,bookmarks,etc. Please help - I am lost (senior citizen, limited digital knowledge!

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I can attach from my scans file.

Sleep disorderland denizen here. i use dark mode a lot and love it. The problem is the sudden flash of white background when i open a new tab before the page loads. Is there anyway to override/change that also to black permanently. Thank you.

Yesterday for most of the day Yahoo mail was working fine. Last night I was able to pull up my emails, but all the controls were not working, Can't delete, arrow up or down, settings won't come up. It's like all the tabs are not highlighted to click on. I haven't done any updates, nothing changed. It's not Yahoo, works fine in Chrome.

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

If you use Full Screen a lot you'll notice that when your mouse cursor is near the top of the screen it often activates the appearance of the Address and Menu bars and whatever other toolbars you have working. The whole screen suddenly jolts down. Then up as soon as the cursor moves down. I cannot imagine the mindset of the designer that implemented it; must have been someone poor on the keyboard that uses the mouse as much as possible. Alt+D activates the toolbar! We don't need any mouse cursor to display it. Especially as we need to type anyway to use the Address Bar. I searched Add-Ons but couldn't find anything. Any ideas of how to stop the cursor from activating the toolbars? Anything in about:config maybe? Anything I can edit in the files? Please! Let's get some sanity back to Firefox Full Screen.

Unfortunately I had to get a new laptop and it's Windows 11. I want to load Firefox as my browser (I've been using it almost since it's inception) thru the Microsoft store. I do NOT want to activate Edge which is preloaded and want's everything but my bloodtype to set up Edge so that I can go get Firefox. I've pulled up article after article that it can now be directly loaded from the Microsoft store but when I open the store and search for Firefox... it's nowhere to be found. I really don't wanna start up the edge. Anyone know what's going on with this? Or is Microsoft being it's usual sneaky self and forcing me to activate edge and then maybe firefox will show up in the store? Hopefully someone will answer this quickly as I sit here waiting to continue my setup. Thanks!!

I installed firefox. Then attempted to import all my bookmarks from google chrome. To my shock, not all bookmarks were imported.

It will take enormous effort to manually load/ copy  all bookmarks from chrome to firefox by hand...... is there a easy way to correct this ?

Hello,

I want to permanently remove these notifications by whatever means necessary.

This is the same issue that was[[ previously discussed here.|https://support.mozilla.org/no/questions/1237229]] previously discussed here. However, the chosen solution is only a temporary workaround, I am only interested in a permanent fix. I have dom.webnotifications.enabled set to false yet these notifications still appear. Is it possible to disable them using a policies.json file?

Not receiving confirmation code email. I have checked the spam folder, am checking emails on three devices and have added the Firefox email to my contacts. Have tried 6 times.

How do I stop the Firefox popup ads, every time I open my browser? I will NEVER ACCEPT ANY OFFER via this method!

Also, how do I change the defaulted "keep me logged in" check box to NO CHECK CHECK MARK in that field as default. This is a security issue!

Thank you