Firefox Community Forum

Firefox will only start if I sign in as an administrator. It doesn't connect to the internet, and I can't get to the help screen. I did a refresh but that hasn't help. If I uninstall and then reinstall a new copy correct the problem? How do I save and reinstall my bookmarks and settings? I love Firefox and prefer it over other browsers. But I need to fix it and any help you provide will be very much appreciated. Thank you!

For the last 2-3 day I have been experiencing a box that asks for my signature each time I go to a new website. I can't move the box. I can't screenshot it. Does anyone know how I can get rid of it?

The recent update changed how the mute button works in Firefox, before it would replace the icon and would show text and whatnot if it was muted or wanted to autoplay; now it just always shows the mute/unmute button in a tab playing audio. This would normally be fine but it is causing my tabs to constantly be shrinking and expanding whenever the audio changes in a tab, and it's really frustrating me and it feels like an overall far worse user interface design than it was before, even if people were complaining about it. Is there some sort of middle ground where I can set a maximum tab size or something? I know this used to be a feature in about:config but it doesn't exist anymore for some reason. I've also tried using a userChrome CSS code for it that I found online; it got rid of the button but it still made the tab size change and the code I tried using for maximum tab size also didn't affect that. Really starting to frustrate me! Please give me any advice I feel like I've exhausted all my options lol

In Firefox's Task Manager, how do I know which tab is using which subframe(s) process?

For example, let's say I open Firefox and with only one single tab open, I open the following web page: https://audioplugin.deals/product/best-of-zampler-collection/

That page apparently includes content from several third-party websites because when I open it, Firefox's Task Manger shows processes for the following:

https://audioplugin.deals https://cloudflare.com https://google.com https://hcaptcha.com https://soundcloud.com https://stripe.com https://stripe.network https://stripecdn.com

The process for "https://audioplugin.deals" is the only process with a tab. All of the other processes are subframe(s) only, with no mention of which tab is using them.

With only one tab open, I intuitively know that all of these processes must be used by that one tab. But like most people, I browse using multiple tabs, and once you open multiple tabs, it becomes (as far as I can tell) impossible to determine which subframe(s) process is used by which tab. This makes it impossible to determine which tab is behaving improperly or erratically when there are issues (for example, when one of those subframe(s) processes is consuming an unreasonably large amount of memory or CPU cycles).

Hi everyone,

I’m running into a frustrating issue where Firefox is opening PDFs in two places at once.

The Problem: When I click a PDF link, Firefox opens the file in a new tab (internal viewer) but also launches the standalone Adobe Acrobat app to display the same file. I only want it to open in Firefox.

Details: - Settings: My "Applications" setting for PDF is currently set to "Always Ask." - The Glitch: Even when I manually select "Open in Firefox" from the prompt, Adobe Acrobat launches anyway. - Timeline: This started happening 2 days ago without any manual setting changes (I think it might be after a firefox update? I might be mistaken)

- Troubleshooting done: I have tried toggling the action to "Open in Firefox" directly, but the dual-launch behavior persists.

Thanks

When I start MF, all tabs I have used before open. Good! But one of these tabs are not in use. That it why I want to close it for ever.

The option to delete it for ever is not available.

Grateful for your help!

I can login to https://support.mozilla.org (other wise could not post this question), but not to https://connect.mozilla.org.

in particular I want to vote for a feature request and when trying to sign in at https://connect.mozilla.org/auth/saml/login I get a 401. console output is: {POST https://connect.mozilla.org/auth/saml/login [HTTP/2 401 205ms]

POST https://connect.mozilla.org/auth/saml/login Status 401 VersionHTTP/2 Transferred1,57 kB (799 B size) Referrer Policystrict-origin-when-cross-origin Request PriorityHighest DNS ResolutionSystem

This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. login }

detailed message: { POST https://connect.mozilla.org/auth/saml/login [HTTP/2 401 205ms]

POST https://connect.mozilla.org/auth/saml/login Status 401 VersionHTTP/2 Transferred1,57 kB (799 B size) Referrer Policystrict-origin-when-cross-origin Request PriorityHighest DNS ResolutionSystem

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thanks for looking into.

It keeps telling me to use a different account and then says I used the wrong password but I didn't use the wrong one it just changed so many times I think I'm losing my mind

i noticed every websites that i visited or some links just suggested are appeared in my firefox homepage i selected only shortcuts in setting which i expect to see only shortcuts that i added manually but its just more shortcuts pop up each time i open the new window on my home page this is really annoying and , its not necessary at all , i dismissed them manually but they just pop up again please can you report this issue to be fixed on next release ?

Many websites that I use regularly, such as Zillow, no longer work correctly in Firefox ESR (115.33.0). The top menu in Zillow disappeared this week. Others work, but all the text is greyed-out. All except the text thing seem related to Javascript features. For instance, check boxes on a Wordpress site that I manage quit working last month. Some, like www.RCgroups.com just sit and spin, and never fully open up.

But they all work fine on an old copy of Chrome (109.0.5414.120), that is no longer supported on Windows 7 and hasn't been updated in probably 3 years.

My only plugin is NoScript, but the problem is the same whether it's turned off or not. And I also use NoScript on Chrome.

I use Win7 for the same reason I use Firefox -- it is safer, far more stable, faster, and it doesn't force updates on me that invariably break things. I appreciate that Mozilla has extended support for the last stable version of Windows. But somebody should look into this growing compatibility issue.

Is there anyway in the setting to stop a shortcut from being added every time I visit a site? I only want sortcuts that I use. I have attached a screenshot circling the ones that keep popping up as an example.

Respectfully, Rhonda

Back again with another question related to flightrising

there are familiars displayed next to the dragons, some of them are supposed to change their pose automatically, but for me they only change when I click on the familiar it works on other browsers, and on firefox for windows, so I guess it's something in about:config, but I have no idea what I'm doing, so I'm hoping someone here can help me figure this out, because I'm not about to mess around randomly

link to a page with a familiar that's supposed to change: https://www1.flightrising.com/dragon/80217294

pretty sure it's obvious what I mean by transform, and what I have to click on to get it to move, but I'm posting the pictures illustrating the change anyway

My Firefox shortcuts keep disappearing: this is an almost daily occurrence. Sometimes they re-appear later without any intervention, sometimes they re-appear after a reboot. Right now, after rebooting and 'fixing' Firefox from Control Panel, they are still missing. I have 4 rows configured for both shortcuts and recent sites, and had 'pinned' about 20 shortcuts. Currently on Windows 10, soon to upgrade to Windows 11.

Can someone PLEASE tell me if there is a fix available for this (will it be resolved in Win 11?), or if there is a way to easily save and restore these backups when this problem occurs.

The ability to have 32 shortcuts is the motivating reason for my using Firefox over Chrome or Edge (which only allow 8), but if they keep disappearing like this I'm going to have to re-think my browser selection.

Thanks for any suggestions.

Watching a CNN video on YouTube Firefox suddenly freezes and does not accept any further actions. Even shutting down it will block the process and I need to use the "Shut down anyway" function. Similarly, Thunderbird will lock up in the middle of writing a response, but here it is just the window and I lose what I typed, but I can go back and push "reply" again and retype the answer. Whether these are down to similar issues I don't know. Obviously, this sounds like a graphics driver, so I made sure all updates are installed and there is no further update available for both, Firefox and Thunderbird as well as the system drivers. System: OS Name Microsoft Windows 11 Pro Version 10.0.26200 Build 26200 System Manufacturer Gigabyte Technology Co., Ltd. System Model Z890 UD WIFI6E System Type x64-based PC Processor Intel(R) Core(TM) Ultra 7 265KF, 3900 Mhz, 20 Core(s), 20 Logical Processor(s) SMBIOS Version 3.8 BIOS Mode UEFI Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.7 GB Available Physical Memory 15.2 GB Total Virtual Memory 39.5 GB Available Virtual Memory 18.7 GB Page File Space 7.75 GB

Any pointer is appreciated as this is really annoying. Thanks

I'm trying to stream a show in the firefox browser and I am getting error saying the HLS is not up to date. I've checked my firefox is at the latest update, is this something you need to update on your end?