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someone/something changed my username in Firefox saved passwords

Hi, I am concerned that when I signed into my bank account today, the saved username which is autofilled by Firefox had been changed. The change was subtle -- from upper… (read more)

Hi,

I am concerned that when I signed into my bank account today, the saved username which is autofilled by Firefox had been changed. The change was subtle -- from uppercase to lowercase letters -- but it wasn't me that changed it. This is a site I log in to often, almost every day.

Of course I am worried that this is some sort of hack.

Asked by smdurbin 5 days ago

Shortcuts Disappeared

My shortcuts disappeared. They were there this morning. I let my laptop go into standby and, when I woke it up again, the shortcuts were gone. I have checked my settin… (read more)

My shortcuts disappeared. They were there this morning. I let my laptop go into standby and, when I woke it up again, the shortcuts were gone.

I have checked my settings and the correct toggles have been toggled. This happened not too long ago and they came back, so I'm not at all sure what the issue is.

Thank you!

Asked by Milady Dragon 5 days ago

Problem with google maps default location

Hi everyone, I have a problem on my PC with firefox. I don't have this problem on chrome. When i go to google maps on my PC, my default location is set to Dublin instead … (read more)

Hi everyone, I have a problem on my PC with firefox. I don't have this problem on chrome. When i go to google maps on my PC, my default location is set to Dublin instead of Amiens (France) Could you help me to have my correct default location back ? Thank you

Asked by Laurent GARDY 5 days ago

I am logged out of websites when Firefox restarts

Although the option to "Delete cookies and site data when Firefox is closed" is unchecked in my settings, I am still getting logged out of all websites when Firefox resta… (read more)

Although the option to "Delete cookies and site data when Firefox is closed" is unchecked in my settings, I am still getting logged out of all websites when Firefox restarts. This was never the case when I used Safari, and it's quite inconvenient to have to log in to so many websites all over again, especially when two factor authentication is required for many of them.

Is there anything that might be causing this, anything I can check or do on my end so that I am staying logged in on restart? Thank you.

Asked by jlhopes 5 days ago

hate the new firefox

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked … (read more)

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Asked by Mary 6 days ago

Last reply by Mary 4 days ago

Why is my home page blurry?

Hello Mozilla Firefox Support, I am experiencing an issue with my Firefox browser where my Firefox home page appears very blurry. This has raised some concerns for me abo… (read more)

Hello Mozilla Firefox Support,

I am experiencing an issue with my Firefox browser where my Firefox home page appears very blurry. This has raised some concerns for me about whether something may be wrong with my browser or if my Firefox security may have been compromised.

I would appreciate it if you could help look into this issue or provide guidance on what might be causing the blurry display on my home page. I want to make sure my browser is secure and functioning properly.

Please let me know if there are any troubleshooting steps I should follow to resolve this problem or to verify that my Firefox browser has not been compromised.

Thank you for your assistance.

Asked by CHOPPY 4 days ago

Firefox visually freezes when expanding a video and scrolling

Recently I've had this issue (on reddit) where after I expand a video in the feed, and start scrolling, all the visuals freeze. I know it's only the visuals, because I ca… (read more)

Recently I've had this issue (on reddit) where after I expand a video in the feed, and start scrolling, all the visuals freeze.

I know it's only the visuals, because I can still interact with the website (usually unexpand the video, or pause it) with the image still frozen and audio still playing.

I can fix it by tabbing firefox down, and then up again. While researching I found the profiler, and finally managed to capture the moment it happened.

I'm no stranger to technical stuff but it's a loooot of data to process, I did a "clean" profile recording as well where I did the same action and where it didn't freeze, and I can't really make heads or tails out of what the issue is.

The recording managed to capture the phenomenon and I only clicked twice during that period, to expand two reddit expando videos, the second one is what caused the issue when scrolling. The only thing I see is a spike in memory usage

Not sure if I can (or should) upload the profile recording here or what, but it's been bugging me a lot.

It's pretty tricky to replicate because it seems to be random when and what triggers it, even expanding the same videos doesn't replicate it. Sometimes I go days without it happening, sometimes it happens 6 times in a single session.

I've added some screenshots of various views of the profiler/stack data.

I have an Nvidia RTX 5070ti GPU, hardware acceleration is on, AMD Ryzen 7 9800X3D processor.

I think I might have enabled some rendering settings in about:config, maybe it's related to that but I don't remember exactly what.

Maybe it's due to some windows "game optimisation" or the GPU and CPU-GPU fighting?

I have no problems watching videos while playing games or anything though.

Asked by Daniel.kh555 4 days ago

What does 'Your browser is deprecated. Please upgrade' mean

I'm using Firefox as my default browser, and I saw a link preview for YouTube (on tumblr, if it matters) that displayed the message 'Your browser is deprecated. Please up… (read more)

I'm using Firefox as my default browser, and I saw a link preview for YouTube (on tumblr, if it matters) that displayed the message 'Your browser is deprecated. Please upgrade' instead of the actual video title. What does this mean?

Asked by Ash 4 days ago

I'm getting a Fix Error Website will not allow Firefox to to display the page

Ordered some new checks from Costco as a "guest" since I haven't set up an online account (generally speaking, I wouldn't use, but to order checks, I need to do it online… (read more)

Ordered some new checks from Costco as a "guest" since I haven't set up an online account (generally speaking, I wouldn't use, but to order checks, I need to do it online - not in the store). I put my full order together in the cart, went through the full process of completing the order and payment, but after submitting, I expected the order confirmation page. However, I received the notice that the Harland Clarke check printing vendor site won't allow firefox to display the page. Without that confirmation page, I don't have an order number to reference. The instructions provided says to embed the link (which link?) in another tab to open the missing page. I've also tried following all other instructions; going on the Mozilla/Firefox desktop/ trying to find a Mozilla contact phone number, etc. All that happens is that I go into a never-ending circle - which means no-where. What am I missing? This is what I get:

Fix error “Website will not allow Firefox to display the page.” 3–4 minutes

Firefox, Firefox for Android Firefox, Firefox for Android Last updated: 8/24/25 36% of users voted this helpful

Some websites don’t allow their content to appear inside another website. If a site tries to embed a page that blocks this, Firefox will show an error that it cannot open the page:

“To protect your security, [website] will not allow Firefox to display the page if another site has embedded it.”

This is a security feature on the website being embedded. It prevents clickjacking, where a site tries to load another site without permission, often to trick users into clicking something they didn’t intend.

This error is not caused by Firefox. It’s a choice made by the website owner. Why does this happen?

Websites can control how their content is used. They may block it from being shown inside another site using special security settings like:

   X-Frame options headers
   Content security policy rules 

These settings are common for banking sites, schools, government services and others that need tight security. What can I do?

You can still view the blocked content by opening it directly. On desktop

   Right-click the link or embedded area.
   Select Open Link in New Tab or Open Link in New Window.
   If you can’t right-click, try copying the link (long-press on Mac trackpads) and pasting it into a new tab. 

Tip: You can also drag the link into a new tab if using Firefox on desktop. On mobile (phone or tablet)

   Tap and hold the link or embedded area (where the content should appear).
   Choose Open in New Tab from the menu.
   If that doesn’t work, try copying the link (if visible) and pasting it into a new tab manually. 

Warning: On mobile, this may be harder to do if the embedded content doesn’t show clearly. Look for a blank or gray box on the page. What if I need to use the original page?

Sometimes the website that’s embedding the content depends on that embedded page to work properly (for example, a school login system or internal portal).

If that’s the case:

   Try opening the embedded page directly (as described above).
   If that doesn’t help, you may need to contact the site owner and explain the issue. 

Need help understanding this error?

If you're unsure what the page is trying to load or can’t figure out where to click:

   Look for a blank box or missing content; that’s likely where the blocked page should appear.
   If you're on mobile, try rotating your device or zooming out to better view hidden content.
   Still stuck? Copy the page link and share it with your IT support, teacher or website admin. 

Related articles

   Firefox is stuck in Troubleshoot Mode
   Websites look wrong or appear differently than they should
   Site Permissions panel 

These fine people helped write this article:

Asked by keith161 5 days ago

browser web page scroll positions at bottom of the page instead of the top

After a recent change the browser scroll always goes to the bottom of the page. Before it was always at the top of the page. I found no way in Firefox to reset this fun… (read more)

After a recent change the browser scroll always goes to the bottom of the page. Before it was always at the top of the page. I found no way in Firefox to reset this function.

Asked by D Hall 4 days ago

Issues to log my syncing account.

Hi Team, I am having issues logging in to my Firefox account to sync the browser. "This profile was previously synced to a different account To keep your data organized a… (read more)

Hi Team,

I am having issues logging in to my Firefox account to sync the browser.

"This profile was previously synced to a different account

To keep your data organized and secure, each Firefox profile can only be synced to one account. To sign in using [email removed]@aftc.co, create a new profile."

Asked by elias16 5 days ago

No history

I don't see the suggestions when I'm typing. It was the most visited site by me and firefox was autofilling it. Now I can see there's nothing in my history like it is the… (read more)

I don't see the suggestions when I'm typing. It was the most visited site by me and firefox was autofilling it. Now I can see there's nothing in my history like it is the first time I use firefox. I haven't changed anything in firefox settings or system files etc. It's just got deleted. I'm a MAC user

Asked by kerimovabuzer25 4 days ago

How can I merge all the data from one Firefox account into another?

I have two separate Firefox accounts, with separate emails to log in and their own sets of bookmarks, passwords, etc. I want to merge all the data from both of those into… (read more)

I have two separate Firefox accounts, with separate emails to log in and their own sets of bookmarks, passwords, etc. I want to merge all the data from both of those into a single profile of a single account under just one of the emails.

I'm pretty sure I've done this before, by: 1. Logging into account A and syncing. 2. Logging out of account A without deleting data. 3. Logging into account B and syncing. With the result that account B now contains all its original data plus all the data from account A.

But when I just tried to do this process now, at the point of logging in to account B I got the error "Account limit reached for this profile. This profile was previously synced to a different account. To keep your data organised and secure, each Firefox profile can only be synchronised to one account. To sign in using [account B], create a new profile."

I don't want to have separate profiles with the data from accounts A and B, I want it all merged into the same profile. How can I achieve this?

Asked by Averixus 4 days ago

Keep having problems signing in to my youtube account because of some problems on my end?

I thought that firefox would be more reliable than google chrome. For some reason, I am having now problems like accessing my youtube account and other things that worked… (read more)

I thought that firefox would be more reliable than google chrome. For some reason, I am having now problems like accessing my youtube account and other things that worked fine before. There are other sites I can no longer access and I am wondering whether that has something to do with your service.

Asked by Simone Dail 4 days ago