Firefox Support Forum

Hi Firefox support

I am using Nuance Dragon Professional and trying to install the Dragon extension into Firefox. This is because I am disabled and my hands do not work well See this link https://dnsriacontent.nuance.com/13/setup/ffinstall.html?lang=ENX&browser=firefox

When I hit the install the extension button on the screen nothing happens

I did check to see if this extension was in the Mozilla Firefox extension library and no success

I can make this work with Google Chrome but I would prefer to stick with Firefox Chris Gullett - cg@printstar.biz

Howdy;

My name is Michael.

I am failing to download brokerage statements from the E-Trade Brokerage internet site.

I have enclosed what appears on the screen when I double click the 'Account Statement, for July, on the E-Trade Brokerage internet site: 'Download failed"

mhtml:file:///C:/Users/Murphy/OneDrive/Documents/Screenshot%20of%20FAILED%20%20download%20from%20E-Trade%20Brokerage;%20July%2024%202022.MHT!cid:C99A0122FB3A4B70955F09696A534DEA@dns

2. I have attached the E-Trade Account Statement page.

What can I adjust to download these E-Trade account statements ?

           Respectfully
              Michael

After the last update to Firefox I keep getting access denied on some websites for example Lowes.com. I saw where to check security and mine is set to standard, so no joy there. I'm not a computer savvy person but I can manage with the direction and input. That being said, what can I do to fix this. I've always used Firefox but lately had to use Edge or Chrome, not my first choice. So what changed in Firefox to cause this issue as I see on your message board for several people?

When you reply, how do I know you did without me checking constantly? Do you send an email through Thunderbird to notify?

Hi everybody this will be a long question, and I would be really grateful for any kind of help anyone could give me, this is my case:

I use `firefox-sync` to manage all my logins information and firefox-sync's password is the unique password I save manually.

Currently I has problems with my O.S and I decided reinstall it. But also I have 2FA enable for mostly of my accounts, and firefox-sync is not the exception, and firefox-sync's 2FA is based on my gmail, so when I tried get logged on firefox-sync, firefox asks me for my verification code, but my verification code is in my gmail, and my gmail's password is in firefox-sync.

So I lost access to all my accounts, I lose my gmail, github, gitlab, stackoverflow, discord, etc etc... :'(

From the gmail side, I tried all that gmail let me try but unsuccessfully.

So, the only possibility that I see, is recover the information of the formatted partition and rebuild the previous state of Firefox. I mean:

Reading about firefox loggins, and taking a look to firefox's workdir (`$HOME/.mozilla`), I see firefox saves login's info in a json file located in `$HOME/.mozilla/$profile$/logins.json`.

So the basic idea is with a data recovery tool, try recover `.mozilla`s directory and replace it over the current environment so when I start firefox can get access to my login's info. But I'm not sure how much it is possible to recover the whole directory, and if is not posible, my question is:

What files next to `logins.json` should be my recovery targets to replace inside the `.mozilla` folder in order to reconstruct my accounts login information?

I frequent Creative Fabrica a lot, I have had a subscription there for well over a year and never had any problem downloading anything, never had so much as a warning about the website. This website is larger than Creative Market. I purchased the ability to download in a subscription there, my payments are all made on time.

Even then, I am trying to download free "daily gifts" (fonts & graphics), and this is the first time I have tried on my iMac, but FireFox does nothing, and I cannot download the .zip archive, even though I can download the image files.

I have been downloading from elsewhere across the internet just fine. I usually use FireFox because I like it better than Safari (and a lot more than Chrome or Chrome Edge), until this issue.

So, what's the deal?

I heard about restarting in safe mode, but have no idea how, I always have such an issue getting FireFox to restart for updates, already (and why doesn't it offer the button to do just that?).

I need to scan a document and attach it to an email. It has been years since I did this and don't remember how to do it now. Need help to scan on my printer so that I can attach from my scans file.

Hello,

First to clarify, this is a Firefox issue, because every other browser does not have the same issue.

I've tried audios from different websites such as spotify, twitch, instagram, youtube, facebook, netflix, amazon prime.... And the audio are failling, There is audio in the video but it is like when your internet is pretty bad and the audio is not working properly.

I've tried removing all addons, clearing the entire cache and cookier - re-installing firefox. none of the above worked.

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

This is the message that posts:

___ You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © Farmers National Bank 2022. All rights reserved.

So basically, i want all the shortcut spots on the firefox homepage to become the no website thing, but it just replaces the dimissed shortcut with another, and when changing it to 4 rows, it shows the shortcuts are pretty much just moved, and of course i want it to just be empty. so yeah, how do i make them all empty? (ive looked through the internet for solutions, and ive just found solutions that dont work, or ones not the same as my issue.

On the Homepage or new Tab page, we can choose a search engine to search with.. but instead of searching through the search engine it auto moves your text to the URL box where it then takes what you search and links it with webpage history and as you quickly hit Enter to submit your search, you get some random webpage instead of that you search for from the URL auto-fill. AT LEAST add an option to the Home Settings to turn this manipulative setting OFF. I asked for help before about this and got a manual config edit that ONLY works for non-Private browser and doesn't remain through updates.

Ads and other annoyances that distract me from being able to browse the web in peace are a pet peeve of mine. Take for instance this example amazon prime promotion that loads in its own web page that cannot be blocked by normal means. I do not wish to use amazon prime and don't want to be asked every time I checkout in order to complete a purchase. To make matters worse, the options are deceptively colored much like how bloatware developers word their installation wizards. I want to be able to bypass this page entirely and get redirected to the "no thanks" option every time this page loads. Is this something that can be done so I can shop online without being nagged for unwanted services?

For some reason only on this computer my passwords are not saving. i reset this computer recently since its been having some performance issues. i reinstall Firefox on this device (that ive been using for 4 years) and none of my passwords show up. if i check the Firefox app on my phone or oculus those still have my passwords on them. any idea why this is the only computer that does not work. Ive been using Firefox for awhile now and this has been a frustrating issue.

Why did you choose to waste desktop space with so much white space between Bookmarks? I use Firefox because the bookmarks can be arranged on the left pane and I can quickly access hundreds of frequently visited web sites without having to use the scroll bar.

I have been designing user interfaces for over 25 years and cannot understand the reason for this. It is not any easier to read and much less productive and more time consuming. To be as productive as I was with the older versions, I need twice as much vertical space. The Bookmark setup was the biggest advantage to Firefox and why we were using it.

I am also extremely disappointed that you did away with the colors for folders. The empty white outline makes it more difficult to read. If the Folders were colored and the white space was eliminated, we could fit twice as many bookmarks and with much improved readability.

It is not cool or fancy or trendy - it is much worse than the older interface.

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

We have a very old web application which requires JSESSION_ID to be stored in cookies for our login session. As part of our solution, we provide a HTML document in which we embed the URLs of our web application. This HTML document can be opened locally, but, it tries to contact our application for Login validation. As part of that it needs to access the JSESSION_ID.

Before Total Cookie Protection was made default, the application was working fine. But, after making it default, we are observing 2 behaviors which are breaking our application. Those 2 behaviors are: 1. When we click on a button to open the document, nothing happens. We checked the console logs and the network tab in the Browser developer tool, but we couldn't find anything. 2. Sometimes, browser is sending wrong JSESSSION_ID. Here also, we couldn't find anything in browser developer tool.

Once, we disable Total Cookie Protection both the above problems goes away. We checked Firefox's documentation : https://developer.mozilla.org/en-US/docs/Web/API/Storage_Access_API) and we found that our application has un-partitioned storage to cookie jars.

We are looking for pointers on how to fix this problem. Thank you.

Every time I have to type in a multi line field I have to select my preferred spell check dictionary. Even after changing the selection in another tab in this current run of Firefox I have had to change the spell check dictionary in this tab again.

I have two spell check dictionaries loaded English (Australia) and English (United States). How do I get Firefox to only use English (Australia) and never to use English (United States) ever again?

I am using Linux 22.04 and the snap installed version of Firefox 103.0.2. My OS locale is set to en_AU.

Prevent Firefox from remembering/displaying login names for sites which are set to not remember credentials

I regularly see suggested login names for sites such as my credit card companies. I highlight them, delete them, and days later, they are back again. I never want selected web site login pages to show suggested login names. How do I prevent Firefox from doing this.

I do wish to have user ID and passwords auto-filled for some sites. I am happy with some Forms data being remembered, such as name & address.

Suggestions ???