Showing questions tagged: Show all questions

Opening two profiles at once

When i open firefox, i can choose what profile to open. I have two screens, so i was wondering if it was possible to be able to open both profiles i use, and have one on … (read more)

When i open firefox, i can choose what profile to open. I have two screens, so i was wondering if it was possible to be able to open both profiles i use, and have one on each screen. If not possible, would it be considered for an update in the future? It would make it easier, so i can have my personal profile on one screen, and my work profile on the other.

Asked by juellarsenjeppe 11 hours ago

Last reply by Denys 57 minutes ago

Tranferring full FF profile/settings to new PC

I recently bought an new HP Win 11 PC to replace my current Win 10 machine. Running latest FF 144.0.2 on both. How do I transfer my complete FF profile (bookmarks, bookma… (read more)

I recently bought an new HP Win 11 PC to replace my current Win 10 machine. Running latest FF 144.0.2 on both. How do I transfer my complete FF profile (bookmarks, bookmark bar, login data, EVERYTHING) to the new PC? Want the new install to be an exact functional copy.

THANKS!

Asked by David 7 hours ago

Last reply by Denys 1 hour ago

Video stutter

For the last two years the issues with video stutter have been worse and worse for me. I don't know if it is because of a different codec the video is using, but if it wa… (read more)

For the last two years the issues with video stutter have been worse and worse for me. I don't know if it is because of a different codec the video is using, but if it was I would expect the fans to ramp up from trying to decode it. Instead, my laptop stays always silent, but the video laggs like crazy when I want to play it at native 1440p.

I cannot view or change the video codec, since the current issue happens on a platform (herohero.com) other than youtube.

Asked by Kepis_72 3 weeks ago

Last reply by player01x 4 hours ago

It is asking me for a code

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: goog… (read more)

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Asked by Sijmen 1 day ago

Last reply by Denys 2 hours ago

Videos on YouTube play choppy in Firefox

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection,… (read more)

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection, but the issue continues. This problem only happens in Firefox, not in other browsers.

Asked by Avani Solanki 1 month ago

Last reply by Denys 2 hours ago

Lost Desktop Bookmarks

During the last desktop update I lost all of my bookmarks. I’ve tried to sync between my iPhone and desktop but when I finally got paired nothing happened with the sync f… (read more)

During the last desktop update I lost all of my bookmarks. I’ve tried to sync between my iPhone and desktop but when I finally got paired nothing happened with the sync from my phone to desktop

Asked by LOV2KRZ 3 hours ago

Last reply by Paul 2 hours ago

Tranferring full FF profile/settings to new PC

I recently bought an new HP Win 11 PC to replace my current Win 10 machine. Running latest FF 144.0.2 on both. How do I transfer my complete FF profile (bookmarks, bookma… (read more)

I recently bought an new HP Win 11 PC to replace my current Win 10 machine. Running latest FF 144.0.2 on both. How do I transfer my complete FF profile (bookmarks, bookmark bar, login data, EVERYTHING) to the new PC? Want the new install to be an exact functional copy.

THANKS!

Asked by David 4 hours ago

Last reply by jonzn4SUSE 2 hours ago

Duplicate install of Firefox

Hello all! I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Fi… (read more)

Hello all!

I've started having an issue in the last few days, with apparently two separate Firefox installs. A few days ago I was greeted by a fresh, blank install of Firefox and had to set everything up and sign in as I usually would on a fresh system install. Today, however, I somehow managed to launch both of them at once (I don't know how, as I just use the UI shortcut). After closing both fully, I can now only start the "old" one via the shortcut.

OS: Bluefin / Fedora 42.20, Gnome 48.6

According to the list of flatpaks, only one is installed. Unfortunately that's roughly where my knowledge of Linux ends, so I can't troubleshoot this further. Help will be apprecciated, as I don't want to roll a die on which of these will start up every time I reboot.

Asked by Giklab 2 weeks ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Scammer Security Breach

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my comp… (read more)

When I opened my computer this morning, it said Firefox crashed. Yesterday, I was scammed by a scammer claiming to be from Microsoft who had me do many things on my computer to remove a virus that wasn't there. Instead, I suspect he may have access to my information now. So this morning after it said that Firefox had crashed, I asked to open a new Firefox session and things seemed to be normal. Please double check to make sure there is nothing wrong with my Firefox account and let me know. Thank You!

Asked by d.cfast 6 hours ago

Last reply by jscher2000 - Support Volunteer 5 hours ago

Since using Windows 11 25H2 I can nolonger install any extension

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used … (read more)

After having upgraded my W11 system to 25H2, I cannot install any extension. Installation terminates with "... something may be broken". I'm using FF 144.0,2. FF is used in more than one account alternatively.

On a second system, with less security measures, I have no problems.

Asked by Jörg Debus 10 hours ago

Last reply by jscher2000 - Support Volunteer 6 hours ago

Why does the updated firefox snap (141) for linux, open files that previously it would have saved

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab. How can the correc… (read more)

Firefox used to save unknown files according to the save files setting. i.e. ask where to save files. Now if opens unknown files as text in a new tab.

How can the correct behavior be restored?

Alternately, can the Linux snap be fixed to allow saving of new file types? {The procedure shown in https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file is not present in the firefox 141 snap.

Asked by mozilla414 1 week ago

Last reply by doug.pearson 7 hours ago