Firefox Support Forum

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Hi, just bought a new laptop which is loaded with windows 11, and I cannot download Surfshark vpn, I go to google and it will not even open any surfshark page, I assumed it must be something to do with safesearch, so I clicked on the safesearch button but it does not give me the option to turn it off it just states 'You don't have permission to change your SafeSearch setting. It's locked by the device or network that you are browsing on' !! how do I get over this? any help appreciated,

I am no longer able to copy and paste an article in its original format. I no longer can copy and paste any image, including copying and pasting screenshots, without them going into attachments. I know this is not a google issue because my wife uses chrome-which I do not like-and I can copy and paste articles and images accurately on chrome. I do not wish to use chrome, or upgrade to windows 11. I have tried refreshing firefox, uninstalling and re-installing to default settings, and nothing works to restore this ability to me in firefox.

Currently the fonts at the top of the page (tab headers, address bar, search bar, booksmarks) are all set to a larger font. I don't know how they got changed but they are too big now. If I try change font size and style in settings nothing happens. It is not how it looked on first install and using another browser has font sizes of a more practical size. I have tried uninstalling/reinstalling Firebox and also doing a refresh and it doesn't change anything.

Its almost like a bug that has made Firefox set these fonts larger than they should and not able to modifying them again.

I cannot for the life of me work out how to fix this and its very off putting to the point, short of a full OS reinstall I'll have to start using another browser.

When I look up the error message I get, everyone I see who got it can't open Firefox, but I can open it fine. For me, I have Firefox as my default browser and when another program (tModLoader on Steam) tries to open it, it gives me "Profile Missing," "Your Firefox profile cannot be loaded. It may be missing or inaccessible." I don't know if it gives the same error for other programs because I can't think of any programs that open my default browser. When I switch my default browser to Edge, the program can open Edge fine.

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it?

For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox.

This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time.

Anyone have any idea whats the problem and/or how to fix? Thanks.

Hi there,

I've searched and tried all the solutions I could find, but my FF browser still shows my timezone as Central, which is two hours ahead of my timezone, Pacific. MS Edge displays correctly, it's just FF that has the issue. There are a couple of add-ins that say they can update the timezone in FF, but not sure if I should use them (not trusted).

I verified that privacy.resistFingerprinting is set on false. Also, my control panel timezone is correct and set as Pacific, but just to see if it would correct it, I changed it and did a restart, changed it again and did a restart, and FF is still displaying Central time.

Thanks in advance for your help...

Jim

Is there a way to autofill for most sites but not autofill for certain sites while still saving passwords through firefox for those sites. I like to store my bank information on firefox behind an master password but it automatically autofills with out asking for the master password. Can I limit the sites that autofill passwords or require the master password in order to autofill? Any suggestions?

I use an addon to mute all tabs by default. The problem is that muted tabs have the MUTED text, which shrinks the size of the tab name/title. My old eyes can't deal with that very well.

Is there any way to prevent this text from showing up globally? Thanks.

I am trying to download a spreadsheet file which has a .xlsx extension. Firefox insists on downloading the file (my default action) but I want to be given the option to open in my spreadsheet program (Libreoffice).

Looking in Settings and scrolling down to Files and Applications -> Applications, there are other spreadsheet formats present but not one for .xlsx. How do I add the "Always Ask" option for .xlsx files?

Libreoffice is the default system application for opening these files.

I would like Firefox to remember exceptions and store specific cookies that I need for the Microsoft authenticator, and other two-stage logins. Whatever setting I choose (untick delete cookiex and sitedata, assign websites to manage exceptions etc) upon closing Firefox everything is deleted, always. This means I can't use any authenticator to remember me when I want it to do so.

I used a third party cookie extension (Cookie AutoDelete) to whitelist some sites and it worked perfectly fine until an apparent recent update by Firefox. I am on Firefox 101.0.1 on Mac.

Any ideas?

Firefox 101.0.1 + extensions, Windows 11 22H2; both fully updated

Firefox has stopped saving the position of its window, looking to me like it is leaving space for my Windows taskbar but which is hidden.

Some online searching and I found that setting privacy.resistFingerprinting to false resolves the issue, but it is not a change I feel comfortable with and wonder if there is another solution. I have uBlock Origin installed so maybe I shouldn't be concerned.

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or the hand will flash when moving. My system is a windows pro 10 system with all updates, last updates for W10 were made a couple of weeks ago, on Firefox whenever it asks to upgrade I do it.

Specifically: 1. If the mouse is stationary there is no cursor, if I move it the cursor flashes. 2. When the system comes up and I launch Firefox all is OK for about 2 – 3 minutes then the flashing begins. 3. If I stop Firefox ie “X” it and restart it the flashing occurs within 0 – 30 seconds. 4. If I restart the PC steps 2 & 3 repeat.

I have two other PC’s Windows Home, and Windows 7, as well as a laptop with Windows Home all with Firefox 101.0.1 all up to date all do not have the above issue. This does not occur with any other programs. I have two monitors, tried Firefox on each makes no difference same problem.

I have tried searching the internet and all I find is about Caret which is off. I uninstalled Firefox and installed it. That made no difference.

Any assistance will be appreciated.

Thank You

Bob

When I upgrade Firefox versions, I create a new profile folder to test the newer version. When I upgraded to V101, I found Google Maps worked very well using the standard config file the install created, especially in relation to panning in Street View. then when I miggrated over my old config file from V88 Google Maps became very sluggish on panning. Clearly some config entries need tweaking. How do I know which class of config entries are used by Google Maps? I dont want to compare every single line of the config files..

Its about time Firefox came with a flyout when you hover over each config entry to tell us what it does?

I want to select multiple Tabs from a bookmark folder to open in the background.

On Chrome this used to be quite easy: Just open the Dropdown, click whichever tabs you wanted to open with the Mousewheel and done.

On Firefox you need to enable new tabs to open in Background first. I managed to find the setting for that with google after a while. You need to go to advanced settings by typing about:config into your url bar.

Then you search for browser.tabs.loadBookmarksInBackground and click "enable".

But this didn't fix the other issue I had, that the dropdown menu always closes as soon as I click anything.

Is there a way so it stays open until I'm done selecting the pages I want?

Autofill for payment and address information has stopped working. The option to choose one will come up, but when you click it, nothing fills in. Password autofill has been working, though.

I entered my password accidentally into the username field on a webmail page. It keeps showing several entries I made in the past every time I log in. How do I get rid of these entries? I searched the subject and all the suggestions of deleting it in the dropdown box with SHIFT+DELETE or CTRL+DELETE don't work.

I also use Vivaldi browser and I have the same issue when logging in to webmail. The list of usernames is different from Firefox so I know the lists are tied to the particular browser. I was able to delete the entire list with Vivaldi and I logged in to webmail and auto-fill list is gone. Can't do the same in Firefox. Please help.