Firefox Community Forum

Subscription VPN quit working. When I fill out the help request and hit submit, It says "not working, try using a browser". I am in the Mozilla browser. Everything I try brings me back to the same

I'm trying to use the built in VPN. I'm signed in but it just keeps returning me to the same page. The VPN icon doesn't have a green tick - it keeps the little black cross next to it. What am I doing wrong?

Next: Turn on VPN

One more step to boost your browser’s privacy. Go to the open panel and turn it on.

And this never goes beyond that.

Das VPN lässt sich in der neusten Version optisch zwar aktivieren, scheint aber nicht zu funktionieren. Die 50GB bleiben ständig erhalten und reduzieren sich nicht , trotz durch Test´s mit erhöhtem Datenvolumen. Auch erreichen mich bei aktivierten VPN wieder vermehrt SPAM und Ähnliches.

Viele Grüße

Ulrich Meinecke

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location.

Despite selecting either US or UK in the country list, websites are still identifying me as located in Australia.

For example, despite VPN being on and US selected, cunard.com still redirects me to my home location of Australia (see https://www.cunard.com/en-au in address bar). Screenshot attached. Other websites similar.

I'm on the latest firefox version 151.0.4 and having issues with the built in free VPN. It's showing up in the settings but I don't have the icon in the tool bar to adjust it or do anything. It's definitely enabled because it shows the settings and 50gb remaining of data. I've tried doing the about:config setting for enabling protection as well but that was already set to true. I toggled that and restarted my browser and firefox but neither worked.

Hello,

At the last FF update, I discovered that I had VPN on my top status bar but what does it do?

I have v. 150.0.1 (64 bit). Also Windows 11. I live in France and the only reason to use a VPN is to watch a UK soap which I cannot watch by any other means unless it's live on the TV. I know how to turn it on (obvious), so when I use the BBC website, this is what I do. But it makes not the slightest bit of difference as I am still recognised as being outside the UK.

Am I not doing something please?

I have installed Firefox's free VPN. It shows in the toolbar, as a grey X and a grey "VPN". When I click that, I receive a series of promising, colorful dialog boxes that ultimately change nothing. I can only click the grey VPN and run through the same cycle again with the same results (opening yet a new tab). I have looked in Extensions and Themes > Manage Your Extensions, and can't find the VPN. How do I turn it on?