Showing questions tagged: Show all questions

Facebook page scrolls up and down automatically

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the… (read more)

Immediately following a Firefox update I began having scrolling problems on my Facebook page. I am able to scroll down normally to a point, and then, all of a sudden, the scroll bar will go up and immediately go back down without me touching the mouse. It will continue doing the up and down scrolling indefinitely and at a high rate of speed. I have tried turning off auto scroll and smooth scrolling at the browser, but no luck. I have Windows 8.1. I have never heard of anyone else having this problem so this seemed like my only option.

Asked by PSanders10 3 months ago

Last reply by dkcrawford68 2 days ago

Update Norification

I am constantly annoyed by the ever present "notification" to update Firefox to the latest version. There is no easy way to get rid of the nagging notice. PLEASE NOTE :::… (read more)

I am constantly annoyed by the ever present "notification" to update Firefox to the latest version. There is no easy way to get rid of the nagging notice. PLEASE NOTE ::: I DID DOWNLOAD AND UPDATE MY PC TO THE NEWEST VERSION WHICH DID NOT LIKE AT ALL !!!!

So, I returned to the latest version I had been using and all is well. EXCEPT : I AM CONSTANTLY NAGGED TO UPDATE. WHICH I DID, DID NOT LIKE, AND DO NOT PLAN T DO IT AGAIN.

You need to add an option for user like me who have done what you asked and did not care for the result. IF YOU THINK PEOPLE WILL LEAVE, PERHAPS YOU ARE RIGHT ... IF YOU GIVE THEM THAT CHOICE. I PREFER TO SEE THE CHOICE TO KEEP WHAT i HAVE AND NOT GIVE IN TO THE LATEST WHIM. So, if your product is so good, why not let us decide to stay with the version we are using and not be nagged into a new one we will not like. If your product is as string as you think, you should be able to give the user that choice! D. CHAPMAN ANGERS, FRANCE

Asked by chapmanangers8 6 days ago

Last reply by Paul 6 days ago

What is this...anybody? Occasionally instead of a legible, properly presented answer I will get A "CODED RESPONSE" like the attached below.

{"state":"success","url":"/display/confirm/quiz/75c674c4-90ee-491b-8108-c16ce90919bb/264263/confirmation?campaignId=264263&channelId=8847&medium=direct&source… (read more)

{"state":"success","url":"/display/confirm/quiz/75c674c4-90ee-491b-8108-c16ce90919bb/264263/confirmation?campaignId=264263&channelId=8847&medium=direct&source=travelchannel&payload=Ln1nFxkjHxCAkQJfP%2BeNlrPyuRumASS6dP3gowk%2F31U%3D&containerId=c6d9d631-fe55-4296-b1cc-3fb94dba950a&channel=website","entry":{"id":"83fc17fb-c260-4ba8-baa2-62df10055e9c","uid":"w268acbac45df20f586a25dafcf5ca416","ngx_ext_id":"dfc9c970c0165bb29bc10f76de076d71","ngx_ext_id_type":"integration_id","content":{},"quiz":{"score":0,"message":"Incorrect! But good news: you're still entered for a chance to win $10,000 cash.","total":1,"payload":"Ln1nFxkjHxCAkQJfP+eNlrPyuRumASS6dP3gowk/31U="}},"route":{"routeRef":"display:route:activate","token":"|:|xstiBiP-j7Ul44jtyy9yw1PJ3jpooJM0sOHn7HkQ-Yk"}}

Asked by BeBop4000 1 week ago

Last reply by cor-el 1 week ago

Controls in a game, that use the Alt key, aren't working?

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause. It works with another browser, or with a fresh profile… (read more)

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

Asked by Sterrence 2 months ago

Last reply by jscher2000 - Support Volunteer 1 week ago

"It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back"

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do… (read more)

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

Asked by Rhonda 2 months ago

Last reply by cor-el 1 week ago

Firefox disconnects my account every time I close the browser and I have to log back in when I restart Firefox

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and … (read more)

I use FF all day, every day and recently it stopped automatically logging me into my account when I open the browser. I've read through the other posts on this topic and tried everything from creating a new profile to changing the History settings. Unfortunately, none of the solutions provided have worked. I know it's only one password to type in and then my profile is synced and it retrieves my bookmarks, saved logins, etc. but it's very annoying to have to do.

Does anyone else have any other potential solutions?

Asked by mburnett 1 week ago

Last reply by cor-el 1 week ago

Firefox closing Yahoo Mail Tab on download of attachment

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say… (read more)

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say a PDF) or ask me where I want to save the attachment, but then the tab the Yahoo mail is open in will close once the attachment has opened/saved. Before, I could download/open/save or whatever and the Yahoo mail tab would remain open (as I would expect it to).

Any suggestions gratefully received.

Asked by Steve 2 months ago

Last reply by olsonda 2 weeks ago

Amazon Seller Central

Hi all, since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is … (read more)

Hi all,

since the last firefox update I am not able to visit the german Amazon Seller Central website anymore. I have no knowlegde in how to solve this issue and that is why I am asking for your support.

The link to the website is: https://sellercentral.amazon.de/ Whenever I want to visit the site, I get the error "HTTP Status 400 – Bad Request" (see attached image).

I already checked with amazon themselves, but they said the issue lies within my computer. My IT department said the issue is related to the browser most likely; and indeed, with Microsoft Edge for example, I am able to open the website.

Does anyone know this error and even better knows how to solve the problem?

Thanks in advance!

Asked by Gerray the Brain 2 months ago

Last reply by trina2 3 weeks ago

sync not working between PCs

Hi! I have a primary computer with all bookmarks, history, extensions, etc. I've logged in to another computer and clicked to sync my information, but nothing is coming o… (read more)

Hi! I have a primary computer with all bookmarks, history, extensions, etc. I've logged in to another computer and clicked to sync my information, but nothing is coming over. Now I'm worried my bookmarks, etc., have been erased, but I won't have access to my primary computer for several days. Is the sync just not working? Please help, thank you.

Asked by Allison 3 months ago

Last reply by cor-el 3 months ago

Default behaviour of searching in address bar

Hello, I just built a new PC and have a fresh install of Firefox. As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage… (read more)

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.

Asked by BrianFirefoxUser 2 months ago

Last reply by cor-el 2 months ago

Printing

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help. … (read more)

Trying to print license from State of Georgia website as required on "renewal" page and Firefox is not allowing. Not sure how to enable this process. Please help.

Asked by centercornerston 2 months ago

Last reply by cor-el 2 months ago

MacOS "Now Playing" menu bar item does not work properly with the Firefox web browser

I am a new Firefox user. From the very beginning I am having such an issue: macOS has "Now Playing" item in the top of the screen where the menu bar is located, but Firef… (read more)

I am a new Firefox user. From the very beginning I am having such an issue: macOS has "Now Playing" item in the top of the screen where the menu bar is located, but Firefox does not work properly with it. The only interaction is available is Play/Pause. However, Chrome and Safari work well with this menu bar item, I can both see the timeline and rewind the video. For some reason it does not work in Firefox.

I should say that the problems also occur while using the touch bar. There is also a "Now Playing" item and there is also the only interaction available.

You can see in the picture I added that the time dash does not even move while the video is playing. The problem is the same on any sources.

I am using Apple Silicon version btw.

Asked by artyombel2003 2 months ago

Last reply by cor-el 2 months ago

How come I can't select to open in a new window instead of a new tab?

I want to always use a new window rather than a new tab. How do I tell Firefox not to use tabs? Also I want to know why open minimized windows listed on the task bar wo… (read more)

I want to always use a new window rather than a new tab. How do I tell Firefox not to use tabs? Also I want to know why open minimized windows listed on the task bar won't restore when I click on them?

Asked by victorhart 2 months ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

saving pdf using ctrl+s opens many instance of save dialogue box.

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla. First, when I try to save a pdf using the CTRL+S… (read more)

I am using Mozilla Firefox, ver. 102.0.1, 46 bit, snap for Ubuntu 22.04. I have two issues with saving files in Mozilla.

First, when I try to save a pdf using the CTRL+S key, it open multiple (~100) instances of save dialogue box. Initially I thought my computer got freezed, since pressing the save key didn't had any effect. I tried to move it using the CTRL+SPACE key -> Move option, and then I realized there are many such save dialogue box are open. How to rectify its behavior?

Second, it downloads the file only in system created folder (e.g. ~\Download, ~\Document, ~\Pictures, etc) and not other user created folders (e.g ~\Dropbox, etc.). The dialogue box for saving file closes without giving any warning/error message. When I check the file it is not downloaded (in user created folders). Can there be any permission issue?

I have already reinstalled the Mozilla once!

Asked by ajmalkoti 2 months ago

Last reply by cor-el 2 months ago

Backed up passwords through logins.json and key4.db not showing up in fresh install of Firefox

Hello. I freshly installed Windows and therefore Firefox, I backed up my Profile folder before doing so and I moved my logins.json and key4.db files to the new Profile of… (read more)

Hello.

I freshly installed Windows and therefore Firefox, I backed up my Profile folder before doing so and I moved my logins.json and key4.db files to the new Profile of the fresh installatio. But my passwords don't show up in Firefox Saved Passwords, the files aren't corrupted as I can see my data when opening the logins file on Firefox, but the passwords are all encrypted. I have given up hope that firefox will recognize the passwords (I have created new profiles and moved the json and db file there multiple times, refreshed the browser, installed and older version, none of them seem to work for me). Is there any way to decrypt my passwords outside of Firefox? Or is there a fix to this problem that I am not aware of? I have searched the forums for hours, and people who decrypt the files outside of firefox seem to do it in ways that I am not capable of doing so (coding ,etc)

Would really appreciate any help as this is driving me crazy.

Asked by android.batu 2 months ago

Last reply by cor-el 2 months ago

Firefox settings.

Why I cannot change these settings: Use custom settings for history Firefox will remember your browsing, download, form, and search history. Always use private browsi… (read more)

Why I cannot change these settings:

  • Use custom settings for history
  • Firefox will remember your browsing, download, form, and search history.
  • Always use private browsing mode

I need this setting:

  • Never remember history

Or, maybe, that is the same?

opening pdf files

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I… (read more)

how do i stop firefox opening my pdf files. i have set adobe as my default yet it still keeps using firefox. I have also changed the settings in adobe, without success. I will stop using firefox if this cannot be fixed. it drive me nuts

Asked by lennymr2 1 month ago

Last reply by Terry 1 month ago