Firefox Community Forum

I've been using Firefox for 25+ years, always keeping it up to date. I've been a customer of CIBC Bank for 20+ years and using their online website since its beginning. Last week I've been unable to login to my accounts without going thru an inconvenient and time-consuming telephone code procedure every time. Previously, this procedure had been in place only occasionally as a secondary method of identification.

CIBC advised changing my anti-tracking and cookie settings. After trying all the alternatives, there was no change. Checked out Edge browser, and it was the same. Checked out Firefox and Edge on a second computer and it was the same. Installed the Chrome browser, and it works fine!

No problems accessing any other website. Anyone ever experienced this? Any suggestions?

Without my doing anything, firefox has decided to download pdf files in its own html. I have changed the default to adobe rather than ask. When I open the downloaded file in adobe it comes down as an adobe file, I tell it to save as an adobe pdf, but it appears in file manager and then opens in firefox html. Worse, it, whatever it is, has gone into file manager and changed adobe pdf files, some of which have been sitting on my hard drive for some years, into firefox html files. How do I rectify this please?

In most of the apps running on MacOS, you have inside the standard "Window" top menu, a lot of options, like: - Minimize - Zoom - Tile Window to the Left - Tile Window to the Right - Move to <monitor name> ... ...etc

In Firefox (I'm using developer version, 103b), we only get the first 2 options (minimize and zoom). I have set shortcuts to easy move my windows around my monitors, but they don't work in Firefox, because those shortcuts relies on the presence of the menu option "Move to <monitor>".

Is it by design, or is there a way to get this option in the Window menu? I'm attaching the menu clip from Chrome and Firefox to illustrate the issue.

If I try to attach or download (only with the Always ask you where to save files option turned on) a file in any website, the browser doesn't open the Files window. Drag and drop works. I am able to choose the download folder from the settings and upload any folder, though.

I'm running Firefox 103.0.1 on Linux Ubuntu 22.04 LTS.

I am using Windows 10 Enterprise N, Version 21H2 and installed the Media Feature Pack through the Optional Features tab. But even though other browsers have picked up on that and can play e.g. Twitch streams etc. appropriately, while Firefox still shows the `this video is unavailable or not supported in this browser` error message.

Hi, Since a few days I have a concern : The Firefox window is surrounded by a thin golden yellow line. In full screen mode or not, that's always visible. I searched the web but couldn't find any conclusive solution. If you know please tell me :) It really annoys me :) Thank you.

I was surprised today to visit a site and notice the "permissions" icon appear at the left of the address bar, showing me that cross-site cookies were allowed for this site. I have Enhanced Tracking Protection set to "Strict", so obviously this was a worrying thing to happen.

Looking into it a bit further, it seems Firefox provides a backdoor for cross-site cookies: https://support.mozilla.org/en-US/kb/third-party-trackers?as=u&utm_source=inproduct#w_managing-cross-site-cookies

• "While cross-site cookies from trackers are blocked in Firefox by default, a site may signal to the browser that it needs to use them for important functionality. In this case, Firefox will allow a third-party website to use cross-site cookies the first five times (or up to 1% of the number of unique sites you visit in a session, whichever is larger) without prompting you. After that, Firefox will prompt you to block these cookies. Without your consent, Firefox blocks these cookies from that point because a site requesting access that many times may be a tracker."

This is most definitely not what I want!

I want every cross-site cookie to be blocked by default, unless and until I explicitly approve it. Is there an about:config preference I can set to achieve this?

I've been using Firefox as my preferred browser for almost as long as it has been available. And I keep it right up to date.

Right now, it's having problems establishing secure connections to very common web sites like https://Google.ca, and https://www.theguardian.com/uk. The former seems to work intermittently, and Google.com always seems to work. Web sites for some major international retailers like Home Depot were also nonfunctional a few weeks ago, but seem to be more consistent now.

Microsoft Edge has no problems displaying any of these web sites on the same computer. And I've been using it more and more recently. This is annoying since I have all of my bookmarks in Firefox.

I have gone through all of the Firefox settings looking for adjustments which might help, but none of the ones I tested made any difference.

I really hope you can help because this problem is costing me a lot of extra time. If I'm forced to switch to another browser, it's unlikely that I'll ever come back to Firefox.

Gordon Latos Calgary, Alberta

I want to be able to open, say, pdf files and NOT have them saved in the downloads directory unless I mark them to be saved in the open dialogue. Firefox worked that way for years. I reported this as a bug, I think in V.101. After much palaver, some of it irrelevant, the bug was reported fixed, but it has not been.

The bug number — it changed frequently — I last noted down was 1738574.

//Firefox 103.0.1; Linux 5.10; Debian 11.4.0; xserver-xorg 1:7.7; Nvidia 515.57 driver// After clicking on ->Web Browsing -> Firefox there is NO visible response for 26 seconds... then a normal application window opens and Firefox appears to be operating normally. Opening via command line gives the following "error/information" message(s): glxtest: VA-API test failed, failed to initialize VAAPI connection. For the TWENTY-SIX seconds(!) Firefox is apparently trying to connect to a service that is not available. Is there something in "Settings" or in "about:config" that I can do to skip the "glxtest" and/or other glx VAAPI related configuration options? Or, alternatively, am I missing something in the X-window configuration or another library package that is necessary to support the VA-API feature? The Nvidia driver indicates it is providing "GLX server" version 1.4 . [Troubleshooting information / Share Data attached]

I'm having rendering issues. When I try to go to "Help" and "About Firefox" to update the browser, the window I get doesn't allow me any detail to execute this option. This also happens when I try to download something. The pop-up opens up with only a slit visible.

turned on computer and firefox completely wiped out, apparently all this sponsored by firefox....had to start all over again and install "new" firefox...all bookmarks wiped and no way to to go back to old way or to find and transfer my MANY book marks.. what the heck is going on?!?!?! .any help appreciated!!! Richard

ever since the latest update to my firefox browser, every time i go to download a theme or addon it says "Installation aborted because the add-on appears to be corrupt." every single addon even featured ones do this, so does themes. is there a way i can fix this?

Wasted a whole bunch of time when Firefox decided to install an update (I had previously downloaded) automatically. I did not touch my machine. A dialog came up and before I could read it and choose to cancel, the installation began. Took at least 16 minutes. I had checked "check for updates but let me choose to install", but it didn't give me a chance to decline. According to the web, the suggestion is choose "Never check for updates", but that choice is not there. I don't want ANY kind of auto update or auto install. Please don't suggest I program anything, thanks.

YouTube worked fine in the past, but for at least the last few days (likely longer) Firefox 103.0.1 won't play anything. Chrome works fine still. Other large transfers work fine.

Latest video I tried to play: https://www.youtube.com/watch?v=WkN8Aqb2IBc Is a DND group playing with an actor from The Outpost (TV show on CW)

In Firefox I see the initial video preview image, and after clicking to play I get a constant spinning progress animation but the video never plays. Turning on the debug overlay info shows plenty of download capacity detected (I forget the name in the UI) but very little ever transfers (bars further down).

Only oddity I can see in the debug info it puts in the the clipboard is the wrong Angle GPU. I have 2 x NVIDIA 1080ti's in SLI, and it sees a 980. Chrome shows the expected value instead. I filed a bug on the Angle project just in case. I looked on the Firefox about:support page with hardware acceleration disabled and it showed two webgl driver entries (1 and 2), both with 1080ti listed.

I tried disabling the performance feature setting and hardware acceleration (closed app then opened again). No difference.

Windows 10 x64, latest patches. Latest NVIDIA drivers through GFE (auto updates itself). Two Windows 10 graphics options are on (GPU scheduler and Variable Refresh Rate).

I've seen a couple notifications from Windows about Firefox "attempting" to use GPU hw acceleration, but I have no idea why it'd be blocked. Clicked it and it did nothing. I looked in my event viewer and didn't find anything useful either. I haven't manually set any applications to use a certain GPU. Integrated GPU from CPU is disabled in BIOS.

GPU isn't overclocked. CPU is barely. And I see no reason to think this is related. In the past I'd get reboots and event viewer errors. Even when it worked in the past I was similarly overclocked. All programs (diagnostics) I've run to verify proper functioning have passed.

I notice some problems with firefox since the latest update:

1. Right after the update I enabled the settings to empty the cookies each time FF is closed down ("Delete cookies and site data when Firefox is closed"). But, I ended not liking this feature since it constantly demanded me to remember my passcodes and became a headache, so I disabled it. But FF still continues deleting cookies each time, and seem to be stuck on deleting cookies.

I've been given various suggestions to go to resolve this, like reinstall, config, etc., uninstall apps, but nothing helps.

2. Another issue I have is FF with Facebook. Using Facebook in FF I can't backspace and I can't post any comment. If I try to post comments it simply moves the cursor down on the page but you can't post anything.

None of these issues continue in other browsers so it must be FF related.

3. FF seem to use enormous amount of memory and power usage, especially when multiple tabs are open (or even if tabs are not open it shows previous tabs in the Task Manager). I'm not a programmer or coder but a friend of mine who was a senior programmer in the banking industry told me it's possible for coders to solve this issue. If I understood him right (and I apologize if my wording is wrong), a solution would be to keep tabs in sleep state if they are open but not active on top so they don't keep running or updating data all the time. This of course would need consideration that sometimes people want to listen to videos or audio while using other tabs - but that would involve every single tab and can perhaps be provided as an option.

Many people like to keep multiple tabs open, yet still have good browsing performance. Maybe there can be a new project to offer better tab management to make them easily visible and accessible? Bookmarks are not that great because they disapper into a long stream of text without clarity what exactly they are until you open the page, and even then scrolling down and using bookmarks is not that great if you have many saved......