Showing questions tagged: Show all questions
  • Archived

when accessing LOWES, only, access denied

I've cleared cache, history, passwords, updated to latest and still: Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server. Re… (read more)

I've cleared cache, history, passwords, updated to latest and still:

Access Denied You don't have permission to access "http://www.lowes.com/u/login" on this server.

Reference #18.ac912f17.1661036425.aac8bd6f

Works on Safari and Chrome.

Asked by Don 7 months ago

Last reply by ozelsuheda1903 4 months ago

  • Archived

Duo Authenication Not Working

Hi - I work from home and for the past few years have used Firefox as my preferred browser, with bookmarks and passwords all saved to my account. My employer uses "Duo" … (read more)

Hi - I work from home and for the past few years have used Firefox as my preferred browser, with bookmarks and passwords all saved to my account.

My employer uses "Duo" authentication to sign into applications.

This used to work with Firefox but not it has stopped working. I get prompted to sign in but my details are recognised and it just keeps asking me to sign in. When I neter them the browser keeps balnking them out.

This works on Chrome so I know it must be something to do with Firefox.

I really don't want to change browsers but if this ca't be resolved I'll have to stop using Firefox and delete it.

Regards Steven

Asked by steven.hale 7 months ago

Last reply by Joe Martin 5 months ago

  • Archived

Windows 11 taskbar is showing all open tabs vs. open windows

Under Windows 10, the Windows taskbar showed Firefox open windows. After migrating to Windows 11, the Windows taskbar shows all tabs opened, without grouping them by wind… (read more)

Under Windows 10, the Windows taskbar showed Firefox open windows. After migrating to Windows 11, the Windows taskbar shows all tabs opened, without grouping them by window.

I read this post: https://support.mozilla.org/en-US/questions/1222298

but the suggested fix isn't shown in about:preferences

Is this a Windows 11 thing, or am I missing a Firefox solution?

Asked by Nick 6 months ago

Last reply by techguy150 5 months ago

  • Archived

Addons and themes no longer downloading

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." … (read more)

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." every single addon even featured ones do this, so does themes. is there a way i can fix this?

Asked by Ely 7 months ago

Last reply by petergroft 5 months ago

How to delete these notifications that appear when screenshots are taken

Hello, I want to permanently remove these notifications by whatever means necessary. This is the same issue that was[[ previously discussed here.|https://support.mozi… (read more)

Hello,

I want to permanently remove these notifications by whatever means necessary.

This is the same issue that was[[ previously discussed here.|https://support.mozilla.org/no/questions/1237229]] previously discussed here. However, the chosen solution is only a temporary workaround, I am only interested in a permanent fix. I have dom.webnotifications.enabled set to false yet these notifications still appear. Is it possible to disable them using a policies.json file?

Asked by gsrgtrdg4565653 5 months ago

Last reply by cor-el 5 months ago

  • Archived

Nuance Dragon Pro Extension to use Firefox browser w Voice command

Hi Firefox support I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work … (read more)

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Asked by cg12 7 months ago

Last reply by a.j.newsham 5 months ago

  • Archived

Fire fox flickers

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing … (read more)

When I go and open any website, a minute later Firefox flickers, it's been doing that for a month now. and I always get this too, a separate issue " This site is slowing down Firefox" yet it never says what site, and when Firefox is the only site open, it still does it.

Asked by crapjunkmail 7 months ago

Last reply by crapjunkmail 5 months ago

  • Archived

Firefox causes my news feed on facebook to scroll by its self

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a mo… (read more)

When I scroll to the bottom of my news feed on Facebook, the page scrolls by it's self, I'm NOT touching anything and the page scrolls up and down. been that way for a month now 8-16-22

Asked by crapjunkmail 7 months ago

Last reply by crapjunkmail 5 months ago

  • Archived

Extra download in Downloads folder every time I download

A few weeks ago, every time I downloaded an attachment from Gmail, I would tell Firefox where to put the file, but I would always get an extra copy in my Downloads folder… (read more)

A few weeks ago, every time I downloaded an attachment from Gmail, I would tell Firefox where to put the file, but I would always get an extra copy in my Downloads folder that I would have to delete.

About 4 weeks after that (after a Firefox update, I think), Firefox stopped doing this unwanted behavior.

Now (after a recent update, I think), it started doing it again.

Why is it doing this? How do I get it to stop this unwanted behavior?

Asked by KT 7 months ago

Last reply by KT 7 months ago

  • Archived

Downloading Account statements from E-Trade Brokerage, online ?

Howdy; My name is Michael. I am failing to download brokerage statements from the E-Trade Brokerage internet site. I have enclosed what appears on the screen when I do… (read more)

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

Asked by Michael Kevin 7 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Archived

Login pop up box not working in 103.0.2 (Mac)

https://www.puzzle-nonograms.com/ There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it j… (read more)

https://www.puzzle-nonograms.com/

There is a pop up login box - user name and password - then log in. This has always worked until the 'upgrade' to v103.0.2 but now it just sits there. This is obviously something introduced in the new version so any help would be appreciated. Thank you

Asked by stuartgreaves 7 months ago

Last reply by stuartgreaves 7 months ago

  • Archived

Access Denied on some websites, ie: Lowes.com

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy… (read more)

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

Asked by goldbeckj 7 months ago

Last reply by torinm 5 months ago

  • Archived

Copy and Paste stop working intermittently on Windows 11

Windows 11 Firefox version 103 Daily my Firefox will stop being able to cut, copy, or paste from anywhere to anywhere. Only a full system reboot fixes this temporarily. … (read more)

Windows 11 Firefox version 103 Daily my Firefox will stop being able to cut, copy, or paste from anywhere to anywhere. Only a full system reboot fixes this temporarily.

Asked by banjopuppet 7 months ago

Last reply by banjopuppet 5 months ago

  • Archived

View Bill in Online Banking

I have used Firefox for my online banking for years. Just recently when I go to the bill payment section and click on the drop down list to pay and view a bill, I can pay… (read more)

I have used Firefox for my online banking for years. Just recently when I go to the bill payment section and click on the drop down list to pay and view a bill, I can pay the bill, but when I try to view the bill the view bill window comes up for a second and the a drop down of the bank's home page comes up. The view bill page used to be a PDF file and Adobe Reader is my default. I talked with the bank and they did not see it happen in my account. If I open the online banking in Microsoft Edge it does not occur.

Asked by cstrandjr 6 months ago

Last reply by cstrandjr 5 months ago

  • Archived

Which files I need to recover my password?

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case: I use `firefox-sync` to manage all … (read more)

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

Asked by 04l3xxxx 6 months ago

Last reply by cor-el 6 months ago

  • Archived

Firefox 52ESR and old version of java runtime

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is… (read more)

Hello. I am in need to open www site of Swegon AHU unit which is built on java. I have two installed java versions, 1.8 (one of latest of this branch) and 1.6. Problem is the AHU site is not working with anything newer than 1.6. I can't find proper solution for opening site with version 1.6 without much issues or much asking from browser. I need version 1.8 of java for daily use, and 1.6 is only for mentioned device. I tried to disable java 1.8 in java control panel but it doesn't seem to have any influence. I try to open site in Firefox 52ESR because for my knowledge is it one of latest browser which supported java. The problem is, Firefox each time is asking me what version to select for each class which must be loaded, and these classes are many for one page. It makes working with AHU a pain in azz. Everything because java is out-of-date. I know it is, but I don't have any option - these devices are not mine, and I can't upgrade firmware on myself, and can't force customer to do this. And I don't even know if there is any upgrade for them. I looked in internet but didn't find anything suitable for my case. Is there anything I can do with java or firefox 52ESR settings to make this site works flawless? I set applet in Firefox to not asking when activate java, but it still nagging me with questions and requires confirmations. I can't bypass it. I tried to use Internet Explorer 11 but there it is even worse, because out-of-date java is not allowed to run, no matter what settings i made in application. Please help.

Asked by zygdresze1 6 months ago

Last reply by zygdresze1 6 months ago

  • Archived

Infected profile

Every time I open FF bitdefender alerts to using this Condom to protect me. I do a complete system scan with various programs and nothing is found. Something is amok with… (read more)

Every time I open FF bitdefender alerts to using this Condom to protect me. I do a complete system scan with various programs and nothing is found. Something is amok with either FF or Bitdefender. Who has the answer?

The file C:\Users\rapal\AppData\Local\Mozilla\Firefox\Profiles\83asnv9o.default-release-1656238612941\cache2\entries\25BB8E4AEF07AA842B8C1FB849CFC47C9350A7EC has been detected as infected. Bitdefender deleted this item, your device is safe.

The file C:\Users\rapal\AppData\Local\Mozilla\Firefox\Profiles\83asnv9o.default-release-1656238612941\cache2\entries\81C7AA7E22A4F2EA945F9EB30BF509393D18F6C8=>(REMOVED_NULLS)=>(INFECTED_JS) is infected with JS:Trojan.Cryxos.9571 and was moved to quarantine. It is recommended that you run a System Scan to make sure your system is clean.

Thank you, Poor White Boy

Asked by Poor White Boy 6 months ago

Last reply by Poor White Boy 6 months ago

  • Archived

Firefox doesn't work normally at lastest version in some website.

No, it is not problem about updating. i re-installed windows and firefox over 10 times, and 103 version with my laptop works great. but same version and same site with my… (read more)

No, it is not problem about updating. i re-installed windows and firefox over 10 times, and 103 version with my laptop works great. but same version and same site with my desktop doesn't work.

but when i installed 99 version on my desktop and finally i found that it works fine!

however i know the dangerous about using outdated browser... any idea...?

Asked by gpangmin 7 months ago

Last reply by gpangmin 6 months ago