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opening pdf files

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I… (read more)

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I will stop using firefox if this cannot be fixed. it drive me nuts

Asked by lennymr2 1 month ago

Last reply by Terry 1 month ago

yahoo mail won't print body of email from FF

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser… (read more)

I have yahoo mail on Firefox. When I try to print to my Brother printer the page comes out blank accept the address line. If I use Microsoft Edge(not my preferred browser) it prints no muss no fuss. WHY??? Don I need to change some setting in FF or is there a problem interacting with ATT Yahoo. Never used to be a problem.

Asked by wmaring 2 months ago

Last reply by millsdl99 1 month ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 3 months ago

Last reply by umdad71 1 month ago

Lost Bookmarks on new install

Got a new computer, Upon Install it asked if I wanted to sync with chrome, Like an idiot I said yes, It started to remove firefox bookmarks in favor of chrome It got to 2… (read more)

Got a new computer, Upon Install it asked if I wanted to sync with chrome, Like an idiot I said yes,

It started to remove firefox bookmarks in favor of chrome

It got to 2 of my browsers upon sync I still have to more with the old bookmarks that I want.

I need to restore the old bookmarks.

Any Help would be greatly appreciated.

Asked by randy6 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

metrobyt-mobile.com won't load

metrobyt-mobile.com website won't load. 'The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way th… (read more)

metrobyt-mobile.com website won't load. 'The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete.' displays on page. website loads fine on chrome. have cleared cache, & done all the other recommended fixes, to no avail. website loaded fine in may before last firefox update. problem noticed 1 week ago.

Asked by 6flagsjunkie 3 months ago

Last reply by jonzn4SUSE 1 month ago

Gmail "Fails to connect" in a tab in Firefox & will not reconnect.

Many times, I will have my Gmail open in a tab in Firefox and suddenly Gmail fails to connect. I cannot refresh it, it will not reconnect. But if I close the tab, open a… (read more)

Many times, I will have my Gmail open in a tab in Firefox and suddenly Gmail fails to connect. I cannot refresh it, it will not reconnect. But if I close the tab, open a new tab and reload Gmail, it works fine. For a while. This happens every day. Another issue. Firefox is eating up all my memory and resources. When I open the Windows Task Manager and look at processes that are running, many times there will be as many as 50 occurrences of firefox.exe open and running. Right now, I have 3 different Firefox windows open, one has 1 Tab, a second window has 2 Tabs open and the third firefox window has 8 tabs open. In Task manager there are 29 occurrences of firefox.exe running, using up over 3.5 GB of ram. Why? Using this much memory slows down the entire system.

Asked by earlsworkshop 1 month ago

Last reply by cor-el 1 month ago

Newest download

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the t… (read more)

The last time I downloaded your update, I think it was in May, 2022, you apparently downloaded the version for Windows 10. It would not work with my windows 7. By the time I got it fixed I had lost ALL my bookmarks, history, etc. Now you are offering the latest download, I believe it is July. I am afraid to download it for fear I might lose all my bookmarks again. Can I just ignore the download. I DO NOT want to go to Windows 10 or 11. I am 95 years old and I like to stick to what I know. What is the situation with you and Windows 7 at this time? Are you no longer offering it? Thanks for your help. You may e-mail me at [removed email from public] PS Even though I supposedly had backed up my bookmarks they would not download to the newest Firefox. I have had Firefox since Firefox 1.0 (October 2004). In fact I still have the original instruction manual and the disk. If you have any need for that for your library I would be happy to send it to you. (In case you couldn't figure it out, I am a string saver). Marjorie Rogers

Asked by memawplus 1 month ago

Last reply by James 1 month ago

Extensions and Addons Affecting YouTube Display

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I … (read more)

I have an issue where AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery are causing an undesired effect on YouTube's display of videos on it's Home page. I would like to know where to report issues regarding extensions and add-ons. If any of the above extensions are enabled then the Home page for YouTube is missing the video in either the #1 position or the #4 position in the top row. (See screenshot). I've used these extensions for years on the same system and have made no changes. Suddenly, for about a month the problem has been occurring. I have another identical system with the same extensions and have no issues. I use the following extensions along with the ones mentioned above. New Tab Override and DuckDuckGo and they have no interplay in with the issue I'm having. I've gone through an exhaustive process of disabling each one and trying various combinations of them and determined that the culprits are AdBlocker Ultimate, Plus or Free and uBlock Origin and Ghostery. Ghostery alone removes the video in the #1 position. But, if either of the other four are loaded with or without Ghostery then the video in #4 position is missing. Any help in resolving the issure would be greatly appreciated. Thank You!

Asked by jessedeuce 2 months ago

Last reply by Terry 1 month ago

change default background color for pdf viewer

Hello, I updated to macos Monterey yesterday and I guess I guess I also my firefox updated to 102.0.1 (64-bit)... Anyway, I was very much used to have a white background … (read more)

Hello,

I updated to macos Monterey yesterday and I guess I guess I also my firefox updated to 102.0.1 (64-bit)... Anyway, I was very much used to have a white background in firefox's built-in pdf viewer when viewing pdfs that really have a white background (for example if you download it and check it with Adobe reader, or any reader other than the viewer built-in the browser).

Now the background color is gray, and it's not convenient for me at all. I could not find the magic setting that allow to changing this behaviour... I do not use themes, so I do not mind changing something there if needed.

Could any guru help here please ? That would be much appreciated.

Asked by gonzalez1814 2 months ago

Last reply by cor-el 1 month ago

Firefox crashing after RDP

Hi, When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.… (read more)

Hi,

When I connect to my desktop via RDP, Firefox is crashing on my desktop. It has began after updating to last versions. Current versions are Firefox 102.0, Windows 10.

Thanks.

Asked by sfk 2 months ago

Last reply by chorney.di 1 month ago

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does.… (read more)

I use Mendeley Reference manager in Firefox. It used to work OK. Now I get a message "Firefox blocks extensions running on PDF files". This is just what Mendeley does. How do I get Firefox to allow this to happen again?

Asked by rjhnatiuk 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

why is firefox so bad now?

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone … (read more)

constant updates and changes and stuff that stops working and stuff nobody wants ? what are you guys doing besides trying to justify your job? how about leaving it alone and fixing some of the old bugs i cannot even search, the text string keeps going to the url entry position at the top do the mozilla programmers even use this lousy browser? i bet they use gogo duck !! time to go away

How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 2 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Update to 103.0 version

Appearance: With latest update comes Windows' "Make text bigger" accessibility setting now affects all the UI and content pages, rather than only applying to system font … (read more)

Appearance:

With latest update comes Windows' "Make text bigger" accessibility setting now affects all the UI and content pages, rather than only applying to system font sizes.

Can I disable this behavior via about config or any other way? Now top plate consume much more space of screen (I use "Make text bigger" equals to 144%), very disappointed.

Asked by g00d_men 1 month ago

Last reply by Terry 1 month ago

Some videos do not function, nothing I try will work.

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading… (read more)

Some, but not all, videos on Twitter and tumblr don't function. On tumblr, the audio usually plays but the video is blank. On Twitter, the videos are always stuck loading. Thumbnails always load, there is no way for me to know if a video will work or not without trying to play it.

They work when I use a different browser, and Youtube is fully functional, so it can't be an issue with my laptop. The other person in the house who uses Firefox is able to play the same videos without issue.

I've searched for solutions and exhausted the possibilities in dozens of articles and support sites saying the same things over and over again. I'm at my wit's end.

I've tried: -disabling hardware acceleration -audio and video permissions -clearing cache and cookies -disabling enhanced tracking protection -switching off adblocker -running it in troubleshooting mode -refreshing Firefox

None of these did anything. Can anybody give me even a scrap of an idea as to what I can do?

Asked by desperateforanswers 2 months ago

Last reply by cor-el 1 month ago